Name: Communication Strategies 1 Day Workshop in Airdrie
Price: 595 GBP
Availability: InStock

Livingston

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Anyone who manages or leads people in  a remote or virtual environment would benefit from the training provided by this Managing a Virtual Team training course materials. The course would suit people managing teams that work from home, on the road, at various locations or any other situation where the team is not based in the same place from day to day.

Course Contents:

Managing Virtual Teams has become a hot topic over the last few years. People are now much more likely to work from home, from their car, at alternative locations, or even on the other side of the world, which means managers might rarely see them.

Consequently, managers that are asked to lead these virtual teams not only face the usual leadership dilemmas, they also have to be able to adapt to these challenges in an environment where the rules have changed.

Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of teams and improve organisational and personal performance.

Perhaps you’ve always had virtual teams and you want to make your managers more effective. Or you want to refocus existing teams by developing your management team skills. Whatever your need, Trainer Bubble provides you with a comprehensive training course on managing a virtual team that will make your life easy.

Why is taking a virtual team training course a good idea?

Well, just imagine if you were better able to:

Inspire your virtual teams, bringing out the best in each and every individual.
Overcome the barriers and isolation that working remotely can cause.
Develop a virtual team that works collaboratively and with the interests of the organisation at heart.
Increase their teams performance through clear goal setting and communication.
Improve the effective use of technology within the organisation.
Develop trusting relationships that ensure the team works towards common goals.
Keep their teams happy and reduce staff turnaround.

Ultimately this training allows you to nurture a virtual team that is more motivated, inspired and productive. You need to know that your managers can effectively lead remote workers and now you have the training to do it.

This training will provide you with the tools and techniques to overcome the challenges of a virtual manager. They will be provided with practical tips to help you lead effectively, communicate successfully and consequently increase the performance of your virtual or remote team.

Course Topics:

What is a Virtual Team? – Providing the scope and broad definitions of various situations that constitute managing a virtual or remote team.

Benefits and Challenges – Identifying the benefits and challenges that face a manager of a virtual team and suggesting the mindset that a virtual manager needs to develop.

Competencies and Skills – Establishing the competencies and skills of a virtual manager and acknowledging where there may be development opportunities.

Virtual Team Case Study, Part One – The first part of a case study that follows Steve on his virtual team management journey. What challenges and opportunities are there for Steve with his new team?

Building a Virtual Team – What does a virtual team require from their manager to be a success and what ground rules should be set?

Virtual Team Case Study, Part Two – How should Steve set up his initial meeting with his team? What should be included and how should he approach this?

Working on Trust – What traits build trust in a virtual team and how can the participants demonstrate this with their teams?

Using Technology Effectively – Reviewing the tools available to the virtual manager and knowing which tool is better to use for each situation.

Virtual Team Case Study, Part Three – How can Steve resolve the challenges that he is facing with his virtual team? What should he do and how could he have avoided them in the first place?

Communication Skills – What is the best practice of communication with a virtual team and how can we ensure our communication approach is effective?

Feedback Skills – Understanding the purpose and guiding principles of feedback and developing an approach to feedback preparation.

Virtual Team Case Study, Part Four – What can Steve do to resolve the problem of a poorly performing virtual employee? How could he have avoided the problem in the first place?

Managing Performance from a Distance – How to monitor virtual work, set goals and provide effective reviews without micromanaging or losing control of the team.

Session Recap – An activity review of the core elements of the training course ready to feed into the personal action plan.

Course Feature:

At the end of this managing a virtual team training, you will be able to:

Understand and develop the skills required to effectively manage a virtual team
Build engagement and trust with members of their virtual team
Effectively use technology and tools to support communication within the team
Improve their communication and feedback approach with your virtual team
Track progress and performance management of team members to achieve success

Certification:

Once after the training you receive course completion certificate from Mangates.

Who can Attend?

Anyone who is interested in learning Managing Virtual Team Skills.

Mangates

Managing a Virtual Team Skills 1 Day Training in Livingston

Managing a Virtual Team 1 Day Training in Livingston

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to: 
Explore why time management issues arise
Improve ability to plan and prioritize work
The importance of setting clear goals
Minimize wasted time and distractions in the workplace
How to avoid being deflected from your priorities
Self-motivation as a time management tool
Dealing with unexpected events that steal time
Tools and techniques for effective delegation
How to say 'no' to some 'now' requests
Agenda:
Module One: Goal Setting
The Three P"s
S.M.A.R.T. Goals
Prioritizing Your Goals
Visualization
Module Two: Prioritizing Your Time
The 80/20 Rule
The Urgent Versus Important Matrix
Assertiveness
Module Three: Planning Wisely
Creating Your Productivity Journal
Maximizing the Power of Your Productivity Journal
The Glass Jar: Rocks, Pebbles, Sand, and Water
Chunck, Block, and Tackle
Ready, Fire, Aim!
Module Four: Tackling Procrastination
Why We Procrastinate
Nine Ways to Overcome Procrastination
Eat That Frog!
Module Five: Crisis Management
When the Storm Hits
Creating a Plan
Executing the Plan
Lessons Learned
Module Six: Organizing Your Workspace
Declutter
Managing Workflow
Dealing with Email
Using Calendars
Module Seven: Delegating Made Easy
When to Delegate
To Whom Should You Delegate?
How Should You Delegate
Keeping Control
The Importance of Full Acceptance
Module Eight: Setting a Ritual
What is a Ritual?
Ritualizing Sleep, Meals, Exercise
Examples of Rituals
Using Rituals to Maximize Time
Module Nine: Meeting Management
Deciding if a Meeting is Necessary
Using the PAT Approach
Building the Agenda
Keeping Things on Track
Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Instant Messaging and Chat Rooms
Teleconferencing
Email Lists and Online Groups
Collaborating Applications
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Learning Time Management Skills

Time Management 1 Day Training in Livingston

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Livingston

Emotional intelligence 1 Day Training in Livingston

Stirling

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not an HR initiative that managers are reminded to do once a year.  It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.
This Employee Engagement training is suitable for anyone that works in a management or leadership role.

