4328 OV courses in Sheffield delivered Live Online

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Fabiana Goncalves Executive Assistant to Global VP PerfectDraft & PerfectDraft Commercial Director An accomplished C-Suite Executive & Personal Assistant, I bring over a decade of experience supporting top-level leadership—including CEOs, Founders, and Executive Teams—across multinational and national organizations. I specialize in executive support that goes far beyond calendar management, contributing as a strategic partner in decision-making, operations, and leadership effectiveness. Known for my discretion, diplomacy, and operational precision, I help executives stay focused on what matters most—by anticipating needs, managing complexity, and driving efficiency in both corporate and personal domains. I bring a strategic lens to every task, balancing immediate priorities with long-term objectives. With a proactive mindset, sharp judgment, and strong communication skills, I serve as a trusted advisor and problem-solver in fast-paced, high-stakes environments. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Network design training course description This course provides you with the knowledge needed to perform the design of a network infrastructure that supports desired network solutions to achieve effective performance, scalability, and availability. We recognise that the role of design does not normally require hands on skills but hands on sessions are used to reinforce the theory not to teach configuration or troubleshooting. What will you learn Create HA enterprise network designs. Develop optimum Layer 3 designs. Design effective modern WAN and data center networks. Develop effective migration approaches to IPv6. Create effective network security designs. Network design training course details Who will benefit: Anyone involved with network design. Prerequisites: TCP/IP Foundation for engineers Duration 5 days Network design training course contents Part I Reliable, resilient enterprise L2/3 network designOptimal Enterprise Campus Design:Enterprise campus design principles, hierarchy, modularity, flexibility, resiliency.EIGRP design:EIGRP Design, Should you use EIGRP?OSPF design: OSPF scalability designs, OSPF area design, OSPF Full-Mesh Design, OSPF Hub-and-Spoke Design, OSPF convergence design and optimization techniques. IS-IS Design:The protocol, IS-IS hierarchical architecture, IS-IS vs OSPF, IS-IS Deep Dive, IS-IS Design Considerations. BGP design:BGP overview, Designing Scalable iBGP Networks, BGP Route Reflector Design, Enhancing the Design of BGP Policies with BGP Communities, Case Study: Designing Enterprise wide BGP Policies Using BGP Communities, BGP Load-Sharing Design.Part II Enterprise IPv6 Design ConsiderationsIPv6 Design Considerations in the Enterprise: IPv6 Deployment and Design Considerations, Considerations for Migration to IPv6 Design, IPv6 Transition Mechanisms, Final Thoughts on IPv6 Transition Mechanisms. Challenges of the Transition to IPv6: IPv6 Services, Link Layer Security Considerations. Part III Modern Enterprise Wide-Area Networks DesignService Provider-Managed VPNs:Choosing Your WAN Connection, Layer 3 MPLS VPNs, Case Study: MPLS VPN Routing Propagation, Layer 2 MPLS VPN Services. Enterprise-Managed WANs: Enterprise-Managed VPNs, GRE, Multipoint GRE, Point-to-Point and Multipoint GRE, IPsec, IPsec and dynamic VTI, DMVPN, Case Study: EIGRP