9948 Personal Development courses

Register on the Resume Writing - Your Ultimate Step-by-Step Resume Guide today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Resume Writing - Your Ultimate Step-by-Step Resume Guide course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Resume Writing - Your Ultimate Step-by-Step Resume Guide course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Resume Writing - Your Ultimate Step-by-Step Resume Guide course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Course Introduction Intro and Tips to the Course FREE 00:04:00 General Tips Introduction to General Tips 00:01:00 Words to Avoid 00:04:00 Writing Tip Show Don't tell FREE 00:07:00 Writing Tip Get with the Action 00:06:00 Final Writing Tip 00:02:00 Resume Length 00:02:00 Content: Heading and Top Spot Content Introduction 00:01:00 Heading 00:03:00 Top Spot Objective Versus Career Summary FREE 00:04:00 Top Spot Objective Function and Writing Tips 00:03:00 Top Spot Career Summary Function and Writing Tips 00:04:00 Top Spot How to write an effective career summary 00:16:00 Content: Experience and Education Section Experience Introduction and Selecting Experiences to Include FREE 00:05:00 Experience Headings and Summary 00:05:00 Experience Description of Accomplishments 00:11:00 Experience: Food for thought 00:05:00 Education Section 00:05:00 Content: Optional Sections Optional Section Activities Awards Leadership Honors 00:09:00 Activities/Awards Clarification 00:05:00 Optional Section Skills 00:04:00 Skills Clarification 00:10:00 Optional Section Certification License 00:01:00 Design and Layout Introduction to Design 00:01:00 Main Design Graphics and Element Layout FREE 00:07:00 Designer's Tools Typography and Appropriate White Space 00:07:00 Final Tips Just flip it, Organize, and Bullets 00:04:00 Artsy Resumes 00:05:00 Bonus: Watch me Transform a Resume Step-by-Step Transforming a resume steps 1-4 00:09:00 Continuing transforming a resume steps 5-12 00:06:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: Writing is considered as one of the necessary skills needed by any professionals. In the business industry, you need to know the technicalities in business writing if you want to succeed. Learning the right techniques in business writing will give you advantage especially in the present day business condition as you will be able to adjust and meet the expectations of the business world. If you are interested in learning more about business writing, then this is your chance to avail it. Who is the course for? Businessmen and people who work with the business management team that wants to learn more about business writing People who have an interest in business and wants to pursue creating new business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Writing Essential Skills course is a useful course to enroll since it will be beneficial to have especially for these careers: Businessmen Business Analyst and Strategist Business Development Specialist Business Development Manager Business Statistician Economist Strategist. Business Writing Basics Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Proposal Writing Module One - Getting Started 01:00:00 Module Two - Understanding Proposals 01:00:00 Module Three - Beginning the Proposal Writing Process 00:30:00 Module Four - Preparing An Outline 01:00:00 Module Five - Finding Facts 01:00:00 Module Six - Writing Skills (I) 01:00:00 Module Seven - Writing Skills (II) 00:30:00 Module Eight - Writing the Proposal 01:00:00 Module Nine - Checking for Readability 01:00:00 Module Ten - Proofreading and Editing 00:30:00 Module Eleven - Adding the Final Touches 01:00:00 Module Twelve - Wrapping Up 01:00:00 Diploma in Business Proposal Writing- Activities 00:00:00 Business Content Writing Introduction 00:15:00 Advantages Of Writing As A Business 00:15:00 Types Of Writing 00:30:00 Where To Sell Your Writing 01:00:00 How Much Should You Charge? 00:15:00 Specializing 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Business Writing Essential Skills 00:30:00 Final Exam Final Exam- Business Writing Essential Skills 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Paint pictures with words and captivate the minds and hearts of the readers with our extraordinary writing with the help of our Screen Writing Masterclass. The course aims to teach you the magic spell for writing brilliant stories.  In this course, you will get the opportunity to get introduced to the core principles and elements of screenwriting. The engaging modules will teach you how to structure your store and develop memorable characters. The course will also demonstrate the strategies of writing in different formats and mediums. You will also learn the process of editing, reviewing, and polishing your story.  Along with effective writing skills, our course will also cover lessons on screenwriting business. So, if you are ready to learn valuable skills that will help you express your talents, enrol today! Course Preview Learning Outcomes Familiarise yourself with the key elements of screenwriting Know how to structure your story effectively Develop the ability to create intersecting characters and character arcs Build the expertise required for writing in different formats and mediums Improve the ability to edit and review your screenplay Master the key strategies for building a successful screenwriting business Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Screenwriting Editing Screenwriting Business Who Should Take this Screenwriting Masterclass Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Screenwriting Masterclass is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Screenwriting Masterclass course will equip you with effective skills and abilities and help you explore career paths such as  Screenwriter Editor Film Director Module 01: Introduction to Screenwriting Introduction to Screenwriting 00:21:00 Module 02: Story Development and Structure Story Development and Structure 00:27:00 Module 03: Building Blocks of a Screenplay Building Blocks of a Screenplay 00:27:00 Module 04: The Screenwriting Process The Screenwriting Process 00:17:00 Module 05: Adapting Source Material and Research Adapting Source Material and Research 00:20:00 Module 06: Writing for Different Mediums and Formats Writing for Different Mediums and Formats 00:24:00 Module 07: Editing, Refining and Rewriting Editing, Refining and Rewriting 00:22:00 Module 08: The Business of Screenwriting The Business of Screenwriting 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you’ve always dreamed of weaving captivating tales and bringing characters to life, the Novel & Story Writing Course is your perfect companion. This course will guide you through the art of storytelling, helping you craft compelling plots, create memorable characters, and develop vivid settings. Whether you’re a beginner or someone looking to refine your skills, this course provides a clear, structured approach to help you develop your writing style. You’ll gain a deeper understanding of narrative techniques and the fundamentals of storytelling, all from the comfort of your own home. Throughout this course, you'll explore various aspects of novel writing, from crafting the perfect opening to mastering the climax and resolution. You’ll learn how to balance pacing, build tension, and engage readers with every page. The course also covers different genres, enabling you to experiment with writing in ways that align with your creative interests. With expert-led lessons and insightful tips, this course ensures you gain the confidence to shape your story and bring your literary ideas to life. The next chapter of your writing journey starts here – let your imagination lead the way! Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Novel and Story Writing Module 02: Elements of Compelling Story Module 03: Preparing for Novel and Story Writing Module 04: Finding Ideas and Selecting Audience Module 05: Selecting Your Genre Module 06: Planning and Building Plotlines Module 07: Crafting Memorable Character Module 08: Drafting, Editing and Polishing Module 09: Publishing and Marketing Your Story Learning Outcomes: Create engaging narratives that captivate readers. Develop memorable and relatable characters for your stories. Craft compelling plotlines that keep readers hooked. Master the art of editing and polishing your work. Explore various genres to find your unique writing style. Learn effective strategies for publishing and marketing your stories. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Writers and authors seeking to hone their storytelling skills. Bloggers and content creators looking to improve their writing. Individuals passionate about fiction and storytelling. Aspiring writers wanting to explore various writing genres. Those interested in self-publishing or traditional publishing. Anyone eager to enhance their creative writing abilities. Career path Novelist Short Story Writer Content Creator Blogger Copywriter Self-Published Author Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Looking to enhance your job search abilities? Our Job Search Skills Workshop Course is designed to help you develop the key strategies to successfully navigate today’s competitive job market. Through clear and straightforward guidance, you'll learn the vital tools to boost your CV, craft compelling cover letters, and ace interviews with confidence. This course will equip you with the knowledge needed to find and apply for the right jobs, giving you the edge in your job search journey. With the Job Search Skills Workshop Course, you’ll gain practical insights into how recruitment processes work, how to network effectively, and how to tailor your approach to different employers. Learn how to position yourself as a strong candidate, whether you’re entering the workforce or exploring new opportunities. The skills you’ll gain are directly applicable to any job search scenario, helping you save time and maximise your chances of landing the right role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Job Search in the UK Module 02: Crafting an Effective CV (Curriculum Vitae) Module 03: Job Search Strategies in the UK Module 04: Leveraging LinkedIn for Job Search Module 05: Job Application and Cover Letters Module 06: Interview Preparation in the UK Module 07: Post-Interview Follow-up and Negotiation Learning Outcomes: Construct a compelling CV that stands out to UK employers. Apply effective job search strategies tailored to the UK market. Optimise your LinkedIn profile for increased professional visibility. Craft persuasive job applications and cover letters for impact. Prepare confidently for interviews in the UK context. Execute post-interview follow-up and negotiation with finesse. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates seeking employment. Job seekers aiming to enhance their UK job market knowledge. Professionals transitioning within the UK job market. Individuals returning to the workforce. International job seekers navigating the UK job scene. Career changers exploring opportunities in the UK. Students preparing for the transition to the professional world. Anyone keen on mastering the art of successful job hunting in the UK. Career path Administrative Assistant Sales Representative Marketing Coordinator Human Resources Assistant Customer Service Representative Project Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Unleash your creativity and master the art of writing horror stories with our Creative Writing Course - Horror. Learn effective techniques, understand key elements of horror literature, and acquire skills in crafting compelling narratives that chill to the bone. Perfect for aspiring writers, horror enthusiasts, and creative individuals, this course offers expert guidance, unique materials, and flexible study options.

If you want to explore your creativity, enjoy freedom in your work, or become an editor or writer, then Screenwriting and Playwriting Course is inevitable for you. The precise contents of the course teach you all the important techniques of screenwriting and playwriting to pursue the highest position in this role. The course teaches you how to explore your creativity in your writing stating lucid statements, dialogues, and incorporating witty words. It assists you to create a situation that holds your reader's or audiences' attention magnetically. It guides you to incorporate different structures, methodology, and manipulative tension rising techniques to give a great insight into your writing. It teaches you all the techniques how to depict the audience view through your narrative skills. Learn all the aforesaid aspects and kick-start your career in this role in a sound-bite. Who is this course for? Screenwriting and Playwriting Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Screenwriting and Playwriting Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum INTRODUCTION TO SCREENWRITING AND PLAYWRITING What is Screenwriting and Playwriting? 00:15:00 What is a Story? 00:05:00 Screenwriting Vs. Playwriting 00:15:00 Screenplay Format 00:15:00 Playwriting Format 00:15:00 GENERATING & ARRANGING IDEAS Stages of Screenwriting-Loglines, Synopsis, Treatment, Script 00:15:00 Generating, Judging and Testing Ideas 00:15:00 Generating Backstory for Screenplay 00:15:00 BUILDING YOUR NARRATIVE Conflict - The Building Block of Drama 00:15:00 The Hero's Journey and the 3 Act Structure 00:15:00 Sequences 00:05:00 Scenes 00:15:00 CHARACTERISATION Character Functions 00:05:00 Character Development 00:05:00 Characterisation through Action, Dialogue & Description 00:05:00 WRITING YOUR SCRIPT Pulling Your Ingredients Together into a Plan 00:15:00 Tools of Screenwriting 00:15:00 Dialogue - purposes, subtext, exercises, hiding exposition 00:15:00 Description - Dos and Don'ts 00:05:00 Pace & writing visually 00:30:00 MARKETPLACE Market - Who is the market? 00:30:00 Agents, Meetings & Pitching 00:05:00 Marketing Self, Networking, Building a Career 00:05:00 Pay 00:15:00 Playwriter Pay 00:05:00 Case Studies of Screenwriters Breaking Through 00:15:00 Case Studies of Playwright Breaking Through 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Occupational Therapy Diploma will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Occupational Therapy Diploma will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Occupational Therapy Diploma and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives of Occupational Therapy Diploma Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Occupational Therapy Diploma is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement This course is available to all learners and of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualifications to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction to Occupational Therapy About the Course & Instructor FREE 00:06:00 What is Occupational Therapy? 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:10:00 Working with Children 00:06:00 (Basic) Anatomy & Physiology The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 Creative & Management Skills The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Career Growth in Occupational Therapy Professional Development 00:05:00 Personal & Academic Development 00:06:00 Alternative Career Options 00:09:00 Individual (Client's) Development A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn how to master the art of selling with this Sales Psychology Course. You will explore the psychological principles behind successful sales, how to understand your customers' needs and motivations, and how to negotiate win-win deals

To become an efficient manager, you need a great command in leadership qualities. As much as you are influential in leadership qualities, your managerial success will become so high. However, if you wish to make your managerial career far better implementing efficient leadership quality, take a look at our accredited well designed The Manager: Management and Leadership Development course. The course is designed to teach you all the process and procedures of manager step by step. Following that, the modules of the course instruct you how to make a plan, execute the plan, take a decision, meet different challenges, solve problems, and evaluate and measure the performance efficiently. Overall, the course assists to enhance your knowledge, skill, and information regarding management and leadership to become expert in this role. Who is this course for? The Manager: Management and Leadership Development is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our The Manager: Management and Leadership Development is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development - Activities 00:00:00 Mock Exam Mock Exam - The Manager: Management and Leadership Development 00:20:00 Final Exam Final Exam - The Manager: Management and Leadership Development 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00