Time to become a super parent through this child care course 'Twinkle twinkle little star.......why won't you go to sleep, my dear?' If that is you, don't worry because Baby Sleeping Guide: Perfect Parenting course is here to help you out. All new parents suffer from the problem of a crying baby, sometimes you swing them sideways and other times you try rhyming to them - very good strategies, but this course will teach you more strategies in order to help you take care of that cute little crying angel. Here you can learn all about babies sleeping, different sorts of sleeping bags and linens to help induce sleep, and so much more. You will also discover things that keep babies up all night such as possible allergies and teething. Learn about different sleeping sacks that provide your baby comfort and keeps you at ease. So what are you waiting for, iron up that 'Super Parent' cape and learn to take care of any baby? Course Highlights Baby Sleeping Guide: Perfect Parenting is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Baby Sleeping Guide: Perfect Parenting into 25 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 14 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Baby Sleeping Guide: Perfect Parenting Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Baby Sleeping Guide: Perfect Parenting is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Baby Sleeping Guide: Perfect Parenting is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Parenting: Baby Sleeping Guide Everything You Need To Know About Baby Sleeping 00:15:00 3 Best Organic Baby Sleeping Bags 00:30:00 All About Baby Sleeping Bags 00:30:00 Baby Sleeping and Intimacy 01:00:00 5 Steps To Get Your Baby To Sleep 00:30:00 Organic Baby Sleeping Linens 00:15:00 5 More Tips To Get Your Baby To Sleep 00:30:00 Baby Sleeping and Family 00:15:00 Allergies and Baby Sleeping 00:30:00 Baby Sleeping For You 00:15:00 Baby Sleeping For New Dads 00:30:00 Enough is Enough Baby Sleeping 00:30:00 Refusing to Sleep 01:00:00 3 Great Companies for Baby Sleeping Sacks 00:30:00 Teething and Baby Sleeping 00:30:00 5 Great Habits for Baby Sleeping 00:30:00 Organic Baby Sleeping 00:30:00 Baby Sleeping Techniques 01:00:00 The 5 S's To Baby Sleeping 00:30:00 The Controlled Crying Technique 00:30:00 Home Remedies For Baby Sleeping 00:30:00 How To Put Your Child To Bed Easily 01:00:00 Is Baby's Sleeping Affecting Other Children? 00:15:00 Multiple Bedtimes 00:30:00 SIDS 01:00:00 Mock Exam Mock Exam- Baby Sleeping Guide: Perfect Parenting 00:20:00 Final Exam Final Exam- Baby Sleeping Guide: Perfect Parenting 00:20:00
The Authority Guide to Emotional Resilience in Business course is one of the best-demanded courses to learn about emotional behaviour. It helps to develop emotional resilience and learn how to maintain realistic optimism to help you to manage stress more effectively within a business environment. This course provides you with the knowledge to help you understand how to deal effectively with the emotions integrated with change and unfamiliar or uncertain circumstances in your business. This course will teach you more about emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. What you'll learn understand emotional resilience with a business focus. put in place strategies to manage stress and weather storms in the workplace. develop your own personal resilience. understand how to develop resilience within the hearts and minds of your team and your organisation. Requirements You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course. You should be interested in emotions and resilience at work. You should be keen to learn techniques to understand how to contribute to your business success. Introduction to the Authority Guide to Emotional Resilience in Business Introduction to Resilience 00:04:00 What is Resilience? 00:02:00 Why Resilience is Useful and When Resilience is Useful 00:02:00 The Benefits of Resilience and Being More Resilient 00:02:00 Moods, Environments and Situations 00:18:00 Assessing your Emotional Resilience Assessing your Emotional Resilience 00:10:00 Resilience vs. Coping Coping With The Stresses And Strains of Life 00:03:00 When Stress Takes Over 00:03:00 The Role of Risk in Resilience 00:01:00 Challenge and Resilience 00:04:00 Moving From Setback to Comeback Facilitating Change 00:02:00 Developing Resilience In Change 00:02:00 How Emotions Are Involved In Change 00:02:00 Personal Transition Through Change 00:03:00 Personal Transition Through Change Curve 00:05:00 Anxiety - Can I Cope? 00:01:00 Happiness - At Last Something Is Going To Change 00:01:00 Denial - Change? What Change? 00:01:00 Anger - This Is Having A Bigger Impact Upon Me Than I Thought 00:02:00 Disillusionment - I'm Off. This Isn't For Me. 00:01:00 Depression or Despair - Who Am I? 00:01:00 Hostility - I'm Going To Make This Work If It Kills Me 00:01:00 Acceptance - I Can See Myself In The Future 00:01:00 Moving Forward - This Can Work And Be Good 00:01:00 Ways To Look After Yourself In Times Of Change 00:01:00 The Characteristics of Resilience Characterising Resilience 00:05:00 Anti-Fragility - The Resilience Of The Future 00:02:00 Resilience Is a Mindset 00:01:00 The Dynamics Of Resilience - Your Capacity To Adapt 00:03:00 Energy Levels And Resilience - Being Energy Efficient 00:03:00 Increasing Levels Of Resilience 00:01:00 The Body's Reaction To Adversity 00:02:00 The Neuroscience Of Resilience 00:02:00 The Behaviours of Resilience The Information Contained In Emotions 00:09:00 The Role of Optimism In Resilience 00:02:00 Your Beliefs About Perfectionism - How These Impact Upon Your Resilience 00:02:00 How Your Attitude To Change Impacts Upon Your Resilience 00:02:00 How Too Much Resilience Causes Problems 00:03:00 Working With Too Much Resilience 00:02:00 The Role Of Mindfulness In Developing Resilience 00:02:00 How Coaching Helps 00:01:00 8 Action Strategies to Develop Resilience Strategy 1 - Feel in Control 00:01:00 Strategy 2 - Create a Personal Vision 00:01:00 Strategy 3 - Be Flexible and Adaptable 00:01:00 Strategy 4 - Get Organised 00:01:00 Strategy 5 - A Mindset for Problem Solving 00:01:00 Strategy 6 - Get Connected 00:01:00 Strategy 7 - Be Socially Competent 00:01:00 Strategy 8 - Be Proactive 00:01:00 Team Resilience Ways Of Working To Build Team Resilience 00:01:00 The 4 Things That Resilient Teams Do 00:05:00 The Way to Lead Resilient Teams 00:03:00 Ways To Strengthen Resilience In Others 00:04:00 Organisational Resilience What is Organisational Resilience? 00:02:00 Working With Volatility, Uncertainty, Complexity and Ambiguity (VUCA) 00:06:00 The Capacity of Individuals and Organisation to Deal with VUCA 00:02:00 Ways To Build Resilient Organisations 00:03:00 The Paradox of Resilience The Paradox of Resilience 00:01:00
Join our Performance Coaching & Mentoring course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Performance Coaching & Mentoring course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Performance Coaching & Mentoring course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Performance Coaching & Mentoring. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Performance Coaching & Mentoring course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Performance Coaching & Mentoring is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Performance Coaching & Mentoring course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Performance Coaching & Mentoring Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:15:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Effective Communication Skill Effective Communication Skill 00:23:00 Module 06: Personal Skills Personal Skills 00:22:00 Module 07: Management Skills Management Skills 00:25:00 Module 08: Organisational Skills Organisational Skills 00:22:00 Module 09: Motivation and Mindset Motivation and Mindset 00:24:00 Module 10: Key Themes of NLP Key Themes of NLP 00:21:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Performance Coaching & Mentoring 00:00:00
Unlock your true potential with the Reclaiming Your Masculine and Feminine Toolkit! This comprehensive resource offers transformative exercises, including daily self-awareness prompts, boundary-building tools, emotional regulation techniques, and breathwork practices. Balance your energies, enhance self-awareness, and align with your purpose. Perfect for anyone looking to deepen their personal growth journey. Embrace your power today!