DMVPN, DMVPN and Redundancy, Case Study: MPLS/VPN over GRE/DMVPN, SSL VPN. Enterprise WAN Resiliency Design: WAN Remote-Site Overview, MPLS L3 WAN Design Models, Common L2 WAN Design Models, Common VPN WAN Design Models, 3G/4G VPN Design Models, Remote Site Using Local Internet, Remote-Site LAN, Case Study: Redundancy and Connectivity, NGWAN, SDWAN, and IWAN Solution Overview, IWAN Design Overview, Enterprise WAN and Access Management. Part IV Enterprise Data Center DesignsMultitier Data Center Designs: Case Study: Small Data Centers (Connecting Servers to an Enterprise LAN), Case Study: Two-Tier Data Center Network Architecture, Case Study: Three-Tier Data Center Network Architecture.Trends and Techniques to Design Modern Data Centers: The Need for a New Network Architecture, Limitations of Current Networking Technology, Modern Data Center Design Techniques and Architectures, Multitenant Data Center. SDN:SDN characteristics, How SDN addresses current Networking Limitations, SDN Architecture Components, SDN Network Virtualization overlays. Data Center Connections:Data Center Traffic Flows, The Need for DCI, IP Address Mobility, Case Study: Dark Fiber DCI, Pseudowire DCI. Part V Design QoS for Optimized User ExperienceQoS Overview:QoS Overview, IntServ versus DiffServ, Classification and Marking, Policers and Shapers, Policing Tools: Single-Rate Three-Color Marker, Policing Tools: TwoRate Three-Color Marker, Queuing Tools, Dropping Tools. QoS design principles and best practices: QoS overview, classification and marking design principles, policing and remarking design principles, queuing design principles, dropping design principles, Per-Hop behavior queue design principles, RFC 4594 QoS Recommendation, QoS Strategy Models. Campus QoS, WAN QoS, Data Center QoS.MPLS VPN QoS Design: The Need for QoS in MPLS VPN, Layer 2 Private WAN QoS Administration, Fully Meshed MPLS VPN QoS Administration, MPLS DiffServ Tunneling Modes, Sample MPLS VPN QoS Roles. IPsec VPN QoS Design: The Need for QoS in IPsec VPN, VPN Use Cases and Their QoS Models, IPsec Refresher, Encryption and Classification: Order of Operations, MTU Considerations, DMVPN QoS Considerations. Part VI IP Multicast DesignEnterprise IP Multicast Design: How Does IP Multicast Work? Multicast Protocols, Multicast Forwarding and RPF Check, Multicast Protocol Basics, PIM-SM Overview, Multicast Routing Table, Basic SSM Concepts, Bidirectional PIM. RP discovery, Anycast RP Features, MSDP. Part VII Designing Optimum Enterprise Network SecurityDesigning Security Services and Infrastructure Protection Network Security Zoning, Designing Infrastructure Protection.Designing firewall & IPS solutions: Firewall architectures, virtualized firewalls. Case Study: Application Tier separation, Case Study: Firewalls in a Data Center, Case Study: Firewall High Availability, IPS Architectures, Case Study: Secure Campus Edge Design (Internet and Extranet Connectivity). IP Multicast Security: Multicast Security Challenges, Multicast Network Security Considerations. Designing Network Access Control Solutions:IEEE 802.1X, EAP, 802.1X supplicants, 802.1X phased deployment, Case Study: Authorization Options. Part VIII Design scenariosDesign Case Studies: 1: Enterprise Connectivity, 2: Enterprise BGP with Internet Connectivity, 3: IPv6, 4: Data Center Connectivity, 5: Resilient Enterprise WAN, 6: Secure Enterprise Network, 7: QoS in the Enterprise Network.

