Develop confidence and clarity in your public speaking skills. This training equips you with the tools to engage, persuade, and deliver impactful presentations effectively.
Discover the science of happiness and well-being with our Positive Psychology Course. Explore the principles and practices of positive psychology to enhance your mental health, resilience, and overall life satisfaction. Learn practical strategies for cultivating positive emotions, building meaningful relationships, and finding purpose and fulfillment in your daily life. Whether you're seeking personal growth or professional development, this course offers valuable insights and tools to help you thrive and flourish.
Description: We all know the importance of good writing. In business writing, the language is concrete, the point of view is clear and well expressed. This course will help you will get all the tools to become a good writer, and how to use writing skills for the improvement of your business. Report writing is a skill you will use again and again in your business. Here, you will learn how to write reports and proposal's, you will get a writing skill to present information in formal, informal, and proposal style. This Professional Business Writing will brush up your writing skills more if you are already a good writer. So, thinking to get an improvement in your writing skills? Join this course now. Learning Outcomes: The worth of accurate, written communication Learn how to write proofread your task so that it is clear, accomplished and correct How to exploit your skills in the realistic circumstances The correct format for memos, letters, as well as e-mails Prepare reports and proposals that inform, persuade, and provide information. Review your work so that it is clear, concise, complete, and correct. Apply these skills in real work applications. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Business Writing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Business Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Active and Passive Voice 00:15:00 Be Clear 00:15:00 Be Concise 00:00:00 Be Correct 00:05:00 Inclusive Language 00:05:00 Manners and Courtesy 00:05:00 Practical Language 00:15:00 Punctuation 00:15:00 Readability Index 00:15:00 Reviewing Your Writing 00:15:00 Sentence Construction 00:05:00 Sentences and Sentence Types 00:15:00 Spelling and Proofreading 00:15:00 Why Write? 00:15:00 Word Agreement 00:05:00 Writing Business Letters 00:15:00 Writing Effective E-mails 00:15:00 Module 02 The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Learning both time and priority management at the same time is very practical since they are both related. This is an example of exercising time and priority management. In this course, not only you would not waste time, but it will maximize your efforts to know about how to manage your time and priorities wisely. This would help you figure out how to do priority management for yourself and your company or organization as well. Since this course could provide you with all of these, then you don't have to think about it and register now to start. This course will provide you with the skills, knowledge and information of effective time and priority management. Who is the course for? Anyone is interested in learning about time and priority management. People who have an interest in knowing how managing time and priority works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Time and Priority Management is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Management Consultant Top Executive. Managing Time Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Priority Management Identify Your Priorities 01:00:00 The Difference Between Wants And Needs 01:00:00 Hot to Get Spending Under Control 01:00:00 You Have To Pay Yourself 00:30:00 Tips To Budgeting 01:00:00 Managing Time & Priority Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Advanced Diploma in Time Priority Management 00:20:00 Final Exam Final Exam - Advanced Diploma in Time Priority Management 00:20:00
Master the art of persuasive communication; unlock the secrets of successful bids! Immerse yourself in the exciting world of bid writing, sharpen your communication skills, and delve into the nuances of business law. Learn the ins and outs of purchasing and procurement, and finally, polish your presentation skills to shine in any corporate setting. Embark on a journey that transforms you into a persuasive communicator, expert bid writer, and impressive presenter, all bundled into one! Undoubtedly, the utility of this course bundle lies in its comprehensive approach to bid writing and business communication. To illustrate, consider the common problem many companies face: how to prepare a winning bid. It's not simply about showcasing your company's strengths but about effectively communicating why you're the ideal choice, how you understand the needs of the client and the project at hand, and your approach towards achieving the desired outcomes. In this Bid Writing, Tender Writing & Presentation Skills Training bundle, you will learn to construct convincing bids and present them compellingly. This skill is instrumental in turning the tide in your favour during contract negotiations or funding pitches. Understanding business law and procurement processes will enable you to ensure that your bids are compliant with regulations and that they are logistically and legally sound. The synergy of these skills dramatically increases the probability of your bid being successful, transforming the way your organisation approaches and secures business opportunities. The course bundle comprises the following CPD Accredited courses: Bid Writing Basic Business Communication Skills Business Law Purchasing and Procurement Presentation Skills Learning Outcomes: Become proficient in crafting compelling bids. Understand the principles of effective business communication. Gain insights into the legal aspects of business operations. Navigate the complex world of purchasing and procurement with ease. Develop superior presentation skills to deliver impressive pitches. Enrich your knowledge with essential business theories and models. Bid Writing: Learn to weave compelling narratives that ensure your bids stand out. Basic Business Communication Skills: Master the art of conveying your ideas persuasively and professionally. Business Law: Grasp the legal fundamentals that govern the business world. Purchasing and Procurement: Understand strategic purchasing and procurement processes. Presentation Skills: Hone your abilities to deliver impactful presentations. Comprehensive Approach: This course bundle integrates vital skills, giving you a holistic business understanding. Theoretical Concepts: Explore the theories that underpin successful business operations. Don't delay; transform your career trajectory with this comprehensive course bundle! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring bid writers seeking to enhance their skills. Business professionals aiming for effective communication skills. Individuals interested in the legal aspects of businesses. Anyone looking to excel in presenting their ideas persuasively. Career path Bid Writer - £28K to £45K/year. Business Communication Specialist - £30K to £50K/year. Purchasing Manager - £35K to £60K/year. Legal Consultant - £40K to £70K/year. Procurement Officer - £25K to £40K/year. Presentation Coach - £30K to £55K/year. Dive into this course bundle and unlock your full potential in the world of bid writing and business communication today! Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Are you ready to embark on an enlightening journey of wisdom with the Concierge, Hospitality & Receptionist Skills bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Concierge, Hospitality & Receptionist Skills. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: Concierge Course 2: Hospitality Management Level 2 Course 3: Professional Waiter Diploma Course 4: Receptionist Skills Course 5: Master Yourself in Talking with Strangers Course 6: Public Speaking Training Course 7: Business English Perfection Course Course 8: Customer Service Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Concierge, Hospitality & Receptionist Skills bundle illuminate your path to wisdom. The Concierge, Hospitality & Receptionist Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Concierge, Hospitality & Receptionist Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Concierge, Hospitality & Receptionist Skills bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Concierge, Hospitality & Receptionist Skills community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Concierge, Hospitality & Receptionist Skills Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Concierge, Hospitality & Receptionist Skills bundle. Establish robust bases across each course nestled within the Concierge, Hospitality & Receptionist Skills bundle. Decipher intricate concepts through the articulate content of the Concierge, Hospitality & Receptionist Skills bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Concierge, Hospitality & Receptionist Skills bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Concierge, Hospitality & Receptionist Skills bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Concierge, Hospitality & Receptionist Skills bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Concierge, Hospitality & Receptionist Skills bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Concierge, Hospitality & Receptionist Skills bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Concierge, Hospitality & Receptionist Skills journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Concierge, Hospitality & Receptionist Skills Bundle. Career path Armed with the Concierge, Hospitality & Receptionist Skills bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Concierge, Hospitality & Receptionist Skills bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
The aim of the "Organizational Structures in International Business" course is to provide students with an understanding of the different structures that businesses use to manage their operations across borders. This course will cover a range of topics, including the organizational design, strategy, culture, and management practices of multinational corporations (MNCs). After the successful completion of the course, you will be able to learn about the following, Organisational structures in international business Centralisation Vs. Decentralisation. Subsidiary board of directors. Performance Management. Control mechanisms - Approaches and constraints. Performance Evaluation System. HRM issues. Managing expatriates. The Organizational Structures in International Business course covers different structures used by multinational corporations (MNCs) in managing operations across borders. Students will explore the factors that influence the choice of structure and the challenges of managing people and resources in diverse environments. The course focuses on the practical aspects of organizational design and management, including cross-cultural communication, international HRM, and conflict resolution. Upon completion, students will be able to analyze the advantages and disadvantages of different organizational structures and understand the ethical and social responsibilities of MNCs. No prerequisites are required, but a basic understanding of international business concepts is recommended. Organizational Structures in International Business is a course that focuses on the different types of organizational structures commonly used in global business. The course covers topics such as the advantages and disadvantages of organizational structures, factors that influence the choice of organizational structure, cross-cultural management, international human resource management, and global supply chain management. The course aims to equip students with the knowledge and skills necessary to make informed decisions about designing and managing organizational structures in the context of international business. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Structures In International Business Self-paced pre-recorded learning content on this topic. Organizational Structures in International Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor International Business Manager Global Operations Manager International HR Manager International Marketing Manager International Finance Manager International Business Consultant International Trade Specialist Cross-Cultural Trainer Global Business Analyst International Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Embark on a captivating exploration of non-verbal cues with our 'The Secrets of Body Language' course, a window into the unspoken dialogue that frames our interactions. Grasp the subtle intricacies of gestures and postures in a program meticulously crafted to decode the silent yet powerful language of the body. From the tilt of the head to the stance of confidence, you'll journey through an enlightening curriculum designed to refine your perception and enhance your communication prowess. Learning Outcomes Comprehend the fundamental elements that constitute non-verbal communication. Analyse the diverse expressions conveyed through the movements of the head and face. Interpret the silent messages articulated by hands and limbs in various contexts. Discern how personality types influence gestural communication. Employ knowledge of body language to differentiate between persuasion and manipulation. Why choose this The Secrets of Body Language course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the The Secrets of Body Language Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this The Secrets of Body Language course for? Individuals aiming to elevate their interpersonal skills. Professionals seeking to understand client and colleague non-verbal cues. Negotiators looking to gain an edge in discussions and deal-making. Leaders wishing to