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972 Pivotal courses

Elite EA PA Forum 🇬🇧

By Elite Forums UK

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Fabiana Goncalves Executive Assistant to Global VP PerfectDraft & PerfectDraft Commercial Director An accomplished C-Suite Executive & Personal Assistant, I bring over a decade of experience supporting top-level leadership—including CEOs, Founders, and Executive Teams—across multinational and national organizations. I specialize in executive support that goes far beyond calendar management, contributing as a strategic partner in decision-making, operations, and leadership effectiveness. Known for my discretion, diplomacy, and operational precision, I help executives stay focused on what matters most—by anticipating needs, managing complexity, and driving efficiency in both corporate and personal domains. I bring a strategic lens to every task, balancing immediate priorities with long-term objectives. With a proactive mindset, sharp judgment, and strong communication skills, I serve as a trusted advisor and problem-solver in fast-paced, high-stakes environments. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Elite EA PA Forum 🇬🇧
Delivered Online
£345 to £495

Account management

By Compete High

Unlock Your Potential with Account Management Mastery Course! Are you ready to soar in the dynamic world of business? 🚀 Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence.   Why Account Management Matters In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward.   What You'll Gain 🔑 Strategic Insights: Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success. 🔑 Effective Communication: Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer. 🔑 Relationship Building: Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time. 🔑 Revenue Generation: Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts. 🔑 Problem Solving: Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth.   Who is This For? The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program.   Career Path With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including: 🌟 Account Manager: Take on leadership roles within your organization and become a trusted advisor to your clients. 🌟 Business Development Executive: Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships. 🌟 Client Success Manager: Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support. 🌟 Entrepreneur: Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success.   FAQs Q: Is this course suitable for beginners? A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management. Q: Can I access the course materials at my own pace? A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management. Q: Are there any prerequisites for enrolling in the course? A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences. Q: Will I have access to instructors for guidance and support? A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed.   Don't Miss Out on This Opportunity! Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence! Course Curriculum Module 1_ Introduction to Account Management Introduction to Account Management 00:00 Module 2_ Customer Relationship Management Customer Relationship Management 00:00 Module 3_ Sales and Negotiation Techniques Sales and Negotiation Techniques 00:00 Module 4_ Account Planning and Strategy Account Planning and Strategy 00:00 Module 5_ Technology and Tools for Account Management Technology and Tools for Account Management 00:00 Module 6_ Marketing and Advertising Marketing and Advertising 00:00 Module 7_ Sales and Negotiations Sales and Negotiations 00:00 Module 8_ Customer Service and Support Customer Service and Support 00:00 Module 9_ Account Management Account Management 00:00 Module 10_ Performance Management and Evaluation Performance Management and Evaluation 00:00

Account management
Delivered Online On Demand10 hours
£4.99

Criminology, Domestic Violence and Criminal Intelligence Complete Bundle

4.5(3)