Hyper V for engineers training course description This five day course will provide you with the knowledge and skills required to design and implement Microsoft Server Virtualization solutions using Hyper-V and System Center. Please note that due to the nature of the lab / environment build delegates may be required to work in pairs. What will you learn Install and configure the Hyper-V server role. Create virtual machines, create and manage virtual hard disks and work with snapshots. Create and configure virtual machine networks in a Hyper-V environment. Provide high availability for Hyper-V environment by implementing failover clustering. Use System Center 2012 R2 Virtual Machine Manager. Create and manage virtual machines by using VMM. Hyper V for engineers training course details Who will benefit: Anyone designing, implementing, managing and maintaining a virtualization infrastructure. Prerequisites: Supporting Windows server 2012 Duration 5 days Hyper V for engineers training course contents Evaluating the environment for virtualization Overview of Microsoft virtualization, Overview of system center 2012 R2 components, Evaluating current environment for virtualization, Extending virtualization to the cloud environment. Selecting the appropriate virtualization method, Assessing the environment by using MAP. Installing and configuring the Hyper-V role Installing the Hyper-V role, Managing Hyper-V, Configuring Hyper-V settings, Hyper-V Host storage and networking, Installing the Hyper-V server role, Configuring Hyper-V settings, Accessing and managing Hyper-V remotely. Creating and managing virtual hard disks, virtual machines, and checkpoints Creating and configuring virtual hard disks, Creating and configuring virtual machines, Installing and Importing virtual machines, Managing virtual machine checkpoints, Monitoring Hyper-V, Designing virtual machines for server roles and services, Creating and managing virtual hard disks, Creating and managing virtual machines, Importing virtual machines and working with checkpoints monitoring Hyper-V. Creating and configuring virtual machine networks Creating and using Hyper-V virtual switches, Advanced Hyper-V networking features, Configuring and using Hyper-V network virtualization, Creating and using Windows Server 2012 R2 Hyper-V virtual switches, Configuring and using advanced virtual switch features, Configuring Hyper-V Network virtualization. Virtual machine movement and Hyper-V replica Providing high availability and redundancy for virtualization, Implementing virtual machine movement, Implementing and managing Hyper-V replica, Moving Hyper-V storage and virtual machines, Configuring and managing Hyper-V replica. Implementing failover clustering with Hyper-V Overview of failover clustering, Configuring and using shared storage, Implementing and managing failover clustering with Hyper-V, Creating a Hyper-V failover cluster, Managing a Hyper-V failover cluster. Installing and configuring System Center 2012 R2 virtual machine manager Integrating system center and server virtualization, Overview of VMM, Installing VMM, Adding hosts and managing host groups, Installing and configuring System Center 2012 R2 VMM, Managing hosts and host groups. Managing the Networking and storage infrastructure in System Center 2012 R2 VMM Managing networking infrastructure managing storage infrastructure, Managing infrastructure updates, Implementing a network infrastructure, Implementing a storage infrastructure, Managing infrastructure updates. Creating and managing VM using MS System Center 2012 R2 VMM VMM tasks in VMM, Creating, cloning, and converting VMs, Overview of VM updating, Creating a VM and modifying it's properties, Cloning a VM. Configuring and managing the MS System Center 2012 R2 VMM library and library objects Overview of the VMM library, Working with profiles and templates, Configuring and managing the VMM library, Creating and managing profiles and templates. Managing clouds in MS System Center 2012 R2 VMM Introduction to clouds, Creating and managing a cloud, Working with user roles in VMM, Creating a cloud, Working with user roles, Deploying VMs to a private cloud. Managing services in MS System Center 2012 R2 VMM and app controller Understanding services in VMM, Creating and managing services in VMM, Using app controller Creating a service template, Deploying a service and updating a service template, Configuring app controller, Deploying a VM in app controller. Protecting and monitoring virtualization infrastructure Overview of backup and restore options for VM, Protecting virtualization Infrastructure using DPM, Using Operations Manager for monitoring and reporting, Integrating VMM with Operations Manager, Implementing MS System Center 2012 R2 Operations Manager agents, Configuring Operations Manager monitoring components, Configuring Operations Manager integration with System Center 2012 R2 VMM.

Programming in HTML5 with CSS course description This course provides an introduction to HTML5, CSS3, and JavaScript. It is an entry point into both the Web application and Windows Store apps training paths. The course focuses on using HTML5 / CSS3 / JavaScript to implement programming logic, define and use variables, perform looping and branching, develop user interfaces, capture and validate user input, store data, and create well-structured application. What will you learn Create and style HTML5 pages. Use JavaScript. Style HTML5 pages by using CSS3. Use common HTML5 APLs in interactive Web applications. Create HTML5 Web pages that can adapt to different devices and form factors. Enhance the user experience by adding animations to the HTML5 page. Programming in HTML5 with CSS course details Who will benefit: Website developers. Prerequisites: HTML5 development fundamentals. Duration 5 days Programming in HTML5 with CSS course contents Overview of HTML and CSS Overview of HTML, Overview of CSS, Creating a Web Application by Using Visual Studio 2012. Hands on Exploring the Contoso Conference Application. Creating and Styling HTML5 Pages Creating an HTML5 Page, Styling an HTML5 Page. Hands on Creating and Styling HTML5 Pages. Introduction to JavaScript Overview of JavaScript Syntax, Programming the HTML DOM with JavaScript, Introduction to jQuery. Hands on Displaying Data and Handling Events by Using JavaScript. Creating Forms to Collect and Validate User Input Overview of Forms and Input Types, Validating User Input by Using HTML5 Attributes, Validating User Input by Using JavaScript. Hands on Creating a Form and Validating User Input. Communicating with a Remote Data Source Sending and Receiving Data by Using XMLHTTPRequest, Sending and Receiving Data by Using jQuery AJAX operations. Hands on Communicating with a Remote Data Source. Styling HTML5 by Using CSS3 Styling Text, Styling Block Elements, CSS3 Selectors, Enhancing Graphical Effects by Using CSS3. Hands on Styling Text and Block Elements using CSS3. Creating Objects and Methods by Using JavaScript Writing Well-Structured JavaScript, Creating Custom Objects, Extending Objects. Hands on Refining Code for Maintainability and Extensibility. Creating Interactive Pages using HTML5 APIs Interacting with Files, Incorporating Multimedia, Reacting to Browser Location and Context, Debugging and Profiling a Web Application. Hands on Creating Interactive Pages by Using HTML5 APIs. Adding Offline Support to Web Applications Reading and Writing Data Locally, Adding Offline Support by Using the Application Cache. Hands on Adding Offline Support to a Web Application. Implementing an Adaptive User Interface Supporting Multiple Form Factors, Creating an Adaptive User Interface. Hands on Implementing an Adaptive User Interface. Creating Advanced Graphics Creating Interactive Graphics by Using Scalable Vector Graphics, Programmatically Drawing Graphics by Using a Canvas. Hands on Creating Advanced Graphics. Animating the User Interface Applying CSS Transitions, Transforming Elements, Applying CSS Key-frame Animations. Hands on Animating User Interface Elements. Web Sockets for Real-Time Communications Introduction to Web Sockets, Sending and Receiving Data by Using Web Sockets. Hands on Implementing Real-Time Communications by Using Web Sockets. Creating a Web Worker Process Introduction to Web Workers, Performing Asynchronous Processing by Using a Web Worker. Hands on Creating a Web Worker Process.

Supporting Windows 10 course description This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them. What will you learn Troubleshoot startup issues and operating system services on a Windows 10 PC. Troubleshoot issues related to network connectivity. Troubleshoot client configuration failures and GPO application issues. Troubleshoot issues related to application installation and operation. Recover a PC running Windows 10. Supporting Windows 10 course details Who will benefit: Anyone supporting users running Windows 10 personal computers within a medium to large enterprise. Prerequisites: None. Duration 5 days Supporting Windows 10 course contents Implementing a Troubleshooting Methodology Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps & Tools. Hands on Implementing a Troubleshooting Methodology. Hands on Using Troubleshooting Tools for Windows 10. Troubleshooting Startup Issues Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings & Operating System Services Issues, Recovering BitLocker-Protected Drives. Hands on Troubleshooting Startup Issues. Hands on Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password. Troubleshooting Hardware and Device Drivers Troubleshooting Device Driver Failures & Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry. Hands on Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver. Hands on Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume. Troubleshooting Remote Computers Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell Hands on Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance. Hands on Troubleshooting Remote Computer by using Windows PowerShell. Resolving Network Connectivity Issues Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. Hands on Resolving Network Connectivity Issues. Hands onResolving Name Resolution Issues. Troubleshooting Group Policy Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. Hands on Troubleshooting Group Policy Application Issues. Hands on Resolving Group Policy Issues. Hands on Installing and Sharing a Printer. Troubleshooting User Settings Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings. Hands on Troubleshooting Sign in Problems. Hands on Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem. Troubleshooting Remote Connectivity Troubleshooting VPN Connectivity Issues & DirectAccess. Hands on Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain & File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files. Hands on Troubleshooting Printer Access Issues Troubleshooting Resource Access for Non Domain Member Clients Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access. Hands on Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business. Troubleshooting Applications Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications. Hands on Troubleshooting Desktop Apps, AppLocker Policy Application & Application Compatibility issue. Hands on Troubleshooting Access to Company Web Applications, Internet Explorer Issue & Microsoft Edge. Maintaining Windows 10 Managing & Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications. Hands on Monitoring and Troubleshooting Performance. Recovering Data and Operating System File Recovery in Windows 10, Recovering an OS. Hands on Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History. Hands on Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.

