24282 OV courses delivered On Demand

The Journey of Leadership: Lessons from Relationships, Foundations and Failures For over thirty years Ed Hoffman was responsible for designing, developing and implementing an integrated system of learning, engagement and building expertise in the execution of complex NASA projects. Appointed to establish a Program Project Management Initiative shortly after the Challenger disaster, Dr. Hoffman would spend thirty-three years at NASA, founding the NASA Academy of Program Project and Engineering Leadership (APPEL), and serving as the first NASA Chief Knowledge Officer (CKO). Typically, there are questions of what lessons have been learned from a long career. This presentation will be a simple sharing of a few personal stories and seeking to understand leadership from the lens of important patterns. Leadership is a journey that offers constant possibilities for self-awareness and gaining knowledge. This talk will be a personal sharing of real stories and an exploration of the leadership journey. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

The Journey of Leadership: Lessons from Relationships, Foundations and Failures For over thirty years Ed Hoffman was responsible for designing, developing and implementing an integrated system of learning, engagement and building expertise in the execution of complex NASA projects. Appointed to establish a Program Project Management Initiative shortly after the Challenger disaster, Dr. Hoffman would spend thirty-three years at NASA, founding the NASA Academy of Program Project and Engineering Leadership (APPEL), and serving as the first NASA Chief Knowledge Officer (CKO). Typically, there are questions of what lessons have been learned from a long career. This presentation will be a simple sharing of a few personal stories and seeking to understand leadership from the lens of important patterns. Leadership is a journey that offers constant possibilities for self-awareness and gaining knowledge. This talk will be a personal sharing of real stories and an exploration of the leadership journey. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Bridging the Gap: Traditional to Agile Project Management Learn how a large cloud-computing enterprise used Flawless ExecutionSM, a remarkably scalable agile business framework, across diverse business teams including their Marketing Team, Legal Team, C-Suite and even the Sales Group functional teams that are notorious for avoiding agile methodologies. As part of a major merger, the company sought to unite two sales teams that were not strategically aligned and didn't have a customer-focused mindset. Just as agile methodologies help developers keep the customer at the forefront of the conversation, this sales organization used the agile techniques and practices of Flawless ExecutionSM, to align around the customer's needs, scale best practices, and shift the culture to a more customer-centric mindset. Result: after an abysmal first half in 2016, the team rallied together after implementing Flawless Execution as their process of record over the summer and beat their sales forecast by 17% in Q4. This had an impact on morale for the 22,000-person company and even increased the stock price by 10%. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Levers of Project Agility: Effective Sponsorship Levers of Project Agility: Effective Sponsorship You may be using agile processes in your projects, even have extended the use of agile management practices into other areas of business. However, lack of purposeful and appropriate sponsorship can stifle most projects. An under-engaged or over-enthusiastic sponsor can demotivate the team, slowdown decision making and disrupt even best agile processes. In this talk, we will examine the crucial role of the sponsor, their desired attributes and their relation with the project manager, product owner and scrum master to identify the risk factors and provide tips and tools for avoiding pitfalls and having effective sponsors. You may be agile, but a poor sponsor can still hamper project success. We'll examine this crucial role, ideal attributes, and provide tips to maximize sponsor effectiveness. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

AI in Project Management: The Next Generation of Project Decision Making Project managers need to make critical project decisions on a daily basis. They are confronted with increasing complexities, high ambiguity and the need to process an exponentially growing amount of data and information in order to make informed and good decisions. This leads to an increasing risk of project failure - meanwhile, the project management industry is already challenged with ongoing low project success rates, caused by often massive failures of projects. Project Data Analytics and Artificial Intelligence (AI) are expected to fill the gap by providing analytical and unbiased capabilities that go beyond human possibilities, towards a data-driven and fact-based decision-making approach. While there is little doubt that AI as a trending technology will disrupt the project management practice and augment today's project management capabilities, AI cannot be seen as just another new tool to make project management more effective. Rather, AI will act as a complement to human intelligence, requiring a collaborative approach and, accordingly, a significant change in project culture and peoples' mindset. Today's project decisions are usually driven by human intuition, experience, leadership, and often do not follow any rational logic. Project decision-makers will be required to abandon such an approach and shift to a data-driven, decision-making approach. This session will provide an overview of the expected changes from AI-driven project management, the resulting impact on project decision making and changes in project culture, and what actions can be taken by project professionals to match their beliefs and behaviours with the new project culture. Learning goals: Gain insights into how AI for project management will significantly change decision-making in projects Gain an understanding of how to transition to a new AI-powered project culture

