24310 OV courses delivered On Demand

Introduction: Fraud can occur in any sector and it is important that employers and workers alike understand the technicalities and practical implications involved. However, most people overlook the human element of fraudulent activity, despite the fact that the psychology of fraud can help us prevent it happening in the first place. In this course, you will learn why some people commit fraud, how they rationalise their own actions and the motives underpinning criminal activity in general.   What What You Will Learn: The traits and characteristics of individuals most likely to commit fraud Six reasons people commit fraud and why otherwise law-abiding citizens may become fraudsters The six primary motives that drive people to commit crime The six most common rationales behind a decision to commit fraud, including the belief that “everyone else does it” How the Fraud Triangle helps law enforcement investigate fraud, and how the work of Freud can help you gain insight into the psychology of fraud Benefits of Taking This Course: This course will help you ascertain the relative risk of fraud occurring within your organization Understanding why some people feel compelled to commit fraud can help you reduce the risk, for example by redesigning the working environment or work processes If you have been defrauded by someone you never suspected would commit such a crime, this course may help you identify their motives If you have an interest in forensic psychology, you will benefit from this insight into the motives underpinning criminal activity

Introcution: Every business must ensure that employees' wages and benefits are handled in accordance with the law. There are numerous pieces of legislation in place to make sure workers are treated fairly and duly compensated for their efforts. This course will introduce you to legislation and best practice surrounding key issues relating to wages and benefits including the National Minimum Wage, pensions, benefits and childcare allowances.   What You Will Learn: What the National Minimum Wage is, who is eligible to receive it, how the PAYE system works and what should be included on an employee's payslip The benefits and bonuses employees may receive alongside their wages and how these should be taxed What Statutory Leave Entitlement is, how it is accrued and how it is calculated How tips at work should be calculated, how they should be divided up among employees and how they are taxed The different types of pension schemes that may be offered in the workplace and employers' obligations under the Pensions Act 2008 Benefits of Taking This Course: If you are an employer, this course will help you meet your obligations under UK law If you work in HR or in a payroll department, this course will provide you with a useful insight into the law surrounding wages and benefits If you are an employee, this course will help you understand your rights with regards to pay and other benefits If you are interested in employment law, you will benefit from this overview of key legislation and best practice

Gaining Customer Testimonials Certification Client tributes are a compelling manner by which to rouse trust in forthcoming customers, conquer questions that they may have with respect to your item or support and improve your organization's standing. Be that as it may, acquiring solid tributes requires great planning, an essential comprehension of buyer brain research and a comprehension of how a tribute ought to be organized. This course will show you how to get clear, convincing tributes from fulfilled clients. You will Learn: Why client tributes should assume a vital part in your promoting and publicizing procedure and the segments of a solid tribute When to ask a fulfilled client for a tribute The most effective method to utilize organized messages, overviews and criticism structures to assist you with ordering an extraordinary tribute Instructions to request criticism without violating the law or distorting your item Advantages of taking this Course: Entrepreneurs from all industry areas will profit by figuring out how to get tributes that will help drive future deals In the event that your work involves assembling advertising material, this course will show you how to add tributes that will tempt expected clients On the off chance that you work in after-deals or client service, this course will help you ask for and acquire valuable criticism from clients that won't just frame the reason for tributes, yet will likewise help improve your organization's items In the event that you are an entrepreneur, this course will assist you with comprehension and follow your obligations under the law concerning the utilization of tributes

Introduction: Successful marketing is an art form and it can take years to fully appreciate the nuances of promoting and selling a product. However, the basic principles are relatively straightforward. When you understand the “Four P's” of marketing, you are in a good position to target your audience and drive sales. In this course, you will receive an overview of the “Four P's” and learn how you can implement them into your own marketing strategy. The course offers practical solutions for making the most of this model alongside basic marketing theory.   What You Will Learn: What the Four P's are, why they are so important and how they are relate to one another How to use the Four P's when putting together a marketing plan and researching your target demographic How to use the Four P's in the earliest stages of product development and how to stay focused when applying the model Benefits of Taking This Course: If you are responsible for the marketing and promotion of a product or service, you will find this course a useful introduction to the marketing process If you do not work in marketing, but collaborate with marketing professionals on a regular basis, this course will provide you with a useful appreciation of their role in the organization This course will help you understand the benefits of thorough research at every stage of product development, and gives you some practical tips on how to put the Four P's into practice Effective marketing drives sales, so this course will provide you with useful information that may ultimately increase your business' profits

Dealing with Your Workload The present workplace applies high tension on representatives, making it hard to work effectively. Work can overpower you. You can feel pushed and pulled every which way, losing the capacity to center. With consistently expanding timetables and more positions needing your consideration and time, the work environment climate can be unendingly requesting. In this manner, there is a requirement for an answer for help business people and representatives to more readily deal with their jobs and convey remarkable outcomes. Responsibility the executives is an expertise that everybody ought to create to adapt in the advanced work environment and conquer its high pressing factors. The answer for dealing with a high responsibility is receiving a proactive attitude rather than a receptive methodology. This course has been created to assist you with figuring out how to deal with your responsibility viably and productively. You Will Learn: What responsibility can mean for your life The need to figure out how to deal with your responsibility Instructions to deal with your responsibility The advantages of responsibility the board Advantages of Taking the Course: Taking this course will help you: Gain proficiency with the significance of dealing with your responsibility Gain proficiency with the advantages of responsibility the executives Create responsibility the board abilities Assume responsibility for your responsibility utilizing active tips Figure out how to focus on your responsibility Figure out how to make esteem and become more profitable through responsibility the executives Figure out how to utilize the 80/20 standard Figure out how to be more proactive in dealing with your responsibility Figure out how to make work plans

