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1939 Policy courses delivered On Demand

SEN, Play Therapy, Child Protection

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This SEN, Play Therapy, Child Protection will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this SEN, Play Therapy, Child Protection will help you keep ahead of the pack. The SEN, Play Therapy, Child Protection incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this SEN, Play Therapy, Child Protection will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: SEN Teaching Diploma Course 02: EYFS Teaching - Level 3 Course 03: Lesson Planning for Teaching Course 04: SENCO (Special Educational Needs Coordination) Training Online Course 05: Childcare Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: School Administrator Training Course 08: Speech Therapy Level 3 Course 09: Child Protection Level 3 Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Play Therapy As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the SEN, Play Therapy, Child Protection to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this SEN, Play Therapy, Child Protection: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: SEN Teaching Diploma Module 1: Special Education Needs : An Overview Module 2: SEN Support Module 3: High-Quality Teaching Module 4: Teaching Methodologies Module 5: Communication and Interaction Module 6: Cognition and Learning Module 7: Social, Emotional and Mental Health Difficulties Module 8: Sensory or Physical Needs Module 9: Working in Partnershi Course 02: EYFS Teaching - Level 3 Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 03: Lesson Planning for Teaching Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Course 04: SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction Module 02: The Role in Policy and Practice Module 03: Roles and Responsibilities within whole School Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Course 05: Childcare Level 3 Module 1: Understanding Child Development Module 2: Caring for Children Module 3: Healthy Food, Healthy living Module 4: Keeping Children Healthy & Safe Module 5: Child Protection Module 6: Play, Imagination and Creativity Module 7: Early Years Provision Module 8: Children with Special Needs Course 06: Phonics Teaching Diploma Level 3 Module 01: Introduction to Phonics Education Module 02: Role of Early Phonics Teaching Module 03: Career as Phonics Teacher Module 04: Teaching Phonics Module 05: Jolly Phonics Module 06: Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Course 07: School Administrator Training Module 01: Introduction to School Administration Module 02: Types of Schools In The UK Module 03: Workplace Development Module 04: Creating and Maintaining a School Culture Module 05: Educational Administration and Management Module 06: Safeguarding Students Module 07: Child Development Module 08: Serious Behavioural Issues and Problems of Students Module 09: Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Course 08: Speech Therapy Level 3 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 09: Child Protection Level 3 Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Course 10: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 11: Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials And Much More..... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SEN, Play Therapy, Child Protection bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our SEN, Play Therapy, Child Protection is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SEN Teaching Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

SEN, Play Therapy, Child Protection
Delivered Online On Demand
£53

Data Bundle Course

4.3(43)

By John Academy

Are interested in understanding and protecting big data? Do you want to utilize any data that have been presented to you to its full extent? This Bundle Course will solve all of your problems! Description:  Interpreting data is of immense importance when you handling data. Only then you can fully use it to your business. At the same time when you use data online, there is always a chance that your data can be stolen. Learn how to protect your information in this data bundle course. Make you own database and reap its benefits. In this course, you will know how to create your database and database user.You will then master how to import database tables since most new scripts come with a built-in installer, the scripts create all database, but when the time comes that there is no installer provided, then you have to create one manually. Upon completion of the course the students will possess a solid knowledge of data protection law, as well as an understanding of the practical implications for different organisations. Who is the course for? Employees of the business industry and other businessmen who want to learn how to utilise and create their database. Anyone who wants to surf the net safely. People who have an interest in setting up their database and learn to become an expert on it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Data Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Product Creators Programmers Sales Managers Top Executives Website Developer Data protection associate Legal counsellor Head of data protection Commercial solicitor Data privacy solicitor. Module 1: Database Basics What is a Database 01:00:00 Definition of Terms 01:00:00 Database Users and Languages 01:00:00 Components of a Database System 01:00:00 Basic Set Concepts 01:00:00 Relations as a Database 01:00:00 Relational Database Operators 01:00:00 Database keys 01:00:00 Module 2: Understanding Big Data What Is Big Data? Hint: You're a Part of It Every Day 01:00:00 Why Is Big Data Important? 01:00:00 Why IBM for Big Data? 01:00:00 All About Hadoop: The Big Data Lingo Chapter 01:00:00 InfoSphere BigInsights: Analytics for Big Data at Rest 01:00:00 IBM InfoSphere Streams: Analytics for Big Data in Motion 01:00:00 Module 3: Data Protection Why Internet Marketers Need More Protection 00:30:00 You Can't Be Anonymous 00:15:00 Start With Basic Security Measures 01:00:00 Using Disclaimers 01:00:00 Proper Use Of Email 01:00:00 Protecting Product Rights 01:00:00 Protecting Your Website 01:00:00 Terms Of Use Or Service 00:30:00 Privacy Policy 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Data Bundle Course 00:30:00 Final Exam Final Exam- Data Bundle Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Data Bundle Course
Delivered Online On Demand22 hours 15 minutes
£11.99