C++ training course description A hands on introduction to programming in the C++ language. The course concentrates on aspects that will be new to experienced C programmers and so is not suitable for those without C knowledge. What will you learn Write C++ programs Debug C++ programs. Examine existing code and determine its function. Use classes, function overloading, operator overloading, inheritance and virtual functions within C++ programs. C++ training course details Who will benefit: Programmers needing to write C++ code. Programmers needing to maintain C++ code. Prerequisites: C programming foundation. Duration 5 days C++ training course contents The origins of C++ C++ as a better C, C++ and Object Oriented Programming, encapsulation, polymorphism, inheritance. C++ standards. Getting started Simple C++ programs. Classes Basics, constructor and destructor functions, member and friend functions. Using objects. Default, copy and conversion constructors. A better C Arrays, pointers and references, new and delete. Improved safety with smart pointers, Resource Acquisition in Initialization (RAII). Functions in C++ Function overloading, default arguments, inline functions, Lambda functions. Templates Template classes and functions. Standard Library Containers, Iterators, algorithms, function objects. Operator overloading Basics, binary operators, the this pointer, relational operators, unary operators. Members versus friends. Inheritance Base class access control, protected members, multiple inheritance, virtual base classes. More I/O Manipulators, customising inserters, extractors. File I/O. Virtual functions Pointers to derived classes, run time polymorphism. Exception handling Throwing errors, trying code and catching errors.

LOOKING FOR: YA/NA FANTASY, SFF, HORROR, ADULT FICTION John Baker (he/him) joined the Bell Lomax Moreton agency in 2019, cultivating a list shaped around his passion for science fiction, fantasy, and horror, though has lately also branched out into action/adventure fiction. John focuses on authors writing in the Adult, New Adult, and YA spaces. John leads the wider agency's film & TV desk, is the Secretary of the Association of Author’s Agents, and the co-chair of the AAA’s Bridge Committee. He also serves on the Kingston University MA Publishing Advisory Board. Under the umbrella of speculative fiction, John is looking for fantasy, science fiction, horror, romantasy, or literary speculative fiction. He has built a reputation as a champion of underrepresented voices and stories, be it from creators hailing from the global majority and their diasporas or neurodiverse authors, and naturally gravitates towards this kind of storytelling. In short, if he’s never read a story like yours before, he wants to see it. Adult fantasy: John loves beefy epic fantasy, especially non-Anglo Christian-inspired. Give him an immersive world, a fresh magical or mythic system, and an exciting cast of characters and he’ll be happy. He is a broad church in the genre so loves a political fantasy, swords and sorcery, courtly intrigue, monster hunting and dastardly villains. John is keen to find an urban fantasy that feels fresh and fun and he’s a sucker for a heroic quest narrative. He’s also very open to fantasy that isn’t easily categorised, but it is playing in that world. John is keenly hunting for more historical fantasy, especially inspired by modern history. He’s had fun with mythological retellings in the past, but as ever, let’s make sure it’s shining the spotlight on new stories. He would also love fantasy that centres on types of relationships less celebrated in fantasy, such as established and secure married couples, or siblings. NA/YA fantasy: In this genre, most importantly, John wants to have a good time, whether it’s swoon-worthy kisses in lush ball gowns, or gruesome gore and monsters, so send him pacy, plot-filled adventures. He’d love more books that teenage boys would love: Skullduggery Pleasant forever! Romantasy: The thriving new romantasy genre comes with its own set of challenges, so John wants to know what makes your romantasy different; what will set it out from the (very crowded!) market. Give it completely barmy stakes, cool and unique new settings, or a love story that will make your jaw drop. To be clear, he’s happily sorted for a human person meets a fae creature in the spooky woods. Also, cosmic romance is the genre of the future. Give him romantasy in space. Easy. Horror: John and horror are old friends. He loves horror inspired by myth and folklore, subversive weird horror that leaves your eyebrows in your hairline, historical horror that pulls from ghastly true stories, and anything that you’ll be reading with the light on. He also loves a gothic element and is particularly looking for horror with a strong romantic throughline, fun YA horror, and female & NB horror authors. Science fiction: SF is coming back! And John has been shouting about that. He loves to see an adventurous found-family romp through space or an epic, crunchy space opera. Speculative near-future is fun too, in the vein of Black Mirror’s more uplifting episodes, (e.g. San Junipero). He loves YA science fiction as well; the more creative the better. Literary: John is open to finding more rich magical realism or something character-led yet supernatural and would love a high-concept mystery, in the vein of Stuart Turton. He also loves spec fic that uses the speculative lightly as a way of confronting a deeper truth in society today. Weird stuff: John wants books that will blow people’s minds and defy categorisation. This is hard to describe, but think Gideon The Ninth, The Library At Mount Char, This Is How You Lose The Time War. John loves a pitch that leaves the editors baffled but intrigued. Action/Adventure, Historical Adventure, Espionage: John is branching out into non-speculative adventures, such as John Le Carré, Lee Child, Ian Flemming, and Mick Herron. More as his taste develops, but the hunt is on! Not looking for: military sci-fi or hard SF, or anything with biblical “character wakes up in purgatory/heaven/hell” narratives. The right comedic fantasy has yet to hit his inbox, but please don’t comp Douglas Adams or Sir Terry. John would like you to submit a covering letter, 1-2 page synopsis and the first two chapters of your manuscript in a single word document. (In addition to the paid sessions, John is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 16th September 2025

Java training course description A comprehensive introduction of the Java language and environment. It is important to note that the course will assume that the delegates are already familiar with the C language as this enables more advanced features of the Java language to be covered in the course. The course will also give an overview of areas related to programming in Java. What will you learn Describe the Java architecture. Write Java applets and applications. Debug Java programs. Examine existing code and determine its function. Use multimedia extensions, the awt, multithreading, exceptions within Java Java training course details Who will benefit: Those wishing to program in Java. Prerequisites: Complete C programming Duration 5 days Java training course contents Review of UNIX fundamentals What is Java? What Java is, history of Java, reasons for success. The Java Virtual Machine, Bytecodes, getting up and running with Java, Java resources. Simple Java applications. C features in Java Java data structures, Java flow control, differences from C, arrays, strings and packages. OO features in Java Java classes and objects, inheritance, overloading, packages. Differences from C++. Java applets Applications vs. applets, HTML, the applet tag, applet methods, life cycle, testing and debugging. Multimedia applets Images, sounds, fonts, colours and animation. Java products The JDK in detail, other development environments. Javabeans and JDBC overviews. Abstract Window Toolkit JFC and Swing versus AWT. Event handling (JDK 1.1), GUIs, panels, buttons, lists, scrollbars, text areas, frames… Exception handling and multithreading Handling exceptions. Starting, pausing, stopping threads, producers, consumers, monitoring. More standard classes Java file I/O, Streams, The system class. The networking model, java.net classes. Security and Java Types of attack, the security manager, craplets, securing the network. Integrating legacy code with Java