Course Contents:

Help improve the engagement of your employees and increase business success
Engagement is a heightened emotional connection that an employee feels for his organisation, which influences them to put in greater effort. Higher engagement levels yield higher productivity and retention rates. This makes employee engagement a powerful factor in business success. Engaged employees are more productive, customer-focused, and profit-oriented and organisations are more likely to retain them.
An essential part of an organisation’s talent management strategy is its focus on employee engagement and retention. Organisations that maintain this focus create an environment where employees have the tools, resources, and professional opportunities to develop skills and fulfil their career goals.
Why is taking this course a good idea?

Well, just imagine if your you were better able to:

Understand the importance of employee engagement and the key part it plays in business success.
Apply tactics that motivate and engage employees, creating advocates for the business.
Achieve a working environment that encourages employees to excel at work activities.
Ensure talent retention by creating positive working relationships.
Develop a strategy for employee engagement success.
Prevent activities that cause disengagement and disgruntled workers.
Ultimately, these training course materials will help managers to engage and enthuse their team, creating a motivated workforce that wants to succeed.
Employee engagement is a key factor in creating the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, and with an enhanced sense of their own well-being.
These course materials aim to help highlight the requirements that managers and leaders have to help improve the engagement of employees, while giving them key tools and supporting content to ensure they are prepared  to deliver on employee engagement within the organisation.

Course Topics:

Introduction and Objectives – Setting the scene for the training course, defining what is meant by employee engagement and establishing participants expectations.
The Current Situations – Using a PEST analysis approach to identify the current status of employee engagement within the organisation, whilst establishing the internal and external factors that can have an impact on employee engagement.
Roles and Responsibilities – Establishing the different roles people have in ensuring employee engagement and the responsibilities that we all have for ourselves in ensuring we are motivated and engaged at work. Participants are encouraged to consider their own level of engagement, what this means and how it can improve.
The Four Enablers – Focusing on the Four Steps to Employee Engagement and how organisations and the leaders within it can create the right environment for a positive outlook to be nurtured. Includes a case study to identify key working practices.
Job Design – Understanding how the implementation of a job role can affect how the employee feels about it and the five characteristics that should be considered to help develop a role that employees are motivated to work in. Includes a chance to apply the five characteristics to a job role to help relate the approach to a real scenario.
Creating the Right Work Environment – Reviewing the big picture and the approach that the organisation and managers should take to ensure a culture of engagement and motivating factors. Creating an environment where employee engagement can flourish and applying techniques to personal work experiences.
Engagement and Retention – Establishing the importance of long-term career growth and opportunity to engagement and how this helps develop employees that feel valued and enjoy what they do each day. Includes a case study to identify how the approach can be applied to real-life scenarios.
Engagement Tactics – Developing an understanding of the tactics that can be applied to employee engagement and prioritising the factors that are most influential.
Disengagement and the Six Human Needs – Identifying how employees become disengaged and what action can be taken to turn this around. Developing knowledge of the fundamental needs that people need to have met to make them feel happy and motivated. Includes a case study that helps participants identify the needs of employees in a real example, while helping them to identify issues within their own team.
Critical Success Factors – Focusing on the engagement techniques that can be applied in the workplace and the critical success factors that managers should include in their strategy and how they might overcome barriers or challenges to their approach.
This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.

Course Feature:

At the end of this Employee Engagement training course you will be able to:
Define and recognise employee engagement
Design jobs to motivate and engage
Create an engaging work environment
Retain your talent
Use employee engagement strategies
Prevent disengagement

Certification:

Once after the training you receive course completion certificate from Mangates.

Who can Attend?

Anybody who is interested in learning Employee Engagement Skills.

