The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning
Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary
This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.
We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
This is for New leaders/Managers working within early years. This programme is consists of 6 topics which all include work based projects. 1. What does good leadership look like? 2 Enhance your communication skills .3. Promoting good teamwork. 4 Managing Difficult Conversations. 5. Getting to know sector relevant documents. 6. The importance of wellbeing for yourself and for your team. This programme of training ensures new leaders are professional, knowledgeable and confident in leading teams of people. The work based projects gives the opportunity to practise new skills and then reflect on that practise with the trainer. The programme is delivered individually for maximum impact either face to face or virtually depending on the location The trainer has 24 years experience of managing teams of people in the early years and can relate to the busy, challenging emotional environments that Early Years Leaders work in. Each session is 1.5hrs.
Event Description: The Year of YOU – No More Secrets Kick off 2025 with our first ORSC Community Event, The Year of YOU – No More Secrets! Building on the momentum from our Christmas Party and 12 Days of Christmas campaign, we’ll dive into visioning for the year ahead. Together, we’ll explore: 🌟 Which version of you will guide your journey in 2025 🎯 Vision boards or personal visions for the year 💡 A fun, collective-led experience full of connection and insight Details: 📅 Date: Monday, 13th January ⏰ Time: 5:00 PM – 6:30 PM GMT 📍 Location: Virtual on Zoom Register now to join us for fun, practice, exploration, and meaningful connection. We can’t wait to see you there!
As AI becomes more embedded in our workplaces, coaching needs to evolve to keep up. But how do we as coaches create the space for teams to truly integrate AI as a team member? Or maybe AI is not a team member – maybe that is us as coaches humanising it. Join us for our next ORSC Community Event on 12th March, where we’ll explore: How to coach effectively in the AI era Whether AI should have a "voice" in team alignment The balance between human intuition and digital intelligence Given the topic, we’re hosting this event virtually—embracing AI by bringing its voice into the conversation through our tech. Please invite your friends, colleagues and anyone who would benefit from the topic of conversation! All ORSC Curious+1's are welcome!
Some of you may have joined us for our February ORSC Community event, Is There Space for Love in Organisations? Thank you to those who joined us, your insights, curiosity, and willingness to explore this complex topic made for a powerful conversation. One thing is clear: this dialogue is far from over. As we navigate shifts in corporate culture, the need to balance masculine energy with love, connection, and relational intelligence is more important than ever. That’s why we’re continuing the conversation in our next Community Event on 29th April. Together, we’ll build on what we uncovered, deepen our practice, and explore how we can actively create workplaces where love and power coexist. Key questions we’ll address: What does love mean in a professional setting? How can love thrive alongside masculinity? Can masculinity be expressed in a loving, intentional way? What does “masculine aggression through a lens of love” look like in leadership and team dynamics? Keith McMahon and Dylan Smith will again guide us through an interactive session. This event isn’t just a discussion—it’s a space for practice, reflection, and transformation. Whether you’re a coach, leader, or someone passionate about building healthier workplace dynamics, you’ll leave equipped to inspire positive change. 📅 Date: February 29th April 📍 Location: Virtual Via Zoom Save the date and join us for this thought-provoking, practice-rich session. Together, let’s reimagine the role of love in a changing corporate world.