Care Planning and Record Keeping | Health & Safety Online

By IOMH - Institute of Mental Health

Overview of Care Planning and Record Keeping | Health & Safety Online In today’s healthcare system, Care Planning and Record Keeping are essential for providing high-quality patient care. With over 1.54 million professionals working in adult social care in the UK and 1.3 million more in the NHS, there is a growing need for well-trained staff in these areas. The care sector is expected to require an additional 500,000 workers by 2030, offering many opportunities for skilled professionals. This course helps you develop the skills needed to create Care Planning and Record Keeping strategies that focus on the individual’s needs. You’ll learn how to develop person-centred care plans, use concept care mapping techniques, and keep confidential medical records that comply with UK regulations. The course also covers how to collaborate effectively with vulnerable individuals while following safeguarding protocols for children, young people, and families. As the healthcare system moves toward digital records, with 98% of GP practices now using electronic systems, it is crucial to stay updated on Care Planning and Record Keeping practices. By understanding care planning policy and record-keeping standards, you’ll be ready to provide exceptional care. Whether you work with elderly patients, vulnerable adults, or young people, this training prepares you to deliver safe, well-documented care that meets the highest standards. This Care Planning and Record Keeping | Health & Safety Online Course will help you to learn: Understand the core principles behind effective care planning processes. Develop collaborative approaches for planning individual care needs. Apply concept care mapping techniques in real-world practice. Implement and assess care plans, ensuring measurable outcomes. Maintain accurate, confidential medical records in line with regulations. Apply UK care planning policies in professional practice settings. Who is this course for? Healthcare professionals aiming to strengthen their knowledge of person-centred care planning and documentation within UK regulatory guidelines. Social care workers needing updated skills in record-keeping, confidentiality, and safeguarding protocols. Individuals new to the care sector seeking in-depth training on creating, implementing, and evaluating care plans while ensuring proper documentation. Managers and supervisors overseeing care planning processes and ensuring compliance with UK care policies. Practitioners working with children, young people, or vulnerable adults, needing a specialized understanding of safeguarding in care documentation. Process of Evaluation After studying the Care Planning and Record Keeping | Health & Safety Online Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Planning and Record Keeping | Health & Safety Online Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Care Planning and Record Keeping | Health & Safety Online course. Career Path This Care Planning and Record Keeping | Health & Safety Online Course will lead you to many different career opportunities. Here are a few prospects: Care Coordinator: £24K to £32K/year Social Care Practitioner: £22K to £30K/year Healthcare Documentation Specialist: £25K to £35K/year Safeguarding Officer: £28K to £38K/year Care Quality Manager: £32K to £45K/year Course Curriculum Care Planning and Record Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process 00:17:00 Module 02: Planning Care With the Individual in Need 00:17:00 Module 03: Concept Care Mapping 00:16:00 Module 04: Implementing and Evaluating the Care Plan 00:18:00 Module 05: Maintaining Medical Records 00:20:00 Module 06: Care Planning Policy in the UK 00:16:00 Module 07: Confidentiality and Record-Keeping 00:12:00 Module 08: Safeguarding Children, Young People and Their Families 00:21:00 Assignment Assignment - Care Planning and Record Keeping | Health & Safety Online Course 00:00:00

Care Planning and Record Keeping | Health & Safety Online
Delivered Online On Demand2 hours 17 minutes
£12

Child Protection in Education Course

5.0(2)

