Meeting and Greeting Customers Certification Clients size up a business inside a couple of moments. Making a positive initial feeling is crucial to an organization's prosperity. Regardless of whether a business sells uncommon items and administrations, they are probably not going to set up a decent standing if their client support is poor. Perhaps the main abilities in client assistance is meeting and hello. In this course, you will figure out how to extend an expert air from the second you meet a client and how to cultivate a positive relationship that will urge them to return over and over. You Will Learn: Why realizing how to meet and welcome clients is a fundamental business expertise How your outlook directs the manner in which others see you What to do on the off chance that you are too occupied to even consider managing a client or guest Missteps that will leave your clients or guests with a bad introduction of you and your business The five fundamental client needs and how to guarantee that you meet them without fail What to do in the event that you don't have a prepared answer or answer for a client's concern Advantages of Taking This Course: In the event that you function as a secretary or comparative public-confronting job, this course will show you how to establish a decent first connection In the event that you work in client care or aftersales, this course will help you handle issues and grievances with insignificant fight On the off chance that your job involves public talking or preparing, this course will help improve your certainty and, likewise, your exhibition In the event that your job involves talking with work applicants, this course will show you how to reassure them and make the meeting experience more lovely for both of you
Cold Calling Certification Regardless of its awful standing, cold pitching actually has a task to carry out in present day deals. In spite of the fact that there are currently exacting guidelines overseeing how and when salesmen can utilize cold pitching, it can in any case be utilized to acceptable impact. Nonetheless, effective cold pitching requests a particular arrangement of abilities. Protests are the standard instead of the standard and it is not difficult to get dampened. This course will show you why cold pitching is as yet pertinent to sales reps today, the exploration you ought to attempt prior to settling on a decision and how to conquer basic complaints. You Will Learn: The job of cold pitching in current deals The laws you need to submit to when utilizing cold pitching as a business method The eight stages you can take to expand your risk of progress and keep an uplifting outlook The most widely recognized protests and boundaries you will look as a chilly guest and how to turn the circumstance around by means of positive correspondence Advantages of Taking This Course: In the event that you are an entrepreneur, this course will assist you with satisfying your commitments under the law if your sales reps utilize cold pitching procedures On the off chance that you are a salesman, this course will build the quantity of deals you make when cold pitching On the off chance that you are a salesman, this course will improve your certainty at all phases of the business interaction, and these adaptable abilities will make you a superior communicator altogether zones of your working life On the off chance that you are keen on buyer brain research, this course will give you a significant knowledge into how shoppers settle on a choice to buy
About this Course This 5 full-day course presents the most modern statistical and mathematical forecasting frameworks used by practitioners to tackle the load forecasting problem across short time and long time scales. The course presents practical applications to solving forecasting challenges, supported by real life examples from large control areas. It presents the weather impacts on the load forecasts and the methodologies employed to quantify the weather effect and building a repository of weather normal data. A good load forecast methodology must improve its forecasting accuracy and support a consistent load forecasting process. The load forecasting widely used in the power industry has evolved significantly with the advancement and adoption of Artificial Intelligence techniques such as Machine Learning. With the increased penetration of inverter-based resources, the operation of electric grids grew in complexity, leading to load forecasts that are updated more frequently than once a day. Furthermore, several jurisdictions adopted a smaller granularity than the hourly load forecasts in the effort to reduce the forecasting uncertainties. On the generation side, fuel forecasting professionals must meet energy requirements while making allowance for the uncertainty on both the demand and the supply side. This training course will also feature a guest speaker, who is a Ph.D candidate to provide insights into the most modern aspects of Artificial Intelligence in the context of load forecasting. Training Objectives This course offers a comprehensive approach to all aspects of load forecasting: Gain a perspective of load forecasting from both operators in the generating plant and system operators. Understand and review the advanced load forecasting concepts and forecasting methodologies Learn the application of Artificial Neural Networks and Probabilistic Forecasting methods to manage forecasting uncertainties in short time frames Appreciate market segmentation and econometric framework for long term forecasts Find out the most recent practical application of load forecasting as examples from large power companies Get access to recent industry reports and developments Target Audience Energy load forecasting professionals from power plant and system operators Energy planners and energy outlook forecasters and plant operators Fuel procurement professionals Planners and schedulers of thermal generating units Course Level Intermediate Trainer Your expert course instructor is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Our Key expert delivered over 60 specialized seminars to executives and engineers from Canada, Europe, South and North America, Middle East, South East Asia and Japan. Few examples are: Modern Power System in Digital Utilities - The Energy Commission, Malaysia and utilities in the Middle East, GCCIA, June 2020 Assessment of OETC Control Centre, Oman, December 2019 Demand Side management, Load Forecasting in a Smart Grid, Oman, 2019 Renewable Resources in a Smart Grid (Malaysia, Thailand, Indonesia, GCCIA, Saudi Arabia) The