27878 OV courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This is a basic course for IBM Engineering Requirements Management DOORS users. Overview Upon completion of the course, students will be able to: Navigate within a DOORS database Create structured data in a DOORS formal module Modify existing data in a DOORS formal module Review existing data in a DOORS formal module Create relationships in a DOORS database Report on relationships in a DOORS database This course is for new IBM Engineering Requirements Management DOORS (DOORS) users. It introduces basic DOORS concepts and functionality. It includes hands-on exercises that teach users to create, edit, manipulate, and analyze requirements data in DOORS. Unit 1 Navigating a DOORS Database Unit 2 Viewing information Unit 3 Editing information Unit 4 Structure Unit 5 Capturing additional information Unit 6 Working with Microsoft Word documents Unit 7 Locating information Unit 8 Manipulating the display Unit 9 Creating traceability Unit 10 Traceability analysis Unit 11 Object linking and embedding Unit 12 Discussions Additional course details: Nexus Humans QN101G IBM Engineering Requirements Management DOORS V9.6 - Foundation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the QN101G IBM Engineering Requirements Management DOORS V9.6 - Foundation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 1 Days 6 CPD hours This course is intended for This course is for employees of Sun Life who want to learn how to use HUE when working with SQL databases. Overview Upon successful completion of this course, students will be able to operate HUE when interacting with SQL databases. In this course, students will learn how to operate HUE when interacting with SQL databases. Executing a Simple Query Connect to the SQL Database Query a Database Save a Query Modify and Execute a Saved Query Performing a Conditional Search Search Using One or More Conditions Search for a Range of Values and NULL Values Search Data Based on Patterns Working with Functions Perform Date Calculations Calculate Data Using Aggregate Functions Manipulate String Values Organizing Data Sort Data Rank Data Group Data Filter Grouped Data Summarize Grouped Data Use PIVOT and UNPIVOT Operators Retrieving Data from Multiple Tables Combine the Results of Two Queries Compare the Results of Two Queries Retrieve Data by Joining Tables Exporting Query Results Generate a Text File Generate an XML File Additional course details: Nexus Humans SQL Querying Fundamentals with HUE - Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SQL Querying Fundamentals with HUE - Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed primarily for IT leaders and company executives who are responsible for complying with incident response legislation. This course focuses on the knowledge, resources, and skills necessary to comply with incident response, and incident handling process requirements. Overview In this course, you will understand, assess and respond to security threats and operate a system and network security analysis platform. You will: Explain the importance of best practices in preparation for incident response Given a scenario, execute incident response process Explain general mitigation methods and devices Assess and comply with current incident response requirements. This course covers incident response methods and procedures are taught in alignment with industry frameworks such as US-CERT?s NCISP (National Cyber Incident Response Plan), and Presidential Policy Directive (PPD) 41 on Cyber Incident Coordination Policy. It is ideal for candidates who have been tasked with managing compliance with state legislation and other regulatory requirements regarding incident response, and for executing standardized responses to such incidents. The course introduces procedures and resources to comply with legislative requirements regarding incident response. This course is designed to assist students in preparing for the CertNexus Incident Responder Credential (CIR-110). What you learn and practice in this course can be a significant part of your preparation. Assessment of Information Security Risks The Importance of Risk Management Integrating Documentation into Risk Management Response to Cybersecurity Incidents Deployment of Incident Handling and Response Architecture Containment and Mitigation of Incidents Preparation for Forensic Investigation as a CSIRT Investigating Cybersecurity Incidents Use a Forensic Investigation Plan Securely Collect and Analyze Electronic Evidence Follow Up on the Results of an Investigation Complying with Legislation Examples of Legislation (if this is covered in above topics, no need to include here) GDPR, HIPPA, Elections Case study: Incident Response and GDPR (Using GDPR legislation, create a response that is compliant with it ? this could be discussion-based activity as well.) State Legislation Resources and Example Search terms to find state legislation Using NYS as example use the NYS Privacy Response act or other legislation to create a similar case study as previous. Provide answers on when to use federal versus state and do you have to follow both?