About Course Master Proofreading: Improve Your Grammar, Spelling, and Punctuation Skills with this Proofreading online course Do you obsess over grammar and love perfect punctuation? If so, Becoming A Proofreader is the perfect way to refine your skills, invest in yourself, and start a fulfilling new career, and Proofreading Online Course can help you with this. Now's the time to take the leap, gain experience, and start your journey towards rewarding work that's flexible to fit your lifestyle. This course covers the essential topics such as Common Grammar errors, Spelling errors, and Punctuation errors, This proofreading online course also features various tools and techniques to help you identify and correct mistakes in the drafting of business articles or documents. This will provide a list of British and American spellings which people tend to mix up. This Proofreading Online Course will help you gain a comprehensive understanding of the complete process of proofreading any type of content. You will also learn the importance of proofreading any document by taking this online course. After completing this Proofreading course, you will develop the skills and knowledge required to become a confident proofreader. You will have the prowess to review your or anyone else's work, and also gain a thorough understanding of the things you should remember while recruiting or training any proofreader. Thank you for considering Xpert Learning as a mentor for your career development journey! What Will You Learn? Gain a comprehensive understanding of proofreading and editing principles, techniques and tools Identify and correct common spelling, grammar and punctuation errors in business writing Apply advanced techniques to improve sentence structure, eliminate wordiness and enhance clarity Develop essential skills for proofreading and editing business writing, reports, proposals, and other documents Course Content Introduction to Proofreading Proofreading and Editing Proofreading Tools and Techniques Common Spelling Mistakes Common Grammar Mistakes Common Punctuation Mistakes Proofreading Business Writing Conclusion A course by Xpert Learning RequirementsNo prerequisites or prior experience required. All learners are welcome to enroll in this course. Audience This course is perfect for anyone interested in improving their proofreading and editing skills. It is ideal for aspiring proofreaders, editors, writers, business professionals, and anyone who wants to produce error-free documents that make a positive impression. Audience This course is perfect for anyone interested in improving their proofreading and editing skills. It is ideal for aspiring proofreaders, editors, writers, business professionals, and anyone who wants to produce error-free documents that make a positive impression.

About Course Course Description: This course provides an in-depth overview of the principles and practices of water and wastewater treatment. The course begins with an introduction to the importance of water and wastewater treatment, followed by a discussion of the different types of water and wastewater treatment processes. The course then covers the physical, chemical, and biological processes that are used to treat water and wastewater, including screening, grit removal, sedimentation, filtration, disinfection, coagulation, flocculation, chemical precipitation, adsorption, pH adjustment, nutrient removal, and sludge treatment and disposal. Expected Outcomes: Upon completion of this course, you will be able to: Apply the principles of water and wastewater treatment to solve real-world problems Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment This course is an essential resource for anyone who wants to learn about the principles and practices of water and wastewater treatment. The course is comprehensive and up-to-date, and it is delivered in a clear and engaging way. If you are interested in learning more about water and wastewater treatment, this course is a great place to start. What Will You Learn? Explain the importance of water and wastewater treatment Identify the different types of water and wastewater treatment processes Describe the physical, chemical, and biological processes that are used to treat water and wastewater Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment Course Content Water Water Introduction to Water and Wastewater Treatment Introduction to Water and Wastewater Treatment Physical Processes in Water Treatment Physical Processes in Water Treatment Chemical Processes in Water Treatment Chemical Processes in Water Treatment Biological Processes in Water Treatment Biological Processes in Water Treatment Preliminary Treatment in Wastewater Treatment Preliminary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Sludge Treatment and Disposal Sludge Treatment and Disposal Conclusion Conclusion A course by Xpert Learning RequirementsNo prerequisites are required for this course. However, a basic understanding of chemistry and biology is helpful. Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager

About Course Master the art of Retail business with this comprehensive online course on Retail Management and Merchandising Retail Management Online course will teach you the basics to start a potential career or business in the promising field of the Retail Industry. Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. Over the last couple of decades, total retail sales numbers in the United States have grown considerably, from just under 3 trillion U.S. dollars in 2000 to almost 6.6 trillion U.S. dollars in 2021. So it is definitely promising to start a business or career in the Retail industry. This Retail management online course will help individuals who are looking to start their career in the Retail management profession, or thinking about starting a business in this industry, This beginner's level course will be your stepping stone into the industry, and with a high level of professionalism, experience, and skills that it will enable, you have the potential to be en route to becoming a successful professional in the Retail industry. The retail Management online course is strategically divided into 9 modules to cover the key professional elements related to the Retail industry. It is designed in a way that not it will help the job seekers in this field but also the individuals with some experience who want to start a business. The course will help you learn from scratch and reach a higher level of professionalism. As you may know, organisational skills are important because good organisational skills establish trust and professionalism in the workplace. So, if you are looking to join the various Retail Management and organisational skills, then this Retail Management is your most desired course. What Will You Learn? Develop skills required for successful Retail Management and Merchandising Enhance communication skills for relationship selling and networking in retail management. Learn effective strategies for dealing with difficult customers and suppliers. Gain knowledge about stock management, including warehouse activities, aims of warehousing, material handling, and packaging. Course Content Introduction to Retail Management Productivity Techniques for Maximum Selling Communication Skills for Relationship Selling The Selling Process, Theories and Sales Promotions The Importance of Consumer Behavior Dealing with difficult customers Dealing with Suppliers Dealing with the management of stock Retail Merchandising Concluding Remarks A course by Xpert Learning RequirementsLearners with no prior Retail Management knowledge can enroll in this Retail Management course. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry.

