17123 Other courses delivered Online

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB

Advanced Level workshop that introduces you to the basic Techniques of Academic English that will help you to: i)  Read and Write Academic tests more effectively, and ii)  give effective Academic Presentations. 

Advanced Level workshop that introduces you to the basic Techniques of Academic English that will help you to: i)  Read and Write Academic tests more effectively, and ii)  give effective Academic Presentations. 

Advanced Level workshop that introduces you to the basic Techniques of Academic English that will help you to: i)  Read and Write Academic tests more effectively, and ii)  give effective Academic Presentations. 

Advanced Level workshop that introduces you to the basic Techniques of Academic English that will help you to: i)  Read and Write Academic tests more effectively, and ii)  give effective Academic Presentations. 

About this Virtual Instructor Led Training (VILT) Governments, regulators and energy companies are pursuing CO2 storage technologies to meet their net-zero carbon commitments as well as targets set by the international Paris Agreement on climate change. For successfully executing Carbon Capture & Storage (CCS) projects, various technical, operational, economic and environmental risks and associated stakeholders need to be managed. In this 5 half-day Virtual Instructor Led Training (VILT) course, the methods for managing risk in CCS projects are addressed with a focus on CO2 injection and storage. The VILT course will also demonstrate how to assess storage capacity of a potential CO2 storage reservoir, model framing techniques, and well injectivity issues related to CO2 injection. The potential leak paths will be discussed such as reservoir seals, leakage along faults and aspects of well integrity. In the VILT course, the design of a monitoring programme will also be discussed. The VILT course will be supported by various case studies. This VILT course will cover the following modules: CCS projects in an international context Site selection and site characterization Storage capacity assessment Injectivity assessment Containment assessment Measurement, monitoring & verification Training Objectives On completion of this VILT course, participants will be able to: Uncover the functions and associated components required to capture, transport and store CO2 in subsurface aquifers and (depleted) hydrocarbon reservoirs Find a systematic and integrated approach to risk identification and assessment for CO2 storage projects (maturation) Appreciate the requirements (physics modelling) and uncertainties to assess the CO2 storage capacity of a selected site. Understand the challenges, data and methods to assess CO2 well injectivity and well integrity Identify the leakage pathways of a selected storage site, and understand the assessment methods and associated uncertainties Learn how to design a monitoring program Target Audience This VILT course is intended for all surface and subsurface engineers such as facility engineers, geologists, geophysicists, reservoir engineers, petrophysicists, production technologists/engineers, well engineers and geomechanical specialists. Also, (sub)surface team leads, project managers, business opportunity managers, decision executives, and technical risk assessment & assurance specialists will benefit from this VILT course as it provides a common framework and workflow to develop a CCS project. For each class, it is highly recommended that a mix of disciplines mentioned above are represented to facilitate discussions from different perspectives. Course Level Basic or Foundation Training Methods This VILT course is built around cases in which teams work to identify and assess CO2 storage site issues using a systematic thought approach in this course. In addition, exercises are used to practise the aspects of the CCS risk assessment process. The VILT course provides a venue for discussion and sharing of good practices as well as opportunities to practise multi-discipline co-operation and facilitation. Participants are encouraged to bring their own work issues and challenges and seek advice from the expert course leaders and other participants about all aspects of CCS. This VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Trainer Trainer 1: Your expert course leader has more than 36 years of experience in the oil & gas industry with Shell. He gained broad experience in petroleum engineering, with expertise in integrated production systems from subsurface, wells and surface. He has had assignments in Production Technology, R&D, Production Chemistry, Rock Mechanics and Reservoir Engineering cEOR, with a proven track record in technology screening, development and deployment, field development planning, conceptual well design and Production System Optimization (PSO) of gas and oil fields as well as preparing Well, Reservoir & Facility Management (WRFM) strategies and plans. He had also worked on assignments in NAM and did fieldwork in Oman, Gabon and Shell Nigeria. He is a skilled workshop facilitator. He discovered his passion for teaching following an assignment in Shell Learning. During his time in Shell, he developed and taught technical courses to Shell professionals via blended learning. Trainer 2: Your second expert course leader has over 30 years of experience identifying, assessing and mitigating technical risks with Shell. The main focal point of his experience is in subsurface