Employee Engagement 1 Day Training in Stirling

Airdrie

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not an HR initiative that managers are reminded to do once a year.  It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.
This Employee Engagement training is suitable for anyone that works in a management or leadership role.
Course Contents:
Help improve the engagement of your employees and increase business success
Engagement is a heightened emotional connection that an employee feels for his organisation, which influences them to put in greater effort. Higher engagement levels yield higher productivity and retention rates. This makes employee engagement a powerful factor in business success. Engaged employees are more productive, customer-focused, and profit-oriented and organisations are more likely to retain them.
An essential part of an organisation’s talent management strategy is its focus on employee engagement and retention. Organisations that maintain this focus create an environment where employees have the tools, resources, and professional opportunities to develop skills and fulfil their career goals.
Why is taking this course a good idea?
Well, just imagine if your you were better able to:
Understand the importance of employee engagement and the key part it plays in business success.
Apply tactics that motivate and engage employees, creating advocates for the business.
Achieve a working environment that encourages employees to excel at work activities.
Ensure talent retention by creating positive working relationships.
Develop a strategy for employee engagement success.
Prevent activities that cause disengagement and disgruntled workers.
Ultimately, these training course materials will help managers to engage and enthuse their team, creating a motivated workforce that wants to succeed.
Employee engagement is a key factor in creating the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, and with an enhanced sense of their own well-being.
These course materials aim to help highlight the requirements that managers and leaders have to help improve the engagement of employees, while giving them key tools and supporting content to ensure they are prepared  to deliver on employee engagement within the organisation.
Course Topics:
Introduction and Objectives – Setting the scene for the training course, defining what is meant by employee engagement and establishing participants expectations.
The Current Situations – Using a PEST analysis approach to identify the current status of employee engagement within the organisation, whilst establishing the internal and external factors that can have an impact on employee engagement.
Roles and Responsibilities – Establishing the different roles people have in ensuring employee engagement and the responsibilities that we all have for ourselves in ensuring we are motivated and engaged at work. Participants are encouraged to consider their own level of engagement, what this means and how it can improve.
The Four Enablers – Focusing on the Four Steps to Employee Engagement and how organisations and the leaders within it can create the right environment for a positive outlook to be nurtured. Includes a case study to identify key working practices.
Job Design – Understanding how the implementation of a job role can affect how the employee feels about it and the five characteristics that should be considered to help develop a role that employees are motivated to work in. Includes a chance to apply the five characteristics to a job role to help relate the approach to a real scenario.
Creating the Right Work Environment – Reviewing the big picture and the approach that the organisation and managers should take to ensure a culture of engagement and motivating factors. Creating an environment where employee engagement can flourish and applying techniques to personal work experiences.
Engagement and Retention – Establishing the importance of long-term career growth and opportunity to engagement and how this helps develop employees that feel valued and enjoy what they do each day. Includes a case study to identify how the approach can be applied to real-life scenarios.
Engagement Tactics – Developing an understanding of the tactics that can be applied to employee engagement and prioritising the factors that are most influential.
Disengagement and the Six Human Needs – Identifying how employees become disengaged and what action can be taken to turn this around. Developing knowledge of the fundamental needs that people need to have met to make them feel happy and motivated. Includes a case study that helps participants identify the needs of employees in a real example, while helping them to identify issues within their own team.
Critical Success Factors – Focusing on the engagement techniques that can be applied in the workplace and the critical success factors that managers should include in their strategy and how they might overcome barriers or challenges to their approach.
This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.
Course Feature:
At the end of this Employee Engagement training course you will be able to:
Define and recognise employee engagement
Design jobs to motivate and engage
Create an engaging work environment
Retain your talent
Use employee engagement strategies
Prevent disengagement
Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in learning Employee Engagement Skills.

Employee Engagement 1 Day Training in Airdrie

Employee Engagement 1 Day Training in Livingston

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

This course focuses on effective negotiation techniques to be successful in different situations and with people holding different levels of power. The course evaluates how negotiations impact the organizations and ourselves. Reflect on the different outcomes that can be achieved through negotiation and understand which outcomes are acceptable for the intended objectives. Finally participants reflect on the influencing process and how one can achieve things without having the authority or power. 

Each module has been carefully selected based on the intake and skills gaps of the specific audience. After a brief introduction, participants are given 1 to 2 minutes to introduce themselves, practicing their presentation and communication skills (if the intake has included the requested video, this introduction will only be 1 minute). 

Learning Objectives:

At the end of this course, you will be able to:
Define negotiation and influencing stages and how to do so effectively. 
Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening. 
Understand individuals and organizations (attitude, behavior and culture). What each party expects, dealing with emotions, and resistance. 
Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge.
Understand communication strategies, effectiveness in communicating, verbal and nonverbal 
Orchestrating a plan: positioning, anticipating problems, managing conflicts, and  approaching others for help. 
Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience. 
Understand results: risk assessment, damage control, keeping good relationships, win-win outcomes. 
Understand how to use BAPNA, ZOPA, negotiation canvas and other tools and strategies.
Understand how communication and presentation skills empower your negotiation abilities. 

Agenda:

Before We Begin
Welcome/Introductions
Purpose/Inspiration
Course Dynamics
Self Evaluation on Basic Negotiation Skills Knowledge - Class Discussion

Negotiation Canvas
Understanding the Methodology
Think, Feel, See, Hear, Say and Do
Giving and Taking
Points of Interest
Plan B (Key Arguments and Drawbacks)

BATNA and ZOPA
BATNA - Best Alternative to a Negotiated Agreement Intro
Example/Role play: Selling a Car
ZOPA - Zone of Possible Agreement or "bargaining range” Intro
Example/Role Play: Overcoming a Negative Bargaining Zone

Evaluating Success
Defining Negotiation Success
Criteria to Evaluate/Measure Success and Effectiveness
Exercise/Role Play: Hand Shaking
Maintaining a Continued Positive Relationship

Influence and persuasion 
Definitions
General Overview
Positive and Negative Ways to Influence
Open Discussion: Sun vs Wind Tale 
Video: Perception and Persuasion
Video: The Science of Persuasion

Introduction to Communication and Presentation skills
Communication Skills
Exercise/Role Play: Connecting Strangers
Presentation Skills
Exercise/Role Play: Words Clearly Spoken and Silence
Video TED: How to Sound Smart - View and Discuss

Conclusions
Wrap Up
Self Assessment GAP
Feedback Form
Closing Remarks

Negotiation Skills - Professional 1 Day Workshop in Stirling

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Learning Objectives:

This workshop will help teach participants how to: 
Identify common communication problems that may be holding them back
Develop skills in asking questions
Identify what their non-verbal messages are telling others
Develop skills in listening actively and empathetically
Enhance their ability to handle difficult situations
Deal with situations assertively

Agenda:

Module One: The Big Picture
What is Communication?
How Do We Communicate?
Other Factors in Communication

Module Two: Understanding Communication Barriers
An Overview of Common Barriers
Language Barriers
Cultural Barriers
Differences in Time and Place

Module Three: Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed

Module Four: Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Interpreting Gestures

Module Five: Speaking Like a STAR
S = Situation
T = Task
A = Action
R = Result
Summary

Module Six: Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others

Module Seven: Asking Good Questions
Open Questions
Closed Questions
Probing Questions

Module Eight: Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies

Module Nine: Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips

Module Ten: Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground
Using "I" Messages

Module Eleven: Wrapping Up
Words from the Wise

Target Audience:

Anybody who is interested in learning Communication Strategies Skills.

