27524 PLA courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for This course is a must-have for the Business Analyst, Business Systems Analyst, Systems Analyst, and Requirements Engineer. The Business Sponsor and the Project Manager who are actively involved with specifying requirements for their project will also benefit from this workshop. Overview Describe the planning, techniques, and partnerships that are vital to the success of requirements elicitationIdentify and differentiate between the different types of requirements that need to be elicitedDescribe the importance of documenting business objectives and project scope before eliciting requirementsUtilize a context diagram to scope the requirementsUtilize a process, techniques, and templates for stakeholder identification and analysisApply industry best practices to common issues with Stakeholders during requirements elicitationPlan and conduct a good InterviewIntroduce standards in process modelingPlan and develop a prototype to elicit requirements In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs. Day 1 Unit 1: Course Introduction Unit 2: Fundamentals of Requirements Elicitation Unit 3: Understanding the Project Objectives and Scope Unit 4: Identifying and Analyzing Your Stakeholders Unit 5: Interviewing Techniques Day 2 Unit 6: Facilitation Techniques Unit 7: Process Modeling Unit 8: Prototyping Unit 9: Document Analysis, Interface analysis, and Reverse Engineering Unit 10: Course Summary Additional course details: Nexus Humans BA26 - Requirements Elicitation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA26 - Requirements Elicitation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for persons in a variety of job roles such as publishing specialists, layout specialists, graphic designers, or any other knowledge workers who need to use Microsoft Office Publisher to create, lay out, edit, and share publications. Overview In this course, you will create, format, edit, and share publications. You will: Perform basic tasks in the Microsoft Publisher interface. Add content to a publication. Format text and paragraphs in a publication. Manage text in a publication. Work with graphics in a publication. Prepare a publication for printing and sharing. Microsoft© Publisher for Office 365? is a desktop publishing softwareapplication capable of producing greeting cards, certificates, newsletters, and otherprinted publications. Publisher includes a large collection of templates that provideagreat way to start a new publication. Publisher offers a large selection of 'buildingblocks' that can be dragged into your documents, helping you to create page elementssuch as calendars, newsletter sidebars, and borders. Publisher integrates online sharingand mail merge features, which are handy when you need to send publications to a listofcustomers, and it's possible to export publications as HTML web pages or PDF documents.With a user-friendly interface, Publisher makes it easy to create and editpublications. This course presents information and skills that are appropriate for users of theOffice2019/2021 or Office 365 desktop applications. However, the instructional environmentforthe delivery of this course utilizes Office 365. Getting Started with Microsoft Publisher Topic A: Navigate the Interface Topic B: Customize the Publisher Interface Topic C: Create a Publication Adding Content to a Publication Topic A: Add Text to a Publication Topic B: Add Pages and Picture Placeholders to a Publication Topic C: Control the Display of Content in Text Boxes Topic D: Apply Building Blocks to a Publication Formatting Text and Paragraphs in a Publication Topic A: Format Text Topic B: Format Paragraphs Topic C: Apply Schemes Managing Text in a Publication Topic A: Edit Text in a Publication Topic B: Work with Tables Topic C: Insert Symbols and Special Characters Working with Graphics in a Publication Topic A: Insert Graphics in a Publication Topic B: Customize the Appearance of Pictures Preparing a Publication for Sharing and Printing Topic A: Check the Design of a Publication Topic B: Save a Publication in Different Formats Topic C: Print a Publication Topic D: Share a Publication

Duration 2 Days 12 CPD hours This course is intended for NetApp Customers, IT Generalists, Academic Alliance Students Overview Explain ONTAP operation system, Use the CLI and OnCommand System Manager to identify storage components, configure storage systems and storage virtual machines for NAS and SAN client access, create FlexVol volumes, qtrees, and LUNs, manage snapshot copies Introduces introductory concepts covered through instructor led discussions and hands-on labs are how to create aggregates, virtual interfaces, snapshots, volumes, qtrees, and storage virtual machines. Getting Started with Data ONTAP List basic storage concepts such as aggregates, RAID groups, volumes, qtrees, and LUNs Describe Data ONTAP features such as Snapshot copies, unified storage, and storage efficiency Describe the similarities and differences between the 7-Mode and clustered Data ONTAP operating systems Use the CLI and GUI for administrative purposes Hardware Basics Describe the NetApp storage system hardware platforms and the types of disks that they support Describe the hardware components of NetApp storage controllers Use OnCommand System Manager or the CLI to identify hardware components in Data ONTAP operating in 7-Mode and the clustered Data ONTAP operating system Creating & Managing Aggregates Describe aggregates and RAID groups Create aggregates in Data ONTAP operating in 7-Mode Create aggregates in the clustered Data ONTAP operating system Manage aggregates Managing NAS Client Access Configure NAS client access in Data ONTAP operating in 7-Mode Configure data storage virtual