and Geomechanical risks. He is the the founding father of various innovations in how we assess risks by tool development (for bore hole stability, 3D geomechanical field evaluations and probabilistic assessment). He also developed an eye for people motivation, change management and facilitation. He was also responsible for the Geomechanical competence framework, and associated virtual and classroom training programme in Shell for 10 years. Trainer 3: Your third expert course leader has more than 30 years of experience in Shell, focusing on research and development in drilling and offshore systems. His areas of expertise is in project management, finance, business planning, investment, development studies and economics models. In 2021, he worked on a project that looked into the economic evaluation of P18A field complex for CO2 storage. He has an MSc in Mechanical Engineering (M.E.) TU Delft Netherlands (Hons) and a baccalaureate from Erasmus University Rotterdam. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Getting Started The OTHM Level 5 Diploma in Logistics and Supply Chain Management aims to enhance learners' comprehension of logistics and supply chain management policy and management theory and its practical application. This qualification allows learners to address the challenges professionals and policymakers encounter in their own country. It also offers knowledge that forms the foundation for effective managerial roles within the sector. Learners will be able to: 1. Develop and enhance knowledge and skills in business strategy. 2. Gain expertise in procurement practices. 3. Master inventory management techniques. 4. Learn to assess and manage risks within supply chains. 5. Understand the complexities of supply chain globalisation. 6. Acquire proficiency in contract and financial management. 7. Explore the factors influencing contemporary supply chain management practices. Key Benefits Comprehend fundamental theories and concepts related to business strategy. Understand the connection between procurement and the supply chain. Acquire knowledge about contract management in the field of logistics. Understand the influence of globalisation on supply chains. Recognise the intricacies of relationships within supply chains. Comprehend the practice of risk management within supply chains.   Key Highlights Are you worried about the recent changes in the Logistics sector? Then, the OTHM Level 5 Diploma in Logistics and Supply Chain Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Diploma in Logistics and Supply Chain Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Logistic Manager, with an average salary of £49,453 per year Supply chain analyst with an average salary of £35,380 per year Inventory Manager, with an average salary of £32,000per year Warehouse Manager; with an average salary of £50,000 - £60,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 4 Diploma qualification or an equivalent credential. Completion of GCE Advanced level courses in three subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English will need to have a score of 5.5 or above on the IELTS (International English Language Testing System) Progression Successful completion of the OTHM Level 5 Diploma in Logistics and Supply Chain Management provides learners the opportunity for: Option for OTHM Level 6 Diploma in Logistics and Supply Chain Management or Approved qualification for Year 3 entry to UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PRINCIPLES AND CONCEPTS OF STRATEGY Reference No : F/650/1105 Credit : 20 || TQT : 200 This unit aims to empower learners with the knowledge and skills necessary to actively contribute to an organisation's strategy development and successful implementation. UNIT2- PROCUREMENT AND INVENTORY MANAGEMENT Reference No : H/650/1106 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of the crucial functions of procurement and inventory management within a cost-effective and resource-efficient supply chain essential for meeting customer demands. UNIT3- CONTRACT AND FINANCIAL MANAGEMENT Reference No : K/650/1108 Credit : 20 || TQT : 200 This unit aims to assist learners in recognising the significance of effective contract and financial management within complex supply chains. It emphasises the importance of avoiding contractual or financial vulnerabilities that might adversely affect the supply chain while ensuring that all contract and financial aspects contribute positively to its management. UNIT4- GLOBAL CONTEXT OF SUPPLY CHAINS Reference No : T/650/1110 Credit : 20 || TQT : 200 This unit aims to help learners understand the significant factors of globalisation affecting supply chains and how to establish and effectively manage global supply chains, considering the ever-evolving and interconnected global business landscape. UNIT5- PRINCIPLES AND CONCEPTS OF SUPPLY CHAIN MANAGEMENT Reference No : H/650/1115 Credit : 20 || TQT : 200 This unit's objective is to introduce learners to fundamental supply chain management (SCM) concepts and principles, irrespective of whether the supply chain operates locally or globally. These concepts and principles will equip learners to effectively lead and navigate the challenges and intricacies inherent in supply chain management. UNIT6- CONTEMPORARY ISSUES IN SUPPLY CHAIN MANAGEMENT Reference No : J/650/1116 Credit : 20 || TQT : 200 This unit aims to acquaint learners with external factors that significantly influence the management of modern supply chains. Learners will gain a deeper understanding of these dynamics by exploring the interplay between supply chains and technology, the natural environment, global economies, and risk management. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The course provides all the necessary information about making an excellent career in various business organizations. Ultimately, the learner should be much more confident with detailed knowledge about business management and the environment. The learner will get detailed information on the contents: business communication and environment, global business environment, business functions including people management, quantitative methods in business and more. The course also enables the learner to understand the core principles of business management. The learner also acquires skills in business administration. The course also provides knowledge regarding business strategies and business strategy formulation. Key Benefits The qualification will benefit learners to: Manage business communication activities. Understand the business environment and organisations in the context of global and multinational enterprises. Know the functions of a business, including people management. Know quantitative business methods. Understand finance for managers. Completing the OTHM Level 4 Diploma in Business Management allows learners to a wide range of academic progressions, including progression to relevant OTHM Level 5 Diplomas. The qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation). Key Highlights Wishing to move to a management career in your organisation with ease? Then, OTHM Level 4 Diploma in Business Management is the ideal starting point for your career journey. SBTL delivers a Level 4 Diploma in Business Management depicted by OTHM, a full member of FAB(Federation of Awarding Bodies) aims to provide learners with general knowledge with specialised orientation. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 4 Diploma in Business Management can open many career pathways including, but not limited to: Project Co-ordinator; with an estimated average salary of £28,229 per annum Financial Analyst; with an estimated average salary of £32,500 per annum Project Manager; with an estimated average salary of £34,450 per annum Business Analyst- Management Trainee; with an estimated average salary of £26,000 per annum Assistant Relationship Manager (Entry Level); with an estimated average salary of £30,000 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBTL Support Desk Portal. Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. Formative assessment feedback will be provided by the tutors to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students' opportunity to study as per their convenience. Live Classes (for Blended Learning Students only). Assessment The delivering Centre will internally assess all units. All of the units are assessed by coursework and this may include the production of portfolios, presentations, practical projects, and staff observations. None of the units requires you to sit a formal examination. Students will need to show that they meet each of the assessment criteria detailed within each unit, to the required standard for the level of the unit. Diploma Certificates will be awarded following assessment of the candidate's course works. A qualified tutor will examine the evidence and make a decision, which is verified by the external verifier and passed for certification. To be awarded the certificates, candidates must pass all the six units. Candidates need to achieve 40% mark in order to pass each unit. The achievement (pass) rates for this qualification are outstanding. Entry Requirements For entry onto the OTHM Level 4 Diploma in Business Management qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma, GCE/GCSE, or equivalent qualification. Mature learners (over 21) with management experience (learners must check with the delivery centre regarding this experience before registering for the programme). Learner must be 18 years or older at the beginning of the course. English requirements: Learner not from a majority English-speaking country must provide evidence of English language competency. For more information visit English Language Expectations page in this website. Progression Successful completion of Level 4 Diploma in Business Management enables the learners to pursue progressions including OTHM Level 5 Diploma in Business Management. As this qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation), learners are eligible for direct entry into Year 2 of a three-year UK Bachelor's degree programme. Why gain a OTHM Qualification? Industry-focused programmes which meet global standards. Programs reviewed by highly qualified experts in the relevant sector. Career enhancement through providing advanced knowledge and skills which meets the 21st-century employer needs. Availability of globally approved centres for enrolling in the desired program. Availability of flexible study options. The OTHM Level 4 Diploma in Business Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Research and Academic Writing Reference No : M/616/0694 Credit : 20 || TQT : 200 The unit enables learners to develop effective research plans, to evaluate different research methods, to use a high standard of academic writing, and to use independent learning techniques to support their self-development. UNIT2- Business Environment Reference No : M/616/2719 Credit : 20 || TQT : 200 Unit II