Communication Strategies 1 Day Workshop in Stirling


Negotiation Skills - Professional 1 Day Workshop in Airdrie

Communication Strategies 1 Day Workshop in Airdrie

Personal development groups for practitioners with B&aacute;rbara GodoyA playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"<table style="width: 100%; border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style="width: 100%;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Tuesday Evenings Group&nbsp;6 pm to 7.15 pm&nbsp;(UK Time)</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Friday Lunchtime Group 12.30 pm to 1.45 pm(UK time)</td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 21 and 28 January 4, 11, 18 and 25 February 4, 11, 18 and 25 MarchTerm Two: 6, 13, 20 and 27 May 3, 10, 17 and 24 June 1 and 8 JulyTerm Three: 23 and 30 September 7, 14, 21 and 28 October 4, 11, 18 and 25 November</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 24 and 31 January 7, 14, 21, 28 February 7, 14, 21 and 28 MarchTerm Two: 2, 9, 16, 23 and 30 May 6, 13, 20 and 27 June 4 JulyTerm Three: 26 September 3, 10, 17, 24 and 31 October 7, 14, 21 and 28 November</td></tr></tbody></table> Venue: Online (Zoom) Fee:&nbsp;&pound;350&nbsp;per term or&nbsp;&pound;900&nbsp;the whole yearB&aacute;rbara Godoy&nbsp;M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP &amp; UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetB&aacute;rbara&rsquo;s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent&rsquo;s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. B&aacute;rbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: &ldquo;Experiences&rdquo; to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work. <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/f0370d38-60f2-46d6-bd42-11b15afedfae/original.jpeg" style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> Organized by: <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/376c7e35-cd6e-46a0-9b64-dee8373e64c4/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Personal development groups for practitioners with Bárbara Godoy
A playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"
Tuesday Evenings Group 6 pm to 7.15 pm 
(UK Time)	Friday Lunchtime Group 12.30 pm to 1.45 pm
(UK time)
Spring Term Phase One - 2025
22 and 29 April
6, 13, 20 and 27 May
3, 10, 17 and 24 June
Autumn Term Phase Two - 2025
23 and 30 September
7, 14, 21 and 28 October
4, 11, 18 and 25 November
Winter Term Phase Three - 2026
20 and 27 January
3, 10, 17 and 24 February
3, 10, 17 and 24 March	Winter Term Phase One - 2025
24 and 31 January
7, 14, 21, 28 February
7, 14, 21 and 28 March
Spring Term Phase Two - 2025
25 April
2, 9, 16, 23 and 30 May
6, 13, 20 and 27 June
Autumn Term Phase Three - 2025
26 September
3, 10, 17, 24 and 31 October
7, 14, 21 and 28 November


Venue: Online (Zoom)
Fee: £350 per term or £900 the whole year
Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work.





Organized by:






Therapy Harley Street

Unlocking Our-Selves 2025: "Away With the Fairies"

Full year

One Term

Plymouth

Transform Your Stress into Strength and Thrive in Any Situation!

When your role involves working with clients and service users who have experienced trauma or have special needs, you are expected to be resilient despite the relentless emotional and psychological impact on your well-being. This course focuses on your personal development in navigating the emotional challenges associated with your work.

Together, we will explore a range of emotion skills, practical tools, and resources that extend beyond mindfulness, gratitude, and positive thinking. We will delve into trauma-responsive processing and communication techniques that are vital for supporting your clients while also nurturing your own emotional well-being. 

Prepared for the Emotional Impact of Your Role
Research from the University of Central Lancashire in 2020 revealed that approximately 60% of emergency services personnel felt unprepared for the psychological impact of their job duties, especially when handling traumatic incidents. Additionally, a 2021 study by the Law Society found that many solicitors experience high levels of stress and burnout, with 70% of respondents reporting that the pressures of their profession significantly affect their mental health.

Based on the evidence-based method of Emotional Logic, this course will introduce you to a healthy adjustment process that avoids unhelpful coping strategies. Instead, it offers practical methods that align with your emotions and personality. You will learn to use an activity pack filled with tools and resources that will help you understand your emotional triggers and patterns, as well as discover the healthy reasons behind them. You will also learn how to prepare yourself for traumatic incidents to lessen their psychological impact. These tools are also effective for processing secondary trauma.





Course details:
Course Duration: 4 weeks
Session Length: 4 x 2-hour sessions via Zoom
Dates: June 3rd - 24th, 2025
Times: Tuesdays, 7pm-9pm, London time




Learning Outcomes
Participants will:
Develop practical skills for effectively managing stress.
Learn techniques to build and nurture emotional resilience.
Gain tools to enhance their communication skills and boost their confidence.
Create personalised strategies for maintaining resilience over time.




Course Structure
Week 1: Emotions and their Purpose
Introduction to a healthy adjustment process.
Discovering and understanding emotional patterns.
Exploring the useful purpose of grief emotions.
Identifying emotionally safe spaces and people.
Week 2: Emotions lead your values
Techniques to discover the values behind negative emotions.
Strategies to turn traumatic stories into value-filled narratives.
Experience the power of small steps with a big impact.
Tools to uncover unhelpful communication patterns.
Week 3: Resilience Strategies and Skills
Techniques to communicate boundaries and needs assertively and confidently.
Developing a personalised action plan for ongoing resilience.
Practice the power of peer support (discover how you can help each other)
Week 4: Nurturing personal resilience and social resilience
Practice all you've learned in peer groups.
Build your resilience network.