By Studyhub UK

Embark on a compelling educational voyage with our 'Criminology, Domestic Violence and Criminal Intelligence Complete Bundle' course. This multifaceted program is an amalgamation of psychology, criminology, and specialised insights into domestic violence and criminal intelligence. The journey commences with an exploration of various psychological perspectives, laying a foundational understanding that's pivotal for comprehending human behaviour and criminality. Progressing through the course, learners are immersed in social and cognitive psychology, shedding light on the mental processes that influence societal interactions and individual decision-making. The curriculum then ventures into the developmental aspects of psychology, delving into child development and the psychology of atypical behaviour. These initial modules provide a robust platform for the specialised study of criminology and the intricate dynamics of domestic violence, culminating in a comprehensive grasp of criminal intelligence. Learning Outcomes Attain a thorough understanding of different psychological perspectives and their impact on criminal behaviour. Analyse social interactions and cognitive processes using psychological theories. Explore the developmental factors in psychology, particularly relating to child development and atypical behaviour. Gain a deep understanding of the principles and practices in criminology. Develop specialised knowledge in the areas of domestic violence and criminal intelligence. Why choose this Criminology, Domestic Violence and Criminal Intelligence Complete Bundle? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Criminology, Domestic Violence and Criminal Intelligence Complete Bundle for? Aspiring criminologists and psychologists seeking a comprehensive understanding of criminal behaviour. Law enforcement and intelligence professionals looking to enhance their knowledge in criminal psychology and intelligence. Social workers and counsellors aiming to specialise in domestic violence intervention. Students in psychology, criminology, or related fields pursuing a multidisciplinary approach. Policy makers and legal professionals interested in the psychological aspects of law and crime. Career path Criminologist: £25,000 - £50,000 Forensic Psychologist: £30,000 - £60,000 Intelligence Analyst: £27,000 - £55,000 Domestic Violence Counsellor: £22,000 - £40,000 Social Policy Advisor: £30,000 - £60,000 Law Enforcement Officer: £20,000 - £45,000 Prerequisites This Criminology, Domestic Violence and Criminal Intelligence Complete Bundle does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Perspectives in Psychology Promo Video 00:01:00 What is Psychology 00:10:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:08:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00 Resource Materials Resource Materials : Psychology 00:00:00 Criminology Introduction to Criminology and Profiling 00:23:00 Classification of Crime 00:18:00 Violent Crimes 00:29:00 The Crime Scene 00:30:00 Dealing with Crime 00:41:00 Understanding Criminal Psychology 00:31:00 Forensic Science 00:35:00 Phases of Profiling 00:33:00 Criminal Profiling: Science, Logic and Metacognition 00:28:00 Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:22:00 Module 11: Victimology 00:25:00 Module 12: The Criminal Justice System in England and Wales 00:19:00 Domestic Violence and Criminal Intelligence Module 01: Introduction to Domestic Violence & Abuse 00:28:00 Module 02: The Components of Domestic Violence 00:25:00 Module 03: The Impact of Domestic Violence on Victims 00:32:00 Module 04: The Impact of Domestic Violence and Abuse on Children 00:50:00 Module 05: Assessing the Risks of Domestic Violence and Abuses on Children 00:15:00 Module 06: Supporting the Victim and Reporting Incidents 00:31:00 Module 07: Record Keeping 00:19:00 Module 08: Domestic Violence and Abuse Legislation in the UK 00:15:00

Criminology, Domestic Violence and Criminal Intelligence Complete Bundle
Delivered Online On Demand13 hours 5 minutes
£10.99

Child Psychology & Development Advanced Diploma

By The Teachers Training

Dive deep into child psychology and development with our Advanced Diploma program. Gain comprehensive insights into the intricacies of childhood development, behavior, and mental health. Enroll now to become a skilled practitioner and make a positive impact on the lives of children.

Child Psychology & Development Advanced Diploma
Delivered Online On Demand7 hours
£15

Certificate in Acupressure for Pain Management

4.8(9)

By Skill Up

Learn to alleviate pain through acupressure in our Certificate in Acupressure for Pain Management course. Master techniques to address various pain-related conditions.

Certificate in Acupressure for Pain Management
Delivered Online On Demand1 hour 6 minutes
£18.99

