All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.
This half day course is designed to help participants who need to write or revise policies and procedures for their organisations. It will help them to develop effective structures for the writing and design and ensure that they meet key legal and good practice requirements on some of the most important policies such as health and safety, equal opportunities and financial procedures. It will also look at the process of consultation and implementation so that the policies obtain “buy-in” and commitment from staff and volunteers.