25503 PLA courses delivered On Demand

Embark on a career in Construction Management with this comprehensive course. From site organization to safety management, gain vital skills in materials, equipment, and cost management. Stay ahead with insights into future trends in the construction industry.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Hotel Management, E-Hospitality, Food and Beverage Management Diploma Elevate your career with comprehensive training in Hotel Management, E-Hospitality, and Food and Beverage Management. Our Hotel Management Diploma course offers a 360-degree view of modern Hotel Management essentials. Learning Outcomes: Assess recruitment strategies in Hotel Management. Formulate training plans in Hotel Management. Enhance front desk functions in Hotel Management. Oversee housekeeping protocols under Hotel Management. Implement travel and tourism marketing in Hotel Management. Utilize e-hospitality technology in Hotel Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Hotel Management, E-Hospitality, Food and Beverage Management Diploma: Selection & Recruitment in Hotel Management: Identify and execute recruitment methodologies uniquely tailored for Hotel Management. Development and Training Strategies in Hotel Management: Foster workforce capabilities through targeted training approaches in Hotel Management. Mastering Front Desk Efficiency in Hotel Management: Maximize customer satisfaction by optimizing front desk operations in Hotel Management. Management of Housekeeping: Ensure a superior guest experience by mastering housekeeping management in a Hotel Management setting. Travel & Tourism Marketing in Hotel Management: Deploy effective marketing campaigns aimed at boosting tourism, leveraging Hotel Management tools. E-Hospitality Tech in Hotel Management: Adapt to the digital age by integrating e-hospitality solutions into your Hotel Management practices.

You will thoroughly understand every relevant concept about human resources management within this course.

Speech & Language Therapy course provides in-depth knowledge on speech and language disorders, their causes and symptoms, and the therapeutic interventions and processes that can help

Coaching and Mentoring course will help you to become an effective corporate coach. You will learn different coaching skills and models.

Horticulture, Hydroculture, Aquaponics, and Water Based Farming Diploma Elevate your expertise in Horticulture with our comprehensive diploma. Delve into hydroculture, aquaponics, and modern water-based farming methods. Shape your future in Horticulture and beyond. Learning Outcomes: Explore professional opportunities in Horticulture. Master Hydroponics Gardening techniques within Horticulture. Examine viticulture and arboriculture in Horticulture settings. Manage hydroponic water quality for optimised Horticulture. Apply nutrient management best practices in Horticulture. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Horticulture, Hydroculture, Aquaponics and Water Based Farming Diploma: Professional Opportunities in Horticulture Identify and evaluate career paths and professional opportunities within the field of Horticulture. Hydroponics Gardening & Horticulture Master hydroponics gardening techniques and integrate them into your Horticulture practices. Viticulture and Arboriculture Distinguish between viticulture and arboriculture, understanding their roles in Horticulture. Managing Hydroponic Water Quality Maintain and manage water quality, a crucial aspect of both hydroponics and Horticulture. Nutrient Management Develop a nutrient management plan to optimise growth and yields in Horticulture. Economic Aspects of Hydroponic & Horticulture Farming Understand the economic factors and viability of hydroponic and Horticulture-based farming practices.

Master Enterprise Risk Management and ISO 31000 with our comprehensive course. Delve into risk classification, ERM processes, and the application of ISO 31000 principles. Equip yourself to manage financial, operational, technology, legal, and social risks effectively in your organization.

AML course will help you to learn how to handle regulatory expectations and protect your organisation, business, and profession from money laundering risks.

Construction Management, Asbestos Surveying and Waste Management Diploma Elevate your Construction Management skills while mastering Asbestos and Waste Management protocols. Navigate complex project costs and ensure safety compliance with our all-encompassing diploma. Become the go-to expert in Construction Management, Asbestos Management, and Waste Management. Learning Outcomes: Implement Construction Management plans effectively. Optimise equipment usage in Construction Management. Control project costs under Construction Management guidelines. Enforce safety measures for effective Construction Management. Conduct Asbestos Risk Assessments as part of Construction Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Construction Management, Asbestos Surveying and Waste Management Diploma: Introduction to Construction Management: Acquire foundational knowledge in Construction Management, setting the stage for specialised roles in Asbestos and Waste Management. Equipment Management in Construction: Strategically manage equipment to optimise productivity and cost-effectiveness in Construction Management. Cost Management in Construction: Implement cost-control strategies, aligning them with best practices in Construction Management, Asbestos Management, and Waste Management. Safety Management in Construction: Enforce stringent safety protocols, focusing on Asbestos and Waste Management as integral components of Construction Management. Asbestos Awareness & Safety: Gain critical insights into asbestos awareness and safety, ensuring compliance within the broader scope of Construction Management. Asbestos Risk Assessment: Conduct comprehensive asbestos risk assessments, providing a crucial skill set in Construction Management and compliance.