Duration 2 Days 12 CPD hours This course is intended for This course is designed for the Business Analyst professional who is involved with testing the functionality of technology projects. Overview Develop an understanding about basic concepts associated with User Acceptance TestingSee how UAT applies to the Software Development Lifecycle (SDLC)Recognize benefits of improved quality of deployed software using User Acceptance TestingIdentify the key roles, activities and deliverables which make up User Acceptance Testing Use a Business Use Case to define scenarios for testingCreate a UAT test plan and write UAT test cases with associated test dataUnderstand the process for testing functional and non-functional requirementsIdentify the challenges of testing vendor-supplied applications This course looks at the issues which drive the need for a UAT process & describes the components of the process. It is designed to help Business Analysts to develop an understanding of their role, the process, and the deliverables associated with UAT. Day 1 Software Testing - the Basics Understanding the Tester?s Terminology The UAT Planning Process Day 2 UAT Test Coverage Creating & Executing the UAT Test Cases Verifying the Test Results Testing Vendor-Supplied Applications Additional course details: Nexus Humans BA29 - User Acceptance Testing for Business Analysts training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA29 - User Acceptance Testing for Business Analysts course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Java Fundamentals is designed for tech enthusiasts who are familiar with some programming languages and want a quick introduction to the most important principles of Java. Overview After completing this course, you will be able to: Create and run Java programs Use data types, data structures, and control flow in your code Implement best practices while creating objects Work with constructors and inheritance Understand advanced data structures to organize and store data Employ generics for stronger check-types during compilation Learn to handle exceptions in your code Since its inception, Java has stormed the programming world. Its features and functionalities provide developers with the tools needed to write robust cross-platform applications. Java Fundamentals introduces you to these tools and functionalities that will enable you to create Java programs. The course begins with an introduction to the language, its philosophy, and evolution over time, until the latest release. You'll learn how the javac/java tools work and what Java packages are - the way a Java program is usually organized. Once you are comfortable with this, you'll be introduced to advanced concepts of the language, such as control flow keywords. You'll explore object-oriented programming and the part it plays in making Java what it is. In the concluding lessons, you'll be familiarized with classes, typecasting, and interfaces, and understand the use of data structures, arrays, strings, handling exceptions, and creating generics. Introduction to Java The Java Ecosystem Our First Java Application Packages Variables, Data Types, and Operators Variables and Data Types Integral Data Types Type casting Control Flow Conditional Statements Looping Constructs Object-Oriented Programming Object-Oriented Principles Classes and Objects Constructors The this Keyword Inheritance Overloading Constructor Overloading Polymorphism and Overriding Annotations References OOP in Depth Interfaces Typecasting The Object Class Autoboxing and Unboxing Abstract Classes and Methods Data Structures, Arrays, and Strings Data Structures and Algorithms Strings The Java Collections Framework and Generics Reading Data from Files The Java Collections Framework Generics Collection Advanced Data Structures in Java Implementing a Custom Linked List Implementing Binary Search Tree Enumerations Set and Uniqueness in Set Exception Handling Motivation behind Exceptions Exception Sources Exception Mechanics Best Practices
Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce System Architect credential, for consultants or technical experts working to earn their individual Architect Designer credential, and for Salesforce Developers and Administrators looking to expand their overall capabilities with the Salesforce Platform. Overview Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes) to address integration requirements. Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, canvas, Workflow outbound, Apex, and Salesforce Connect) to address integration requirements. Recommend the appropriate SSO Flow or OAuth flow to address identity and access management requirements. Dive into the two cornerstone domains of being a System Architect: Integration Architecture, and Identity and Access Management. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing integration and identity solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Integration Capabilities Create, Retrieve, Update, or Delete Records with SOAP API Integrate with Salesforce Using REST API Insert, Update, Upsert, or Delete Large Volumes of Data with BULK API Push Relevant Data to Users in Real Time with Streaming API Send Information to a Designated Endpoint with Outbound Message Integrate Your Apex with an External Service Using Callouts Integrate Data from an External Data Source Using Salesforce Connect Synchronize Data with Heroku Connect Connect Business Processes in Salesforce with Platform Events Publish Change Events with Change Data Capture Integration Patterns Invoke Remote Call-In Patterns Invoke Request and Reply Patterns Invoke Fire and Forget Patterns Synchronize Batch Data Update UI Based on Data Changes Visualize Data Identity Management Review SSO Fundamentals Review Identity Management Review Identity Management Concepts Understand Salesforce as an Identity Provider Accept Third-Party Identity in Salesforce Understand Social Sign-On and Open ID Connect Enable Users to Authenticate with SSO Flows Initiate Flows with IDP Initiate Flows with SP Troubleshoot Identity Issues Authentication Grant Client Application Access with OAuth Flow Generate Access Tokens with Username Password Flow Initiate Web Server Flow Grant Application Access with User Agent Flow Connect to Salesforce Using JWT Flow
Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft© Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members on a Microsoft SharePoint Team Site. Overview In this course, you will be able to use resources on a typical SharePoint Team Site in the course of performing normal business tasks. You will:Interact with SharePoint Team Sites.Work with documents, content, and libraries.Interact in SharePoint.Work with Lists.Integrate SharePoint with Microsoft Office. SharePoint is a complex platform. A strong understanding of the platform will allow students to work more efficiently & effectively. In this course, students will learn how to use a SharePoint Team Site to access, store, and share information & documents. Interacting with SharePoint Team Sites Topic A: Access SharePoint Sites Topic B: Navigate SharePoint Sites Working with Documents, Content, & Libraries Topic A: Upload Documents Topic B: Search for Documents and Content Interacting in SharePoint Topic A: Update and Share Your Profile Topic B: Follow and Share Content Working with Lists Topic A: Add and Modify List Items Topic B: Configure List Views Topic C: Filter and Group Data with List Views Integrating with Microsoft Office Topic A: Access and Save Microsoft Office Documents with SharePoint Topic B: Manage Document Versions Topic C: Work with SharePoint Data from Outlook Additional course details: Nexus Humans Microsoft SharePoint 2016 - Site User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft SharePoint 2016 - Site User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations
Duration 4 Days 24 CPD hours This course is intended for Systems engineers Network engineers Field engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the key concepts of segment routing Implement and verify IGP segment routing Migrate an existing Multiprotocol Label Switching (MPLS) LDP-based network to segment routing Implement and verify TI-LFA segment routing Instantiate segment routing policies Instantiate multidomain segment routing policies Configure and verify BGP prefix segments and SR-based services The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of Segment Routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement Topology-Independent Loop-Free Alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP). Introduction to Segment Routing Examining Unified Fabric Routing Exploring Segment Routing Concepts Examining Segment Types Examining the Segment Routing Global Block (SRGB) IGP Segment Routing Implementation and Verification Examining the IGP Control Plane Examining SRGB and IGP Interactions Examining Prefix and Adjacency SIDs Intermediate System to Intermediate System (IS-IS) Multilevel and Open Shortest Path First (OSPF) Multi-Area Configuring and Verifying IS-IS SR Operation Configuring and Verifying OSPF SR Operation Segment Routing and LDP Interworking SR and LDP Interworking Data Plane Mapping Server Function and Configuration Interworking Deployment Models Topology Independent ? Loop Free Alternate Examining Classic LFA Examining TI-LFA Fundamentals Implementing and Verifying TI-LFA for SR Traffic Implementing and Verifying SR TI-LFA for LDP Traffic TI-LFA and SR LDP Interworking Segment Routing Policies ? Traffic Engineering (SR-TE) Exploring SR Policies Introducing the Anycast and Binding SIDs Enabling and Verifying SR Policies Instantiating SR Policies Instantiating SR Policies using BGP Dynamic Multidomain SR Policies Configuring and Verifying a Path Computation Element (PCE) Configuring and Verifying BGP Link-State (LS) Configuring Multidomain SR Policies with a PCE Configuring Multidomain SR Policies with On Demand Next-Hop (ODN) Segment Routing?Based Services Examining the BGP Prefix-SID Operation Configuring and Verifying the BGP Prefix SID Examining Egress Peer Engineering Examining the BGP Prefix-SID Operation SR Flexible Algorithm and Performance Measurement (PM) Delay SR-Enabled VPNs
Duration 4 Days 24 CPD hours This course is intended for Data center engineers Engineers (design, implementation, pre-sales, post-sales) Product managers and sales Overview After taking this course, you should be able to: Describe hyperconvergence, Cisco HyperFlex, and the components of Cisco HyperFlex Explain the Cisco Unified Computing System⢠(Cisco UCS) and what makes it valuable to business Describe how Cisco HyperFlex Data Platform (HXDP) works Describe the physical components of Cisco HyperFlex Describe Cisco Intersight and introduce functionalities relevant to HyperFlex Install standard ESXi-based vSphere Cisco HyperFlex Manage your Cisco HyperFlex VMware ESXi-based cluster Describe how to maintain Cisco HyperFlex Design a Cisco HyperFlex solution Protect the data on your Cisco HyperFlex cluster using replication and data at rest encryption Describe a stretched cluster and how is it different from a standard cluster Describe an Edge cluster and how is it different from a standard cluster Perform basic troubleshooting tasks and explain Cisco Intersight The Implementing Cisco HyperFlex (DCIHX) v1.3 course shows you how to deploy and use the Cisco© HyperFlex? data platform to support multicloud workloads. You will become familiar with HyperFlex components and learn how to install, design, manage, and troubleshoot Cisco HyperFlex to support highly scalable and resilient multicloud implementations. You will also gain hands-on experience focused on installation, management, maintenance, and native replication, and you will explore cluster technologies as