Who is this course for
This course is designed for professionals who must be resilient under relentless stress. This includes:
First responders
Health professionals
Legal professionals
Victim Services employees
Specialist care providers
HR professionals




Testimonials
The technique has made me more aware of my own emotions, the patterns and how to talk about them more effectively. – Jo  
He gave us a whole new language with which to communicate. – Marleen  
Even now, his session really helped me overcome the shame of feeling more ‘negative’ emotions, and I have been able to work on looking inward and identifying why I’m feeling a certain way rather than blaming others. – Georgia
Sessions with Sven have been refreshing, challenging and reassuring. As it turns out, there are very good reasons why I react the way I do, and instead of wondering what I can do to change, I see the answers have been there all along. – Michael




Format and Delivery
4 weekly live Zoom sessions.
A format that mixes workshop, lecturing and facilitating. 
Participants can ask questions at any time. 
You will receive a hard copy of the Activity Pack (designed for various learning styles.)
There will be no recordings to keep everyone emotionally and psychologically safe. (However, we can schedule a short recap session if you cannot attend a meeting because you are unwell.)
Weekly follow-up email with additional resources not yet included in the Activity Pack.

Eyes Up Training Limited

Stress Management

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.

Thrive Under Pressure: Resilience Skills for Stressful Work Environments

20% discount if you book before 29th April

Early Bird

Standard Admission

General Admission

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

As the awareness of neurodiversity increases, more and more people are being diagnosed, or suspect they are neurodiverse
This workshop, delivered by Esther Barrett, ADHD Coach, who was diagnosed with ADHD four years ago, provides educators with an overview of neurodiversity including dyslexia, dyspraxia, dyscalculia and autism; the challenges that neurodiverse people face and strategies to help with learning and work.
During this half-day workshop, our expert facilitator will guide you through proven strategies, hands-on techniques, and a repertoire of activities aimed at increasing your confidence in working with and supporting neurodiverse learners

Panda Education and Training Ltd

Neurodiversity

Dyslexia Awareness

Autism

Introduction to Neurodiversity for Educators (Post-16)

Introduction to Neurodiversity for Tutors, Trainers and Assessors

Monthly free to attend support group for people with hoarding behaviour.&nbsp; Facilitated by Founder/Chair Megan Karnes.&nbsp; Provides both psychological and practical support.

Monthly free to attend support group for people with hoarding behaviour. Facilitated by Founder/Chair Megan Karnes. Provides both psychological and practical support.

HoardingUK

Monthly free to attend support group for people with hoarding behaviour.  Facilitated by Founder/Chair Megan Karnes.  Provides both psychological and practical support.

Place in the Space

Join Mark on Thursday mornings to move, explore, and wake up to your true nature.Mark teaches Zen Yoga, a form of yoga based in Zen Buddhist philosophy. Zen Yoga emphasises a balance of the yin and yang aspects of practice, awareness/mindfulness, physical alignment, and the flow of energy in the body through the acupuncture meridian lines.Mark&#39;s classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.This class is suitable for all levels.Practising onlineCreate a clear and comfortable place to practice. Make sure you&#39;re not going to be disturbed. Have an extra layer handy for the relaxation period at the end just in case.CautionNot all asanas (postures) or movements are suitable for everyone. You should consult with your medical practitioner before beginning and yoga or exercise programme. I assume no responsibility or liability for any injuries or losses that may result from practising yoga via these online classes.

Join Mark on Thursday mornings to move, explore, and wake up to your true nature.
Mark teaches Zen Yoga, a form of yoga based in Zen Buddhist philosophy. Zen Yoga emphasises a balance of the yin and yang aspects of practice, awareness/mindfulness, physical alignment, and the flow of energy in the body through the acupuncture meridian lines.
Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.
This class is suitable for all levels.
Practising online
Create a clear and comfortable place to practice. Make sure you're not going to be disturbed. Have an extra layer handy for the relaxation period at the end just in case.
Caution
Not all asanas (postures) or movements are suitable for everyone. You should consult with your medical practitioner before beginning and yoga or exercise programme. I assume no responsibility or liability for any injuries or losses that may result from practising yoga via these online classes.

Mark Westmoquette

Mindfulness

Yoga

Join Mark on Thursday mornings to move, explore, and wake up to your true nature. Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.

Zen Yoga, Thursdays 10am (ONLINE)

***Personal Development : Personal Development***Do you want to focus your attention on improving your sense of self, identity, knowledge, and desires? You can only do that if you enrol in our specific personal development course.You gain a solid awareness of individual growth, academic development, and individual development from this personal development. In addition to these, personal development courses also emphasise the mental, social, spiritual, and emotional aspects of personal growth. You may improve your productivity, self-assurance, time management abilities, and creativity with the aid of this personal development course. Additionally, this personal development training teaches you how to control your stress at work and communicate effectively.Enrol in our personal development course to unlock your hidden potential!Learning Outcomes Of Personal Development courseAfter completing the Personal Development course, the learner will be able to -<ul><li>Learn everything there is to know about personal productivity and efficiency.</li><li>Personal development teaches how to optimise your time.</li><li>Personal development helps you learn how to improve your presentation skills.</li><li>You can understand how to improve your research abilities in this personal development course.</li><li>Personal development describes how to improve your presence.</li><li>Learning the basics of self confidence and personality is also part of personal development training.</li></ul>Special Offers of this Personal Development: Personal Development Course<ul><li>This Personal Development Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Personal Development Course</li><li>Instant access to this Personal Development Course</li><li>Get FREE Tutor Support from Monday to Friday in this Personal Development Course</li></ul>&gt;&gt; Main Course: Personal Development&gt;&gt; Free Courses***<ul><li>Course 01: Level 7 Diploma in Leadership and Management Course</li><li>Course 02: Communication Skills Course</li></ul>Other Benefits of this Personal Development Course<ul><li>Free 03 PDF Certificate</li><li>Lifetime Access</li><li>Free Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate as soon as completing the Personal Development course ] ***Personal Development : Personal Development***Detailed Course CurriculumIndustry Experts Designed this Personal Development course into 12 detailed modules.Assessment Method of Personal DevelopmentAfter completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.Certification of Personal DevelopmentAfter completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. <h2>
 
