4194 Pha courses delivered Online

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you dream of sharing your expertise and making a real impact on others' careers? A recent report by the UK's Chartered Institute of Personnel and Development (CIPD) found that 74% of organisations cite a lack of management and leadership skills as a key barrier to business growth. If you're ready to bridge this gap and become a sought-after trainer and coach, this comprehensive bundle is for you! Our Train the Trainer & Performance Coaching program equips you with the essential skills to design, deliver, and evaluate impactful training programs. You'll master the art of performance coaching, fostering growth and development in your trainees. Develop your communication expertise to engage learners and refine your leadership skills to guide and inspire. This Train the Trainer: Advanced Diploma (Online) Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Train The Trainer at QLS Level 4 Course 02: Performance Coaching and Mentoring Course 03: Business Training: Communication Skills Course 04: Leadership Skills Course Take the next step in your professional development with our Train the Trainer & Performance Coaching bundle. Enril Now! Learning Outcomes of Train the Trainer & Performance Coaching Develop comprehensive training programs that engage and educate learners effectively. Master coaching techniques to enhance performance and achieve measurable results. Improve communication skills for more effective business interactions. Build leadership capabilities to lead teams with confidence and vision. Implement mentoring strategies to support and develop team members. Gain practical knowledge to apply training and coaching theories in real-world scenarios. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Train the Trainer & Performance Coaching Get a free student ID card with Train the Trainer & Performance Coaching Training program (£10 postal charge will be applicable for international delivery) The Train the Trainer & Performance Coaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Train the Trainer & Performance Coaching course materials The Train the Trainer & Performance Coaching comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Train The Trainer at QLS Level 4 Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Course 02: Performance Coaching and Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 03: Business Training: Communication Skills Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss Course 04: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Trainees aspiring to be advanced trainers Professionals are keen on coaching and mentoring. Individuals are honing communication skills for business training. Emerging leaders boost their leadership skills. Those mastering business etiquette Anyone seeking comprehensive career growth training Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Trainer or Instructor: £25,000-£50,000 Performance Coach: £30,000 - £70,000 Communication Skills Trainer: £25,000 - £55,000 Leadership Development Specialist: £30,000-£70,000 Business Etiquette Consultant: £25,000-£50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Description: The Logistic and Supply Chain Management is a crucial part of any successful business. Optimising the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. This Diploma in Logistics and Supply Chain Management Level 3 introduces the skills that every supply chain professional needs, to develop networks that are lean, agile and responsive. This course has been designed for anybody, who is involved in this chain business and want to improve flow of goods and organization's ability to adapt changing. If you are looking forward to brush up your business skills, join this course now. Learning Outcomes: Allot a definition for supply chain management including logistics Narrate the vertical as well as virtual integration frameworks Realise the phases in the fundamental supply chain flow Arrange The participants for the supply chain Locate supply chain drivers as well as routes for optimising them Merge supply chain plans with your business strategy Fix the measurements for tracking with knowing how to integrate the associated data Learn about Troubleshoot fundamental supply chain problems Decipher the routes so as to make a progress for your supply chain, for example, exploiting the third-party logistics providers, insourcing processes, improvising maintainable and eco-friendly moves, leveraging process improvement plans, as well as forming newer methodologies Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Logistics and Supply Chain Management Level 3 is certified by CPD Qualifications Standards and IAO. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Logistics and Supply Chain Management Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Updated Version-Diploma in Logistics and Supply Chain Management Level 3 Logistics Management Module 1 - Introduction to Logistic Management 00:28:00 Module 02: Planning Framework for Logistics 00:33:00 Module 03: Supply Chain Management 00:22:00 Module 04: Logistics Management and Organisation 00:28:00 Module 05: Sourcing, Purchasing, and Procurement 00:29:00 Module 06: Channels of Distribution 00:32:00 Module 07: Supplier Relationship Management 00:24:00 Module 08: Inventory Planning and Management 00:39:00 Module 09: Principles of Warehousing 00:27:00 Module 10 - Transportation in Logistics 00:40:00 Module 11: Negotiation Techniques 00:19:00 Module 12: Customer Service and Logistics 00:34:00 Supply Chain Management Module 1 - An Overview of Supply Chain Management 00:17:00 Module 2 - Role of logistics of Supply Chain 00:19:00 Module 3 - Customer Response Principles and Systems 00:15:00 Module 4 - Supply Chain System and Principles 00:15:00 Module 5 - Global Supply Chain Operations 00:17:00 Module 6 - Inventory Strategies for Supply Chain 00:15:00 Module 7 - Warehouse Management and Operations 00:13:00 Module 8 - Supply Chain Design and Monitoring 00:15:00 Module 9 - Supply Chain Network and Evaluating 00:18:00 Module 10 - Supply Chain Planning and New Business Concepts 00:17:00 Module 11 - Aligning Supply Chain Process with Your Business 00:18:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Diploma in Logistics and Supply Chain Management Level 3 Course Overview 00:05:00 Getting Started 00:15:00 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Mock Exam Mock Exam - Diploma in Logistics and Supply Chain Management Level 3 00:20:00 Final Exam Final Exam - Diploma in Logistics and Supply Chain Management Level 3 00:20:00

Description: The Certified Project Management Course will help you to enhance your capacity to characterise and manage projects while maximising productivity. Regardless of whether you need to improve your conveyance ability or achieve formal capabilities, this program intends to address your issues as fast and conveniently as possible. By the end of this course, students will learn how to effectively manage the different phases of a project such as management of people and teams to achieve success through effective leadership. Who is this course for? This course would be ideal for people who want to learn all about managing projects. This course would be perfect for staff with experience in project management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Certified Project Management course will be very beneficial and helpful, especially to the following professionals: Project Analyst. Project Assistant. Project Consultant. Project Coordinator. Project Administrator. Project Manager. Project Leader. Business Developer. Certified Project Management Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Certified Project Management Course - Old Version Project Management Basics Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming a Successful Project Manager Introduction 01:00:00 Creating a Project Management Methodology 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage By 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Mock Exam Mock Exam- Certified Project Management Course 00:30:00 Final Exam Final Exam- Certified Project Management Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🎓 Unlock Your Potential with Safe Handling of Medicines Level 2 Course! 🎓 Are you ready to take your career in healthcare to the next level? Look no further! Our comprehensive Safe Handling of Medicines Level 2 course is designed to equip you with the essential knowledge and skills needed to ensure the safe and effective handling of medications in various healthcare settings. Whether you're just starting out in your healthcare career or looking to enhance your existing skills, this course is your gateway to success!   🔍 Why Choose Safe Handling of Medicines Level 2 Course? Safety First: In the healthcare sector, the safe handling of medicines is of paramount importance. Our course provides you with a thorough understanding of best practices and guidelines to minimize risks associated with medication handling, ensuring the safety of both patients and healthcare professionals. Legal Compliance: Stay up-to-date with the latest regulations and legislation governing the handling of medicines. Our course covers key legal requirements, empowering you to work confidently within the boundaries of the law. Enhanced Skills: Gain practical skills and techniques necessary for the safe administration, storage, and disposal of medications. From proper dosage calculations to understanding medication labels, you'll develop a comprehensive skill set that's highly valued in the healthcare industry. Professional Development: Stand out from the crowd and boost your professional credentials with a recognized qualification in safe handling of medicines. Our Level 2 certification demonstrates your commitment to excellence and dedication to delivering high-quality patient care. Career Advancement: Whether you're aiming for a promotion or seeking new job opportunities, completing our Safe Handling of Medicines Level 2 course can open doors to a wide range of career prospects within healthcare institutions, pharmacies, nursing homes, and more.   