aims to develop learners understanding of the dimensions of the business environment, including various business types and purpose. UNIT3- Introduction to Business Communication Reference No : H/616/2720 Credit : 20 || TQT : 200 Unit III enhances learners business communication skills and enable them to make a career in the business industry. Learners will be able to make persuasive presentations, Negotiate convincingly, write reports that address and/or solve strategic problems and more on. UNIT4- Introduction to Quantitative Methods Reference No : T/616/0695 Credit : 20 || TQT : 200 The aim of this unit is to review the basic concepts in mathematics, algebraic equations, graph construction, matrix algebra and probability that need to be understood by all business learners. The learner is expected to analyse and apply these concepts to a variety of mathematical problems encountered in business contexts. UNIT5- Introduction to Business Functions Reference No : K/616/2721 Credit : 20 || TQT : 200 This unit enables the learner in understanding different businesses types and external influences on organisations such as the comparative environmental framework. UNIT6- Introduction to Finance Reference No : M/616/2722 Credit : 20 || TQT : 200 The final unit helps to develop learners' understanding of the current regulations governing financial reporting. The unit also gives an idea about purpose and formats of financial statements for different users. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The OTHM Level 5 Diploma in Project Management aims to enhance learners' practical project management abilities and prepare them for diverse professional environments. Learners have the chance to: 1. Develop expertise in operations management. 2. Enhance skills in project quality management. 3. Gain knowledge of business strategy. 4. Explore responsible business practices. 5. Master project planning and execution. 6. Acquire proficiency in digital business practices. Upon completing this qualification, learners will possess industry-specific and hands-on skills, empowering them to effectively apply their knowledge professionally. This accomplishment will boost their career opportunities and open doors for further educational advancement. Key Benefits Examine the role of management information and systems in facilitating operational management. Demonstrate the capability to utilise various tools, techniques, and information for project control. Develop the capacity to assess an organisation's internal environment and its capabilities. Gain the ability to evaluate how responsible business practices affect business performance. Demonstrate the ability to launch a project and formulate a project plan. Comprehend the diverse roles of digital technologies in both B2B (business-to-business) and B2C (business-to-consumer) markets. Key Highlights Are you worried about the recent changes in Project management? Then, the OTHM Level 5 Diploma in Project Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Diploma in Project Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Portfolio Manager, with an average salary of £46,439 per year Business analyst with an average salary of £54,398 per year Risk Manager, with an average salary of £79,202 per year Healthcare Project Manager with an average salary of £51,749 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 4 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in three subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression Successful completion of the OTHM Level 5 Diploma in Project Management provides learners the opportunity to: Option for OTHM Level 6 Diploma in Project Management; or Approved qualification for Year 3 entry to UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Operations Management in Projects Reference No : J/650/4871 Credit : 20 || TQT : 200 This unit aims to foster learners' knowledge and comprehension of operations management across diverse organisational contexts. It scrutinises various facets of operations management about formulating, strategising, overseeing, and enhancing business operations. UNIT2- PROJECT QUALITY MANAGEMENT Reference No : K/650/4872 Credit : 20 || TQT : 200 This unit will explore the notion of quality, the procedures for managing quality, and their implications within projects and project management. UNIT3- BUSINESS STRATEGY AND SUSTAINABILITY Reference No : L/650/4873 Credit : 20 || TQT : 200 This unit aims to empower learners with insights into the intersection of business and society, equipping them with the skills needed to exercise responsible leadership for organisational sustainability. Learners will develop competencies in stakeholder engagement, macro-environment analysis, and offering evidence-based solutions for addressing business challenges. UNIT4- RESPONSIBLE BUSINESS PRACTICES Reference No : M/650/4874 Credit : 20 || TQT : 200 This unit enables learners to acquire the knowledge and competencies needed to critically assess the intricate role of business practices within global systems and to comprehend the challenges linked to responsible business transformation. UNIT5- PROJECT PLANNING, EXECUTION AND EVALUATION Reference No : R/650/4875 Credit : 20 || TQT : 200 In this hands-on unit, learners will implement project management strategies within a real-world business project. They will engage in self-directed and proactive study, initiate and formulate a client brief, and create efficient solutions. Learners will also have the chance to oversee a client project from its inception to conclusion, adhering to industry-standard methodologies. UNIT6- DIGITAL BUSINESS PRACTICES Reference No : T/650/4876 Credit : 20 || TQT : 200 In this unit, learners will grasp the influence of digital technologies on business operations. They will explore how these technologies align with business goals, foster customer engagement, enhance sales, and elevate customer service standards. This unit equips learners with practical insights into effectively utilising relevant technologies and applying modern digital approaches in business. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The OTHM Level 4 Diploma in Accounting and Business aims to include fundamental business accounting and financial management expertise. This allows the learner to develop the skills required to boost company growth regarding budgets and cash flows. This qualification is intended to help accountants advance their careers. After completing this course, the learner can qualify for the next level. The qualification awarded by OTHM at RQF Level 3 represents practical knowledge, skills, capabilities, and competencies that are assessed in academic terms as equivalent to GCE AS/A Levels.  Key Benefits The qualification will benefit learners to: The interface between the general economic environment and business activity. Understand and apply the principles of financial accounting in a business setting. Develop quantitative skills to apply business concepts in accounting, finance, and human resource management. Understand the functions of management accounting in business. Completing the OTHM Level 4 Diploma in Accounting and Business provides learners with the opportunity for a wide range of academic progressions, including progression to relevant OTHM Level 5 Diplomas. Ofqual (Office of the Qualifications and Examinations Regulation) approves and regulates the qualification. Key Highlights Do you wish to place yourself in a career in accounting that adapts to business? Then, the OTHM Level 4 Diploma in Accounting and Business is the ideal starting point for your career journey. The qualification gives learners an understanding of accounting and business in the broader business context. It offers industry-focused skills to manage business finances, budgets and cash flow effectively, thereby playing a vital role in the growth of the business. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors, who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 4 Diploma in Accounting and Business can open many career pathways including, but not limited to: Junior Accountant with an estimated average salary of £26,308 per annum Accounting Officer with an estimated average salary of £29,048 per annum Accounting Clerk, with an estimated average salary of £32,073 per annum Accounting secretary with an estimated average salary of £24,107 per annum   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only).       Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements Learners must be 18 years old or older. Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learners over 21 with relevant management experience International students whose first language is not English must score 5.5 or above in the IELTS Examination or equivalent. Progression Learners completing the OTHM Level 4 Diploma in Accounting and Business will progress to: Wide range of academic progressions, including the Level 5 Diploma in Accounting and Business qualification. Progression to career development. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 4 Diploma in Accounting and Business consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- The Accountant's Environment Reference No : R/617/3292 Credit : 20 || TQT : 200 The aim of this unit is to familiarise learners with the accountant's environment in relation to different organisation structures, environmental factors, professional ethics and regulation. UNIT2- Quantitative Methods Reference No : L/617/3291 Credit : 20 || TQT : 200 The aim of the unit is to develop learners' skills in using quantitative methods including representing information to inform decision making in an organisation, and using statistical methods to provide meaningful financial and accounting information, applying these skills to a real world case study. UNIT3- Financial Accounting Reference No : J/617/3290 Credit : 20 || TQT : 200 The aim of this unit is for the learner to develop their skills in financial accounting, including value inventory, year-end adjustments, and final accounts, applying these to real world case studies. UNIT4- Management Accounting Reference No : R/617/3289 Credit : 20 || TQT : 200 The aim of the unit is for learners to develop their skills in management accounting, including preparation of budgets, costing, capital expenditure appraisal, and to apply these skills to a real world case or case study UNIT5- Management Concepts and Practice Reference No : L/617/3288 Credit : 20 || TQT : 200 The aims of the unit are to provide learners with a thorough grounding in theories of leadership and management, and specifically the dynamics of motivation and team work as applied to teams and organisations. UNIT6- Business Economics Reference No : J/617/3287 Credit : 20 || TQT : 200 The aim of the unit is for learners to understand the macro- and micro-economic factors that impact on businesses and the international environment as a whole. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.