Modern Power System: Impact of the Power Electronics on the Power System The Digital Utility, AI and Blockchain Smart Grid and Reliability of Distribution Systems, Cyme, Montreal, Canada Economic Dispatch in the context of an Energy Market (TNB, Sarawak Energy, Malaysia) Energy Markets, Risk Assessment and Financial Management, PES, IEEE: Chicago, San Francisco, New York, Portugal, South Africa, Japan. Provided training at CEO and CRO level. Enterprise Risk methodology, EDP, Portugal Energy Markets: Saudi Electricity Company, Tenaga National Berhad, Malaysia Reliability Centre Maintenance (South East Asia, Saudi Electricity Company, KSA) EUSN, ENERGY & UTILITIES SECTOR NETWORK, Government of Canada, 2016 Connected+, IOT, Toronto, Canada September 2016 and 2015 Smart Grid, Smart Home HomeConnect, Toronto, Canada November 2014 Wind Power: a Cautionary Tale, Ontario Centre for Public Policy, 2010 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Description: Microsoft SharePoint, a web-based co-working platform, helps the business organisations to share documents and ideas. This document management platform allows the users to work effectively and collaboratively with other members. Through the Microsoft SharePoint 2016 For Users, you will learn how to navigate and use Microsoft SharePoint and how to manage the documents or how to find out the desired contents, documents, etc. The Microsoft SharePoint 2016 For Users teaches you to use the application using lists and how to use the communication and collaboration features, or how to use the application with Microsoft word program, etc. The course provides all the necessary information that a user may need to operate or navigate the program through different devices. Learning Outcomes: Accessing and navigating through SharePoint sites Adding documents and searching in SharePoint sites Filter, group and sort lists, while also adding item to lists, modifying them and configuring views Collaborating with others by sharing and updating profiles, sharing and following content, and creating blog posts Using SharePoint across other Microsoft Office programs like Outlook Integrate SharePoint with OneDrive and using it on mobile devices Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Users is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Users is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening and Navigating SharePoint Team Sites Access SharePoint Sites 00:15:00 Navigate SharePoint Sites 00:15:00 Working with SharePoint Content Adding Documents 00:15:00 Searching SharePoint 00:15:00 Using Lists Add Items to Lists 00:15:00 Modifying List Items 00:15:00 Configure List Views 00:15:00 Filter, Group, and Sort List Data 00:15:00 Using Collaboration and Communication Features Update and Share Your Profile 00:15:00 Share and Follow SharePoint Content 00:15:00 Create a Blog Post 00:30:00 Using SharePoint with Microsoft Office Open and Save SharePoint Documents with Microsoft Office 00:15:00 Use Document Versions in Microsoft Office 00:30:00 Access SharePoint Using Outlook 2016 00:15:00 Accessing SharePoint Using Alternate Methods Synchronize OneDrive with SharePoint 00:15:00 Use SharePoint with a Mobile Device 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Users 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Users 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Users 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Embark on a transformative journey into the world of renewable energy with our comprehensive course, 'Sustainable Management of Renewable Energy Resources.' In an era defined by environmental consciousness and energy sustainability, this course serves as your gateway to a brighter, eco-friendly future. Our engaging modules span the entire spectrum of renewable energy, equipping you with the knowledge and skills needed to make a meaningful impact on the world. Learning Outcomes Master the fundamentals of renewable energy, from solar and wind to geothermal and ocean energy. Understand the intricate interplay between energy economics and policy, shaping the global energy landscape. Harness the power of solar energy, exploring its practical applications and sustainable potential. Dive into the world of wind energy systems, uncovering their design, efficiency, and environmental benefits. Discover the renewable potential of biomass, bioenergy, hydropower, and ocean energy, while gaining insights into energy storage and future prospects. Why buy this Sustainable Management of Renewable Energy Resources? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sustainable Management of Renewable Energy Resources for? Aspiring environmentalists and sustainability enthusiasts Students seeking a career in renewable energy management Professionals in the energy sector seeking to expand their expertise Policymakers and advocates for sustainable energy solutions Individuals passionate about a greener, cleaner future. Career path Renewable Energy Analyst: £30,000 - £45,000 per annum Sustainability Consultant: £35,000 - £55,000 per annum Energy Policy Advisor: £40,000 - £60,000 per annum Renewable Energy Project Manager: £45,000 - £70,000 per annum Environmental Scientist: £25,000 - £45,000 per annum Solar Energy Engineer: £30,000 - £50,000 per annum Prerequisites This Sustainable Management of Renewable Energy Resources does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Renewable Energy Introduction to Renewable Energy 00:22:00 Module 2: Energy Economics and Policy Energy Economics and Policy 00:23:00 Module 3: Solar Energy Fundamentals Solar Energy Fundamentals 00:24:00 Module 4: Wind Energy Systems Wind Energy Systems 00:25:00 Module 5: Biomass and Bioenergy Biomass and Bioenergy 00:23:00 Module 6: Hydropower and Ocean Energy Hydropower and Ocean Energy 00:22:00 Module 7: Geothermal Energy and Heat Pumps Geothermal Energy and Heat Pumps 00:22:00 Module 8: Energy Storage and Future Outlook Energy Storage and Future Outlook 00:22:00