machines (SVMs*) for NAS client access in clustered Data ONTAP Create FlexVol volumes and qtrees Managing SAN Client Connections Describe SAN protocol implementation in Data ONTAP operating in 7-Mode and the clustered Data ONTAP operating system Use OnCommand System Manager to create iSCSI-attached LUNs Use NetApp SnapDrive for Windows to create and format iSCSI-attached LUNs Access and manage a LUN from a Windows host Managing Volumes Explain the relationship between space guarantees, volumes, and aggregates Define thin provisioning and explain how it is used Define deduplication and describe the benefits that it provides Use OnCommand System Manager to set quotas Managing Snapshot Copies Define the function of Snapshot copies Create and delete a Snapshot copy Create Snapshot policies in the clustered Data ONTAP operating system Restore a volume from a Snapshot copy Create FlexClone volume clones that are backed by Snapshot copies Steps to Certification Recall the steps to NetApp Certification

Duration 5 Days 30 CPD hours This course is intended for Senior system administrators who wish to learn more about troubleshooting. Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience. It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience. Overview As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization. Students should be able to demonstrate the following skills: - Installation of Red Hat Satellite 6 - Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues. You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills. 1 - INTRODUCTION TO TROUBLESHOOTING Describe a generalized strategy for troubleshooting. 2 - TAKE PROACTIVE STEPS TO PREVENT SMALL ISSUES Prevent small issues from becoming large problems by employing proactive system administration techniques. 3 - TROUBLESHOOT BOOT ISSUES Identify and resolve issues that can affect a system's ability to boot. 4 - IDENTIFY HARDWARE ISSUES Identify hardware problems that can affect a system?s ability to operate. 5 - TROUBLESHOOT STORAGE ISSUES Identify and fix issues related to storage. 6 - TROUBLESHOOT RPM ISSUES Identify and fix problems in, and using, the package management subsystem. 7 - TROUBLESHOOT NETWORK ISSUES Identify and resolve network connectivity issues. 8 - TROUBLESHOOT APPLICATION ISSUES Debug application issues. 9 - DEAL WITH SECURITY ISSUES Identify and fix issues related to security subsystems. 10 - TROUBLESHOOT KERNEL ISSUES Identify kernel issues and assist Red Hat Support in resolving kernel issues. 11 - RED HAT ENTERPRISE LINUX DIAGNOSTICS AND TROUBLESHOOTING COMPREHENSIVE REVIEW Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Duration 1 Days 6 CPD hours This course is intended for It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview During this course, students learn best practices in Software Asset Management Reducing Risk Increasing Accountability Uncovering Savings Gaining Control of the IT Environment The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification. Course Outline The Scope of Software Strategic License Management Software Harvesting License Documentation The Right to Audit Proactive vs. Reactive SAM Developing Goals Savings Opportunities ITAM Compliance Audit Letter Examples of License Data Documentation Compliance Enforcement Understanding the EULA Due Diligence for Compliance The Art of Negotiation Ts & Cs Advice ITAM Automation Selecting a Discovery Tool ITAM Repository Hardware & Organizational Impacts Additional course details: Nexus Humans Certified Software Asset Manager (CSAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Software Asset Manager (CSAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Dieser Kurs richtet sich an Personen, die als Systemadministratoren, Informatiker, Netzwerktechniker oder Computeringenieure arbeiten und an alle, die mit Ubiquiti-Produkten bereits Erfahrung gesammelt haben. Overview Nach dem Training kennen Sie die wichtigsten WLAN-Konzepte und haben praktische Erfahrung bei der Installation und Administrierung von UniFi Controller, Access Point, Gateways und Switches gesammelt. Werden Sie zertifizierter Ubiquiti Enterprise Wireless Admin (UEWA). Der zweit„gige Kurs wurde von ubiquiti konzipiert, um Sie fr die Herausforderungen heutiger Enterprise Netzwerke vorzubereiten. Wlan Grundlagen Lizenzfreie Frequenzb„nder Regularien fr die inbetriebnahme WLAN Standards Zugriffsm'glichkeiten Netzwerk Hardware WLAN Planung Abdeckung, Frequenzen und Leistung Antennentechnologie m'gliche St'rungen im System Airtime, Kapazit„t und Features gemischte Netzwerke Inbetriebnahme Einmessen und Organisation Funkzellen und šberlappungen Verkabelung und PoE Leistungsmessung Basiskonfigurieren der Unifi Produkte Gruppen / Benutzer Layer 2 Adoptierung SSID, Sicherheit und VLANs Analyse Fortgeschrittenes Einbinden ber Layer 3 Controller in der Cloud Layer-3 Adoptierung Methoden (SSH, DNS, DHCP) Minimum RSSI Roaming Zugriffskontrolle G„ste WLANs Am zweiten Tag findet eine Prfung ber die erworbenen Kenntnisse statt. Die Kursunterlagen und die Online Prfung sind in englischer Sprache. Bitte bringen Sie zu dem Lehrgang ein Notebook mit Ethernet Anschluss, Win7 Pro oder h'her und Admin Rechten mit. Additional course details: Nexus Humans Ubiquiti Enterprise Wireless Admin (UEWA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Ubiquiti Enterprise Wireless Admin (UEWA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Database and system administrators Overview Manage physical data replacement and storageCreate, backup and restore databasesCreate and manage multiple temporary databases In this course, students learn how to manage physical data replacement and storage, create, backup and restore databases, and create and manage multiple temporary databases. SAP