3221 PLA courses delivered Live Online

  Delivered in either our Live Online (4 days) or in a Classroom environment (5 days), the ISO 22301 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Business Continuity Management System (BCMS) based on ISO 22301. About This Course   During this training course, you will gain a thorough understanding of the best practices of Business Continuity Management Systems and be able to provide a framework that allows the organization to continue operating efficiently during disruptive events. After mastering all the necessary concepts of Business Continuity Management Systems, you can sit for the exam and gain the "ISO 22301 Lead Implementer' credential. By holding this Certificate, you will demonstrate that you have the practical knowledge and professional capabilities to implement ISO 22301 in an organization.   Learning objectives   Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a BCMS Learn how to interpret the ISO 22301 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage and maintain a BCMS Acquire the expertise to advise an organization in implementing Business Continuity Management System best practices   Educational approach   This training is based on both theory and best practices used in the implementation of a BCMS Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 22301 and knowledge of implementation principles. What's Included?   Refreshments & Lunch (Classroom based only) Course Slide Deck Official Study Materials CPD Certificate The Exam fees Who Should Attend?   Managers or consultants involved in Business Continuity Management Expert advisors seeking to master the implementation of a Business Continuity Management System Individuals responsible for maintaining conformance with BCMS requirements BCMS team members Accreditation Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The exam is a 12 question essay type. The pass mark for the exam is 70% and should be completed within the 150 minutes allocated. Results are provided within 24 hours of completion. Provided by   This course is Accredited by NACS and Administered by the IECB

  Delivered in either our Live Online (4 days) or in our Classroom (5 days), the ISO/IEC 27701 Lead Implementer training course enables you to develop the necessary expertise to assist an organization to establish, implement, maintain and continually improve a Privacy Information Management System (PIMS) based on ISO/IEC 27701 by enhancing an existing ISMS based on ISO/IEC 27001 and the guidance of ISO/IEC 27002. About This Course   This training course is designed to prepare its participants implement a Privacy Information Management System (PIMS) in compliance with the requirements and guidance of the ISO/IEC 27701. Moreover, you will gain a comprehensive understanding of the best practices of privacy information management and learn how to manage and process data while complying with various data privacy regimes.   After mastering the implementation and management of a Privacy Information Management System (PIMS), you can sit for the exam and gain the "Certified ISO/IEC 27701 Lead Implementer' credential. The internationally recognized Certificate proves that you have the practical knowledge and professional capabilities to implement the ISO/IEC 27701 requirements in an organization.   Learning objectives   Master the concepts, approaches, methods and techniques used for the implementation and effective management of a PIMS. Learn about the correlation between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks. Understand the operation of a PIMS based on ISO/IEC 27701 and its principal processes. Learn how to interpret the requirements of ISO/IEC 27701 in the specific context of an organization. Develop the expertise to support an organization in effectively planning, implementing, managing, monitoring and maintaining a PIMS.   Education approach   This training course is based on both theory and best practices used in the implementation of PIMS. Lecture sessions are illustrated with examples based on case studies. Practical exercises are based on a case study which includes role playing and discussions. Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of information security and comprehensive knowledge of the ISMS implementation principles What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam fees   Who Should Attend?   Managers and consultants involved in privacy and data management Expert advisors seeking to master the implementation of a Privacy Information Management System Individuals responsible and accountable for Personally Identifiable Information (PII) within organizations Individuals responsible for maintaining conformance with data privacy regimes requirements PIMS team members Accreditation Our Guarantee     We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment   The exam consists of a 12 question essay type format, to be completed within 150 minutes and achieve a pass mark of 70%. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACS and Administered by the IECB.

