4001 Pha courses delivered On Demand

Hello, I`m Michael Welcome in my video course 'Electrical Power For Everyone' I love repairs in my home and I like help people. Specially for you I created video with instruction how repairs basic of electrical installations and electrical equipment. A course in which you will learn basic repairs of electrical installations and electrical equipment in video sections.   So what will you learn from this course ? Connecting wires (cables). How to change the electric plug. How to change of the electric socket from single to double. Installation of the electric socket single. How to install a electrical socket if you have two cable in electrical box. How to install a electrical socket if you have more than two cable in electrical box. Connection of two electric socket. How to connect of a unipolar (single with one button) light switch. How to repair the light switch torn from the wall. How to repair the electric socket torn from the wall. How to change of electric plug THREE PHASE. I inviting you to participate in this course. See you inside 🙂   Best regards, Michael About author: I`m an entrepreneur and social activist. Everyday I`m working online and stationary in my companies. I have office in Poland and I love help people. I like to learn and develop my skills. I am so happy to share my experiences with others people. I`m lovein it! Electrician For Everyone 1. Connecting wires (cables) 00:09:00 2. How to change the electric plug 00:13:00 3. How to change of the electric socket from single to double 00:05:00 4. Installation of the electric socket single 00:08:00 5. How to install a electrical socket if you have two cable in electrical box 00:07:00 6. How to install a electrical socket if you have more than two cable 00:10:00 7. Connection of two electric socket 00:14:00 8. How to connect of a unipolar (single with one button) light switch 00:05:00 9. How to repair the light switch torn from the wall 00:02:00 10. How to repair the electric socket torn from the wall 00:02:00

Addiction is a curse for human society. It can ruin a whole society easily. The Psychology and Therapy of Addictions course is designed for the people who want to help the addicted people and their family. Throughout the course, you will explore the techniques of counselling and therapy for people with addictions. You will learn about the Alcoholic parents and their children and how to deal with them. As the course proceeds, you will be familiarised with the treatments for drug addiction. The course also illustrates how to become a 'substance misuse worker'. You will know about co-dependency and relapse. By finishing the course, you will be able to start your counselling career and ready to help addicted people to their recovery. What Will I Learn? Work as a 'helper' who specialises in alcohol- and drug addictions Help someone they know who is struggling with their addiction Requirements Have an interest in helping to people with addictions Internet connection for taking this cours Who is the target audience? A beginner with an interest in 'Addiction therapies' or 'Addiction psychology' No previous academic experience is required, only genuine desire to learn! About Introduction: About instructor & the course FREE 00:02:00 Theories of Addiction The Moral Model FREE 00:06:00 The Psychological Model FREE 00:07:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:05:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:09:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:06:00 Alcohol- and drug related issues in the workplace 00:05:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:05:00 Al-Anon 00:05:00 The Intervention Approach 00:05:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:04:00 Counselling / 'helping' skills 00:04:00

Emergency managers understand the importance of managing risks during dynamic incidents. The Leadership in Emergency Management is designed to develop future leaders and officers in emergency service of the knowledge and understanding of public policy and integration, personnel management, managing operations and training, managing emergency medical services and managing fire prevention divisions in a fire and rescue department. It includes research and development, disaster and risk planning, community risk assessment, budgeting, labour relation, personnel development and fiscal management, collective bargaining, occupational health and safety, and conflict resolutions as part of the curriculum. Through the course, you will be provided with an introduction to the concepts, issues, processes and structures relevant to the management of risk during the emergency phase of an incident. This will include an examination of the relationship between formal risk management and command systems and leadership, including a look at the complex world of decision-making. What Will I Learn? What an emergency control organisation is and what it does How to lead an organisation in an emergency situation Decide on evacuation choices in response to an emergency and work with emergency services Leadership Create emergency procedures Requirements Be able to understand key concepts Be willing to add to learning by using the additional resources provided Who is the target audience? Anyone with a responsibility to lead and emergency within a venue or facility People looking to develop leadership and communication skills in an emergency situation Introduction Welcome FREE 00:03:00 Who is this course for? 00:03:00 Why complete Chief Warden Training? 00:02:00 Emergency Plans and Response Procedures Emergency Planning, Identification and Analysis. Fire Emergencies 00:08:00 Internal Threats, Visitor Access & Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-related Emergencies 00:09:00 Terrorism 00:07:00 Emergency Control Organisation All things Emergency Control Organisation 00:06:00 Key Considerations for our Emergency Response Procedures Section Introduction and event procedures 00:02:00 Notification, Communication, Control 00:03:00 Emergency Response Equipment and Evacuation 00:05:00 Human Behaviour in Emergency Situations 00:06:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Personal Affects, Traffic Management, Security, Emergency Colour Codes, Recovery 00:03:00 Chief Warden Skills Leadership 00:10:00 Un-ness, Making Decisions Under Pressure 00:05:00 Recognition Primed Decisions (RPD) and Situational Awareness 00:06:00 How to Improve Situational Awareness 00:06:00 Who will make a good Chief Warden? 00:06:00 Decision to Return, Tactical Decision Games, Drills & Exercises 00:15:00 Wrap Up Conclusion 00:01:00 Course Certification

Explore the strategies of ranking first in Google Map with the Google Maps SEO Training course. Proper Google Maps marketing and local SEO services help you to maximize the search exposure of your company. The course shows you the right and effective ways of optimizing your Google Maps for your site. The course illustrates the steps of setting up a Google My Business Page and teaches you how to respond to the reviews in Google. The techniques of handling reviews and the ways of finding more reviews to your business page will be covered here. In the course, you will know more than ten best business citations that you should register. You will also explore the procedures of finding more business directory citations for your listing. Moreover, the techniques of setting up Google+ listing, the process of registering your very first business directory submission, and the ways of building the first backlink for your website will be discussed in the course. Finally, the course trains you to optimize your Google+ page and guides you the ways of ranking page 1 in Google Maps. What you'll learn You'll know how to setup a Google My Business Page You'll know how to setup a Google+ Listing You'll know how to respond to reviews in Google You'll know how to register for your first business directory citations You'll know the best 10+ business citations to have registered You'll know how to rank Page 1 in Google Maps You'll know the 4 Pillars of ranking in Maps You'll know how to optimize your Google+ Page You'll know how to get more reviews to your business pages You'll know how to gather more business directory citations for your listing You'll know how to build your first backlinks to your site You'll know how to build your first backlinks to your Google+ page Requirements You should know how to use a computer at a beginner level You should have a location (anywhere in the world) where you can accept a postcard for a secret Google Business registration code Who is the target audience? Online Marketers Entrepreneurs Brick & Mortar Owners Local Businesses Online Businesses Anyone who wants to get WAY MORE TRAFFIC from rankings Page 1 in Google Maps Module: 01 1. Promo 00:03:00 2. Introduction 00:03:00 3. The 4 Pillars of Google Maps Ranking 00:05:00 4. Sign In to Google+ 00:01:00 5. Keyword Planner & Sorting Breakdown 00:15:00 Module: 02 6. LongTail Pro Keyword Research 00:10:00 7. KW Finder Keyword Research 00:05:00 8. Google My Business Registration & Optimization 00:12:00 9. Descriptions Have Been Phased Out Currently 00:01:00 10. Google Review Management & Marketing 00:19:00 Module: 03 11. Additional Business Sites for Reviews 00:12:00 12. What Are Citations 00:08:00 13. WhiteSpark for Citation Analysis 00:03:00 14. Outsource Local Citations 00:05:00 15. Backlinks Are Easy 00:18:00 Course Certification

CPR & First Aid Course Overview Every year in the UK, 140,000 people pass away in situations where receiving first aid may have prevented their deaths. It follows that having a basic understanding of first aid is crucial. You've come to the correct place if you want to learn this potentially life-saving skill and have little to no experience with first aid. Your comprehension of first aid procedures will improve with the CPR & First Aid Course. Initially, this course will teach you how to conduct primary and secondary surveys. You will then learn fundamental first-aid procedures as the main focus of the training. You will receive CPR training in the following phase of the course. This training will also teach you how to address breathing issues. You will also learn how to administer first aid for fractures and dislocations during the training. You will also be guaranteed to know when to seek professional assistance by taking the course. This training will assist you in developing the skills and self-assurance necessary to respond in an emergency and save lives. So sign up now and get started studying! Why You Should Choose CPR & First Aid Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CPR & First Aid Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. CPR & First Aid Course Module 01: Primary Survey Primary Survey 00:15:00 Module 02: Secondary Survey Secondary Survey 00:15:00 Module 03: Basic First-Aid Techniques Basic First-Aid Techniques 00:20:00 Module 04: Secondary Illness: Loss of Responsiveness and CPR Secondary Illness: Loss of Responsiveness and CPR 00:14:00 Module 05: Secondary Illness: Breathing Problems Secondary Illness: Breathing Problems 00:15:00 Module 06: Secondary Illnesses and Injuries Secondary Illnesses and Injuries 00:27:00 Module 07: Dealing With Fractures and Dislocations Dealing With Fractures and Dislocations 00:17:00 Module 08: Call for an Emergency Call for an Emergency 00:10:00