This bundle course has been designed to give our learners a more in-depth understanding of general office procedures, codes of practice and required skills. It provides essential training on the Microsoft Office Suite for managing everyday clerical tasks and is ideal for entry-level learners. Fast track your career and be equipped with the skills and knowledge to manage everyday office tasks efficiently with the Admin, Secretarial & PA Diploma. This comprehensive course is a general introduction to office procedures and practices, exploring the basics of administrative management and admin support. You will develop essential business writing skills, improve your telephone etiquette, learn how to communicate professionally with clients and much more. This course also includes step-by-step guidance on Microsoft Word. Master Microsoft Office suite and boost your efficiency in general administrative tasks with the Microsoft Office Applications Training course. This introductory program is ideal for beginners who have little or no experience with Office programs. You will be guided step-by-step on how to use Word, Excel, PowerPoint, Outlook and Access. On completion, you will be able to create professional slideshow presentations, automate tasks, analyse numerical data and much more. Enrol today and add valuable transferable skills to your CV. Learning Outcomes: Gain a solid understanding of administrative management and admin support Learn the fundamental principles of business writing and improve your telephone etiquette Learn how to communicate effectively and develop your body language skills Familiarise with the day-to-day responsibilities of an administrative assistant, secretary & PA Get tips on how to organise your workload and manage your time efficiently Master Microsoft Office programs - Word, Excel, Powerpoint, Outlook & Access Share documents, automate tasks, analyse data, create slideshows & much more Gain valuable transferable skills to boost your professional development Be able to customise the user interface to your desire Discover time-saving techniques, tips & shortcuts to work faster and more efficiently Who is This Course for? This bundle course is ideal for anyone who wishes to boost their professional development in an office-based role. This training program is particularly suitable for those who are new to their profession and wish to gain the skills and knowledge to prepare them for their career. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have a solid understanding of fundamental office procedures and practices, and will be equipped with the skills to pursue the following roles: Office Administrator Secretary Personal Assistant Receptionist Admin Assitant Data Entry Clerk
This bundle course has been designed to give our learners a more in-depth understanding of general office procedures, codes of practice and required skills. It provides essential training on the Microsoft Office Suite for managing everyday clerical tasks and is ideal for entry-level learners. Fast track your career and be equipped with the skills and knowledge to manage everyday office tasks efficiently with the Admin, Secretarial & PA Diploma. This comprehensive course is a general introduction to office procedures and practices, exploring the basics of administrative management and admin support. You will develop essential business writing skills, improve your telephone etiquette, learn how to communicate professionally with clients and much more. This course also includes step-by-step guidance on Microsoft Word. Master Microsoft Office suite and boost your efficiency in general administrative tasks with the Microsoft Office Applications Training course. This introductory program is ideal for beginners who have little or no experience with Office programs. You will be guided step-by-step on how to use Word, Excel, PowerPoint, Outlook and Access. On completion, you will be able to create professional slideshow presentations, automate tasks, analyse numerical data and much more. Enrol today and add valuable transferable skills to your CV. Learning Outcomes: Gain a solid understanding of administrative management and admin support Learn the fundamental principles of business writing and improve your telephone etiquette Learn how to communicate effectively and develop your body language skills Familiarise with the day-to-day responsibilities of an administrative assistant, secretary & PA Get tips on how to organise your workload and manage your time efficiently Master Microsoft Office programs - Word, Excel, Powerpoint, Outlook & Access Share documents, automate tasks, analyse data, create slideshows & much more Gain valuable transferable skills to boost your professional development Be able to customise the user interface to your desire Discover time-saving techniques, tips & shortcuts to work faster and more efficiently Who is This Course for? This bundle course is ideal for anyone who wishes to boost their professional development in an office-based role. This training program is particularly suitable for those who are new to their profession and wish to gain the skills and knowledge to prepare them for their career. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have a solid understanding of fundamental office procedures and practices, and will be equipped with the skills to pursue the following roles: Office Administrator Secretary Personal Assistant Receptionist Admin Assitant Data Entry Clerk
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Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further Jenny Price - Acer ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Exchanging Project Plan Data with Other Applications Import a list of tasks from Outlook Import a Task List from an Excel File Create a Custom Import Map Export Project Plan Cost Data into Excel Save Project Plan Information as a Web Page Updating a Project Plan Enter Task Progress Information View Task Progress Split a Task Reschedule a Task Creating Custom Fields Text fields Lookup fields Calculated fields with the use of formulas and functions Inserting Graphical Indicators Customizing how you look at data Filter Tasks in a Project Plan Create a Custom Table Create a Custom View Copy custom Views and Tables between projects Earned value analysis Understanding Earned Value Fields View Multiple Baselines in a Single Project Tracking progress between interim plans Creating Custom Reports Create a Custom Report Modify a Custom Report's Header and Footer Add a Picture to a Report Modify a Custom Report's Margins Print a Custom Report Re-using Project Plan Information Create a Project Plan Template Create a Custom Combination View Make Custom Views Available to Other Project Plans Share Resources between Projects, Create a Master Project Plan with sub projects Who is this course for? Who is this course for? This course is designed for those that who already have the skills to create and modify project plans and would like to acquire a more in depth and thorough knowledge of more advanced functionalities in project planning and tracking. Requirements Requirements Preferably, delegates would have attended the MS Project Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills