EFQM Certified Model Foundation Course The EFQM Foundation course will help you to benchmark and improve the performance of every organisation by using the new EFQM Model and RADAR diagnostic tool, version 2025! This is a two-day online course, delivered via a mix of work-rooms, presentations, videos, and one-to-one support. This course is credited as part of the admission to the EFQM Assessor, Performance Improvement Practitioner or Excellence Practitioner courses. Who is the EFQM Certified Model Foundation course for? This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. At the end of the course, you will be able to: - demonstrate how the EFQM Model could benefit your organisation and how it could be used to overcome current and future challenges - explain how the Model is structured and how the different elements apply to your organisation - start applying the RADAR as both a diagnostic tool - to identify strengths and areas for improvement – and a performance improvement methodology - conduct a high-level self-assessment of your organisation - understand the opportunities provided by EFQM data and insights - gain an insight into the alternative uses of the EFQM Model The EFQM Foundation Course Training Programme Following the welcome and introduction, this course comprises of 9 modules: Module 0: Welcome & course objectives Module 1: Why we need a model to face & master complexity? Why the EFQM Model? Module 2: Introduction to the EFQM Model Module 3: The Model (part 1): Direction Module 4:The Model (part 2): Execution Module 5: The Model (part 3): Results Module 6: RADAR Module 7: Assessment Module 8: Data & Insights Module 9: Next steps Delivery The course is delivered through a virtual trainer led live class Cost £800 + VAT If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.
Are you a Pet Lover? Do you own any kind of pet in your home? Or are you planning to have one? The Diploma in Pet Care will be perfect for your needs and will be helpful for you to be able to take care of your pets. Description: This fully accredited Diploma in Pet Care course is perfect if you want to learn more about animal care. You could be looking to start your first job working with animals or you want to add this course to your portfolio of knowledge then this animal care course would be perfect for you. Taking advantage of online training, this Animal Care course will provide you with an overview of how to effectively care for animals. Increase your work prospects by increasing your knowledge of a range of animals including large animals and small household pets. This Diploma in Pet Care course will show you how to inspect the welfare conditions of animals to ensure safety whilst maintaining the upkeep of the animals. You can go into many different types of opportunities from owning your own small business to working in a clinic or similar business. There are various prospects and accreditation qualifications in animal care are important so this diploma can help to show potential employers that you have the skills to succeed in the industry. Who is the course for? Animal Health Care employees or professionals who want to improve themselves. Dog owners and lovers who want to learn how to train their dogs Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience in animal and pet care will be an advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Pet Care is perfect for those animal health professionals like: Animal Breeder Animal Groomer Animal Handler Veterinary Doctors Veterinary Technicians And Much More! Pet Care Introduction 00:15:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Safety is most important for your pet 00:15:00 What kind of food will you choose for your pets? 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 First Aid Essentials 00:15:00 Assessment 00:15:00 Emergencies 00:30:00 Poisonings 00:15:00 Tips 00:15:00 Conclusion 00:15:00 Additional Supporting Material Grooming Manual for Dogs 00:00:00 Mock Exam Mock Exam- Diploma in Pet Care 00:20:00 Final Exam Final Exam- Diploma in Pet Care 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Do you have dreams of turning your creative passion into a full-time career? Whether you're a professional photographer or know how to get creative with a digital camera, having a business plan and ideas is the first step to becoming a freelance photographer. This Diploma in Freelance Photography course is for photographers of all levels who have at least a basic knowledge of photography. We expect that you know how to take proficient quality photographs, but need the extra help to get your photography business off the ground. In this masterclass, you will learn how to determine your niche, market your freelance business on social media and grow clients in no time. Throughout this professional photography course, you will receive tips on different types of photography, from online photography, to portrait photography, wedding photography and commercial photography. You will go through a series of practical exercises intended to set you up for success. On completion, your work will be evaluated, and our experts will offer constructive feedback to help you to develop your photography skills even further. You will also learn how to budget for your business and studio, copyright your work, build a portfolio, and decide your business rates. Who is the course for? Professional photographers who want to venture into business. People who have an interest in business and photography at the same time. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Freelance Photography is a useful qualification to possess and will be very helpful to have, especially for these careers: Events Photographer Professional Photographer And much more! Basics of Photography How to Become a Digital Photographer? 02:00:00 Getting into the Scene 02:00:00 Choosing the Right Camera 02:00:00 Making Pictures for a Living 03:00:00 The Tools and Software for Editing the Images 02:00:00 The Most Commonly Asked Questions 01:00:00 Freelance Photography Photography Basics 01:30:00 The Art of Photography 01:30:00 FREELANCE PHOTOGRAPHY AND YOU 00:30:00 SHOULD YOU BE IN THIS BUSINESS FOR YOURSELF? 01:00:00 WEDDINGS 01:00:00 PORTRAITS 01:00:00 CARDS 01:00:00 NEWSPAPERS 01:30:00 SPECIALTY PHOTOGRAPHY 01:00:00 COPYRIGHTING YOUR WORK 01:00:00 ESTABLISHING YOUR BUSINESS 00:30:00 Mock Exam Mock Exam- Diploma in Freelance Photography 00:20:00 Final Exam Final Exam- Diploma in Freelance Photography 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Powerful Discipline -The Ultimate Guide is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Powerful Discipline -The Ultimate Guide consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Powerful Discipline -The Ultimate Guide Introduction 00:02:00 The Art Of Discipline 00:08:00 Benefits Of Self-Discipline 00:10:00 Why Poor Discipline Can Destroy You 00:10:00 7 Strategies To Build Unbreakable Self-Discipline 00:10:00 How To Develop Powerful Self Discipline 00:11:00 Superiority Of Discipline Over Motivation 00:07:00 Conclusion 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The VLOOKUP: Master Excel Formula VLOOKUP is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This VLOOKUP: Master Excel Formula VLOOKUP consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes! Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Vlookup Tips and Tricks 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
This Slips, Trips & Falls Safety Training is designed to help you meet the challenges of management in the digital age and develop a set of skills that work in the real world. You will learn ideas, frameworks, and tools required to create an environment and culture in which individuals feel compelled to innovate and contribute to a transforming work environment. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Slips, Trips & Falls Safety Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 1 Introduction To Slips, Trips And Falls Safety Module 1 Introduction to Slips, Trips and Falls Safety 00:11:00 Module 2 Risk Assessment And Hazard Identification Module 2 Risk Assessment and Hazard Identification 00:13:00 Module 3 Prevention Strategies And Control Measures Module 3 Prevention Strategies and Control Measures 00:15:00 Module 4 Reporting Incidents And Near Misses Module 4 Reporting Incidents and Near Misses 00:09:00 Module 5 Legal Responsibilities Module 5 Legal Responsibilities 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK alone, there are over 1.2 million job openings in the tech sector? And guess what? Coding skills are in high demand! But where do you even begin? This Coding Training Bundle is your one-stop shop to becoming a coding wizard, no matter your starting point. Our Coding (Computer Programming, Python & JavaScript) bundle equips you with the fundamental building blocks of coding, empowering you to build websites, automate tasks, and even create your own software. You'll master the fundamentals of web development with HTML, CSS, and JavaScript. Then, refine your knowledge of object-oriented programming with Python and C++, learning to build robust applications. Finally, solidify your understanding of JavaScript with a dedicated course. This Coding Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Introduction to Coding With HTML, CSS, & Javascript Course 03: Python Basic Programming for Absolute Beginners Course 02: C++ Programming for Absolute Beginners Course 04: JavaScript Fundamentals Don't miss out on this opportunity to become a tech-savvy professional and unlock your true potential. Enrol today in this Coding course and start coding your way to success! Learning Outcomes of Coding: Computer Programming (Python) Understand the basic building blocks of web development with HTML, CSS, and Javascript. Grasp core Python programming concepts like variables, data types, loops, and functions. Explore C++, a powerful language for game development and systems programming. Solidify your understanding of Javascript, a cornerstone of web and mobile app development. Gain the foundational knowledge to pursue further learning in various coding specializations. Develop the problem-solving and analytical skills crucial for a successful coding career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Coding: Computer Programming (Python) Get a free student ID card with Coding: Computer Programming (Python) Training program (£10 postal charge will be applicable for international delivery) The Coding: Computer Programming (Python) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Coding: Computer Programming (Python) course materials The Coding: Computer Programming (Python) comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Introduction to Coding With HTML, CSS, & Javascript Welcome HTML 5 CSS 3 Bootstrap Project 1 - Design A Landing Page Project 2 - Business Website Project 3 - Portfolio Course 02: Python Basic Programming for Absolute Beginners Section 01: Introduction Section 02: Introduction To Python And Setting Up Section 03: PythonBasic Section 04: Python Strings Section 05: Python Operators Section 06: Python Sequences Section 07: Python Statements Section 08: Python Control Flow Statements Section 09: Python Games For Beginners Section 10: Python Functions Section 11: Working With File Structure Section 12: Regular Expressions Section 13: PythonProject Course 03: C++ Programming for Absolute Beginners Section 01: Getting Started With C++ Section 02: Setting Up Local Development Section 03: C++ Basics Section 04: C++ Data Types Section 05: C++ Operators Section 06: C++ Strings Section 07: C++ Decision Making Section 08: C++ Control Flow Loops Section 09: C++ Arrays Section 10: C++ Functions How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Tech enthusiasts Creative minds Problem solvers Future coders Career changers Requirements You will not need any prior background or expertise in this Coding bundle. Career path This Coding bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Web Developer Software Engineer Data Analyst Mobile App Developer Game Developer Freelancer Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
The Professional Ice Cream Recipes is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Professional Ice Cream Recipes consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Introduction 00:01:00 Why we need to balance Video lecture 00:05:00 The ice cream ingredients Video lecture 00:28:00 The actual calculation Video lecture 00:16:00 Did we follow the given values Video lecture 00:05:00 Conclusions Video lecture 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Dealing with Difficult People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Dealing with Difficult People consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Dealing with Difficult People Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.