ISO 9001: Quality Management System

By IOMH - Institute of Mental Health

Overview of ISO 9001: Quality Management System In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory. Get a quick look at the course content: This ISO 9001: Quality Management System Course will help you to learn: Understand ISO 9001's structure and key definitions. Identify roles and responsibilities in quality management. Recognise quality management principles and their applications. Analyse major alterations and updates to the ISO 9001. Evaluate organisational performance through set objectives. Use tools for efficient quality management system application. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ISO 9001: Quality Management System course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you're a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Quality Assurance Manager - £35K to £50K/year. ISO 9001 Auditor - £30K to £45K/year. Quality Systems Coordinator - £28K to £42K/year. Quality Improvement Specialist - £32K to £48K/year. Compliance Officer (Quality) - £27K to £40K/year. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. Will I receive certificate after completing the course? Yes, you will receive a free Digital Certificate after completing the course. If you want, you can order the Digital Transcript, Hardcopy Certificate & Transcript as well, for which you need to pay an additional fee. The fees of Digital Transcript, Hard Copy Certificate & Transcript are given in the certificate ordering page: Ordering page link: https://www.iomh.co.uk/certificate/ Q. Can I gift a course, and if so, how can I do that? Yes, you can gift a course to anyone you wish. After you find the course that you want to gift, please click on the GIFT THIS COURSE option and enter your email and the student's email address. After that, enter the learner's full name. Once you are done with these, click on the Send as Gift option, and you will be directed to the Cart page. You can now make the payment from the Checkout option. The learner will receive the course access details within 24 hours if the payment is successful. Q. Can I do the courses using mobile phone? Our courses are conducted online and you can access them using any internet connected smart device. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. I wanted to ask what is the age limit to do the courses. The age limit to enrol on our courses is 16 years. However, learners below 16 years can enrol in the course with parental consent. Q. What happens if I fail the exam, can I retake? If you fail in the exam then you can retake the exam for a maximum of 3 times. Q. What is the duration of the course please? The course can be accessed for 1 year. The specific course duration varies from course to course. You can find the course duration on the course page. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. Can I revisit my course even after completing it? Yes, you can revisit your course even after completing the course as long as you have access to the course. Q. Where can I use the certificate I will receive after completing my course? You can use the certificate in applying for a job in the relevant sector. Q. I have received the course login details but the video does not play. It says the course access details will be sent. Yes, it should have been sent. Please check your Spam/Junk folders. For further inquiries please contact our Customer Support team. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Q. I haven't received my course yet? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. Can I make the payment over the phone? Yes, you can make the payment over the phone. Our Customer Support team is always available to assist you.  Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - ISO 9001: Quality Management System 00:00:00

ISO 9001: Quality Management System
Delivered Online On Demand8 hours 35 minutes
£11.99

Fitness and Nutrition Complete Bundle

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | 2 Courses Package | Summer Special - Downloadable FREE 'Mini Course' | Lifetime Access

Fitness and Nutrition Complete Bundle
Delivered Online On Demand1 hour
£21

Electrical Engineering for Electrical Substations

4.5(3)

