Asbestos surveyors, or managers of surveyors and surveying teams. Asbestos re-inspectors or anyone that undertakes asbestos re-inspections. Those who require a detailed understanding of asbestos surveying principles (e.g. asbestos report writers, architects, building surveyors etc.) Prior Knowledge and Understanding Candidates for this course are expected to be aware of the contents of HSG 264 Asbestos, the survey guide and have a minimum of six months prior experience of assisting on asbestos surveys. In addition, candidates are expected to have had training to cover the core competencies outlined within the foundation material detailed within Table A9.1 of HSG248 Asbestos: The Analysts' Guide (July 2021). This may be achieved by In -house learning or through the P400 foundation module.
Level 4 NVQ Diploma in Controlling Lifting Operations - Supervising Lifts
Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.
The package includes the following: Enhancing communication in relationships with IBCT Building acceptance and tolerance in couples therapy Promoting positive behaviour change in partnerships Managing conflicts through Integrative Behavioural Therapy Deepening emotional intimacy in relationships Trust-building techniques in couples therapy Overcoming recurrent patterns in relationships Foster harmony and connection with IBCT Transformative couples therapy program Invest in the future of your relationship today and experience the power of Integrative Behavioural Couples Therapy. Our compassionate therapists are dedicated to guiding you and your partner towards lasting harmony and connection. Take the first step towards transformative change by scheduling a session with us now. 3 sessions x 1 hour https://relationshipsmdd.com/product/integrative-behavioural-couples-therapy-package/
Learn the basics of bartending and have a fun-filled week in Manchester City Center! Fast-track your way into the bartending industry with 1 week of hands-on training with our highly-experienced instructors. Next Available Sessions (please write in the note which one you prefer) 📅 18th-21th March 2024 ⏰ Monday to Thursday 12.00-4.00pm, Friday 19.00-23.00📍 Sicilian NQ - Bar and Restaurant, 14 Turner St, Manchester M4 1DZ 📅 13th-17th May 2024⏰ Monday to Thursday 12.00-4.00pm, Friday 19.00-23.00📍 Sicilian NQ - Bar and Restaurant, 14 Turner St, Manchester M4 1DZ 📅 22nd-26th Jul 2024 ⏰ Monday to Thursday 12.00-4.00pm, Friday 19.00-23.00📍 Sicilian NQ - Bar and Restaurant, 14 Turner St, Manchester M4 1DZ Calendar: Monday to Thursday 12pm to 16pm plus one evening of real experience from 17 to 23 on Friday Gain the equivalent of 3 months bar experience Master 20 classic cocktails You be awarded with a Dirextra's certificate to showcase your skills to employers at the end of your course Licensed Premises Staff Training Online Course and Certificate included in the course to be done online after the week of practical experience A fun experience Suitable for beginners Duration: 20 hours over 1 weekDestinations: Manchester City Center Why Is This Course for You? Add some new certified skills to your CV (get 2 certificates) Start working as soon as you finish the course Earn some extra cash while studying or working Get a taste of the fast-paced bartending industry and see if it’s for you Start in an entry level bartending position and work your way up to the top Course Programme You’ll learn: The bartender’s role and responsibilities How to set up the bar Basic pour techniques How to make simple garnishes The art of perfect service how to make 20+ classic cocktails from limoncello bramble and whiskey sours to espresso martini and old fashion using fresh ingredients Learn basic bartending techniques like muddling, churning, shaking and stirring. You’ll learn how to layer shots, blend cocktails, pour and use a jigger. You’ll also become familiar with key bar tools and basic equipment Learn the fundamentals of your favourite spirits and their origins to impress friends, customers and potential employers. We’ll cover vodka, gin, rum, tequila, whiskey and brandy. You will also gain an insight into beer and wine On the practical night you will put in place what you learned in a fast-pace bar serving and preparing cocktails for real customers Course Venue Sicilian NQ, award winning "Best Neighbourhood Bar 2023 - Central Manchester", it's a charming mediterranean style wine bar, relaxed and characterful venue nestled in Manchester’s trendy Northern Quarter, right in the heart of the city center. Northern Quarter is a cool neighbourhood, with lively street art, bohemian bars and independent shops. It's home to lively restaurants and some of the city's biggest music venues, featuring concerts from trendy independent bands and famous artists.
Introducing Crisis Life Coach Package: Navigating Challenges and Rediscovering Your Strength Are you currently facing a crisis or challenging situation that is causing distress and uncertainty in your life? Miss Date Doctor’s Crisis Life Coach Package offers you targeted support and guidance from a trained life coach to help you navigate through crises, regain stability, and transform challenges into opportunities for growth. Life can present unexpected hurdles that leave us feeling overwhelmed and lost. Our experienced crisis life coaches are dedicated to helping you harness your inner resilience, develop coping strategies, and create a path forward amidst difficult circumstances. Here’s how the Crisis Life Coach Package can support you: Personalized Assessment: Our crisis life coach will conduct an initial assessment to understand your situation, concerns, and immediate needs. Stabilization Strategies: We’ll work on strategies to help you manage immediate crisis-related stress and anxiety. Crisis Transformation: Our life coach will guide you in reframing challenges as opportunities for personal growth and positive change. Coping Techniques: We’ll equip you with practical coping techniques to manage emotions and navigate stressors. Goal Setting: Together with your life coach, you’ll set realistic short-term and long-term goals to work towards during and after the crisis. Resilience Building: Crisis life coaching focuses on building emotional and mental resilience to handle adversity with strength. Actionable Steps: Our coach will provide you with actionable steps and strategies to implement in your daily life. Supportive Partnership: The Crisis Life Coach Package offers you a supportive partnership to guide you through challenging times. The Crisis Life Coach Package at Miss Date Doctor is designed to provide you with targeted support during moments of crisis. Our experienced life coaches are committed to helping you find clarity, develop coping skills, and navigate the path towards renewal and transformation. Invest in your well-being and take the first step towards resilience with the Crisis Life Coach Package. Embrace the opportunity to transform challenges into opportunities for growth, navigate through crises, and emerge from them stronger than before. Let our skilled life coach guide you towards a brighter and more empowered future. 3 X 1 HOUR and daily calls https://relationshipsmdd.com/product/crisis-life-coach-package/
Overview Appreciative Inquiry is a form of action research that collects people’s stories of best practices. We can use these best practices as a way to initiate organisational change. This course will guide attendees through the process of Appreciative Inquiry (AI) and give them the techniques to succeed in using the AI system. This course will benefit anyone that leads change and wants to create positive dialogue that leads to improvements within their organisation. Description David Cooperrider, Suresh Srivastva, and their colleagues at Case Western Reserve University developed AI in the 1980s. According to them, the aim of Appreciative Inquiry is to help the organisation in: Envisioning a collectively desired future Realising that vision in ways that successfully translate intention into reality and beliefs into practices The AI approach can be applied in almost all groups of people and once the process starts, the change is put in motion. The appreciative approach works in individual conversations among colleagues, managers and employees. AI consultants around the world are increasingly using an appreciative approach to bring about collaborative and strengths-based change. This course will provide attendees with the means to effectively develop the skills of managers for the benefit of their organisation. They will be taken through the full process of appreciative inquiry; developing a wide understanding of the tools and techniques required to effectively improve communication and affect change. What can Appreciative Inquiry achieve? Well, just imagine you were better able to: Solve problems within an organisation in a positive and forward-thinking way. Be more curious and excited about the challenges faced within the business. Ask unconditional, positive questions to strengthen the organisations capacity to increase potential. Approach change in an affirmative mindset. Use questions to create movement and change within the company. Simply apply core communication skills, for overall organisational success Topics covered: What is Appreciative Inquiry? – A review of the subject with an activity that helps embed understanding and a case study that explains the process in action. Benefits of Appreciative Inquiry to the Organisation – Establishing how AI can aid and improve the way an organisation works and how people communicate within it. Exploring how specific organisational issues can be viewed positively. Appreciative Inquiry Questions – Understanding how questions can be used to identify positive organisational improvements and refocus our approach to business issues. Appreciative Inquiry Interviews – A set process for performing AI interviews and framing consultations to get the best out of those involved. A chance to practice the given approach and hone personal skills. The 4D Model – An overview of the AI 4D Model (Discovery, Dream, Design, Destiny) and how it is applied. The 4D Model: Topic – Demonstrating how selecting the topic is the beginning of the 4D model process. Choosing the participants own topic to work on throughout the training. The 4D Model: Discovery – Showing how positive discussions are kick-started at this stage and taking a chance to look at, ‘the best there is and what has been’. The 4D Model: Dream – ‘Thinking big and beyond what they have in the past’. Creating an amazing and positive vision for the future. The 4D Model: Design – Laying the foundation with a design of the vision, principles, and set of propositions that describe the ideal end state. Defining the desired state by creating a hierarchy and blueprint for success. The 4D Model: Destiny – Defining clear actions that will help the organisation and individuals achieve what they have set out to. The output is the self-reinforcing nature of using positive and affirmative inquiry to improve the business. The 4D Model: Summary Task – Review of learning and knowledge check. The Change Process – Exploring Dr. Kotter’s 8-step change process and how it can support the AI approach. Rooms of Change – Understanding feelings and attitudes to change, using this interesting and memorable model. Using an activity to help participants consider their own ‘change position’ and what this might mean for them. Strategies for Managing Change – A simple set of skills to help overcome the challenges faced by people trying to implement change. Applying these strategies to the 4D Model and Appreciative Inquiry. Recall Quiz – A chance to review learning in an engaging way. Summary – Developing actions and key points to take away. Who should attend Managers who want to learn about and practice the Appreciative Inquiry approach to drive positive changes. Requirements for Attendees None.
Networks demystified training course description A concise overview course covering all aspects of networking with particular emphasis of use of the 7 layer model as a framework for discussing and learning new network terms enabling delegates to recognise the main buzzwords used in the industry. What will you learn Use the 7 layer model to classify networking terms. Differentiate between LANS and WANS. Recognise bandwidth measurements. List LAN and WAN technologies. Recognise cabling issues in a network. Networks demystified training course details Who will benefit: Sales staff, managers and other non-technical personnel. Technical personnel may benefit more from our Intro to data communications and networking course. Prerequisites: None. Duration 1 day Networks demystified training course contents What are networks? What is a network? Types of network, Local Area Networks (LANs), Wide Area Networks (WANs), connecting networks together with routers. The 7 layer model What is the 7 layer model? The importance of standards, using the 7 layer model to classify networking terms. Cables Copper, Fibre, Air, standards, connectors, LAN cables, WAN cables, distance limitations, hubs and repeaters, other issues. The radio spectrum. Bandwidth Bits and bytes. Bandwidth measurements, common technologies and their bandwidth, the impact of applications on bandwidth. Full and half duplex. Joining cables together to increase bandwidth (Link aggregation). LANs and WANs What is Ethernet? What is WiFi? What are Leased lines? What is MPLS? Ethernet switches Ethernet 'packets', MAC addresses, what is a switch, what is the difference between a hub and a switch. TCP/IP What is TCP/IP? What is a protocol? What is IP? What is TCP? The role of routers in joining LANS and WANS, What is the Internet? Applications Ways to use the network, clients, servers, web browsing and HTTP, Email, instant messaging, multimedia applications.