Advanced C++ training course description The course will give a broad overview of the C++ Programming language, focusing on modern C++, up to C++17. This course will cover the use of the Standard Library, including containers, iterator, function objects and algorithms. From the perspective of application development, a number of design patterns will be considered. What will you learn Write C++ programs using the more esoteric language features. Utilise OO techniques to design C++ programs. Use the standard C++ library. Exploit advanced C++ techniques Advanced C++ training course details Who will benefit: Programmers needing to write C++ code. Programmers needing to maintain C++ code. Prerequisites: C++ programming foundation. Duration 5 days Advanced C++ training course contents Study of a string class Create a string class as a means to investigate many issues, involving the use of operator overloading and including overloading new and delete. Creation of the class will also require consideration of 'const correctness'. Exception handling Consider the issues involved in exception handling including the concept of exception safety. Templates Review definition of template functions, including template parameter type deduction. Introduction to template metaprogramming. Newer features including template template parameters and variadic templates. Creation of template classes. Design patterns Introduction to Design Patterns and consideration of a number of patterns, such as, factory method, builder, singleton and adapter. The standard C++ library (STL) Standard Library features, such as, Containers, Iterator, Function Objects and Algorithms. Introduction to Lambda expressions. C++ and performance The writing of code throughout the course will be oriented towards performant code, including use of R Value references and 'move' semantics. Pointers The use of pointers will be considered throughout the course. Smart pointers will be considered to improve program safety and help avoid the use of 'raw' pointers. Threading This section will consider the creation of threads and synchronisation issues. A number of synchronisation primitives will be considered. Async and the use of Atomic will also be considered. New ANSI C++ features Summarising some of the newer features to be considered are: Auto, Lambdas expression, smart pointers, variadic templates and folds, R Value references and tuple together with structured binding.

Networking Microsoft Systems course description A hands-on course covering the network aspects of Microsoft systems. The course progresses from basic TCP/IP tools and configuration settings through to advanced security considerations finishing with an overview of Exchange and IIS. Hands on sessions are based on a choice of Windows Server 2003 or Windows 2000 server and Windows XP or Windows 2000 professional. Customised versions with other Microsoft platforms are also available. What will you learn Design networks with consideration for Microsoft issues such as logons. Design, configure and troubleshoot TCP/IP, DNS, WINS and DHCP. Configure security features such as PKI and IPSec. Describe the Windows TCP/IP implementation details. Networking Microsoft Systems course details Who will benefit: Anyone working with Microsoft systems. Prerequisites: TCP/IP foundation for engineers Supporting Windows ( XP or 2000 or 2003) Duration 5 days Networking Microsoft Systems course contents Configuring network cards PnP, resources, Ethernet cards, wireless cards, dial up networking, other cards, Ethernet settings, layer 2 QoS. Configuring and supporting IP Basic IP settings, advanced IP settings, advanced TCP settings, DrTCP and registry settings, security DHCP DHCP server, authorising the DHCP service, DHCP client, DHCP relays, Address pools, options, lease duration's, Integrating with DNS. Microsoft networking overview Workgroups and domains, Domain controllers, the logon process in a network, the role of Active Directory, synchronisation, protocol stacks and bindings. Accessing file and print resources Shared folders, permissions, network printers, browsing, NetBIOS, SMB. WINS Servers, clients, Client registration, renewing and releasing of names. NetBIOS node types. DNS1 Overview, Primary and secondary servers, DDNS, zones, resource records. The browser service Master, backup and other browser roles, elections, announcements, recovery from failure, Inter subnet browsing. TCP/IP implementation details Dead gateway detection, Multi homing, multicasting, MTU path discovery, registry settings, QOS and RSVP, Windows as a router, performance implications of Microsoft services. Internet Access Options, NAT, Firewall capabilities and Proxy server, Internet Authentication Service. Remote Access Installing, RAS servers. RAS process, protocols Security: PKI PPTP, L2TP, What is IPSec, configuring IPSec. Security: VPNs PPTP, L2TP, What is IPSec, configuring IPSec. Other Microsoft networking services & tools Netmeeting, instant messaging, white boarding, document collaboration, video conferencing Microsoft Exchange, IIS, Directory replication, SNMP, Net Monitor, integration with other platforms.