1078 Pets & Animal Care courses

Explore the intricate world of Feline Behaviour & Psychology Training. Uncover the secrets of understanding and shaping your cat's actions. Enroll now!

Are you ready to become a master of dog training? Introducing our exclusive Dog Training Bundle, a comprehensive package designed to empower you with the knowledge and skills needed to train and care for your furry companions. This bundle combines the expertise of eight carefully crafted courses, including three prestigious QLS-endorsed courses and five relevant CPD QS-accredited courses. With our QLS-endorsed courses, you'll receive hardcopy certificates upon completion, validating your commitment to excellence in dog training. From the basics of walking and handling to advanced agility techniques and life-saving first aid, this bundle covers it all. But that's not all! You'll also delve into five CPD QS-accredited courses that explore crucial aspects of Dog Behaviour and Training, Dog Training Business, Dog Leash Training, Dog Health Care, and Training Puppies. Key Features of the Dog Training (Dog Walking, Dog Agility & Dog First Aid) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Dog Training (Dog Walking, Dog Agility & Dog First Aid) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Dog Walking QLS Course 02: Dog Training: Dog Agility QLS Course 03: Dog First Aid 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Dog Behaviour and Training Course 02: Dog Behaviour and Training Course 03: Dog Training Business Course 04: Dog Leash Training Course 05: Dog Health Care In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Dog Training (Dog Walking, Dog Agility & Dog First Aid) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Join the thousands of dog lovers who have transformed their relationships with their four-legged friends through our Dog Training Bundle. Enhance your understanding of dog behavior, develop effective training strategies, and become an indispensable resource for dog owners everywhere. Enroll now and embark on an exciting journey towards becoming a skilled and knowledgeable dog trainer. Learning Outcomes: Master essential techniques for dog walking, including leash control and handling skills. Develop advanced agility training methods to enhance your dog's physical and mental capabilities. Acquire the necessary skills to provide immediate first aid and medical assistance to dogs in emergencies. Understand dog behavior and apply effective training methods to address common behavioral issues. Gain insights into running a successful dog training business, including marketing and client management strategies. Learn the art of leash training to ensure your dog's safety and obedience. Enhance your knowledge of dog health care, from nutrition and grooming to preventive measures and common ailments. Discover the art of dog training with our comprehensive Dog Training Bundle. This carefully curated package combines three QLS-endorsed courses and five CPD QS-accredited courses to provide you with a holistic understanding of dog behavior, training techniques, and essential care. From mastering the art of dog walking and agility to learning life-saving first aid skills, this bundle equips you with the knowledge and confidence to become an accomplished dog trainer. Whether you're a pet owner looking to enhance your relationship with your furry friend or aspiring to start your own dog training business, this bundle has something for everyone passionate about canine companions. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Dog owners seeking to improve their training skills and deepen their bond with their pets. Individuals interested in starting a dog training business or pursuing a career in the field. Animal shelter volunteers and employees looking to enhance their knowledge of dog behavior and training. Veterinary professionals seeking to broaden their expertise in dog care and behavior. Career path Dog Trainer: £18,000 - £30,000 per year Dog Training Business Owner: £25,000 - £50,000 per year Animal Shelter Trainer: £20,000 - £28,000 per year Pet Store Training Specialist: £18,000 - £25,000 per year Veterinary Assistant: £16,000 - £22,000 per year Dog Walking and Pet Sitting Professional: £15,000 - £25,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

