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6444 Personal Development courses in Hexham delivered On Demand

Handling Difficult Customers

4.8(9)

By Skill Up

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how

Handling Difficult Customers
Delivered Online On Demand1 hour 6 minutes
£25

Microsoft Teams Masterclass

By IOMH - Institute of Mental Health

Overview of Microsoft Teams Masterclass In today’s fast-changing digital world, Microsoft Teams is now one of the main tools used by over 4.8 million businesses in the UK. It helps teams work together, whether they are in the office, working from home, or using a mix of both. This Microsoft Teams Online Masterclass is designed to help you learn the platform from start to finish, whether you are just starting or want to improve your current skills. The need for people who can manage Teams and support communication in the workplace is growing quickly. The Microsoft Teams Online Masterclass covers all the key parts of using the platform. You will learn how to create and manage teams, handle channels, schedule meetings, make video calls, and use apps and connectors to make work easier. Whether you’re using the free or paid version, this course gives you simple, clear lessons that show how to use Teams in real work settings. You’ll also get helpful tips on using advanced tools to support smooth teamwork. As companies spend more money on digital tools, there is a high demand for people who understand Microsoft Teams well. This Microsoft Teams Online Masterclass helps you build real skills that employers are looking for. By taking this Microsoft Teams Online Masterclass, you can prepare for better job opportunities and be ready for the future of work. Learning Outcomes By the end of this Microsoft Teams Online Masterclass, you will be able to: Use the Microsoft Teams dashboard and set it up on your device Organise teams, add or remove members, manage channels, and use chat easily Work better with others by using Word, Excel, and PowerPoint inside Teams Run smooth voice calls, video meetings, and presentations Set up advanced tools, apps, and connect with other organisations Use helpful tips, shortcuts, and personal settings to save time and work smarter Who is this course for? This Microsoft Teams Online Masterclass is ideal for: Office workers and team members who want to improve their online communication and teamwork, especially in remote or hybrid jobs Admin staff and office managers who manage team messages, set up meetings, and need to know how to use all features of Teams Small business owners and startups looking for low-cost ways to connect with their teams and choose the best Teams version for their needs IT support staff and tech admins who handle Teams setup, user accounts, and need to solve technical issues in the workplace Career changers and new job seekers who want strong Microsoft Teams skills to help them find work and succeed in modern office roles Process of Evaluation After studying the Microsoft Teams Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Microsoft Teams Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Microsoft Teams Masterclass course. Career Path Completing the Microsoft Teams Online Masterclass can lead to roles such as: Teams Administrator – £22,000 to £35,000 per year Digital Communications Specialist – £25,000 to £42,000 per year Collaboration Systems Analyst – £28,000 to £45,000 per year Business Communications Coordinator – £20,000 to £32,000 per year IT Support Technician – £18,000 to £30,000 per year Course Curriculum Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts@@ 00:03:00 TIP #7 - Customize the Environment 00:02:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00

Microsoft Teams Masterclass
Delivered Online On Demand1 hour 35 minutes
£11.99

Masterclass for Law of Attraction

By Course Cloud

Course Overview Your thoughts have the power to change your life. Whatever can be imagined can also be achieved, if you have the right mindset. In this course, you will learn how to harness the Law of Attraction to bring abundance into your life and manifest your dream life. It will change your mindset to help you naturally attract positivity wherever you go and open up doors to new opportunities. It will also explore in detail the different ways to incorporate the Law of Attraction into your daily life, including everyday meditation exercises.  By the end of this course, you will have a brand new outlook on life, and will have the knowledge to implement the Law of Attraction wherever you go to start living a life of abundance. Once you have learned about the power of positive thought, you will start seeing endless opportunities. Are you ready to start your personal growth journey? Enrol today and discover what you could be! This best selling Masterclass for Law of Attraction has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Masterclass for Law of Attraction is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Masterclass for Law of Attraction is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Masterclass for Law of Attraction is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Masterclass for Law of Attraction, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Masterclass for Law of Attraction will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Masterclass for Law of Attraction to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Masterclass for Law of Attraction
Delivered Online On Demand
£25