What Will I Learn? Understand how food affects our DNA. Avoid a few of the pitfalls that hurt our DNA and our bodies. Identify which foods are the most powerful antioxidants. Create meals and menus that provide the most benefits to your body. Decide if you want to pursue a career in nutrition Use some of the tools needed to start your own health coaching practice. Requirements Need to know basic nutrition, see Nutrition 4 Optimal Health as a prerequisite Basic understanding of physiology is highly recommended. Description This intermediate nutrition course assumes you understand basic nutrition including basic physiology, RDA's, calories, carbohydrates, proteins, fats, vitamins and minerals and that you have taken the course 'Nutrition 4 Optimal Health'. This course on Nutritional Therapy takes you deeper into specific nutrients and how those affect the body in relation to disease. From why our DNA matters in what we eat, to how to glean specific nutrients from certain foods. Phytochemicals to omega 3, learn why we need these nutrients and where to get them from. Discover how studies involving supplements vs studies on diet show eating whole foods provide more benefits than pills. Become knowledgeable in how to choose the right foods to prevent disease. After this course, you will be able to create menus based on an optimal diet for longevity and quality of life which include a variety of foods filled with powerful nutrients. You can change your DNA with diet and lifestyle for the better or the worse. A healthy diet and lifestyle can reduce the risk of many diseases including some of the leading causes of death, heart disease, stroke, and cancer. Avoiding toxins, like cigarettes and alcohol as well as other chemicals, help to reduce the free radicals that come into your system externally. But you also have to fight internally produced free radicals with consuming antioxidants which are found in various whole foods. Who is the target audience? Those interested in learning nutrition to fight disease. Those interested in Health or Wellness Coaching. Why Individuals React Differently to Food Introduction FREE 00:05:00 Lesson 2: Nutritional Genomics FREE 00:06:00 Lesson 3: Changing Gene Expression - Switching Genes on and off FREE 00:05:00 Practical Steps for Using Nutrition as Therapy Lesson 5: Fight Free Radicals with Antioxidants 00:05:00 Lesson 6: Nature's Pharmacy - Phytonutrients and Phytochemicals 00:08:00 Lesson 7: Fiber the Antioxidant Transporter & More 00:04:00 Lesson 8: Omega 3 the Protector vs the Destroyers 00:03:00 Lesson 9: Diets for Longevity - The Blue Zones 00:04:00 The Specifics of Powerful Nutrient Rick Foods Lesson 10: Benefits in 30+ Foods - Veggies 00:07:00 Lesson 11: Benefits in 30+ Foods - Veggies Part 2 00:08:00 Lesson 12: Benefits in 30+ Foods - Fruit 00:07:00 Lesson 13: Benefits in 30+ Foods - Grains 00:07:00 Lesson 14: Benefits in 30+ Foods - Nuts & Seeds 00:08:00 Lesson 15: Benefits in 30+ Foods - Legumes & More 00:05:00 Wellness Coaching and Nutritional Therapy Lesson 16: Nutritional Therapist vs Dietitian 00:07:00 Lesson 17: Your Role as a Nutritional Therapist or Wellness Coach 00:05:00 Lesson 18: Skills & Education of a Wellness Coach 00:06:00 Lesson 19: How to Structure Client Consultations 00:04:00 Putting it all Together Lesson 20: Meal Planning - Developing a Healthy Plate 00:02:00 Lesson 21: Summary 00:03:00 Nutritional Therapy-Handouts Nutritional Therapy-Handouts 00:00:00

Business Analysis Overview Do you ever wonder how businesses bring amazing ideas to life? Imagine being the secret weapon that turns those ideas into reality! This Business Analysis course is your key to becoming a game-changer in any organization. In plain English, business analysts are the superheroes who take a business idea and figure out exactly how to make it happen. This course gives you all the tools you need to join this exciting field. Through clear explanations and exercises you'll learn the steps involved in bringing a business idea to life, from start to finish. You'll discover how to identify the best solutions and make sure everything gets done on time and on budget. You'll also learn how to talk to everyone involved in the project, from the big boss to the team members, to keep everyone happy and moving in the right direction. This Business Analysis course is your chance to learn the skills that businesses are looking for and launch a successful career as a problem-solving rockstar! Learning Outcomes Gain a comprehensive understanding of the core phases of business analysis, from eliciting stakeholder requirements to evaluating solutions and monitoring project progress. Develop proficiency in key investigative techniques, ratio analysis, and gap analysis to diagnose problems and identify opportunities for improvement. Refine your communication and interpersonal skills to effectively manage stakeholder expectations, gather crucial information, and foster collaboration throughout the project lifecycle. Learn to document business requirements clearly and concisely using industry-standard practices, ensuring project deliverables meet strategic objectives. Explore the diverse career opportunities available to business analysts in the UK and gain insights into the skills and qualifications sought after by employers. Why You Should Choose Business Analysis Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Analysis is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Analysis is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Analysis Module 01: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 02: Business Processes Business Processes 00:44:00 Module 03: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:25:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Solution Evaluation Solution Evaluation 00:24:00 Module 06: Investigation Techniques Investigation Techniques 00:45:00 Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Stakeholder Analysis and Management 00:22:00 Module 09: Process Improvement with Gap Analysis Process Improvement with Gap Analysis 00:25:00 Module 10: Documenting and Managing Requirements Documenting and Managing Requirements 00:26:00 Module 11: Career Prospect as a Business Analyst in the UK Career Prospect as a Business Analyst in the UK 00:13:00

Overview Discover the health benefits of the Vegan diet with our PTSD Counselling Course. Veganism is a very popular way of lifestyle these days. More and more people are now switching to a vegetarian diet. Most people have switched to a vegetarian diet for a healthy life and reduce carbon footprint and their impact on the environment.  Besides this people are nowadays very conscious of the consumption of unhealthy trans-fats which is widely seen in non-veg food.  A vegan diet is a perfectly healthy alternative diet for people of all age groups. A balanced diet including every type of nutrients including carbs, proteins, fats vitamins and minerals can be gathered from plant-based sources. What you'll learn from this course This top-notch  You'll learn to: Improve your fitness and overall well being Debunk all the vegan myths Burn excess fat Improve your fitness and overall well being Have better digestion and skin complexion Save money on takeouts and junk foods Feel more energized by shedding off excess weight Why you should choose this PTSD Counselling Course from iStudy A few reasons to choose this PTSD Counselling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible.  Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Who is this Course for? PTSD Counselling Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our PTSD Counselling Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of PTSD Introduction to PTSD 00:07:00 Symptoms, Diagnosis, and Types 00:08:00 PTSD in Children & Teenagers 00:02:00 PTSD in Adults & Elderly 00:03:00 Practical EMDR Therapy Eye Movement Desensitization and Reprocessing - EMDR Therapy 00:04:00 8-Phase Approach of EMDR 00:03:00 Step by Step EMDR / Self-EMDR 00:16:00 Practical Narrative Exposure Therapy Introduction to Narrative Exposure Therapy 00:05:00 Step by Step Narrative Exposure Therapy 00:08:00 Practical Rewind Technique Introduction to Rewind Technique 00:01:00 Step by Step Rewind Technique 00:12:00 Practical Art Therapy Introduction to Art Therapy 00:05:00 Step by Step Art Therapy 00:05:00 Practical Music Therapy Introduction to Music Therapy 00:10:00 Step by Step Music Therapy 00:07:00 Medications for PTSD Medications for PTSD 00:02:00 Downloadable Materials Evaluation - PTSD Counselling Course 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

A Complete Course to treat Bowel Syndrome Naturally Are you suffering from IBS or Irritable Bowel Syndrome? Do you want to know what causes IBS? Do you want to know the difference between IBS-D (IBS with diarrhoea) and IBS-C (IBS with constipation)? Are you interested to know how IBS is treated? This course is designed for the people who want to know about IBS or suffering from IBS. Course Description: Irritable bowel syndrome (IBS) is a common, long-term condition of the digestive system that causes bouts of stomach cramps, bloating, diarrhoea or constipation. Everyone has faced the problems of upset stomach, gas or has experienced extreme diarrhoea or constipation. Every people have encountered these problems. There are two ways to solve these problems. One is to consult the doctor and follow his instructions. Another way is to follow natural remedy. Always remember that prevention is better than cure. In this course, the natural tricks and treatments will be taught to the learners so that they can solve the problems naturally. By the end of this course, students will have the courage to control irritable bowel syndrome naturally before turning to chemical-based pharmaceutical medications. Course Highlights IBS Irritable Bowel Syndrome Healing Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed IBS Irritable Bowel Syndrome Healing Course into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose IBS Irritable Bowel Syndrome Healing Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? IBS Irritable Bowel Syndrome Healing Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our IBS Irritable Bowel Syndrome Healing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. IBS Irritable Bowel Syndrome Healing Course Introduction FREE 00:15:00 What is Irritable Bowel Syndrome? FREE 01:00:00 What are the most common symptoms? 01:00:00 How does Western medicine treat irritable bowel syndrome? 01:00:00 Approaching irritable bowel syndrome a bit more than holistically... 01:00:00 Controlling irritable bowel syndrome through diet 01:00:00 Stress management is critical 01:00:00 What does traditional Chinese medicine tell us about IBS? 01:00:00 Supplements and herbs for IBS 01:00:00 Conclusion 00:30:00 Mock Exam Mock Exam- IBS Irritable Bowel Syndrome Healing Course 00:20:00 Final Exam Final Exam- IBS Irritable Bowel Syndrome Healing Course 00:20:00