'Dogs do speak, but only to those who know how to listen'- Orhan Pamuk. Do you wish to compile a precise list of crucial details and things to consider when understanding dog behaviour? Then you are the ideal pick for this course. Know your dog better and change the way you interact with it with our Dog Behaviour course. This course on Dog Behaviour will provide you with the fundamental knowledge and abilities you need to comprehend dog behaviour. You will get knowledge on training dogs and puppies, dog diet, and dog agility after completing this course. Additionally, you will learn about the pet industry, pet first aid, and animal science. The Dog Behaviour course covers all the most recent subjects to keep you updated on job market advancements. With the help of this course, you can hone your professional abilities and fundamental knowledge to the level necessary for your employment. Additionally, this training will give your resume extra value so that it stands out to potential employers. You'll improve your knowledge and abilities while also getting a better idea of how your profession may develop in the future. You can arm yourself with the necessities to stay afloat during the competition by the end of this course. So, what more is there to wait for? Enrol as soon as possible in our course to deepen your knowledge about dog behaviour. This Bundle Consists of the following Premium courses: Course 01: Dog Behaviour and Training Course 02: Training for Puppies Course 03: Dog Groomer Training Course 04: Dog Training - Stop Dog Barking Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Dog Raw Diet Training - Level 2 Course 07: Pet Sitting and Dog Walking Training Diploma Course 08: Dog Agility Course 09: Animal Science Course 10: Pet First Aid Course 11: Pet Business Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Dog Behaviour and Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Learning outcome: After finishing this course, you will: Learn how to train your dog to correct any behavioural issues. Determine the methods for effectively training your puppies. Discover the techniques required to properly groom a dog. Know how to properly train your dog to stop barking. Gain knowledge about the process of saving and rehabilitating wildlife. Be informed about the raw diet for dogs and how to feed it to your dog. Learn about the qualifications required for a dog walker and pet caretaker. Explore dog agility and how to teach your dog to perform it. Get information about the importance of animal science. Possess knowledge on how to administer pet first aid. Get familiar with the business associated with companion animals. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course Curriculum Course 01: Dog Behaviour and Training The Proof Is In The Pudding Here's What You'll Get From This Course Feeding Time - Aggression and Stealing Food The Right Way To Greet A Dog And Stop Jumping Up Separation Anxiety Dog Language - What They're Really Saying! The Answers To 10 Popular Dog Questions You Are Likely To Be Asked The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Dog Training Consultations With Clients Course 02: Training for Puppies The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course How To Choose The Right Puppy For You And Getting Ready To Bring Them Home The 4 Top Puppy Problems Answered More Puppy Questions Answered Course 03: Dog Groomer Training The History of Dog Grooming Why Do We Groom? Anatomy Breed Groups and Coat Types Equipment and Techniques Keep Your Dog Healthy and Clean Things to Look for Before You Groom a Dog Pre-grooming and General Care Preparation Skin Conditions How to Bathe Your Dog How to Get Your Dog to Love Bath Time Drying Your Dog After a Bath Bathing and Drying: General Considerations Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Basic First Aid Course 04: Dog Training - Stop Dog Barking The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course Front Door Barking Back Garden/Yard Barking Barking At Cats When Out Or In The Back Garden/Yard Dogs Who Bark At And Are Fearful Of Men (Or Women) Do You Need Help With Other Unwanted Behaviors? This Will Help. Course 05: Wildlife Rescue and Rehabilitation Course Module 01: Overview of Wildlife Rehabilitation Module 02: Becoming a Wildlife Rehabilitator Module 03: Human Safety in Wildlife Rescue Module 04: Basic Animal Health Module 05: Wildlife Injuries Module 06: Disease Control Module 07: Best Way to Interact with Animals Course 06: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 07: Pet Sitting and Dog Walking Training Diploma Introduction to Pet Sitting Licences and Legislation Setting up Your Own Pet Sitting Business Managing Your Pet Sitting Business Getting to Know the Dogs & Puppies Dog Walking Getting to Know the Kittens and Cats Learning about Birds Specific Information on Rabbits & Guinea-Pigs Specific Information on Ornamental Fish Specific Information on Reptiles Safety and Emergencies Course 08: Dog Agility Introduction to Dog Agility What to Know Before Starting? Understanding Dogs' Behaviour, Responses and Communication Basic Physical Training Obstacle Training 1 (Contact Obstacle) Obstacle Training 2 (Tunnels and Jumps) Flatwork and Course Design Agility and Health About Competitions Course 09: Animal Science Principles of Animal Science Animal Anatomy and Physiology Cell Biology Biochemistry Animal Microbiology Genetics and Evolution Animal Nutrition Animal Disease and Medicine Animal Behavioural Ecology Pet Care Wildlife Management Animal Welfare Course 10: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Cardiopulmonary Resuscitation (CPR) Tips for Handling Pets Course 11: Pet Business Course Introduction Legal Requirements Running Your Own Business Marketing Setting Your Prices Business Costs Forms & Record Keeping Pre-Service Visit Difficulties & Challenges How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who has a pet or wants to get a pet Anyone interested in pursuing a career as an animal behaviourist Anyone who wants to understand animal behaviour better Anyone who advocates for animal welfare and well-being Anyone who trains dogs Any dog professionals Any Animal Communicators Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path After completing this Dog Behaviour course, along with further education and training, you may be able to advance your career in the relevant job market. Animal care worker - (Salary: £14,000 to £24,000) Pet shop assistant - (Salary: £14,500 to £17,500) Dog handler - (Salary: £16,000 to £30,000) Assistance dog trainer - (Salary: £16,000 to £28,000) Dog groomer - (Salary: £13,500 to £20,000) Certificates Certificate of completion Digital certificate - Included

Grasp feline behaviour and psychology's intricacies. Master the understanding of cat activities, their mindset, and managing behaviours.

For all dog lovers: prompt emergency first aid reduces pain and suffering and could save your dog’s life. This step-by-step guide is designed to give you an introduction to essential first aid for all dog owners and those working with dogs. This course covers the key elements of basic first aid for dogs, for example breathing problems, poison, head injuries, what to put in your first aid kit and much more. This course does not include the care of an unconscious Dog (Dog CPR and the Recovery Position) If you're looking for a more comprehensive course please see our First Aid for Dogs course, which is equivalent to 6 hours verifiable CPD. These courses all conform to the latest RECOVER guidelines for veterinary CPR. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You have continuous access to this course for 12 months. This is essential training for anyone working with pets and all pet owners. Our courses empower you with the skills and confidence to provide immediate help to your pet in a medical emergency - in those first vital minutes before you can get to a Vet. Prompt and appropriate First Aid reduces the pain and suffering experienced by your pet and could save their life. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect illness or injury, you should always seek immediate professional medical or veterinary advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person or animal, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical, first aid, animal and veterinary professionals. If you have any questions concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of treatment Preparing for an emergency How to muzzle a dog Helpful information What to put in your first aid kit What the vet needs to know The primary survey – how to help in an emergency Danger Response Airway Breathing and circulation Unresponsive and breathing Choking and drowning Poisoning Head injuries Useful advice Final lesson

Register on the Animal Nutrition today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Animal Nutrition is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Animal Nutrition Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Animal Nutrition, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Animal Behaviour, Psychology, Care, Health and Nutrition- Complete Course Introduction to the Care and Animal Welfare of All Species 00:27:00 Basic Animal Health & Nutrition 00:46:00 Hygiene and First Aid for Animal 00:47:00 Getting to Know the Dogs & Puppies 00:23:00 Getting to Know the Kittens and Cats 00:30:00 Learning about Horses 00:24:00 Learning about Birds 00:22:00 Specific Information on Rabbits & Guinea-Pigs 00:20:00 Specific Information on Ornamental Fish 00:29:00 Specific Information on Reptiles 00:24:00 Animal Psychology 00:34:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This comprehensive course teaches you everything you need to know about feeding your dog a raw food diet. Discover the benefits of a raw food diet and troubleshoot common problems.

Help the pet animals by realising their psychological needs. Learn about multiple aspects related to animal behaviour. Explore Animal Psychology, Evolution and Ecosystem.

Dog Grooming: Dog Grooming Course Online Would you like to learn more about or pursue a career in Dog Grooming? We have created a comprehensive course on Dog Grooming: Dog Grooming to introduce all the basics of this sector. From our Dog Grooming: Dog Grooming course, you will come to know about dog breeds and coat types. Also, the Dog Grooming course teaches the grooming tools and equipment. Additionally, basic dog handling and safety is a lesson part of this Dog Grooming course. Not only these but also how to clean, brush, de-matt and maintain the healthy skin of a dog is also explained in our Dog Grooming: Dog Grooming course. Overall, Dog Grooming's professional ethics and customer services can be found in our Dog Grooming: Dog Grooming course. Unlock your potential for Dog Grooming with us! Special Offers of this Dog Grooming: Dog Grooming Course This Dog Grooming: Dog Grooming Course includes a FREE PDF Certificate. Lifetime access to this Dog Grooming: Dog Grooming Course Instant access to this Dog Grooming: Dog Grooming Course Get FREE Tutor Support from Monday to Friday in this Dog Grooming: Dog Grooming Course **Courses are included in this Bundle Dog Grooming: Dog Grooming Course Course 01: Dog Grooming Course 02: Dog Training Course 03: Dog First Aid **Other Benefits of This Bundle Dog Grooming: Dog Grooming Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [Note: Free PDF certificate as soon as completing the Dog Grooming: Dog Grooming course] Dog Grooming: Dog Grooming Online Training Industry Experts Designed this Dog Grooming: Dog Grooming course into 8 detailed modules. Course Curriculum Of Dog Grooming: Dog Grooming Module 1: Introduction to Dog Grooming Module 2: Dog Breeds and Coat Types Module 3: Grooming Tools and Equipment Module 4: Basic Dog Handling and Safety Module 5: Bathing and Drying Module 6: Brushing and De-Matting Module 7: Health and Skin Conditions Module 8: Customer Service and Business Basics Assessment Method of Dog Grooming: Dog Grooming Course After completing each module of the Dog Grooming: Dog Grooming Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Dog Grooming: Dog Grooming Course After completing the MCQ/Assignment assessment for this Dog Grooming: Dog Grooming course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Dog Grooming: Dog Grooming Online Training This Dog Grooming: Dog Grooming course is open to anybody who is interested in starting their own dog grooming company or who currently works with dogs in some capacity, such as a dog walker, pet sitter, or employee of a kennel or pet hotel. Requirements Dog Grooming: Dog Grooming Online Training There are no specific requirements for this Dog Grooming: Dog Grooming course because it does not require any advanced knowledge or skills. Career path Dog Grooming: Dog Grooming Online Training You can start a career in this field or give your dog grooming skills to pet care companies after finishing this course.

Description Register on the Diploma in Bee Farming today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Diploma in Bee Farming course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Module 01: Get Familiar with Bee, a Benignant Insect Get Familiar with Bee, a Benignant Insect 00:43:00 Module 02: Brief History of Beekeeping Brief History of Beekeeping 00:17:00 Module 03: Discover the Benefits of Beekeeping Discover the Benefits of Beekeeping 00:13:00 Module 04: Let's Start Keeping Bees Let's Start Keeping Bees 00:34:00 Module 05: Essential Equipment for Beekeeping Essential Equipment for Beekeeping 00:34:00 Module 06: Sourcing and Installing Bees Sourcing and Installing Bees 00:52:00 Module 07: Taking Care of Your Hive Taking Care of Your Hive 00:45:00 Module 08: Golden Harvest Golden Harvest 00:26:00 Module 09: Pollination Pollination 00:28:00 Module 10: Disease and Pest Disease and Pest 01:06:00 Module 11: Marketing Hive Product Marketing Hive Product 00:36:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.