Duration 5 Days 30 CPD hours This course is intended for This course is designed for business analysts. Overview After completing this course, you should be able to:Describe the benefits of implementing an Operational Decision Manager solution, and the collaboration that is required between the business and development teamsIdentify the main user roles that are involved in designing and developing an Operational Decision Manager solution, and the tasks that are associated with each roleExplain modeling concepts and the UML notation that is relevant to modeling for business rules and eventsDefine and implement object models for business rulesSet up the rule authoring environment in Designer by working with decision services and synchronizing across development and business environmentsCustomize the vocabulary that is used in rulesDiscover and analyze business rules for implementationUse the Operational Decision Manager rule editors to author business rules and decision tablesRun tests and simulations in the Decision Center Enterprise console to validate decision logic and rule changesExplain governance issues and work with Operational Decision Manager features that support decision governance This course introduces business analysts to IBM Operational Decision Manager V8.7.1. You learn the concepts and skills that are necessary to capture, author, validate, and manage business rules with Operational Decision Manager. Course Outline Course introduction Introducing IBM Operational Decision Manager V8.7.1 Exercise: Operational Decision Manager in action Modeling for business rules Exercise: Building the model on paper Exercise: Implementing the model Understanding decision services Exercise: Setting up a decision service Working with the BOM Exercise: Working with the BOM Introducing Decision Center Exercise: Exploring the Decision Center Business console Exercise: Exploring the Decision Center Enterprise console Introducing rule authoring Exercise: Understanding the case study Discovering and analyzing rules Exercise: Discovering rules Exercise: Analyzing rules Working with conditions in rules Exercise: Working with conditions in rules Working with definitions in rules Exercise: Working with definitions in rules Writing complete rules Exercise: Writing complete rules Authoring decision tables and trees Exercise: Authoring decision tables and trees Exercise: Authoring rules: Putting it all together Running tests and simulations in the Enterprise console Exercise: Running tests and simulations in the Enterprise console Introducing decision governance Exercise: Working with the decision governance framework Course summary

Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals willing to learn about Microsoft Cloud for Sustainability. It is targeting and will be most beneficial to the following two roles: cloud specialist and sustainability industry technologist.ÿ As a result of attending this course, the learner should be able to understand the sustainability concepts and how the business thinks of tracking and reporting emissions, describe Microsoft Cloud for Sustainability customer scenarios, and configure the features of Microsoft Sustainability Manage. Prerequisites AZ-900T00 Microsoft Azure Fundamentals and PL-900T00 Microsoft Power Platform Fundamentals PL-900T00 Microsoft Power Platform Fundamentals 1 - Set up your training environmentPL-900T00 Microsoft Power Platform Fundamentals 2 - Microsoft Cloud for Sustainability overview Key concepts in sustainability Microsoft?s sustainability journey About Microsoft Cloud for Sustainability 3 - Microsoft Sustainability Manager concepts Organization setup Data ingestion Reference data for Sustainability Manager Emissions calculations Calculation profiles Libraries and factor mappings Factor mappings Analytical reports Sustainability scorecards and goals PL-900T00 Microsoft Power Platform Fundamentals Additional course details:PL-900T00 Microsoft Power Platform Fundamentals Nexus Humans IC-002T00: Microsoft Cloud for Sustainability training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IC-002T00: Microsoft Cloud for Sustainability course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for System administrators Overview Prepare you to perform key administrative tasks in SAP BusinessObjects Business Intelligence platform to manage users, groups, and objects, and to distribute contents to users. In this course, students perform key administrative tasks in SAP BusinessObjects Business Intelligence platform to manage users, groups, and objects, and to distribute contents to users. SAP BusinessObjects Business Intelligence (BI) Platform Identifying the Components of the SAP BusinessObjects Business Intelligence BI Platform Content and Objects in the SAP BusinessObjects Business Intelligence (BI) Platform Viewing and Modifying Objects in the BI Platform Organizing Objects in the BI Platform Searching for Content in the BI Platform User and User Group Security in the SAP BusinessObjects Business Intelligence (BI) Platform Setting Up Users and Groups Administering Rights Application Security in the SAP BusinessObjects Business Intelligence (BI) Platform Managing Access to Applications Securing Applications Content Distribution Using Scheduling and Alerting Scheduling Objects Managing Instances Managing Calendars Managing Events Configuring Alerts and Alerting Publications and Publishing Designing Publications Additional course details: Nexus Humans BOE310 SAP BusinessObjects Business Intelligence Platform - Administration and Security training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BOE310 SAP BusinessObjects Business Intelligence Platform - Administration and Security course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Hadoop Developers Overview Through instructor-led discussion and interactive, hands-on exercises, participants will navigate the Hadoop ecosystem, learning topics such as:How data is distributed, stored, and processed in a Hadoop clusterHow to use Sqoop and Flume to ingest dataHow to process distributed data with Apache SparkHow to model structured data as tables in Impala and HiveHow to choose the best data storage format for different data usage patternsBest practices for data storage This training course is the best preparation for the challenges faced by Hadoop developers. Participants will learn to identify which tool is the right one to use in a given situation, and will gain hands-on experience in developing using those tools. Course Outline Introduction Introduction to Hadoop and the Hadoop Ecosystem Hadoop Architecture and HDFS Importing Relational Data with Apache Sqoop Introduction to Impala and Hive Modeling and Managing Data with Impala and Hive Data Formats Data Partitioning Capturing Data with Apache Flume Spark Basics Working with RDDs in Spark Writing and Deploying Spark Applications Parallel Programming with Spark Spark Caching and Persistence Common Patterns in Spark Data Processing Spark SQL and DataFrames Conclusion Additional course details: Nexus Humans Developer Training for Spark and Hadoop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developer Training for Spark and Hadoop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Students should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful but isn't necessary. Overview After completing this course, students will be able to: Describe the core capabilities of Dynamics 365 finance and operations apps Describe the capabilities and functionality of Dynamics 365 Finance Describe the capabilities and functionality of Dynamics 365 Supply Chain Management Describe the capabilities and functionality of Dynamics 365 Commerce Describe the capabilities and functionality of Dynamics 365 Human Resources Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP) This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs. Module 1: Explore the core capabilities of Dynamics 365 finance and operations apps Get introduced to the finance and operations apps Create reports and integrate finance and operations apps Module 2: Learn the fundamentals of Dynamics 365 Finance Explore Dynamics 365 Finance core capabilities Explore general ledger Explore accounts payable and accounts receivable Explore expense management, fixed asset management, and budgeting Module 3: Learn the fundamentals of Dynamics 365 Supply Chain Management Identify general capabilities of Dynamics 365 Supply Chain Management Explore warehouse and inventory capabilities Explore manufacturing strategies in Dynamics 365 Supply Chain Management Module 4: Learn the fundamentals of Dynamics 365 Commerce Explore Dynamics 365 Commerce capabilities Explore Microsoft Dynamics 365 B2B e-commerce, Store Commerce and Clienteling Module 5: Learn the fundamentals of Dynamics 365 Human Resources Explore Dynamics 365 Human Resources core capabilities Explore personnel management capabilities in Dynamics 365 Human Resources Module 6: Learn the fundamentals of Dynamics 365 Project Operations Identify project life cycle management capabilities in Dynamics 365 Project Operations Explore the project planning and execution capabilities of 365 Project Operations