👩‍️ Who is this for? 👨‍️ Aspiring Healthcare Professionals: Nurses, care assistants, pharmacists, and pharmacy technicians looking to expand their knowledge and skills in medication management. Current Healthcare Workers: Individuals already working in healthcare settings who want to refresh their understanding of safe medication practices and stay compliant with industry standards. Healthcare Students: Students pursuing degrees or certifications in healthcare-related fields who want to gain a competitive edge in the job market.   🚀 Career Path 🛤️ Completing the Safe Handling of Medicines Level 2 course can pave the way for exciting career opportunities, including: Medication Technician: Assist pharmacists with medication dispensing and administration in hospitals, clinics, or long-term care facilities. Nurse: Work in various healthcare settings, administering medications and providing patient education on safe medication use. Pharmacy Assistant: Support pharmacists in dispensing prescriptions, managing inventory, and providing customer service in retail or hospital pharmacies. Healthcare Assistant: Help patients with medication management, ensuring they take their medications safely and as prescribed. Care Coordinator: Coordinate medication schedules and assist with medication management for patients receiving home care services. Don't miss out on this opportunity to take your career to new heights! Enroll in our Safe Handling of Medicines Level 2 course today and unlock a world of possibilities in the healthcare industry. Start your journey towards success now! 🌟 FAQs 1. What is the duration of the Safe Handling of Medicines Level 2 course? The duration of the course can vary depending on the learning format and the institution offering it. Typically, it ranges from a few weeks to several months. Some courses may offer flexible scheduling options to accommodate students' diverse needs. 2. Is there an exam at the end of the course? Yes, most Safe Handling of Medicines Level 2 courses include an assessment component to evaluate students' understanding of the material covered. This assessment may take the form of written exams, practical demonstrations, or a combination of both. 3. Can I take the course online? Many institutions offer Safe Handling of Medicines Level 2 courses in an online format, allowing students to study at their own pace and from the comfort of their own home. Online courses often include interactive modules, multimedia resources, and virtual simulations to enhance the learning experience. 4. Will I receive a certificate upon completion of the course? Yes, successful completion of the Safe Handling of Medicines Level 2 course typically results in the awarding of a certificate or qualification recognized by relevant industry bodies and employers. This certificate serves as formal documentation of your proficiency in safe medication handling practices. 5. Are there any prerequisites for enrolling in the course? While specific prerequisites may vary depending on the institution, most Safe Handling of Medicines Level 2 courses are open to individuals with a basic understanding of healthcare concepts and terminology. Some courses may require students to have completed a Level 1 course or have relevant work experience in the healthcare field. 6. How will this course benefit my career? Completing the Safe Handling of Medicines Level 2 course can enhance your career prospects in the healthcare industry by providing you with the knowledge and skills needed to ensure the safe and effective handling of medications. This qualification can open doors to a wide range of job opportunities in hospitals, clinics, pharmacies, and other healthcare settings. 7. Is financial aid available for this course? Many institutions offer financial aid options, such as scholarships, grants, or tuition assistance programs, to help students cover the cost of their education. Additionally, some employers may offer reimbursement or sponsorship opportunities for employees seeking to further their education in relevant fields such as healthcare. It's recommended to inquire with the institution or employer about available financial aid options. Course Curriculum Module 1_ The Importance of Safe Handling of Medicines The Importance of Safe Handling of Medicines 00:00 Module 2_ Proper Handling and Storage of Medications Proper Handling and Storage of Medications 00:00 Module 3_ Medication Reconciliation and Administratioin Records Medication Reconciliation and Administratioin Records 00:00 Module 4_ Patient Education and Adverse Drug Reaction Patient Education and Adverse Drug Reaction 00:00 Module 5_ Medicine Disposal Medicine Disposal 00:00

SCRUM is an Agile framework for managing work or for finishing complex projects with an emphasis on software development. The knowledge of SCRUM will be a great plus point for your career as it is one of the practical approaches for managing any project efficiently. With the understanding of the Scrum Complete Video Training course, you will able to master the complete framework of SCRUM. SCRUM framework is very lightweight, simple to understand but difficult to master. For better understanding, the bundled course is divided into two parts - one is SCRUM immersion, and another one is SCRUM Developer video training. SCRUM immersion will provide the basic knowledge of the framework and its three roles, four artefacts, five meeting procedures, and the proper ways of implementing SCRUM. ON the other hand, SCRUM Developer deals with the preparation, planning and estimation of a project. It will help you to initiate a project and create a vision. In short, the Scrum Complete Video Training course is a complete guide for SCRUM approach and helps you to start, plan, initiate and evaluate a project. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Scrum Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01: SCRUM Immersion Overview Overview FREE 00:01:00 A History Lesson 00:37:00 Methodologies 00:22:00 Beginning of Agile 00:20:00 Scrum Basics Scrum Basics 00:27:00 Scrum = 3 Roles + 4 Artifacts + 5 Meetings 00:25:00 Sprint Planning 00:17:00 Key Scrum Artifacts Key Scrum Artifacts 00:09:00 WBS 00:18:00 Making Scrum Practical 00:28:00 User Stories User Stories 00:07:00 Use Cases vs. User Stories 00:13:00 Implementing Scrum Implementing Scrum 00:24:00 Scrum and Burn Charts 00:11:00 Should You Use Scrum 00:10:00 Module 02: Scrum Developer Introduction Introduction FREE 00:12:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Course Summary 00:02:00 Initiating a Project Initiating a Project 00:03:00 Creating the Project Vision 00:09:00 Identifying the Scrum Master 00:03:00 Forming the Scrum Team 00:06:00 Developing Epics 00:06:00 Creating the Prioritized Product Backlog 00:12:00 Release Planning 00:06:00 Course Summary 00:02:00 Planning & Estimating a Project Planning & Estimating a Project 00:03:00 Creating User Stories 00:05:00 Approve, Estimate & Commit User Stories 00:07:00 Create Tasks 00:06:00 Estimating Tasks 00:04:00 Creating the Sprint Backlog 00:07:00 Course Summary 00:02:00 Implementing a Project Implementing a Project 00:01:00 Creating Deliverables 00:06:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog 00:04:00 Course Summary 00:02:00 Sprint Review and Retrospect Sprint Review and Retrospect 00:02:00 Convene a Scrum of Scrums 00:05:00 Demonstrating & Validating Sprint 00:06:00 Retrospect Sprint 00:09:00 Course Summary 00:02:00 Release Release 00:02:00 Ship Deliverables 00:07:00 Retrospect Project 00:03:00 Course Summary 00:04:00 Module 03: Scrum Master Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:14:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Scrum Aspects Scrum Aspects 00:02:00 Roles and Organization in Scrum 00:15:00 Business Justification 00:18:00 Quality 00:06:00 Change 00:08:00 Risk 00:13:00 Scrum Aspects Summary 00:02:00 Meetings in Scrum Meetings in Scrum Summary 00:03:00 Project Vision Meeting 00:09:00 User Group Meetings 00:10:00 Sprint Planning Meeting 00:23:00 Conducting the Daily Standup (or Daily Scrum) 00:06:00 Grooming the Prioritized Product Backlog Meeting 00:03:00 Sprint Review Meeting 00:05:00 Retrospect Sprint Meeting 00:13:00 Release Planning Meeting 00:08:00 Meetings in Scrum Summary 00:03:00 Facilitating Projects in Scrum Summary 00:04:00 Facilitating Projects in Scrum Scrum Artifacts 00:16:00 Creating Deliverables 00:07:00 Convening a Scrum of Scrums 00:09:00 Facilitating Projects in Scrum Summary 00:04:00 Module 04: Scrum Product Owner Introduction Introduction FREE 00:11:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:21:00 Scrum Concepts & Principles 00:15:00 Scrum Phases & Processes 00:05:00 Introduction to Scrum Summary 00:02:00 Roles and Responsibilities Roles and Responsibilities 00:01:00 The Product Owner 00:06:00 The Scrum Master 00:04:00 The Scrum Team 00:09:00 Roles & Responsibility Summary 00:02:00 Manage Quality, Change, and Risk Planning 00:02:00 The Project Vision 00:11:00 User Group Meetings 00:11:00 Estimates 00:08:00 Prioritized Product Backlog 00:11:00 Release Plan 00:12:00 Planning Summary 00:02:00 Planning Manage Quality, Change, and Risk 00:01:00 Quality 00:07:00 Change 00:07:00 Risk 00:13:00 Manage Quality, Change & Risk Summary 00:02:00 Sprints Sprints 00:01:00 Sprint Planning Meeting 00:21:00 During the Sprint 00:07:00 Groom the Prioritized Product Backlog 00:04:00 Sprint Review Meeting 00:04:00 Ship Deliverables 00:02:00 Sprints 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🚀 Unlock Your Potential with Medication Training Course! 