4461 PE courses in Cardiff delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for This course is designed for all project managers and project team leaders. Overview At course completion, students will be able to identify, analyze, respond to, and control project risks. This course focuses on improving the project manager?s risk management expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. Risk Management Overview Risk Management Benefit and Uses Project Risk Management Project Management Life Cycle Initiating Process Group Initiating Process Group Overview Develop Project Charter Identify Stakeholders Project Selection Criteria ROI Analysis ROI Methods Risk Complexity Index Project Selection Planning Process Group Planning Process Group Overview Scope Risks Schedule Risks Resource Risks Plan Risk Management Identify Risks Delphi Technique Subject Matter Expert Input Brainstorming Fishbone Diagrams Process Analysis Five Whys Influence Diagrams Risk Breakdown Structure (RBS) Risk Register Perform Qualitative Risk Analysis Probability and Impact Assessment Probability and Impact Chart Perform Quantitative Risk Analysis Three point estimates PERT Triangular Distributions Outlier Considerations Geometric Mean Normal Distributions Methods Tornado Diagrams Expected Monetary Value (EMV) Monte Carlo Plan Risk Responses Risk Response Strategies Overall Project Risk Checklists Executing, Monitoring and Controlling Process Groups Executing Process Group Overview Monitoring and Controlling Process Group Overview Control Risks Project Monitoring Longer Projects Closing Process Group Closing Process Group Overview Close Project or Phase Risk Activities During Closing Process Group Post-Project Risk Assessment

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those persons who will implement, manage and direct mobile asset Initiatives for their organizations. Overview The CMAM course prepares students to implement a foundation of best practice policies and processes whereby mobile assets are controlled. This should lead to savings opportunities, risk mitigation surrounding BYOD and financial responsibility. Students will be able to incorporate mobile asset management and BYOD into their environment, policies and procedures to mitigate risk, increase productivity of employees, and bring value from the mobile asset management program. The IAITAM Certified Mobile Asset Manager (CMAM) course prepares individuals and organizations responsible for the management of mobile devices. Proliferation of mobile devices within the enterprise, whether corporate-owned or BYOD-based, has brought a complexity to ITAM never before seen in IT environments. The course will prepare individuals with the knowledge to manage personnel, policies and processes, the key elements in organizational IT management. This course encompasses both organizational owned assets as well as BYOD (employee-owned). The CMAM course has the IAITAM Best Practice Library as its foundation and encompasses financial viability, risk mitigation, policy enforcement and lifecycle management of mobile assets. Course Outline Mobile Asset Management and ITAM People & Mobile Assets Bring Your Own Device (BYOD) Tools Repository Management Assessment The 12 KPAs and Mobile Asset Management Program Management & Mobility Policy Management & Mobility Communication & Education Management & Mobility Education & Mobility Acquisition Management & Mobility Asset Identification Management & Mobility Legislation & Compliance Management & Mobility Software & Application Licensing Disposal Management & Mobility Documentation Management & Mobility Financial Management & Mobility Vendor Management & Mobility Data Protection

Duration 2 Days 12 CPD hours This course is intended for Administrators Overview Please refer to course overview This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a distributed IBM Cognos Analytics software environment, implement security in the environment, and manage the server components. Students will also monitor and schedule tasks, create data sources, and manage and deploy content in the portal and IBM Cognos Administration. Introduction to IBM Cognos Analytics administration IBM Cognos Analytics components Administration workflow IBM Cognos Administration IBM Cognos Configuration Identify IBM Cognos Analytics architecture Features of the IBM Cognos Analytics architecture Examine the multi-tiered architecture, and identify logging types and files Examine IBM Cognos Analytics servlets Performance and installation planning Balance the request load Configure IBM Cognos Analytics Secure the IBM Cognos Analytics environment Identify the IBM Cognos Analytics security model Define authentication in IBM Cognos Analytics Define authorization in IBM Cognos Analytics Identify security policies Secure the IBM Cognos Analytics environment Administer the IBM Cognos Analytics server environment Administer IBM Cognos Analytics servers Monitor system performance Manage dispatchers and services Tune system performance, and troubleshoot the server Audit logging Dynamic cube data source administration workflow Manage run activities View current, past, and upcoming activities Manage schedules Manage content in IBM Cognos Administration Data sources and packages Manage visualizations in the library Deployment Other content management tasks Examine departmental administration capabilities Create and manage team members Manage activities Create and manage content and data Manage system settings Manage Themes, Extensions, and Views Share services with multiple tenants