About Course ' And medicine, law, business, engineering, these are noble pursuits and necessary to sustain life. But poetry, beauty, romance, love, these are what we stay alive for.' - N.H. Kleinbaum, Dead Poets Society Did you always wanted to write but ended up thinking 'Should I write? Will I be able to do this? More importantly, Will I be able to do this right?' In this online Creative Writing course, we will help you find your own answers to these questions, and start your journey in the fine art of Writing. What is creative writing? Writing has many different purposes. Some writing informs the audience, others report. Some writing, however, exists to tell a story or express an idea that falls outside of the rules-based writing. Creative writing involves any writing that tries to tell a story to the readers, in any format. Creative writing has many forms, including but not limited to Poetry, Literature. Why should you take this course? In this online course on Creative Writing, we dive into the true essence of becoming a skilled writer. We'll help you connect between innate talent and passion for the craft with fundamental techniques. Join us as we challenge preconceived notions, develop your unique writing style and tone, and equip you with the essential tools of writing. Whether you're a beginner seeking to ignite your passion for writing or a seasoned writer striving for breakthroughs, this course provides a nurturing environment for growth and exploration. Learn to craft captivating narratives, breathe life into memorable characters, and ignite emotions through your words Unleash your imagination, embrace unconventional thinking, and defy the limits of traditional storytelling. One day you might end up writing something as inspirational as: 'O Captain! My Captain 'Carpe Diem and enroll today! What Will You Learn? Develop Strong Writing Skills: Students will enhance their writing abilities by learning various techniques, strategies, and styles used in creative writing. Create Compelling Stories: Students will be able to construct engaging narratives, develop well-rounded characters, and employ effective plot structures. Explore Different Writing Forms: Students will gain knowledge and practice in different forms of creative writing, including poetry, script writing, and content Refine Editing and Revision Skills: Students will learn the importance of editing and revising their work to improve clarity, coherence, and overall quality. Course Content Introduction to Creative Writing Introduction to Creative Writing Grammar Tips Grammar Tips Storytelling: The Core Elements Storytelling: The Core Elements Fiction vs Nonfiction Fiction vs Nonfiction Writing Creative Nonfiction And General Writing Process Writing Creative Nonfiction And General Writing Process General Writing Process Writing Your First Draft Writing Your First Draft How ChatGPT can help you write How ChatGPT can help you write Conclusion Conclusion A course by Xpert Learning RequirementsThis course is tailored for beginners and aspiring writers who want to learn and develop their writing skills. No prior experience in writing is necessary. Audience Anyone who wants to start Writing seriously Writers of all levels, at any stage in their creative journey Writers of all genres and forms Audience Anyone who wants to start Writing seriously Writers of all levels, at any stage in their creative journey Writers of all genres and forms

About Course Business Etiquette Course for the Modern Workplace Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. Learning Outcomes In this Business Etiquette course, you will learn to converse confidently, write persuasively, and listen attentively. You'll also discover the value of professionalism in areas like social media, punctuality, and meeting preparation. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, this course will equip you with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! What Will You Learn? Enhance professional communication skills Improve professional image with dress code and grooming Master business dining etiquette Conduct effective meetings Increase overall professionalism and confidence. Course Content Introduction to Business Etiquette Introduction to Business Etiquette Professional communication Professional communication Impression and Professional Image Impression and Professional Image Business Dress code and Grooming Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dressing and Networking Manners for Special Occasions and Events Dining etiquette Dining etiquette Meeting etiquette Meeting etiquette Conclusion Conclusion A course by Xpert Learning RequirementsNo specific requirement. Audience Professionals seeking to enhance their professional image and communication skills. Individuals starting a new job or seeking a promotion. Students transitioning into the professional world. Entrepreneurs looking to build a professional network. Anyone interested in personal and professional growth. Audience Professionals seeking to enhance their professional image and communication skills. Individuals starting a new job or seeking a promotion. Students transitioning into the professional world. Entrepreneurs looking to build a professional network. Anyone interested in personal and professional growth.