🚀 Are you ready to embark on a journey that will elevate your career in the healthcare industry? Introducing the Medication Training Course - your gateway to mastering the essential skills and knowledge required to administer medications effectively and safely.   Why Choose Medication Training Course? In today's fast-paced healthcare environment, the ability to handle medications with precision and care is non-negotiable. Whether you're a seasoned healthcare professional looking to enhance your expertise or a newcomer eager to enter the field, this course equips you with the fundamental know-how to navigate the complexities of medication management. By enrolling in the Medication Training Course, you'll: 🔍 Gain a comprehensive understanding of different types of medications, their uses, and potential side effects. 🛡️ Learn best practices for medication administration, including dosage calculation and proper techniques. 🔬 Explore pharmacology principles, drug interactions, and medication safety protocols to mitigate risks. 👩‍️ Enhance your communication skills to effectively collaborate with patients, caregivers, and fellow healthcare providers. 💡 Stay updated with the latest advancements and guidelines in medication management to deliver optimal patient care.   Who is this for? The Medication Training Course is designed for a wide range of healthcare professionals seeking to sharpen their medication management skills. Whether you're a nurse, pharmacist, medical assistant, or caregiver, this course provides invaluable insights and practical techniques to excel in your role. Even if you're considering a career switch to the healthcare industry, this course offers a solid foundation to kickstart your journey.   Career Path Upon completion of the Medication Training Course, a world of opportunities awaits you in the healthcare sector. You'll be equipped with the expertise and confidence to pursue various career paths, including: 👨‍️ Registered Nurse: Administer medications safely and accurately while providing compassionate patient care. 💊 Pharmacy Technician: Assist pharmacists in dispensing medications and educating patients on their proper use. 👩‍🔬 Clinical Research Associate: Contribute to drug development and clinical trials by ensuring compliance with medication protocols. 🏥 Healthcare Administrator: Implement medication management policies and procedures to optimize patient outcomes and safety. 👨‍👩‍👦‍👦 Caregiver: Support individuals with chronic illnesses or disabilities in managing their medication regimens at home. Don't miss out on the opportunity to elevate your career and make a meaningful difference in the lives of others. Enroll in the Medication Training Course today and take the first step towards becoming a trusted medication expert in the healthcare industry! 🌟 Unlock your potential with Medication Training Course! 🌟   Frequently Asked Questions (FAQ) Q: What is Medication Training Course? A: The Medication Training Course is a comprehensive educational program designed to equip healthcare professionals and aspiring individuals with the necessary knowledge and skills to effectively handle medications. This course covers various aspects of medication management, including medication administration techniques, pharmacology principles, and medication safety protocols. Q: Who can benefit from taking the Medication Training Course? A: The course is suitable for a wide range of healthcare professionals, including nurses, pharmacists, medical assistants, and caregivers. It's also ideal for individuals considering a career in healthcare or those seeking to enhance their medication management skills for personal or professional reasons. Q: What topics are covered in the course? A: While the specifics may vary depending on the program, typical topics covered in the Medication Training Course include types of medications, dosage calculation, drug interactions, medication administration techniques, pharmacokinetics, medication safety protocols, and communication skills related to medication management. Q: How long does it take to complete the course? A: The duration of the Medication Training Course varies depending on the program format and the individual's pace of learning. Some courses may be completed in a few weeks, while