Duration 2 Days 12 CPD hours This course is intended for Administrators Overview Please refer to course overview This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a distributed IBM Cognos Analytics software environment, implement security in the environment, and manage the server components. Students will also monitor and schedule tasks, create data sources, and manage and deploy content in the portal and IBM Cognos Administration. Introduction to IBM Cognos Analytics administration IBM Cognos Analytics components Administration workflow IBM Cognos Administration IBM Cognos Configuration Identify IBM Cognos Analytics architecture Features of the IBM Cognos Analytics architecture Examine the multi-tiered architecture, and identify logging types and files Examine IBM Cognos Analytics servlets Performance and installation planning Balance the request load Configure IBM Cognos Analytics Secure the IBM Cognos Analytics environment Identify the IBM Cognos Analytics security model Define authentication in IBM Cognos Analytics Define authorization in IBM Cognos Analytics Identify security policies Secure the IBM Cognos Analytics environment Administer the IBM Cognos Analytics server environment Administer IBM Cognos Analytics servers Monitor system performance Manage dispatchers and services Tune system performance, and troubleshoot the server Audit logging Dynamic cube data source administration workflow Manage run activities View current, past, and upcoming activities Manage schedules Manage content in IBM Cognos Administration Data sources and packages Manage visualizations in the library Deployment Other content management tasks Examine departmental administration capabilities Create and manage team members Manage activities Create and manage content and data Manage system settings Manage Themes, Extensions, and Views Share services with multiple tenants

Duration 2 Days 12 CPD hours This course is intended for Cybersecurity analysts and engineers and security operations specialists, as well as administrators and product deployers. Overview Successful completion of this instructor-led course with hands-on lab activities should enable you to: Describe the architecture and components of the Cortex XDR family Use the Cortex XDR management console Create Cortex XDR agent installation packages, endpoint groups, and policies Deploy Cortex XDR agents on endpoints Create and manage exploit and malware prevention profiles Investigate alerts and prioritize them using starring and exclusion policies Tune Security profiles using Cortex XDR exceptions Perform and track response actions in the Action Center Perform basic troubleshooting related to Cortex XDR agents Deploy a Broker VM and activate the Local Agents Settings applet Understand Cortex XDR deployment concepts and activation requirements Work with the Customer Support Portal and Cortex XDR Gateway for authentication and authorization This instructor-led training enables you to prevent attacks on your endpoints. After an overview of the Cortex XDR components, the training introduces the Cortex XDR management console and demonstrates how to install agents on your endpoints and how to create Security profiles and policies. The training enables you to perform and track response actions, tune profiles, and work with Cortex XDR alerts. The training concludes with discussions about basic troubleshooting of the agent, the on-premises Broker VM component, and Cortex XDR deployment. Course Outline This class is comprised of the following modules: Module 1 - Cortex XDR Family Overview Module 2 - Cortex XDR Main Components Module 3 - Cortex XDR Mangement Components Module 4 - Profiles and Policy Rules Module 5 - Malware Protection Module 6 - Exploit Protection Module 7 - Cortex XDR Alerts Module 8 - Tuning Policies using Exceptions Module 9 - - Response Actions Module 10 - Basic Agent Troubleshooting Module 11 - Broker VM Overview Module 12 - Deployment Consideration