Adaptive Server Enterprise (ASE) Explaining SAP ASE Describing the Database Architecture Using Query Editors Installation Installing Servers Identifying Installation Parameters Starting and Stopping SAP ASE Connecting Clients to the Server Database Server Configuration Explaining the Server Configuration File Modifying the Server Configuration File Explaining Memory Mechanisms Configuring Memory Configuring the Size of Caches Space Management Creating Devices Managing Devices Mirroring Devices Creating Databases Managing Databases Managing Disk Resources Managing Temporary Databases Security Managing Roles Creating Logins Managing Logins Managing Database Users Managing Creation Permissions Managing Object Permissions Creating Groups Creating Roles Maintenance Using SAP ASE Extraction Utilities Using the Bulk Copy Utility Explaining Automatic Recovery Ensuring Database Consistency Setting Up the High Speed Consistency Checker Backup Planning for Backups Executing Database Backups Restoring Database Backups Performing Transaction Log Backups Using Advanced Backup Techniques Monitoring Using SAP DB Control Center Monitoring SAP ASE Additional course details: Nexus Humans EDB358 SAP System and Database Administration - Adaptive Server Enterprise training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EDB358 SAP System and Database Administration - Adaptive Server Enterprise course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for z/OS system programmers, z/OS performance analysts, and z/OS performance administrators new to performance management for their z/OS system.Note: ES54 is intended for individuals new to WLM and the z/OS performance area Overview The objectives for this course are as follows:Describe a performance and tuning methodologyDevelop a systematic z/OS performance and tuning planDescribe the factors which could affect the performance of an z/OS systemUse the WLM ISPF applicationDescribe the components of a service definitionDefine workloads and service levels and classification rulesState which z/OS commands affect WLM operationIdentify the major WLM services for z/OS, including enclaves and application environments, and how they are used by DB2, WebSphere, and CICSAnalyze CPU performance when running in a shared LPAR environmentUtilize and monitor zIIP and zAAP specialty enginesMeasure and tune z/OS DASD, processor storage, and coupling facility configurationsExplain the functions and facilities of RMF and SMFAnalyze performance bottlenecks using RMFUse Workload License Charges (WLC), defined capacity and soft capping to manage software costsDescribe advanced z/OS environments that utilize Intelligent Resource Director (IRD), HiperDispatch, z/OSMF Workload Management, and I/O Priority ManagerUse the z/OSMF Workload Management (WLM) taskUse Performance Monitoring with z/OSMFModify a WLM service definition to meet the requirements for monitoring a specific system workloadCreate and customize Monitoring DesktopsReview any issues by using the Monitoring Desktops options displaysAssess the performance of the workloads running on the z/OS This course is designed for new performance analysts to learn to work with the Workload Manager (WLM) in goal mode. Learn concepts of WLM and performance management in the z/OS system using the WLM. Day 1 Welcome Unit 1 - Tuning methodology Unit 2 - Using SMF and RMF to monitor performance Lab 1 - Introduction to your system Lab 2 - Using RMF Monitor I and Monitor II Day 2 Unit 3 - Performance impacts when running in a shared LPAR environment Unit 4 - Basic system workload management (part 1) Lab 3 - Implementing a WLM environment on z/OS (part 1) Day 3 Unit 4 - Basic system workload management (part 2) Lab 3 - Implementing a WLM environment on z/OS (part 2) Day 4 Unit 5 - WLM commands, internals, and service Lab 4 - Using RMF Monitor III to solve performance problems Day 5 Unit 6 - z/OS DASD performance topics Unit 7 - Tuning processor storage Unit 8 - Miscellaneous performance topics Lab 5 - z/OSMF and performance management

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business professionals in a variety of roles who want to learn about Agile methodologies as a prelude to Agile adoption or migration, and for those who work on projects that require more flexibility and adaptability than traditional project management approaches. Overview In this course, participants will identify the Agile project management principles and use the Scrum methodology of Agile to manage projects. You will: Identify basic concepts, core values, principles, and methodologies of Agile. Address the myths, challenges, and benefits of Agile. Define the Scrum methodology of Agile. Execute sprint ceremonies using Scrum tools and techniques. Agile project management is growing in popularity as a method for delivering value quickly. This course presents the tenets of Agile methodologies using the Scrum framework as a primary example to demonstrate the Agile approaches, their benefits, and challenges. Getting Started with Agile Overview of Agile Core Values of Agile Principles of Agile Common Methodologies of Agile Addressing the Myths, Challenges, and Benefits of Agile Overcome the Myths and Misunderstandings of Agile Overcome the Challenges of Agile The Benefits of Agile Introducing the Scrum Methodology Identify Roles and Responsibilities in Scrum Define the Sprint Ceremonies Executing Sprint Ceremonies Estimate a Scrum Project Conduct a Sprint Planning Meeting Conduct a Sprint Conduct a Sprint Review Meeting Conduct a Sprint Retrospective Meeting Additional course details: Nexus Humans Introduction to Agile and Scrum Methodologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Agile and Scrum Methodologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.