others may span several months. Online courses often offer flexibility, allowing participants to study at their own convenience. Q: Is the course accredited or certified? A: Many Medication Training Courses are accredited or certified by reputable organizations or regulatory bodies in the healthcare industry. Accreditation ensures that the course meets specific standards of quality and content. Participants may receive a certificate upon successful completion of the course, which can enhance their credentials and demonstrate their competency in medication management. Q: Can I take the course online? A: Yes, many Medication Training Courses offer online learning options, allowing participants to access course materials, lectures, and assessments remotely. Online courses provide flexibility and convenience, enabling individuals to study at their own pace and from any location with internet access. Q: How will the course benefit my career? A: By completing the Medication Training Course, you'll gain valuable knowledge and skills that are essential for success in various healthcare roles. Whether you're seeking to advance your current career or pursue new opportunities, the expertise gained from this course can enhance your professional capabilities and open doors to fulfilling and rewarding career paths in the healthcare industry. Course Curriculum Module 1_ Introduction to Medication Administration. Introduction to Medication Administration. 00:00 Module 2_ Medication Administration Routes. Medication Administration Routes. 00:00 Module 3_ Medication Administration Equipment and Techniques. Medication Administration Equipment and Techniques. 00:00 Module 4_ Medication Administration Documentation and Record Keeping. Medication Administration Documentation and Record Keeping. 00:00 Module 5_ Medication Side Effects and Adverse Reactions. Medication Side Effects and Adverse Reactions. 00:00

Child Attachment Level 3 Learn the secrets of child attachment and nurture lifelong bonds with our Child Attachment Level 3 course! This course is tailor-made for parents seeking to deepen their understanding of child attachment and create secure, nurturing bonds. It's also ideal for aspiring child psychologists eager to gain expertise in this vital field. At the beginning of the Child Attachment Level 3 course, you will gain in-depth knowledge of attachment and explore the fundamental needs for safety, security, and protection that shape a child's world. Here, you will discover the activation and termination of attachment behaviour and its significance-the four phases of attachment development, from infancy to adulthood. Besides, in this course, you will gain insights into child psychology and how environmental factors impact a child's growth.  A good grasp of attachment theories will give you a better understanding of child attachment issues. Therefore, this course will educate you about Bowlby's groundbreaking insights and Ainsworth's 'Strange Situation' study. As you move deeper into the course, you will understand the role of attachment in shaping a child's personality and emotional development. Moreover, in this Child Attachment Level 3 course, you will learn how to assess attachment and recognize attachment disorders like Reactive Attachment Disorder (RAD) and Disinhibited Attachment Disorder (DAD). You will also learn to apply attachment-focused parenting techniques to build strong, lasting connections with your child. Finally, the Child Attachment Level 3 course finishes by introducing you to versatile intervention and support strategies like parent-infant & young-child interventions, enhancing parental sensitivity and responsiveness at the behavioural level,  Join us and become a source of love, support, and guidance for the young minds that shape our future. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Child Attachment Introduction to Child Attachment 00:21:00 Module 02: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 03: Fundamentals of Attachment Theory Fundamentals of Attachment Theory 00:21:00 Module 04: Assessments of Attachment Assessments of Attachment 00:16:00 Module 05: Attachment Disorder Attachment Disorder 00:17:00 Module 06: Attachment-Focused Parenting Attachment-Focused Parenting 00:22:00 Module 07: Emotions and Mind-Mindedness Emotions and Mind-Mindedness 00:13:00 Module 08: Interventions, Treatment and Support Interventions, Treatment and Support 00:15:00