 <div>Who is this course for?</div>
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 Personal Development : Personal DevelopmentThis course is suitable for anyone who is dedicated to their professional development.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Personal Development : Personal DevelopmentThere are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Personal Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams.
 </div>

***Personal Development : Personal Development***
Do you want to focus your attention on improving your sense of self, identity, knowledge, and desires? You can only do that if you enrol in our specific personal development course.
You gain a solid awareness of individual growth, academic development, and individual development from this personal development. In addition to these, personal development courses also emphasise the mental, social, spiritual, and emotional aspects of personal growth. You may improve your productivity, self-assurance, time management abilities, and creativity with the aid of this personal development course. Additionally, this personal development training teaches you how to control your stress at work and communicate effectively.
Enrol in our personal development course to unlock your hidden potential!
Learning Outcomes Of Personal Development course
After completing the Personal Development course, the learner will be able to -
Learn everything there is to know about personal productivity and efficiency.
Personal development teaches how to optimise your time.
Personal development helps you learn how to improve your presentation skills.
You can understand how to improve your research abilities in this personal development course.
Personal development describes how to improve your presence.
Learning the basics of self confidence and personality is also part of personal development training.
Special Offers of this Personal Development: Personal Development Course
This Personal Development Course includes a FREE PDF Certificate.
Lifetime access to this Personal Development Course
Instant access to this Personal Development Course
Get FREE Tutor Support from Monday to Friday in this Personal Development Course
>> Main Course: Personal Development
>> Free Courses***
Course 01: Level 7 Diploma in Leadership and Management Course
Course 02: Communication Skills Course
Other Benefits of this Personal Development Course
Free 03 PDF Certificate
Lifetime Access
Free Retake Exam
Tutor Support
[ Note: Free PDF certificate as soon as completing the Personal Development course ]
***Personal Development : Personal Development***
Detailed Course Curriculum
Industry Experts Designed this Personal Development course into 12 detailed modules.
Assessment Method of Personal Development
After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.
Certification of Personal Development
After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download.
 Who is this course for? 
Personal Development : Personal Development
This course is suitable for anyone who is dedicated to their professional development.
 Requirements 
Personal Development : Personal Development
There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills.
 Career path 
Personal Development : Personal Development 
This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams.

Training Tale

Learning & Development

Personal Development

Professional Skills Course (PSC)

Leadership Development

Professional Development

Continuous Professional Development (CPD)

Personal Development : Personal Development

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					<div>The comprehensive Personal Development Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Personal Development Level 3 today, and learn from the very best the industry has to offer!</div>
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					<div>This best selling Personal Development Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Personal Development Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.The Personal Development Level 3 is CPD-accredited, so you can be confident you're completing a quality training course  will boost your CV and enhance your career potential. The Personal Development Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.After successfully completing the Personal Development Level 3, you will be awarded a certificate of completion  as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Personal Development Level 3 will help you stand out from the crowd. You can also validate your certification on our website.We know that you are busy and that time is precious, so we have designed the Personal Development Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</div>
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The comprehensive Personal Development Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Personal Development Level 3 today, and learn from the very best the industry has to offer!
This best selling Personal Development Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Personal Development Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.
The Personal Development Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Personal Development Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.
After successfully completing the Personal Development Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Personal Development Level 3 will help you stand out from the crowd. You can also validate your certification on our website.
We know that you are busy and that time is precious, so we have designed the Personal Development Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. 
Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Cloud

Personal Development Level 3

<div> <div> </div> <div> <div> <div> <h3>Highlights of the Course</h3> <ul> <li>Course Type: Online Learning</li> <li>Duration: 35 minutes</li> <li>Tutor Support: Tutor support is included</li> <li>Customer Support: 24/7 customer support is available</li> <li>Quality Training: The course is designed by an industry expert</li> <li>Recognised Credential: Recognised and Valuable Certification</li> <li>Completion Certificate: Free Course Completion Certificate Included</li> <li>Instalment: 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3>What you will learn from this course?</h3> <ul> <li>Gain comprehensive knowledge about personal development</li> <li>Understand the core competencies and principles of personal development Safeguards</li> <li>Explore the various areas of personal development</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert life coach</li> </ul> <hr /> <h3>Your Personal Development</h3> This personal development training course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. A key part of your progression within the adult social care sector will be focused on your personal development training. In a number of sectors it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance. The personal development training course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more. <h3>Who is this Course for?</h3> This comprehensive Your Personal Development course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this personal development can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. <h3>Entry Requirements</h3> This Your Personal Development course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. <h3>Assessment</h3> This Your Personal Development course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. <h3>Advance Your Career</h3> This Your Personal Development course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. </div> </div> </div> </div><h3>Recognised Accreditation</h3> This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.<div> <h3> Course Curriculum </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: The Course Structure</td> </tr> <tr> <td colspan="4">Module 2: Setting Standards</td> </tr> <tr> <td colspan="4">Module 3: Codes of Practice and Legislation</td> </tr> <tr> <td colspan="4">Module 4: Reflecting on your Work Activities</td> </tr> <tr> <td colspan="4">Module 5: Personal Attitudes and Beliefs</td> </tr> <tr> <td colspan="4">Module 6: Formal and Informal Learning</td> </tr> <tr> <td colspan="4">Module 7: Feedback</td> </tr> <tr> <td colspan="4">Module 8: Personal Development Plans</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td> 00:00:00</td> </tr> </tbody></table></div> </div>

Highlights of the Course
Course Type: Online Learning
Duration: 35 minutes
Tutor Support: Tutor support is included
Customer Support: 24/7 customer support is available
Quality Training: The course is designed by an industry expert
Recognised Credential: Recognised and Valuable Certification
Completion Certificate: Free Course Completion Certificate Included
Instalment: 3 Installment Plan on checkout