In the arena where words become weapons and proposals are battlegrounds, mastery is the key to victory. Welcome to the pinnacle of persuasive prowess, where every syllable holds the power to clinch the deal of a lifetime. Step into the world of Bid Writing with our Level 3 Certificate course, an odyssey of strategic storytelling and tactical finesse. Unlock the secrets to crafting compelling bids, including Bid Writing, that captivate clients and conquer competitions.From inception to implementation, this comprehensive online training equips you with the tools to navigate the bid writing and process with confidence and clarity. Dive deep into the intricacies of Bid Writing, planning, structuring, and presenting winning proposals that leave a lasting impression. Explore the art of identifying unique selling points, leveraging them to your advantage, and mastering Bid Writing. Discover the science behind estimation, costing, quality control, and bid writing, ensuring that every bid is a masterpiece of precision and persuasion. With templates and techniques at your disposal, unleash your creativity and elevate your bid writing and game to unprecedented heights. Join us on a journey where words wield unparalleled power, bids, including Bid Writing, are more than just documents-they're strategic maneuvers in the game of business domination. Learning Outcomes: Master the principles and techniques of effective bid writing. Develop strategic planning skills for bid development. Structure bids with clarity and coherence. Identify and articulate unique selling points to enhance proposal impact. Apply estimation methods and cost analysis for accurate bid pricing. Implement quality control measures to ensure polished and professional proposals. Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method Module 09: Costing and Pricing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training Who is this course for: Aspiring Bid Writers Proposal Managers Sales Executives Business Development Professionals Freelance Writers Requirements Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training To enrol in this Level 3 Certificate in Mastering the Art of Bid Writing: a Comprehensive Online Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training Career Paths: Bid Writer: £25,000 - £45,000 Proposal Manager: £30,000 - £50,000 Business Development Executive: £25,000 - £40,000 Sales Manager: £35,000 - £60,000 Marketing Coordinator: £20,000 - £35,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Buckle up and prepare for takeoff on an exhilarating journey into the dynamic world of Airport Management. Imagine yourself at the helm of bustling terminals, orchestrating seamless operations, and ensuring the smooth flow of passengers and cargo. Welcome aboard our Level 3 Certificate course, where every module propels you closer to mastering the art of managing one of the busiest hubs of modern civilization. Step into the cockpit of knowledge as you navigate through the intricacies of Airport Management. From mastering the nuances of customer service to overseeing passenger terminal operations, each module of this Level 3 Certificate in Airport Management is a beacon guiding you towards excellence in airport administration. Explore the inner workings of airport components, decipher the secrets of airline scheduling, and delve into the complexities of cargo and security management with our Level 3 Certificate in Airport Management. With a focus on sustainability, innovation, and growth, this Level 3 Certificate in Airport Management course equips you with the tools and insights needed to soar to new heights in the aviation industry. Prepare to embark on a thrilling adventure where every challenge is an opportunity to shine. Join us on this voyage of discovery with our Level 3 Certificate in Airport Management, and let your passion for aviation propel you towards a rewarding career in Airport Management. Learning Outcomes: Gain a comprehensive understanding of Airport Management principles and practices. Develop proficiency in providing exceptional customer service within airport environments. Master the intricacies of passenger terminal and cargo management. Acquire knowledge of aviation noise control and weather management techniques. Explore strategies for sustainable airport operations and security management. Foster innovation and drive growth in airport management practices. Level 3 Certificate in Airport Management Module 01: Introduction to Airport Management Module 02: Airport Customer Service Module 03: Passenger Terminal Management Module 04: Airport Components Module 05: Airport Peaks and Airline Scheduling Module 06: Cargo Management Module 07: Aviation Noise Control Module 08: Weather Control Module 09: Sustainable Airport Management Module 10: Security Management Module 11: Innovation and Growth Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Airport Management course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Airport Management course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Airport Management course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Airport Management Who is this course for: Aspiring Airport Managers Aviation Enthusiasts Travel Industry Professionals Logistics and Supply Chain Managers Business Administration Graduates Requirements Level 3 Certificate in Airport Management To enrol in this Level 3 Certificate in Airport Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Airport Management Career Paths: Airport Manager: £30,000 - £60,000 Airline Operations Supervisor: £25,000 - £45,000 Cargo Operations Manager: £35,000 - £55,000 Security Operations Coordinator: £25,000 - £45,000 Terminal Services Director: £40,000 - £70,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Parental alienation is a complicated, problematic, specialist area of mental health, family functioning, social policy and law. Child Attachment and Family Trauma Training (CAFTT) is committed to providing modern, professional grade training in attachment/ neuropsychology, focusing on improving family functioning, professional practice, outcomes related to child development and family welfare. Attachment-Led Theory & Practice for Parental Alienation Parental alienation disrupts attachments, psycho-developmental prospects, and quality of life for hundreds of thousands of children and families. CAFTT's CPD accredited parental alienation training provides intensive, self-paced learning and multiple-choice assessment to achieve Certification in Attachment-Led Theory and Practice in Parental Alienation. PA1’s intensive and CPD-accredited parental alienation training updates typical approaches with modern attachment, family systems, and neuropsychology. Parental alienation’s vulnerabilities, triggers, strategies, behaviours, and incremental impacts on children's psychological functioning into adulthood are detailed across 16 lectures spanning 13.5 hours of learning. Currently, there appears to be little or no other accredited training in the UK. PA1 is aimed at providing an empirically structured, open access route to understanding parental alienation, and earning Continued Professional Development accreditation points in this complicated and specialist field. The process of alienation and its stages are explained in detail, alongside how each stage impacts on children and other family members. The incremental results for children and other family members are provided in short, medium and long-term form. PA1 draws on the best practice and advice of some of the world’s top experts. Your course tutors years of interaction with the UK’s family court system corroborates and compliments the established observational literature with an aetiological perspective using updated attachment, neuropsychology and child development approaches. Parental alienation is one of many types of damaging parental manipulation.And often, the manipulation and persuasion of child professionals. Understanding the processes and results of parental alienation may raise awareness and identification of other types of abuse inflicted on children and concealed by manipulation of victims and professionals. Importantly, PA1 addresses, in detail, the pathogenesis of many mental health disorders arising from family interactions. Much family pathology is trans-generational, meaning some children may be born to endure long-lasting psychological distress, in the absence of informed assessment, identification and intervention. The course has more than 13.5 hours of intensive instruction across 16 lectures, making PA1 outstanding value for money. Obtaining the same level of knowledge from other sources would, we suggest, be far more time consuming and expensive. Each lecture is arranged around addressing parental alienation as a mental health problem for the whole family unit, focusing on processes and outcomes for each family member. The lectures are dual-designed as standalone references for a fully informed presentation on important topics and to incrementally develop knowledge, not just of parental alienation but the various issues parents and professionals encounter when in the difficult position of facing, or being tasked to assist, where this type of parental manipulation may be ongoing. Who is this course for? Teachers Safeguarding Leads Medical Professionals Police Mental Health Workers Any Judicial Authority Domestic Violence Workers Parents & Family Members wishing CPD Child Welfare Officers Social Workers Family Liaison Workers Judges Children's Guardians Therapists Psychologists Community workers Family Law Professionals Here is what you get: Full course access without restrictions Structured training videos All Downloadable learning PDF & PABs checklist materials Assessments throughout the course 18 CPD Points upon successful completion of the assessments Continued Professional Development Certification
Learn how to use Emotional Freedom Techniques (Tapping) specifically to release anxiety and panic attacks
Creative Writing Training Online Do you want to start a profession in creative writing or expand your knowledge in this Creative Writing field? You have arrived at the perfect place if you want to learn more about Creative Writing. The Creative Writing Course will help to develop into an expert in the area. You will learn how to use efficient Writing and Communication during this creative writing course. This Creative Writing includes how to write sales content as well as the selling process.This creative writing course will also teach you the methods and tips you need for quick and effective Commercials, marketing and mailing. Your practical knowledge and skills will enable you to prepare for perfect web writing once you have completed this creative writing course. This creative writing course will increase your expertise on Writing Commercials and Multimedia Presentations. Take the next step toward achieving your personal and professional objectives by enrolling in the creative writing course today. Learning Outcome With the help of this essential creative writing training, you can: You will know about Copywriting and Writing for the Web creative writing will allow you to make an effective Communication, sells content, mailing and Multimedia Presentations You are knowledgeable about how to do Print Advertisements, Writing Brochures, Catalogues, and Other Sales Materials with our creative writing training. Main Course: Creative Writing Special Offers of this Creative Writing Course This Creative Writing Course includes a FREE PDF Certificate. Lifetime access to this Creative Writing Course Instant access to this Creative Writing Course Get FREE Tutor Support to this Creative Writing Course Creative Writing Training Online You will learn how to use efficient editing tools, such as proofreading text for spelling, punctuation, and grammatical errors as well as basic formatting, through this Creative Writing: Creative Writing Course. You will also learn time-saving and effective proofreading techniques in this Creative Writing: Creative Writing Course, which will guarantee that no mistakes are missed. You will graduate from this Creative Writing: Creative Writing Course with the necessary knowledge and abilities to pursue a variety of employment options in the proofreading industry. Who is this course for? Creative Writing Training Online A wide range of individuals who want to improve their knowledge and abilities in creative writing can benefit from the Creative writing Course. Requirements Creative Writing Training Online To enrol in this Creative Writing Course, students must fulfil the following requirements. To join in our Creative Writing Course, you must have a strong command of the English language. To successfully complete our Creative Writing: Creative Writing Course, you must be vivacious and self driven. To complete our Creative Writing: Creative Writing Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Creative Writing: Creative Writing Course. Career path Creative Writing Training Online Taking a creative writing: Creative Writing course can lead to fascinating job prospects in a variety of creative writing-related industries.
Leaders and managers are powerful people who are able to exercise considerable influence over the way in which an organisation operates and its employees. Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. It is concerned with right versus wrong, good versus bad and the many shades of grey in between. Moral implications spring from virtually every decision, both on and off the job, requiring the ethical leader to have more imagination and the courage to do the right thing, from an ethical standpoint. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.