  This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS. By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality. The training course is followed by a certification exam. If you pass, you can gain the "Certified ISO 9001 Lead Implementer' credential. This certificate validates your competence to implement a QMS based on the requirements of ISO 9001. About This Course   Learning objectives   By the end of this training course, the participant will be able to: Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001 Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing best practice Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001 Prepare an organization to undergo a third-party certification audit   Educational approach   This training course is learner-centred and contains: Theories, approaches, and best practices used in management system implementation, operation, maintenance, and continual improvement Theoretical basis supported by practical examples, throughout the four days of the training course Interaction between the trainers and participants by means of questions and discussions Essay-type homework exercises at the end of each day Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam Accreditation   Assessment   The exam covers the following competency domains: Domain 1: Fundamental principles and concepts of a quality management system Domain 2: Initiation of a QMS implementation Domain 3: Planning of a QMS implementation based on ISO 9001 Domain 4: Implementation of a QMS based on ISO 9001 Domain 5: Monitoring and measurement of a QMS based on ISO 9001 Domain 6: Continual improvement of a QMS based on ISO 9001 Domain 7: Preparation for a QMS certification audit   The exam itself is a 12 question, essay type format, to be completed within a 150 minute window. The exam pass mark is 70%. Exam results are provided within 24 hours. Our Guarantee   We are an official IECB Training Provider If you fail an exam, you can try again for free If you feel you need additional training, you can train for free too Prerequisites   The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO's quality management principles may also facilitate the learning process. What's Included?   Official Study Guides 4 day's Instructor led training Exam fees Who Should Attend?   The ISO 9001 Lead Implementer training course is intended for: Personnel responsible for maintaining and improving the quality of the products and services of the organization Personnel responsible for meeting customer requirements Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS Professionals wishing to acquaint themselves with best practice methodology for implementing a QMS Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements Members of QMS implementation and operation teams Individuals aspiring to pursue a career in quality management Provided by   This course is Accredited by NACSand Administered by the IECB.

  This training course is designed to help participants acquire the knowledge and skills needed to support an organization in effectively planning, implementing, managing, monitoring, and maintaining a cloud security program based on ISO/IEC 27017 and ISO/IEC 27018. It provides a comprehensive elaboration of cloud computing concepts and principles, cloud computing security risk management, cloud-specific controls, cloud security incident management, and cloud security testing. About This Course   Learning objectives   Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of a cloud security program  Acknowledge the correlation between ISO/IEC 27017, ISO/IEC 27018, and other standards and regulatory frameworks Gain the ability to interpret the guidelines of ISO/IEC 27017 and ISO/IEC 27018 in the specific context of an organization Develop the necessary knowledge and competence to support an organization in effectively planning, implementing, managing, monitoring, and maintaining a cloud security program Acquire the practical knowledge to advise an organization in managing a cloud security program by following best practices Course Agenda   Day 1: Introduction to ISO/IEC 27017 and ISO/IEC 27018 and the initiation of a cloud security program Day 2: Cloud computing security risk management and cloud-specific controls Day 3: Documented information management and cloud security awareness and training Day 4: Cloud security incident management, testing, monitoring, and continual improvement; the examination Additional Information   Certification fees are included in the exam price. An attendance record worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. In case candidates fail the exam, they can retake it within 12 months of the initial attempt for free. Accreditation Prerequisites   The main requirement for participating in this training course is having a fundamental understanding of ISO/IEC 27017 and ISO/IEC 27018 and a general knowledge of cloud computing concepts. Who Should Attend?   Cloud security and information security professionals seeking to manage a cloud security program Managers or consultants seeking to master cloud security best practices Individuals responsible for maintaining and managing a cloud security program Technical experts seeking to enhance their cloud security knowledge Cloud security expert advisors What's Included?   Delegates will be provided with; Course Slide deck Participant Guide Exam fees Our Guarantee   We are an Accredited Training Provider of IECB. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The Certified Lead Cloud Security Manager exam meets the requirements of the National Accreditation Service's Examination and Certification Program (ECP). It covers the following competency domains:   Domain 1: Fundamental principles and concepts of cloud computing Domain 2: Information security policy for cloud computing and documented information management Domain 3: Cloud computing security risk management Domain 4: Cloud-specific controls based on ISO/IEC 27017 and ISO/IEC 27018 and best practices Domain 5: Cloud security awareness, training, roles, and responsibilities Domain 6: Cloud security incident management Domain 7: Cloud security testing, monitoring, and continual improvement   All delegates attending an official training course will be offered the opportunity to sit the associated examination. To pass the examination, a passing score of 70% must be obtained by answering 12 essay type questions covering the scope of the course materials. Successful examination candidates will be issued with a Certificate confirming a passing grade along with the relevant CPD certificate.  Provided by   This course is Accredited by NACS and Administered by the IECB

Leading SAFe®: In-House Training During this course, attendees gain the knowledge necessary to lead a Lean-Agile enterprise by using the Scaled Agile Framework® (SAFe®) and its underlying principles derived from Lean, systems thinking, Agile development, product development flow, and DevOps. Participants in the class gain insights into mastering business agility to thrive in competitive markets. They discuss how to establish team and technical agility and organize and re-organize around the flow of value. Attendees also learn and practice the skills to support and execute PI Planning events and coordinate multiple Agile Release Trains (ARTs). Class participants will explore the importance of adopting a customer-centric mindset and Design-Thinking approach to Agile Product Delivery. Learners will also understand how to implement a Lean Portfolio Management function within their enterprise. What you will Learn After attending this class, attendees should be able to: Lead the transformation to business agility with SAFe® Become a Lean-Agile leader Understand customer needs Design Thinking Enable Agile Product delivery Implement Lean Portfolio Management Thrive in the digital age with business agility Become a Lean-Agile leader Establish Team and Technical Agility Build solutions with Agile Product Delivery Explore Lean Portfolio Management Lead the change Become a Certified SAFe® Agilist