well as Cisco Intersight.? Introducing Hyperconvergence and Cisco HyperFlex Traditional Data Center Design What Is Hyperconvergence? Describing Cisco UCS: The Foundation of Cisco HyperFlex Cisco Server Deployment Models: Standalone Versus Managed Cisco UCS Managed Model Benefits Describing Cisco HyperFlex Software Components Virtual Machine Hypervisor Log-Structured File System Describing Cisco HyperFlex Hardware Components Introducing Cisco HyperFlex Servers Storage Technologies in Cisco HyperFlex Introducing Cisco Intersight Introducing Cisco Intersight Installing and Expanding Standard ESXi Cisco HyperFlex Installation Summary Software Prerequisites Managing Cisco HyperFlex in vSphere Environment Management Interfaces Overview Cisco HyperFlex Plugin for vCenter Maintaining Cisco HyperFlex Cisco HyperFlex Upgrade Overview Cisco HyperFlex Online Upgrade Designing Cisco HyperFlex Cluster Resiliency: VM-Level Cluster Resiliency: HXDP-Level Protecting Your Data Disaster Recovery Overview Third-Party Data Restore Solutions Introducing Cisco HyperFlex Stretched Deployment Stretched Cluster Overview Prerequisites Introducing Cisco HyperFlex EDGE Cisco HyperFlex EDGE Cluster Overview Prerequisites and Recommendations Troubleshooting Cisco HyperFlex Troubleshooting Guidelines Generating Tech Support Bundles
Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Data platform engineers Solutions architects IT professionals Overview In this course, you will learn to: Apply data lake methodologies in planning and designing a data lake Articulate the components and services required for building an AWS data lake Secure a data lake with appropriate permission Ingest, store, and transform data in a data lake Query, analyze, and visualize data within a data lake In this course, you will learn how to build an operational data lake that supports analysis of both structured and unstructured data. You will learn the components and functionality of the services involved in creating a data lake. You will use AWS Lake Formation to build a data lake, AWS Glue to build a data catalog, and Amazon Athena to analyze data. The course lectures and labs further your learning with the exploration of several common data lake Introduction to data lakes Describe the value of data lakes Compare data lakes and data warehouses Describe the components of a data lake Recognize common architectures built on data lakes Data ingestion, cataloging, and preparation Describe the relationship between data lake storage and data ingestion Describe AWS Glue crawlers and how they are used to create a data catalog Identify data formatting, partitioning, and compression for efficient storage and query Lab 1: Set up a simple data lake Data processing and analytics Recognize how data processing applies to a data lake Use AWS Glue to process data within a data lake Describe how to use Amazon Athena to analyze data in a data lake Building a data lake with AWS Lake Formation Describe the features and benefits of AWS Lake Formation Use AWS Lake Formation to create a data lake Understand the AWS Lake Formation security model Lab 2: Build a data lake using AWS Lake Formation Additional Lake Formation configurations Automate AWS Lake Formation using blueprints and workflows Apply security and access controls to AWS Lake Formation Match records with AWS Lake Formation FindMatches Visualize data with Amazon QuickSight Lab 3: Automate data lake creation using AWS Lake Formation blueprints Lab 4: Data visualization using Amazon QuickSight Architecture and course review Post course knowledge check Architecture review Course review
Duration 2 Days 12 CPD hours Whether you are already an instructional designer or just looking to get into the world of developing eLearning courses, this two-day course covers the full feature set of Articulate Storyline 360 and uses real world exercises to create projects from scratch. The course will include how to add interactivity to your slides via buttons, triggers, text entry areas, and hotspots. You'll also learn how to create quizzes, and how to publish your eLearning projects for the widest possible audience. The class will also explore Articulate Storyline's advance techniques and methods on Themes & Templates, Custom Navigation, Gamification, Advanced Quizzing, Accessibility and Reporting, and more. Exploring Articulate Storyline Explore a Finished Storyline Project Explore Slides and Panels Zoom and Magnify Explore Panels Preview the Entire Project Creating Projects Create a New Project Apply a Theme Apply a Content Master Slide Insert New Slides Create a New Content Master Slide Apply a Different Master Slide Layout to a Slide Import Content From PowerPoint Adding Content Create and Format a Text Box Work with a List Add an Image to a Slide Add a Shape to a Slide Customize a Shape Insert a Character Insert a Caption Interactivity Add Buttons to Slides Change Button States Create Layers Insert a Text Entry Field Triggers and Hotspots Delete Default Triggers Add a Trigger to a Button Hide Player Buttons Add Triggers to Layers Add a Hide Layer Trigger Add a Slide Trigger Add a Conditional Trigger Edit a Trigger Add a Hotspot and Lightbox Trigger Variables Manage a Variable Reference a Variable Create a Variable Manipulate a Variable with a Trigger Create a True/False Variable Create a Trigger to Change a True/False Variable Add a Condition to an Existing Trigger Play Audio with a Conditional Trigger Add a Condition to a Button Audio, Animation and Video Add Voiceover Audio to a Slide Change Slide Audio Edit Slide Audio Add Silence Record Voiceover Audio Control Object Timing Animate an Object Control Animation Options Insert Video Delay Object Start Times Trim Video Animate a Video Add a Slide Transition Quizzes Insert a Multiple Choice Slide Insert a Matching Drag-and-Drop Slide Insert a Freeform Drag and Drop Quiz Slide Insert a Quiz Result Slide