Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Levers of Project Agility: Effective Sponsorship Levers of Project Agility: Effective Sponsorship You may be using agile processes in your projects, even have extended the use of agile management practices into other areas of business. However, lack of purposeful and appropriate sponsorship can stifle most projects. An under-engaged or over-enthusiastic sponsor can demotivate the team, slowdown decision making and disrupt even best agile processes. In this talk, we will examine the crucial role of the sponsor, their desired attributes and their relation with the project manager, product owner and scrum master to identify the risk factors and provide tips and tools for avoiding pitfalls and having effective sponsors. You may be agile, but a poor sponsor can still hamper project success. We'll examine this crucial role, ideal attributes, and provide tips to maximize sponsor effectiveness. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Role of Leadership in an Agile Organization Agile is more than just a set of practices. It demands a mindset and organizational shift to truly become an agile organization. Leadership support is a critical component of this transformation. This session discusses the role of leadership and critical changes that leadership needs to undertake in order to build an environment where Agile can be successful. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Developing Predictable Agile Roadmaps When will this project be done? This is the million dollar question agile teams and organizations often grapple with when communicating with stakeholders. Attendees will learn how to build realistic road maps in order to have meaningful conversations with leadership teams, allowing them to confidently predict, set expectations, and facilitate organizational decision making. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list
Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list
Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list
Life Coaching and NLP Certification Life Coaching uses persuasive techniques to help people achieve personal growth. Our Life Coaching course will teach you how to break through people’s limiting beliefs to help them live a more empowered and self-sufficient life. Throughout this course, you’ll master the language of life coaching and be equipped with the practical skills to influence people’s positive thinking and bring out their best to fulfil their goals. Course Curriculum Life Coaching Module 01: Introduction to Life Coaching Module 02: History of Life Coaching Module 03: Listening as a Coach Module 04: The Language of Coaching Module 05: Coaching as a Developmental Change Process Module 06: Empowering the Client Module 07: Ethics in Coaching Module 08: Becoming an Effective Leader and Coach Neuro Linguistic Programming (NLP) NLP Lesson 1 – Introduction, Cause and Effect NLP Lesson 2 – The Map is Not the Territory NLP Lesson 3 – Sensory Acuity NLP Lesson 4 – Rapport NLP Lesson 5 – Representational Systems NLP Lesson 6 – Anchoring NLP Lesson 7 – State Elicitation NLP Lesson 8 – Language Patterns NLP Lesson 9 – Language Patterns 2 NLP Lesson 10 – Chunking (Learn more about this online course)
Ensuring consistent quality isn't just about retaining customer trust; it's about building lasting relationships and sustaining successful business models. Recent statistics from the UK reveal an impressive increase in the need for QA experts, with the profession experiencing a growth rate of 15% in the past year alone. Individuals in the Quality Assurance (QA) field can anticipate a salary range between £35,000 to £60,000 annually, depending on their experience and expertise. Our (QA) Quality Assurance Diploma - CPD Certified, is tailor-made for those aspiring to enter this thriving domain. The QA course comprehensively covers eight meticulously designed modules ranging from an introduction to Quality Management to the intricacies of Quality Audits. Learning Outcomes By the end of the QA - Quality Assurance course, learners should be able to: Comprehend the concept of quality Recognise the essential phrases used in QA - Quality Assurance Determine the different QA - Quality Assurance categories Learn how to incorporate consumer feedback into QA Know how to create and plan experiments to evaluate the quality Gain knowledge about Six Sigma The QA - Quality Assurance course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to QA - Quality Assurance. QA - Quality Assurance Course Curriculum Introduction to Quality Management Total Quality Management (TQM) Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits QA Course Key Highlights: CPD Certified Quality Assurance Course Quality Assurance Course Instance Access Self-paced Quality Assurance Learning Free PDF Certificates with the Quality Assurance Course Lifetime Access to the Quality Assurance Course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The QA - Quality Assurance course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in QA - Quality Assurance. It is also great for professionals who are already working in QA - Quality Assurance and want to get promoted at work. After Completing this course, anyone can later enrol in these courses: Level 4 Award in External Quality Assurance of Assessment Processes and Practice (RQF) Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) Requirements To enrol in this QA - Quality Assurance course, all you need is a basic understanding of the English Language and an internet connection. Career path Our Quality Assurance course will prepare you for a range of careers, including: Quality Assurance Analyst QA Engineer QA Team Lead Quality Assurance Automation Engineer Quality Assurance Analyst Associate Principal QA Advisor QA, Risk and Control Test and QA Analyst Certificates CDP Accerdited PDF Certificate Digital certificate - Included CPD Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside the UK: £9.99 each