By Studyhub UK

Embarking on a journey through the realm of electrical substations, the 'Electrical Engineering for Electrical Substations' course illuminates the path for aspiring electrical engineers. Imagine plunging into the intricacies of electrical substations, a pivotal component in our electrified world. This course offers a unique blend of theoretical knowledge and practical insights, vital for anyone keen on mastering the core elements of electrics and electronics. From the fundamentals in Unit 1, diving into the design of earthing systems in Unit 2, to the nuanced introduction to substation design in Unit 3, students are equipped with a comprehensive understanding of this specialised field. Moreover, the course is an opportunity to enhance one's prospects in various electrical engineering jobs, paving the way for a lucrative career. The course builds a strong foundation in electrical engineering principles and opens doors to diverse opportunities such as electrical engineering apprenticeships. It serves as a stepping stone for those seeking to delve deeper into the field, potentially leading to roles in designing and managing the heart of electrical systems - the substations. This is more than just an educational journey; it's a route to a rewarding career marked by competitive electrical engineering salaries and fulfilling job roles. For those fascinated by the latest technological advancements, the course touches upon the electrifying world of electric car engines, integrating modern innovation with traditional electrical engineering concepts. This unique blend of old and new prepares learners for a future where electrical engineering expertise is valued and essential. Imagine being at the forefront of this exciting field, where every day brings new challenges and opportunities. Learning Outcomes Gain a comprehensive understanding of the basics of electrical substations. Acquire knowledge in designing effective earthing systems. Learn the principles of substation design and management. Develop an appreciation of the integration between traditional electrical engineering and modern innovations like electric car engines. Prepare for a diverse range of electrical engineering roles in various sectors. Why buy this Electrical Engineering for Electrical Substations? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Electrical Engineering for Electrical Substations there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Electrical Engineering for Electrical Substations course for? Individuals aspiring to become electrical engineers. Professionals seeking to expand their knowledge in substation design and management. Students interested in pursuing a career in electrical engineering. Technicians aiming for an electrical engineering apprenticeship. Anyone interested in the technological aspects of electric car engines. Prerequisites This Electrical Engineering for Electrical Substations does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Electrical Engineering for Electrical Substations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Electrical Engineer: Average Salary £28,000 - £40,000 annually Substation Design Engineer: Average Salary £32,000 - £48,000 annually Electrical Project Manager: Average Salary £35,000 - £55,000 annually Senior Electrical Engineer: Average Salary £40,000 - £60,000 annually Electrical Engineering Technician: Average Salary £25,000 - £35,000 annually Renewable Energy Engineer: Average Salary £30,000 - £45,000 annually Course Curriculum Electrical Engineering for Electrical Substations Unit 1: Basics of Electrical Substations Module 1: Introduction To Electrical Substation 00:06:00 Module 2: Construction of Electrical Substation and Transformers 00:09:00 Module 3: Instrument Transformers and Principle of Operation of Trip Circuit 00:13:00 Module 4: Types Of Circuit Breakers And Fuses 00:23:00 Module 5: Types of Relays According to Function, Construction and Time Characteristics 00:06:00 Module 6: Definition of Busbar and Its Schemes 00:17:00 Module 7: Construction of Underground Cables 00:10:00 Module 8: Construction of Overhead Transmission Lines 00:15:00 Module 9: Comparison between Underground Cables and Overhead Transmission Lines@ 00:05:00 Module 10: Types of Switches In Power System and Substations 00:08:00 Module 11: Importance of Capacitor Banks in Power System 00:08:00 Module 12: Other Important Components in Electrical Substation 00:07:00 Module 13: Classification of Substations 00:05:00 Module 14: Relation between Voltage and Substations 00:02:00 Module 15: Air Insulated Substation and Gas Insulated Substation 00:09:00 Module 16: Importance of Ring Main Unit in Power System 00:07:00 Module 17:Extra Images 00:01:00 Unit 2: Design of Earthing System Module 1: Effect of Current on Human Body 00:09:00 Module 2: Types of Electric Hazards 00:08:00 Module 3: Classification of Earthing Systems 00:24:00 Module 4: Components of Earthing System 00:09:00 Module 5: Design and Resistance of Earthing Electrode 00:12:00 Module 6: Design and Resistance of Earthing Conductor 00:13:00 Module 7: Earth Resistance by Megger and Three Point Method 00:03:00 Module 8: Design Earthing or Ground Grid Using ETAP 00:21:00 Unit 3: Introduction to Design of Substation Module 1: What Ip or Ingress Protection 00:05:00 Module 2: Selection of Busbars in Electrical Substation 00:11:00 Module 3: Design of Substations 00:19:00 Module 4: Single Line Diagram of 66 to 11kv Substation 00:20:00 Assignment Assignment -Electrical Engineering for Electrical Substations 00:00:00

Electrical Engineering for Electrical Substations
Delivered Online On Demand5 hours 5 minutes
£10.99

Diploma in Forensic Science & Analysis at QLS Level 5

4.5(3)