Parenting Skills Training for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Parenting Skills Training for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 4 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Parenting Skills Advanced Training Advanced Parenting Skills PROMO (Final) 00:02:00 Goals & First Concepts 00:12:00 The Power Of Relationships 00:17:00 The Myth Of 'Nothing To It Parenting' 00:31:00 The 2 Phases Of Parenting 00:26:00 The Power Of Mentoring Your Child 00:17:00 Teaching Values They Will Keep! 00:13:00 Parenting Basics And Beyond! 00:05:00 Powerful Communication Skills 00:33:00 The Power Of Re-Framing & Building Agreements 00:13:00 Why Do Kids Do The Things They Do? 00:15:00 'The Parent's Pledge' 00:16:00 Disciplining The RIGHT Way! 00:13:00 The Power of 'Life Lessons' 00:10:00 The kid's Pledge 00:02:00 The Parents Pledge 00:02:00

Description The Modern Web Design Diploma course teaches you to develop and design a responsive website that will work on every device covering mobile, tablet to extra large desktop monitor. The number of mobile users is enormous and increasing day by day. Therefore, it is a must to make your websites responsive. The old website owners spend a lot to make their site responsive; some go for redesigning and remaking their sites. Throughout the course, you will learn to create the responsive webpage using Balsamiq Mockups, Photoshop, Zeplin and Invision App. You will learn how to design for the developers. Topics covered in the course are the system of building Prototypes for showing website flows and interactions, designing Wireframes using Balsamiq Mockups, design and develop a coded Style Guide for Developers, creating Online Style Guide using Zeplin, creating grid system for different screens, e.g. PC, Tablet or Smart Phones. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Modern Web Design Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Modern Web Design Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction 0.1 promo-workflow 00:03:00 0.2 what we will cover in this course 00:03:00 Requirements to take this course 1.1 skills-and-apps-you-need-to-take-this-courseautogenerated 00:02:00 1.2. Photoshop extensions We Need 00:07:00 Organizing your Web Design Project 2.1.how To Organize A Design Project 00:05:00 2.2 client's Sketches 00:04:00 2.2 naming psd layers and groups 00:06:00 2.3.naming Conventions To Help Developers 00:03:00 Gathering project information from client 3.1.design Briefs 00:10:00 3.3 getting More Info On Project 00:05:00 3.4.content_template for gathering information 00:03:00 Sketching, Wireframing, Atomic Design & 8point Grid system 4.1.moodboards 00:06:00 4.2.ideation Phase 00:05:00 4.3.introduction To Balsamiq 00:10:00 4.4desining Wireframes Part 1 00:08:00 4.5.desining Wireframes Part 2 00:14:00 4.6.atomic Design 00:08:00 4.7.8pt Grid 00:09:00 Style Guides, colors and typographics scales 5.1.typeface And Color Combinations 00:04:00 5.2.ui Style Guides 00:08:00 5.3.examples Of Ui Style Guides 00:03:00 5.4.how I Created My Style Guide 00:07:00 5.5.styleguide-typescale Explained 00:03:00 5.6.Styleguide-assignment 00:01:00 Designing for Desktop/Large View (Wstudio Web Design Project) 6.1.online tools for grid calcuations 00:13:00 6.2.planning your grid 00:05:00 6.3.whitespace-plan 00:06:00 6.4.setting Up Artboard For Desktop Design 00:07:00 6.5.designing Header And Hero Part 1 00:12:00 6.6 designing Header And Hero Part 2 00:09:00 6.7.designing Steps Area Part 1 00:10:00 6.8.designing Step Area Part 2 00:09:00 6.9.userreviews Area Design 00:09:00 6.10.adjusting White Space And Vertical Rhythem 00:06:00 6.11.desining Team Part1 00:11:00 6.12.desining Team Part2 00:07:00 6.13.footer Design Part1 00:08:00 6.14.footer Design Part2 00:11:00 Planning Responsive Web Design 7.1.Responsive Design Considerations Part 1 00:07:00 7.2.Responsive Design Considerations Part 2 00:06:00 Designing for Tablet/Medium View (Wstudio Web Design Project) 7.3.Establishing Grid For Tablets 00:07:00 7.4.Header Area For Tablet View 00:11:00 7.5.Section how it work - steps 00:10:00 7.6.Section team Tablet View 00:09:00 7.7 footer Design 00:09:00 Designing for Mobile/Small View (Wstudio Web Design Project) 8.1.mobile Artboard And Grids 00:04:00 8.2.header Mobile View 00:11:00 8.3.steps Section-mobile 00:09:00 8.4.section 2 Team Members For Mobile 00:09:00 8.5.footer And Final Adjustments 00:08:00 Designing for Developers 9.1.what Developes Needs To Know 00:05:00 9.2.Red Line Document with Ink 1 00:10:00 9.3.Red Line Document with Ink 2 00:06:00 9.4.which layer styles you can use photoshop 00:08:00 9.5.installing Using Zeplin 00:10:00 9.6.style Guides With Zeplin 00:14:00 9.7.tools-zeplin-avocode-1 00:04:00 9.8.avocode And Sympli 00:06:00 Prototyping with Invision app 10.1. What Are Prototypes 00:04:00 10.2.getting Familiar With Invision App For Prototyping 00:07:00 10.3.creating First Prototype With Invision App 00:06:00 SVGs and Icon Fonts in Web Design 11.1 using iconmoon app to create custom icon fonts set 00:08:00 11.2 Using SVG in Web design 00:10:00 Assignment Assignment - Modern Web Design Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00