By Training Express

Keeping children safe is not just a responsibility — it's a promise. The Child Protection in Education Course is here to help anyone working in or around schools understand how to recognise and respond to signs of abuse, neglect, or any situation that could put a child at risk. Whether you're a teacher, support staff, or volunteer, this course brings clarity to your role in child protection. With clear guidance, up-to-date knowledge, and case-based scenarios, you’ll learn how to take the right steps when it matters most — calmly, confidently, and without second-guessing. Every lesson is built around one goal: safeguarding children. This course fits neatly into your schedule and doesn’t ask for anything more than your attention and willingness to learn. It’s fully online, so you can access everything from wherever suits you best. You’ll gain a solid understanding of child protection policies, signs of harm, and the correct reporting procedures — all explained in plain English. With child protection being one of the most important areas in education today, this course will give you the knowledge you need to make sure no concern goes unheard or unnoticed. Key Features of Child Protection in Education: CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases of This Child Protection in Education Course Course Curriculum of Child Protection in Education: Module 01: Child Protection and Safeguarding Basics Module 02: Child Protection System In the UK Module 03: How to Respond to Child Abuses Module 04: The Importance of Sharing Information about Any Safeguarding Concerns Module 05: Reporting Abuse Module 06: Child Maltreatment Module 07: Child Protection in Education System Good Practice Guidelines Module 08: How to Deal with Allegations Against Staff Module 09: Child Protection in Sport & Active Leisure Good Safeguarding and Practice Guideline Learning Outcomes of Child Protection in Education: Recognize child protection basics, ensuring a safe educational environment for all. Understand the UK's child protection system and its legal frameworks. Respond effectively to child abuse situations using appropriate protocols and procedures. Acknowledge the importance of sharing safeguarding concerns for prompt intervention. Demonstrate knowledge of reporting abuse procedures within educational and sports settings. Apply good practice guidelines, especially in handling allegations against staff. Accreditation This Child Protection in Education course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Child Protection in Education course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? School teachers and administrators can take this Child Protection in Education course. Sports coaches and leisure activity supervisors can enroll this Child Protection in Education course Education support staff and assistants can take this Child Protection in Education course. Childcare providers and nursery staff can take this Child Protection in Education course. Individuals involved in youth sports and active leisure can take this Child Protection in Education course. Child Protection and Safeguarding Officer can take this Child Protection in Education course. Career path School Safeguarding Officer Child Protection Coordinator Education Policy Analyst Sports Development Officer Youth Programme Manager Leisure Centre Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Child Protection in Education Course
Delivered Online On Demand1 hour
£12

Anti-Money Laundering

By Lead Academy

Anti-Money Laundering Course Overview This anti-money laundering course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Money-Laundering is a major criminal problem, worldwide. This anti-money laundering course starts by defining money laundering and describing the 'regulated sector' as defined by the Proceeds of Crime Act. The anti-money laundering course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You'll learn about some of the 'red flags' which could indicate illegal activity and the connections between money-laundering and certain financial institutions. You'll see how the regulated sector combats money laundering through compliance, due diligence, and record-keeping. Finally, the anti-money laundering course examines the internal controls and monitoring used by companies to fight against money laundering, including policy statements, effective reporting systems, and staff responsibilities. Who should take this course? This anti-money laundering course is suitable for anyone working in an organisation that handles large amounts of money. It can also be used as an introduction to the subject for those working or planning to work in a regulated sector. Entry Requirement There are no academic entry requirements for this anti-money laundering course, and it is open to students of all academic backgrounds. Advantages Training staff in this area can be used as part of a company's proof that they are actively working to identify and discourage money laundering. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life. Further Progression For candidates that want to add more qualifications to their CV our Leadership Skills and Developing Teamwork courses are ILM approved and can provide them with a recognised qualification. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable. For anyone working in the financial industry our Anti-Bribery and Corruption course would be a good further step as it explores in detail another financial crime and will show you some of the ways management and employees can reduce the risk of bribery and corruption in their organisations. Course Curriculum Module 1: Introduction Module 2: The Law Module 3: Money-Laundering Module 4: Due Diligence Module 5: Internal Controls and Monitoring Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Anti-Money Laundering
Delivered Online On Demand
£25

Care Coordinator - CPD Accredited

4.9(27)

By Apex Learning

Fall into Savings. Enjoy the biggest price fall this Autumn! Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Care Coordinator will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Care Coordinator will help you keep ahead of the pack. The Care Coordinator incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Care Coordinator will add extra value to your resume to stand out to potential employers. Along with this Care Coordinator course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Care Coordinator Bundle Consists of the following Premium courses: Course 01: Nursing Assistant Complete Training Diploma Course 02: Public Health Course 03: Nurse Prescribing Diploma Course 04: Phlebotomy Diploma Course 05: Medication Administration Level 4 Course 06: GDPR in Healthcare Course 07: Cardiac (Heart) Care Course 08: Diabetes Care Diploma Course 09: Understanding Autism Awareness and Diagnosis Level 2 Course 10: Nutrition and Diet Awareness Course 11: First Aid Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Care Coordinator to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol Care Coordinator now to advance your career! How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Care Coordinator Bundle Course 01: Nursing Assistant Complete Training Diploma Module 1: Introduction to PA - Personal Assistant Diploma Module 2: Working in Different Healthcare Settings Module 3: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 4: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Course 02: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 03: Nurse Prescribing Diploma Module 1: Introduction to Nurse Prescribing Module 2: Legal and Ethical Aspects of Prescribin Module 3: Medicine Management Module 4: Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Common Problems: Pharmacological Management Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children's Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Course 04: Phlebotomy Diploma Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management Course 05: Medication Administration Level 4 Module 01: Introduction to Safe Handling of Medicines Module 02: Legislation and guidance of medication management Module 03: Principles of Safe and Appropriate Handling of Medicines Module 04: Medication Risk Assessment Guidance Module 05: Handling Medicines in Social Care Settings Module 06: Consent to Treatment Module 07: Requirements for Specific Services Module 08: Levels of Care and Support Module 09: Procedure for Handling Medication Module 10: The Six Rights of Medication Administration Module 11: Covert Administration of Medication Module 12: Recording Procedures Module 13: Storage of Medication Module 14: Transfer and Disposal of Medication Module 15: Drug Formulation and Ways of Taking It Course 06: GDPR in Healthcare Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Course 07: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency Care For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 08: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Course 09: Understanding Autism Awareness and Diagnosis Level 2 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Course 10: Nutrition and Diet Awareness Overview Nutritional Details What to Avoid & Problem Areas Beyond Food Putting It All Together Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Care Coordinator bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This Care Coordinator course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Care Coordinator is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Care Coordinator course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Nursing Assistant Complete Training Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Care Coordinator - CPD Accredited
Delivered Online On Demand
£45

Palo Alto Firewall Training with Step-by-Step Lab Workbook

4.8(9)

By Skill Up

Become a network security expert with comprehensive Palo Alto firewall training. Master configurations and protection techniques.

Palo Alto Firewall Training with Step-by-Step Lab Workbook
Delivered Online On Demand31 hours
£25

Penetration Testing with OWASP ZAP: Mastery course

4.7(160)

By Janets

Register on the Penetration Testing with OWASP ZAP: Mastery course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Penetration Testing with OWASP ZAP: Mastery course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Penetration Testing with OWASP ZAP: Mastery course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Penetration Testing with OWASP ZAP: Mastery course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Unit 01: Introduction Things to know about OWASP ZAP 00:24:00 Unit02: Configuration of ZAP Installing ZAP on multi platform 00:19:00 Six elements of the ZAP - Desktop UI 00:12:00 ZAP marketplace and add-ons 00:09:00 Scan policy manager - config 00:25:00 Configuration of ZAP 00:32:00 ZAP attack modes 00:16:00 Unit 03: Attacking the application with ZAP Automated attacks within 5 minutes 00:18:00 Spidering the target 00:24:00 Fuzzing the target in action 00:24:00 Active scanning the target 00:22:00 Break points and Requestor - Repeater 00:15:00 Authentication and session management 00:25:00 Forced browsing DIRs and Files using ZAP 00:12:00 Security testing in HUD mode - Heads-up display 00:17:00 ZAP Scripting attacks & Recording Zest Script, Python, JavaScript 00:24:00 Attack Surface Detector - SAST on ASP.NET MVC application 00:18:00 Security testing with ZAP API 00:15:00 Invoking applications into ZAP 00:17:00 Invoking Burp suite into ZAP - Best strategy 00:09:00 Other useful tools add-ons inside zap 00:29:00 Generating Reports in multiple formats 00:07:00 Additional Study Materials OWASP ZAP Course Guide 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Penetration Testing with OWASP ZAP: Mastery course
Delivered Online On Demand7 hours 23 minutes
£25

Mental Health Social Care Level 3 Diploma

4.7(47)