SAFe® DevOps: In-House Training This course provides a comprehensive overview for understanding the DevOps skills needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. You will map the current value stream through the delivery pipeline from idea to cash and identify practices that will eliminate bottlenecks to flow. The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand. What you will Learn After attending the class, attendees should be able to: Explain how DevOps enables strategic business objectives Apply a CALMR approach to DevOps to avoid automating broken processes Understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and the ability to release to end users on demand Incorporate continuous testing and continuous security into the delivery pipeline Use value-stream mapping to measure flow and identify bottlenecks in the end-to-end delivery process Select DevOps skills and tools strategically for the fastest, most compelling results Prioritize DevOps solutions and investments for the greatest economic benefit Design and implement a multi-phased DevOps transformation plan tailored to their organization Work with all roles and levels in the organization to continually optimize the value stream Introducing DevOps Mapping your Continuous Delivery Pipeline Gaining alignment with Continuous Exploration Building quality with Continuous Integration Reducing time-to-market with Continuous Deployment Delivering Business Value with Release on Demand Taking action

SAFe® Advanced Scrum Master: In-House Training Prepare to step into a SAFe® leadership role and learn how to facilitate Agile team, program, and enterprise success by becoming a SAFe® 5 Advanced Scrum Master (SASM). This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise. What you will Learn To perform the role of a SAFe® Advanced Scrum Master, you should be able to: Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment Build a high-performing team and foster relentless improvement at scale Address Agile and Scrum anti-patterns Support the adoption of engineering practices, DevOps, and Agile architecture Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work Facilitate program planning, execution, and delivery of end-to-end systems value Support learning through participation in communities of practice and innovation cycles Exploring the Scrum Master role in the SAFe® enterprise Applying SAFe® Principles: A Scrum Master's perspective Exploring Agile and Scrum anti-patterns Facilitating program execution Improving flow with Kanban and XP Building high-performing teams Improving program performance with Inspect and Adapt

Agile Business Consortium Scrum Master® Course: In-House Training This two-day course covers the principles and theory of the Scrum framework and the role of the Scrum Master. IIL is an accredited training organization (ATO) and the course is delivered by accredited trainers. APMG's accreditation processes are respected globally and accredited by UKAS. A Scrum Master is responsible for promoting and supporting Scrum as defined in The Scrum Guide, and also is the leader who serves the Product Owner, the Development Team, and the Organization. Why APMG - Agile Business Consortium Scrum Master® Course and Certification? The course, syllabus, and learning objectives are based on The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game - created and maintained by Scrum's creators Ken Schwaber and Jeff Sutherland Increased business (non-IT) focus of course and exercises Developed in partnership with Agile Business Consortium - leaders in promoting and enabling business agility Course is highly interactive to encourage collaboration and reinforce learning objectives Candidates can sit the examination at the end of the training course No recertification requirements. APMG Scrum Master certification does not expire. Successful candidates are entitled to free 1-year membership with the Agile Business Consortium Successful candidates can claim a digital badge and share their success online What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Day One Scrum Overview Self-Organization Agile Principles Empirical Product Development Scrum Events The Development Team Scrum Roles Day Two The Product Backlog Sprint Planning and Done Sprint Progress Scrum Simulation Growing as a Scrum Master

Telecomms training course description A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development. What will you learn List and describe components of the PSTN. Explain how calls are made over the PSTN Compare analog and digital transmission methods. Describe the technologies within the transport plane. Recognise the benefits of extra features available in today's telephone networks. Telecomms training course details Who will benefit: Anyone new to the Telecommunications industry. Prerequisites: None. Duration 2 days Telecomms training course contents Telephone network architecture Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs. Making a call - some basics Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services. Analogue vs Digital Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods. PBXs PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables. Transmission methods Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave. Signalling Analogue signalling, loop start, earth calling, E&M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2. Transport planes PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM. Networks Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS. Other network access Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL. Other Services Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services. Mobile communications 3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE. VoIP overview What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.

Certified Scrum Professional®-ScrumMaster® (CSP®-SM): Virtual In-House Training Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®