Networking in a Virtual World

By IIL Europe Ltd

Networking in a Virtual World It's easy for meetings and discussions in a virtual environment to become routine, sterile, predictable, or downright boring. Unlike traditional meetings where it's easier to establish rapport, develop relationships and have more personal conversations, the virtual world makes these important personal interactions more difficult, if not impossible. This course will offer practical suggestions and ideas to help groups and project teams establish and maintain rapport as well as keep virtual meetings more interesting and fun. Networking and interacting during virtual meetings can be challenging, but if groups and teams make an effort to incorporate a few basic relationship tactics, those boring virtual meetings can become a thing of the past. What You Will Learn At the end of this program, you will be able to: Identify the typical challenges and limitations of virtual meetings and how to successfully overcome these obstacles Recognize communication options that could help with online interaction during meetings and calls Explain the importance of proactive facilitation techniques to help keep virtual meetings interactive, interesting and fun Incorporate training, coaching, and peer review opportunities into virtual meetings to enhance participant engagement while at the same time developing personnel Getting Started Challenges and realities of a virtual world Various communication options The necessities of effective facilitation and communication Training opportunities Coaching opportunities Peer review opportunities Summary and Next Steps

Networking in a Virtual World
Delivered Online On Demand15 minutes
£40

Screenwriting Diploma

By Imperial Academy

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Screenwriting Diploma
Delivered Online On Demand
£12

The Powerful Link Between Mindfulness and Physical Presence

By IIL Europe Ltd

The Powerful Link Between Mindfulness and Physical Presence Mindfulness is characterized by nonjudgemental awareness of oneself in relation to the environment; it involves openness, curiosity and general acceptance toward other people. Mindful leaders manage their negative thoughts and feelings, rather than react to them - which means they are able to consciously choose the best response to a given situation. They are more purposeful in how they approach different situations, and they are also able to be more flexible in how they respond. The more consistently leaders bring a mindful presence to their day to day activities, the greater the trust they inspire, the greater their influence becomes, the better their decisions are and the more effectively they lead. Mindfulness has been proven to be hugely beneficial to positive experiences, well-being and influence. When we are mindful, this affects self-confidence, body language and presence in a positive way. Strategies for improving mindfulness and state management Specific pitfalls to avoid in body language 5 tips for improved presence and impact at work 5 tips for vocal impact

The Powerful Link Between Mindfulness and Physical Presence
Delivered Online On Demand30 minutes
£15

The Powerful Link Between Mindfulness and Physical Presence

By IIL Europe Ltd

The Powerful Link Between Mindfulness and Physical Presence Mindfulness is characterized by nonjudgemental awareness of oneself in relation to the environment; it involves openness, curiosity and general acceptance toward other people. Mindful leaders manage their negative thoughts and feelings, rather than react to them - which means they are able to consciously choose the best response to a given situation. They are more purposeful in how they approach different situations, and they are also able to be more flexible in how they respond. The more consistently leaders bring a mindful presence to their day to day activities, the greater the trust they inspire, the greater their influence becomes, the better their decisions are and the more effectively they lead. Mindfulness has been proven to be hugely beneficial to positive experiences, well-being and influence. When we are mindful, this affects self-confidence, body language and presence in a positive way. Strategies for improving mindfulness and state management Specific pitfalls to avoid in body language 5 tips for improved presence and impact at work 5 tips for vocal impact

The Powerful Link Between Mindfulness and Physical Presence
Delivered Online On Demand30 minutes
£15

Tired of the Burnt Out Blues - Double Click on Self Care with Agility

By IIL Europe Ltd

Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.

Tired of the Burnt Out Blues - Double Click on Self Care with Agility
Delivered Online On Demand15 minutes
£15

Tired of the Burnt Out Blues - Double Click on Self Care with Agility

By IIL Europe Ltd

Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.

Tired of the Burnt Out Blues - Double Click on Self Care with Agility
Delivered Online On Demand45 minutes
£15

Compliance Manager

4.7(160)

By Janets

The Risk and Compliance Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Risk and Compliance Manager Course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Compliance Introduction to Compliance 00:23:00 Module 2: Five basic elements of compliance Basic Elements of Effective Compliance 00:26:00 Module 3: Compliance Management System (CMS) Compliance Management System 00:23:00 Module 4: Compliance Audit Compliance Audit 00:34:00 Module 5: Compliance and Ethics Compliance and Ethics 00:36:00 Module 6: Risk and Types of Risk Further Risk Types 00:44:00 Module 7- Introduction to Risk Management Introduction to Risk Management 00:13:00 Module 8: Risk Management Process Risk Management Process 00:20:00 Module 9: Time Management Time Management 00:36:00 Module 10:Organisational Skills Organisational Skills 00:26:00 Module 11: Communication Skills Communication Skills 00:26:00 Mock Exam Mock Exam- Compliance Manager 00:20:00 Final Exam Final Exam- Compliance Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Compliance Manager
Delivered Online On Demand5 hours 47 minutes
£25