913 Outstanding courses

Customer Service Essentials 1 Day Training in Newcastle

Customer Service Essentials 1 Day Training in Gloucester

Outstanding Leadership is of Essence We are undergoing an enormous amount of change. Aligning tools, acquiring companies, simplifying processes, creating new business models, onboarding new partners and designing new customer services are only some of the elements that constitute what we call "a year of transformation.' One of these efforts is the "Agile Transformation.' To achieve true business agility, we need to incorporate an understanding of a true agile mindset, its processes and structure into the whole company. This is a challenge since it touches upon all areas, including HR, finance and purchasing processes. This presentation will explore how outstanding leadership that models the right culture, behaviors and accountability is what makes or breaks this effort. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Customer Service Essentials 1 Day Training in Guildford

Customer Service Essentials 1 Day Training in Newport

Customer Service Essentials 1 Day Training in Chorley

Customer Service Essentials 1 Day Training in Aberdeen

Being Prepared for CQC's New Assessment Framework Course

Being Prepared for CQC's New Assessment Framework Course

Customer Service Essentials 1 Day Training in Bedford