By Studyhub UK

Embarking upon the Diploma in Forensic Science & Analysis at QLS Level 5 offers a fascinating journey into criminal investigation and psychological analysis. Envision yourself at the forefront of crime-solving, where every clue is a piece of a complex puzzle. This course is not just an academic pursuit; it's a pathway to becoming a pivotal part of the justice system. With a focus on forensic psychology, learners are equipped with the knowledge to understand the minds behind criminal acts, enhancing their capability to contribute significantly in real-world scenarios. The curriculum delves deep into the intricacies of forensic psychology, from the introduction to advanced concepts like theories of offending and the role of forensic psychology in police investigations and courtrooms. This comprehensive study not only sharpens your analytical skills but also prepares you for various forensic science jobs. A degree in forensic science can be the key to unlocking a rewarding career, marked by competitive forensic science salaries and the opportunity to work in esteemed organisations like the Centre of Forensic Sciences or the Metropolitan Police Forensic Science Laboratory. This course is a gateway to various opportunities, from forensic science and anthropology to roles requiring forensic science apprenticeships. The knowledge gained here sets the foundation for a lucrative career, where the forensic science pay rate reflects the high value of these skills in solving crimes and upholding justice. So, seize this chance to transform your curiosity into a professional asset and elevate your career trajectory in this dynamic and ever-evolving field. Learning Outcomes: Acquire a thorough understanding of forensic psychology and its application in criminal investigations. Develop the ability to analyse personal attributes of offenders and understand the psychological theories behind offending. Gain insights into the role of forensic psychology within police investigations and courtroom settings. Master research methods specific to forensic psychology, enhancing investigative and analytical skills. Understand the ethical considerations and practical challenges in the practice of forensic psychology. Why buy this Diploma in Forensic Science & Analysis at QLS Level 5? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Forensic Science & Analysis at QLS Level 5 for? Individuals aspiring to careers in forensic science, seeking foundational knowledge in forensic psychology. Law enforcement personnel aiming to enhance their investigative skills with psychological insights. Legal professionals interested in understanding the psychological aspects of criminal behaviour and courtroom dynamics. Psychology graduates or students looking to specialise in forensic psychology. Career changers or enthusiasts intrigued by the intersection of psychology and criminal justice. Prerequisites This Diploma in Forensic Science & Analysis at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Forensic Science & Analysis at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Forensic Psychologist: £35,000 - £50,000 Per Annum Crime Scene Investigator: £20,000 - £40,000 Per Annum Forensic Anthropologist: £30,000 - £45,000 Per Annum Police Detective: £30,000 - £50,000 Per Annum Forensic Science Technician: £25,000 - £40,000 Per Annum Legal Consultant: £40,000 - £70,000 Per Annum Certification After studying the course materials of the Diploma in Forensic Science & Analysis at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction Interventions to reduce risk of re-offending 00:07:00 History of development of Forensic Psychology 00:06:00 Research Methods in Forensic Psychology Research Design and Methodology 00:12:00 Critical evaluation of psychological research 00:09:00 Theories of Offending Introduction to theories of offending 00:06:00 Theories of sexual offending 00:08:00 Theories of violent offending 00:08:00 Theories of fire-setting behaviour 00:08:00 Personal Attributes of Offenders Personal characteristics of offenders 00:06:00 Personality disordered offenders 00:06:00 Psychopathic offenders 00:07:00 Mental Illness and offending 00:07:00 Forensic Psychology in Police Investigations An Introduction to Offender Profiling 00:05:00 Approaches to Offender Profiling 00:05:00 The Effectiveness of Offender Profiling 00:06:00 Forensic Psychology in the Courtroom Eye-witness testimony 00:09:00 Expert witness testimony 00:04:00 Attitudes towards victims 00:06:00 Forensic Psychology in Practice 'What works' literature in reducing re-offending 00:06:00 Incident management (Crisis Negotiation) 00:08:00 Introduction: About the Course and the Tutor 00:03:00 Mock Exam Mock Exam - Forensic Science Course 00:20:00 Final Exam Final Exam - Forensic Science Course 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Diploma in Forensic Science & Analysis at QLS Level 5
Delivered Online On Demand3 hours 2 minutes
£10.99

Level 5 Diploma in Health and Social Care Management

4.6(5)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Level 5 Diploma in Health and Social Care Management
Delivered Online On Demand6 days
£209