By Academy for Health and Fitness

***Limited Time Offer*** In recent times, many people have been suffering from Mental Health -related issues and seeking help from experts. Nonetheless, Diploma in Mental Health Social Care can assist you in reducing this prevalent issue. Over the last few decades, increasing public knowledge of such diseases has been a major global healthcare objective. This program includes a wide variety of mental health topics to educate you on this objective. In the United Kingdom, Mental Health Social Care has become significant over time. In addition, everyone is so busy with their work that sometimes they forget to eat, sleep and be social. As a result, many of us are suffering from mental well-being-related problems. It aims to equip you with skills to help yourself and others to cope with stress. Therefore, Diploma in Mental Health Social Care will let you know - the causes, symptoms and treatments of various forms and teach you how to preserve your own mental well-being and even help those around you. This Level 3 Mental Health Social Care Diploma Consist of the following course Course 01: Level 3 Mental Health Social Care Diploma Course 02: Positive Mental Health Awareness Course 03: Health & Social Care Course 04: Psychotherapy and Counselling Level 3 This Mental Health Social Care course begins by showing you how to tell people who exhibit 'normal' behaviour apart from those suffering mental distress. In addition, you will learn how to identify a range of neurotic and psychotic behavioural tendencies. Our Mental Health Social Care expert will teach you how to identify the signs of suicidal thoughts and offer preventative measures that could save a life. Moreover, you will be able to learn about Eating and Sleeping Disorders, Mood Disorders, Personality Disorders and many more. This Mental Health Social Care program can help you reach your goals and prepare for a rewarding career. So, enrol in Diploma in Mental Health Social Care - be an expert by mastering the essential skills in no time. What new skills you'll have after taking this Mental Health Social Care Course: Understanding what mental illness is and how to combat stigma A rudimentary understanding of some of the most frequent mental well-being issues An overview of how to look after your own Mental Health Social Care and well-being. Confidence in assisting someone who is distressed or may be suffering from a mental well-being problem. Learn more about the supporting framework for mental well-being care delivery Know how to help someone who lacks capacity and how to look out for their best interests So enrol now in this Mental Health Social Care Course to advance your career! Progression of the Mental Health Social Care Course: After completing this Mental Health Social Care course you can also enrol in- nvq level 3 mental health mental health social care level 3 diploma course rqf mental health awareness NVQ Level 3 Mental Health Level 1 Award in Mental Health Awareness (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Here is the curriculum breakdown of the Mental Health Social Care course: Introduction Childhood and Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating & Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes to Mental Illness Legislation and Services Workplace Mental Health Social Care Introduction to Health and Social Care Important Principles and Policies in Health and Social Care Work Standards of Practice and Ethical Aspects of Health Care Part - 1 Standards of Practice and Ethical Aspects of Health Care Part - 2 Role as A Caregiver and Healthcare Professional Public Health Care and Ethics Care Planning Policy in the UK Maintaining Medical Records Medical Terminology Understanding Epidemiology The Diabetes Challenge Resuscitation (CPR) Assessing Dementia Controlling Infection Learning Difficulties Related to Autism Understanding Measures of Disease Frequency Aim of First Aid and the First Steps Personal Hygiene Introduction to Mental Health Care Childhood and Adolescent Psychiatric Disorders Stress and Anxiety Disorders Engaging and Assessing the Patients Interviewing Techniques Adapting Communication to a Patient's Ability to Understand Health Care and Safety Responsibilities ADHD in Young and Adults Safeguarding Children, Young People and Their Families Managing Finance in Health and Social Care Assessment Process of Mental Health Social Care Level 3 Diploma Once you have completed all the modules in the Mental Health Social Care course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health Social Care Course is for you, if you are: Anyone who works in the health care sector NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Mental Health Social Care No explicit requirements exist to enrol in a Mental Health Social Care course. Career path Mental Health Social Care Mental Health Support Worker Mental Health Social Care Manager Care Manager Counselor Designated Mental Support Lead Wellbeing Practitioner Mental Health Social Care Manager Care Assistant Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Mental Health Social Care Level 3 Diploma
Delivered Online On Demand6 hours
£12

CMI Level 2 Award in Team Leading

By School of Business and Technology London

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

CMI Level 2 Award in Team Leading
Delivered Online On Demand6 months
£272.18