Herbal Health Certification There are at least three major types of medicinal practices currently used in the medical field. Herbal health is a common medicinal practice that is used to treat a wide variety of ailments without having to go to the doctor. People who take the time to learn about herbal medicine often find ways to improve their diets and overall health and wellness. While herbal medicine encompasses a vast history and range of remedies, it never hurts to learn about a few to treat common ailments or illnesses at home. This course goes into detail about what herbal health is, common medicinal plants that are often used and how herbal health differs from both conventional and holistic medicine. We begin by addressing how herbal health differs from holistic health and providing you with information on how it can benefit you. Next, we review conditions that have herbal health treatments, people who should not use herbal health treatments, which practitioners have knowledge on herbal health, and more. Finally, we give you a few tips and bits of advice when using herbal health treatments at home. You Will Learn: What herbal health is in relation to medicine The difference between herbal health, holistic health and conventional health Common plants and treatments used in herbal medicine Tips and advice for using herbal health Who to seek out for herbal health treatments Benefits of Taking This Course: You will be able to learn about a type of alternative medicine You will see how some conditions can be treated and/or prevented with herbal health remedies Understanding when to use conventional medicine and when to use herbal health treatments

Wrongdoing is a typical event among organizations. Numerous offices frequently need to stress over security and wellbeing of staff, customers and, sometimes, the structure as well. The first line of protection in quite a while is individuals who run the front work area. Entrepreneurs who set aside the effort to improve front work area wellbeing and security regularly advantage from improved security, very much prepared representatives who can deal with circumstances and better business approaches and conventions. We start by tending to the contrast between great front work area wellbeing and security arrangements and terrible strategies. Then, we examine the central issues to consider when improving front work area security, the significant territories to develop the most, the advantages of improved wellbeing and security and the essential strides to take. At long last, we give you a couple of tips that can help you in approach and convention arranging, where to go to for security counsel, etc. You Will Learn: What great front work area wellbeing and security strategies and convention resemble What to dodge or potentially fix for better security and wellbeing The five central issues for growing great front work area strategies The six zones to make security upgrades Instructions to build up a sound security plan close by proficient security specialists The Benefits of Taking This Course: Your representatives and business will have improved wellbeing measures and better security You will actually want to figure out what you need to fix and what to keep Understanding the significance of front work area security and how it can ensure you and your representatives

Building Your Confidence & Self-Esteem Certification Heaps of individuals experience the ill effects of helpless certainty and low confidence. In the event that you have a negative mental self portrait, your personal satisfaction and connections will endure. Low confidence is additionally embroiled in despondency and nervousness, the two of which can have dependable and genuine results. Luckily, you can figure out how to value yourself and feel more sure and tolerating of both your qualities and shortcomings. This course will give you functional procedures that underline self-acknowledgment and self-empathy. You Will Learn: Why it is essential to handle low certainty and confidence Why you need to challenge fundamental negative convictions about yourself Step by step instructions to turn out to be more confident and defend your own necessities Why objectives and difficulties can assist you with defeating confidence Step by step instructions to look for proficient assistance on the off chance that you need further help Advantages Of Taking This Course: Defeating low confidence and boosting your certainty will improve your overall prosperity at home and work On the off chance that you are keen on psychopathology, this course will give you an understanding into a typical emotional wellness issue On the off chance that you support somebody with low confidence, this course will assist you with understanding their encounters In the event that you work with administration clients with emotional well-being analyze, this course will help you support them to fabricate a better mental self view If it's not too much trouble, note: This course contains public area data authorized under the Open Government License v3.0.

Keeping up Employee Records Certification Each business needs to keep representative records. This permits the organization to continue to run easily. For instance, finance data is needed to guarantee that the representative gets the correct compensation, and delicate medical care data might be needed to work with sensible changes in the work environment. All businesses should know about their obligations under the law with respect to information assurance. In this course, you will figure out how to follow the General Data Protection Regulation (GDPR) and hold precise finance records for HMRC. You Will Learn: Why bosses need to gather data about their workers, and the sort of records they keep How long bosses can keep data about their workers The prerequisites for information stockpiling and taking care of under the GDPR Step by step instructions to keep proper finance records Step by step instructions to get ready for an assessment consistence check, and the results of neglecting to keep fitting records Advantages of Taking This Course: On the off chance that you work in a HR job, this course will assist you with keeping up precise, secure worker records On the off chance that you are liable for finance the executives at work, this course will help you meet your commitments as to HMRC guidelines In the event that you are a representative, this course will give you a knowledge into your privileges concerning how your information is overseen On the off chance that you are keen on business law, this course will give you an important understanding into the laws around worker information security

Client assistance in Fashion Shops Available and online style shop experience rely upon numerous components like costs, items and the shop climate. Client assistance is vital to how customers see a style store. Despite the fact that style organizations have no influence over their rivals, they can handle client care levels. Hence, organizations that sell garments and related frill (or some other retail business) ought to consistently endeavor to improve their degree of client support. The sort of help a design shop agrees its clients can either improve or decrease their shopping experience. For the most part, that likewise clarifies the quintessence of client support in retail on the loose. This course is partitioned into four short modules to assist you with understanding client care, regardless of whether you need to open a style shop or work in help. What You Will Learn: The meaning of client support Picking the correct client care channels Significant client assistance abilities Why great client assistance improves client shopping experience Step by step instructions to manage troublesome client care situations Client assistance estimation measurements Characteristics of good client assistance Step by step instructions to improve client assistance and involvement with online design shops Advantages of Taking the Course Taking the course will help you to:- Comprehend what is the issue here See how to improve client support in design shops Decide whether you need to work in client support in the style business Comprehend the stuff to offer extraordinary client assistance Comprehend the part of client care in customer fulfillment Comprehend the advantages of offering excellent client care