What you will learn from this course?
Gain comprehensive knowledge about personal development
Understand the core competencies and principles of personal development Safeguards
Explore the various areas of personal development
Know how to apply the skills you acquired from this course in a real-life context
Become a confident and expert life coach



Your Personal Development
This personal development training course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.
A key part of your progression within the adult social care sector will be focused on your personal development training. In a number of sectors it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance.
The personal development training course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.
Who is this Course for?
This comprehensive Your Personal Development course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this personal development can also take this course.
 Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.
Entry Requirements
This Your Personal Development course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.
Assessment
This Your Personal Development course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.
Advance Your Career
This Your Personal Development course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.
Recognised Accreditation

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
 Course Curriculum 
Module 1: The Course Structure			
Module 2: Setting Standards			
Module 3: Codes of Practice and Legislation			
Module 4: Reflecting on your Work Activities			
Module 5: Personal Attitudes and Beliefs			
Module 6: Formal and Informal Learning			
Module 7: Feedback			
Module 8: Personal Development Plans			
Obtain Your Certificate			
	Order Your Certificate of Achievement		00:00:00

Study Plex

Your Personal Development

<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Overview</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">✿ 21&nbsp;in 1 "Personal Development" Bundle ✿This Personal Development training offers :<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">21&nbsp;Free PDF Certificates</li><li fr-original-style="" style="box-sizing: border-box;">24/7&nbsp;Tutor Support</li></ul>Do you want to start an&nbsp;Personal Development&nbsp;career or simply learn more about it?Industry experts design the&nbsp;Personal Development&nbsp;bundle training so that you can pick subject-matter specialist&rsquo;s brains. Enrolling in this Personal Development course gives you access to a professionally designed curriculum and furthers your career in Personal Development.This&nbsp;Personal Development&nbsp;training has covered all the latest topics to keep you better prepared for your Personal Development profession.Enroll now for a successful Personal Development career!This Personal Development Bundle Consists the Following Courses:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">➽ Course 1:&nbsp;<a href="https://www.skill-up.org/course/personal-development-online-course/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Personal Development Online Course</a></li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 2:&nbsp;Personal Development Coach Training</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 3:&nbsp;Communication Skills Masterclass</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 4:&nbsp;Time Management: Step By Step Training</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 5:&nbsp;Minute Taking Masterclass</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 6:&nbsp;Life Skills Course</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 7:&nbsp;Breaking Habits &amp; Mastering New Ones</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 8:&nbsp;Emotional Intelligence, Mindfulness &amp; Empathy</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 9:&nbsp;Personal Hygiene Guidelines</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 10:&nbsp;Personal Branding Diploma</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 11:&nbsp;Personality Development Course</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 12:&nbsp;Leadership &amp; Management</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 13:&nbsp;Productivity Boosting</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 14:&nbsp;Biohacking Course: Boost Your Physical &amp; Mental Health</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 15:&nbsp;Neuro-Linguistic Programming NLP Course</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 16:&nbsp;Level 2 Rational Emotive Behaviour Therapy (REBT) Training</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 17:&nbsp;Decision Making in High Stress</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 18:&nbsp;How To Deal With Difficult People Training</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 19:&nbsp;Critical Thinking &amp; Problem Solving</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 20:&nbsp;Creative Thinking and Innovation</li><li fr-original-style="" style="box-sizing: border-box;">➽ Course 21:&nbsp;Financial Wellness: Managing Personal Cash Flow</li></ul><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Digital CertificateThis bundle comes with a free&nbsp;CPD Accredited PDF Copy certificate+ Transcript&nbsp;(according to the Learner&#39;s Choice). For additional courses, it costs&nbsp;&pound;14.99&nbsp;per copy.Hard Copy CertificateGet&nbsp;CPD Accredited Hard Copy certificate&nbsp;for&nbsp;&pound;19.99&nbsp;per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs&nbsp;&pound;10&nbsp;for international students as delivery charge.<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Description</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">If you want to learn more about Personal Development in-depth, this&nbsp;Personal Development&nbsp;diploma bundle is perfect for you. This package includes many courses that address all critical facets of Personal Development. You will gain the expertise and knowledge of the industry needed to advance your career in Personal Development.Here is the Course Curriculum for the Title course in this Bundle:➽ Course 1:&nbsp;Personal Development Online CourseSelf awareness breeds CONFIDENCE and self-esteem<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">YOO Promo</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to the Yoo Course</li><li fr-original-style="" style="box-sizing: border-box;">How the Course works</li><li fr-original-style="" style="box-sizing: border-box;">Advice from ancient Greece &ndash; Know Thyself!</li><li fr-original-style="" style="box-sizing: border-box;">Jung&rsquo;s main psychological types</li><li fr-original-style="" style="box-sizing: border-box;">It&rsquo;s your preference &ndash; in colour!</li><li fr-original-style="" style="box-sizing: border-box;">More about the colourful behavioural model</li><li fr-original-style="" style="box-sizing: border-box;">You on a bad day (The Dark Side)</li><li fr-original-style="" style="box-sizing: border-box;">What people say about you when you&rsquo;re not there</li><li fr-original-style="" style="box-sizing: border-box;">Owning your weaknesses</li><li fr-original-style="" style="box-sizing: border-box;">Confidence building is a journey &ndash; not an event</li></ul>Reading and connecting with others for the best RELATIONSHIPS<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How a new relationship develops</li><li fr-original-style="" style="box-sizing: border-box;">How to understand and build Rapport</li><li fr-original-style="" style="box-sizing: border-box;">The remaining 3 &lsquo;R&rsquo;s of relationship development</li><li fr-original-style="" style="box-sizing: border-box;">Reading body language, vocal tone and content</li><li fr-original-style="" style="box-sizing: border-box;">Communicating with the four main personality types</li><li fr-original-style="" style="box-sizing: border-box;">The 5 love languages for understanding those close to you</li><li fr-original-style="" style="box-sizing: border-box;">The top 5 relationship tips</li><li fr-original-style="" style="box-sizing: border-box;">Some relationship hacks and shortcuts &ndash; use with care!</li></ul>Emotional intelligence builds resilience and helps us through life&#39;s CHANGES<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding Emotional Intelligence</li><li fr-original-style="" style="box-sizing: border-box;">Recognising, expressing and regulating emotions</li><li fr-original-style="" style="box-sizing: border-box;">What is within your power?</li><li fr-original-style="" style="box-sizing: border-box;">Choices: Wisdom from a whining dog</li><li fr-original-style="" style="box-sizing: border-box;">A personal lesson in mental and emotional resilience</li><li fr-original-style="" style="box-sizing: border-box;">Nine hundred and fifty three; the most important number ever</li><li fr-original-style="" style="box-sizing: border-box;">Telling yourself a different story</li></ul>----------and 20 more Courses----------<section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 style="color: var(--bs-heading-color); box-sizing: border-box;" fr-original-style=" color: var(--bs-heading-color);">Who is this course for?</h2>This&nbsp;Personal Development&nbsp;training is open to everyone.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 style="color: var(--bs-heading-color); box-sizing: border-box;" fr-original-style=" color: var(--bs-heading-color);">Requirements</h2>For this&nbsp;Personal Development&nbsp;bundle, you don&#39;t need any formal qualifications.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 style="color: var(--bs-heading-color); box-sizing: border-box;" fr-original-style=" color: var(--bs-heading-color);">Career path</h2>This&nbsp;Personal Development&nbsp;Bundle will upskill you to build a thriving career in the following professional sector:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personal Development Training Officer (Average Annual Salary in the UK: &pound;15,000 to &pound;35,000)</li><li fr-original-style="" style="box-sizing: border-box;">Community Personal Development Development Worker (Average Annual Salary in the UK: &pound;16,000 to &pound;36,000)</li></ul></section></div></div></div>

Overview
✿ 21 in 1 "Personal Development" Bundle ✿
This Personal Development training offers :
21 Free PDF Certificates
24/7 Tutor Support
Do you want to start an Personal Development career or simply learn more about it?
Industry experts design the Personal Development bundle training so that you can pick subject-matter specialist’s brains. Enrolling in this Personal Development course gives you access to a professionally designed curriculum and furthers your career in Personal Development.
This Personal Development training has covered all the latest topics to keep you better prepared for your Personal Development profession.
Enroll now for a successful Personal Development career!
This Personal Development Bundle Consists the Following Courses:
➽ Course 1: Personal Development Online Course
➽ Course 2: Personal Development Coach Training
➽ Course 3: Communication Skills Masterclass
➽ Course 4: Time Management: Step By Step Training
➽ Course 5: Minute Taking Masterclass
➽ Course 6: Life Skills Course
➽ Course 7: Breaking Habits & Mastering New Ones
➽ Course 8: Emotional Intelligence, Mindfulness & Empathy
➽ Course 9: Personal Hygiene Guidelines
➽ Course 10: Personal Branding Diploma
➽ Course 11: Personality Development Course
➽ Course 12: Leadership & Management
➽ Course 13: Productivity Boosting
➽ Course 14: Biohacking Course: Boost Your Physical & Mental Health
➽ Course 15: Neuro-Linguistic Programming NLP Course
➽ Course 16: Level 2 Rational Emotive Behaviour Therapy (REBT) Training
➽ Course 17: Decision Making in High Stress
➽ Course 18: How To Deal With Difficult People Training
➽ Course 19: Critical Thinking & Problem Solving
➽ Course 20: Creative Thinking and Innovation
➽ Course 21: Financial Wellness: Managing Personal Cash Flow
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Description
If you want to learn more about Personal Development in-depth, this Personal Development diploma bundle is perfect for you. This package includes many courses that address all critical facets of Personal Development. You will gain the expertise and knowledge of the industry needed to advance your career in Personal Development.
Here is the Course Curriculum for the Title course in this Bundle:
➽ Course 1: Personal Development Online Course
Self awareness breeds CONFIDENCE and self-esteem
YOO Promo
Introduction to the Yoo Course
How the Course works
Advice from ancient Greece – Know Thyself!
Jung’s main psychological types
It’s your preference – in colour!
More about the colourful behavioural model
You on a bad day (The Dark Side)
What people say about you when you’re not there
Owning your weaknesses
Confidence building is a journey – not an event
Reading and connecting with others for the best RELATIONSHIPS
How a new relationship develops
How to understand and build Rapport
The remaining 3 ‘R’s of relationship development
Reading body language, vocal tone and content
Communicating with the four main personality types
The 5 love languages for understanding those close to you
The top 5 relationship tips
Some relationship hacks and shortcuts – use with care!
Emotional intelligence builds resilience and helps us through life's CHANGES
Understanding Emotional Intelligence
Recognising, expressing and regulating emotions
What is within your power?
Choices: Wisdom from a whining dog
A personal lesson in mental and emotional resilience
Nine hundred and fifty three; the most important number ever
Telling yourself a different story
----------and 20 more Courses----------
Who is this course for?
This Personal Development training is open to everyone.
Requirements
For this Personal Development bundle, you don't need any formal qualifications.
Career path
This Personal Development Bundle will upskill you to build a thriving career in the following professional sector:
Personal Development Training Officer (Average Annual Salary in the UK: £15,000 to £35,000)
Community Personal Development Development Worker (Average Annual Salary in the UK: £16,000 to £36,000)

Skill Up

Life Coach Training

Psychological Skills

CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & TranscriptY Certificates | 24/7 Tutor Support


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