project confidence and inspire trust through body language. Anyone interested in the psychological aspects of communication. Career path Human Resources Specialist - £25,000 to £40,000 Sales Director - £35,000 to £60,000 Professional Negotiator - £30,000 to £50,000 Public Relations Manager - £28,000 to £45,000 Behavioural Analyst - £27,000 to £46,000 Communications Coach - £26,000 to £39,000 Prerequisites This The Secrets of Body Language does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Secrets of Body Language was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding the Basics Understanding the Basics 00:46:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:40:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:08:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:55:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:34:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:10:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:03:00 Module 08: Understanding People Understanding People 01:01:00 Module 09: Personality and Types of It Personality and Types of It 00:49:00 Module 10: Digital Body Language Digital Body Language 00:58:00 Module 11: Use Body Language Use Body Language 01:01:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:43:00
The 'CPD Certified Financial Advisor Training' course provides comprehensive training to individuals aspiring to become financial advisors. It covers essential finance concepts, skills, financial planning, wealth management, personal financial statements, risk management, investment planning, divorce planning, and the use of Google Analytics for financial advisors. Learning Outcomes: Understand the fundamentals of finance and the role of a financial advisor. Develop essential skills required for effective financial advising. Learn the principles and techniques of financial planning for individuals and businesses. Gain expertise in wealth management and creating personal financial statements for clients. Learn to assess and manage financial risks for clients' investments and portfolios. Master investment planning strategies and asset allocation techniques. Acquire knowledge of divorce planning and financial considerations during divorce proceedings. Learn to utilize Google Analytics as a financial advisor for data analysis and decision-making. What skills you will gain: A detailed understanding of the intricacies of finance. Maestro of the fundamental financial advisory skill sets. A solid perspective of financial planning. Thorough knowledge of wealth management. Proficiency in making personal financial statements. Familiarity with financial risk assessment and management. A firm understanding of investment planning. Adequate comprehension of how to use Google Analytics. Why buy this CPD Certified Financial Advisor Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CPD Certified Financial Advisor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Financial Advisor training is suitable for - Students Recent graduates Job Seekers Anyone interested in financial advising Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise. Prerequisites To participate in this Financial Advisor course, all you need is - A smart device A secure internet connection And a keen interest in financial advising. Career path This Financial Advisor course will assist you in establishing a solid foundation in the field of finance and several fascinating job possibilities, such as - Finance Advisor Finance Analyst Financial Confiscator Financial Investigator In the United Kingdom, these positions pay an average of £20,000 to £65,000 a year. Course Curriculum Module 01: Introduction to Finance Introduction to Finance 00:23:00 Module 02: Essential Skill for Financial Advisor Essential Skills for Financial Advisors 00:34:00 Module 03: Financial Planning Financial Planning 00:37:00 Module 04: Wealth Management and Guide to Make Personal Financial Statements Wealth Management and Guide to Make Personal Financial Statements 00:18:00 Module 05: Financial Risk Management and Assessment Financial Risk Management and Assessment 00:31:00 Module 06: Investment Planning Investment Planning 00:25:00 Module 07: Divorce Planning Divorce Planning 00:26:00 Module 08: Google Analytics for Financial Advisors Google Analytics for Financial Advisor 00:26:00 Assignment Assignment - CPD Certified Financial Advisor Training 00:00:00
The course 'Learn When to Say No' aims to help individuals understand the importance of saying no, the challenges associated with it, and practical strategies for saying no effectively. Participants will learn what situations to say no to, when to say no, and how to communicate their boundaries confidently. Learning Outcomes: Recognize the significance of saying no and comprehend the difficulties in doing so. Identify specific situations where saying no is appropriate and learn to determine the right timing for expressing no. Develop effective communication skills to confidently say no in various scenarios. Acquire practical strategies and tools to handle challenging situations and navigate through potential conflicts when saying no. Why buy this Learn When to Say No? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Learn When to Say No there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Learn When to Say No course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Learn When to Say No does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn When to Say No was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Learn When to Say No is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: The Why of No - why No matters and why it's hard to say Why is No Important? 00:07:00 Why is No Difficult? Your Inner Gopher 00:09:00 Why is No Difficult? Six things that Drive you to Say Yes 00:09:00 Section 02: The What of No - What to say No to, and when to say it How to Challenge your Instincts on No 00:05:00 What to Say No to 00:05:00 Specific things to Say No to 00:05:00 When to Say No 00:08:00 What are your Choices? 00:09:00 When to Say No to Relationships 00:04:00 What does No Mean? 00:04:00 Section 03: How to say NO in lots of situations How to be Happy with No 00:07:00 How to Decide Yes or No: Six Tools to Help Make Your Decision 00:10:00 How to Decide Yes or No: Six Ways of Thinking about Any Problem 00:05:00 How to Make No Feel Easier 00:09:00 How to Say No 00:04:00 How to say No to Friends and Loved Ones 00:02:00 How to say No to your Customers 00:03:00 How to say No to False Assumptions 00:06:00 How to say No to Temptation 00:04:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to Get on with it: How to say No to Procrastination 00:08:00 How to say No in Negotiations 00:11:00 More Tips on How to Say No 00:05:00 Section 04: The What if of No; I've got you covered What if they Resist your No? 00:12:00 What if you want to Say Yes? 00:04:00 Four 'What if?' Questions 00:04:00 What if you don't Follow my Advice? 00:02:00 Assignment Assignment - Learn When to Say No 00:00:00