Duration 5 Days 30 CPD hours This course is intended for This course is intended for network or system administrators and network engineers seeking a more in-depth knowledge of Network Node Manager i Software 9.x Overview COURSE OBJECTIVESAt the end of the course, you should be able to:? Configure network discovery? Manipulate NNMi tables and device object records? Design topology maps? Configure incidents? Generate performance graphs? Generate performance reports? Perform core administration tasks This course is designed for those Network and/or System administrators tasked with the installation, configuration, and maintenance of the Network Node Manager i Software (NNMi) product. This course is designed for those Network and/or System administrators tasked with the installation, configuration, and maintenance of the Network Node Manager i Software (NNMi) product. Additional course details: Nexus Humans NNMI120 - Network Node Manager i Software 9.x Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the NNMI120 - Network Node Manager i Software 9.x Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Professional Scrum Master Foundation is appropriate for Scrum Masters and people who are interested in Scrum projects. It will be useful for: Product Owners Scrum Masters Developers Team Leaders Overview The emphasis of the training is the practical application of Scrum. The course gives various knowledge on the logic of Scrum and the way it functions. You will learn about the roles of all participants in a Scrum project. You will also learn about different challegnes you may encounter and how to resolve them. The Professional Scrum Master Foundations course is the perfect introduction, reboot or refresher to Scrum. This course is for teams or anyone wanting to experience the Scrum way of working. The case for Agility Learn about Agile Manifesto, values and principles and how can agile bring more value and manage risks compared with traditional delivery approaches. Scrum Framework Understand Scrum Framework and the life cycle of Scrum including the events, artifacts and roles and responsibilities. Running a Sprint Deep dive into each of the events and discuss user stories, estimations, groomings, Definition of Done and Definition of Ready and how can we deliver value incrementaly. The role of the Scrum Master How can you be a servant leader of your team and support different stakeholders engagement? ÿFacilitation, coaching and ensuring transparency. Backlog and estimations Learn the importance of Product backlog in Scrum, prioritization and estimations at different levels (ex: release; sprint) Working with people and teams We will discuss motivation, communication and clarity, giving feedback, team development and effective conflict resolution. Continuous Improvement Assist your team to improve both the means and ends of their work by supporting them in problem detection and resolution as well as foster the culture of continuous improvement.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. Overview Participants learn about the fundamental elements of materials management.Participants understand usage of the procurement processes for stock material, consumable materials, and services, the basic functions from purchasing, inventory management, invoice verification, service entry, and materials planning.Topic-specific exercises in the SAP system give participants the opportunity to gain first-hand practical experience of the above processes. This course will give students the fundamental knowledge and a comprehensive overview of the processes in procurement in SAP. After attending this class, students will understand the major business processes and functions in materials management. Procurement Processes Defining Processes and Organizational Levels in Procurement Maintaining Purchase Orders Posting Goods Receipts Entering Invoices Master Data Maintaining Vendor Master Records Maintaining Material Master Records Using Entry Aids for Master Data Maintenance Performing Mass Maintenance Stock Material Procurement Applying Conditions in Purchasing Handling Requests for Quotations and Quotation Processes Creating Purchase Orders with Reference Maintaining Purchasing Info Records Analyzing Material Valuation Posting Goods Receipts for Purchase Orders Entering Invoices with Reference to Purchase Orders Consumable Material Procurement Purchasing Consumable Materials Creating Purchase Requisitions Creating Purchase Orders with Reference to Purchase Requisitions Entering Valuated and Non-Valuated Goods Receipts Creating Blanket Purchase Orders External Services Procurement Maintaining Master Data for External Services Ordering Services Creating Service Entries and Verifying Invoices Automated Procurement Maintaining Data for Material Requirements Planning (MRP) Maintaining Contracts and Source Lists Performing Procurement Processes Automatically Reporting and Analytics Using Standard Reports Performing Standard Analyses in the Logistics Information System Introduction to the SAP Buyer Role Assessing the Buyer Role Self-Service Procurement Examining the Functions of Self-Service Procurement

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations