Level 5 Mental Health Care - MCA and DOLS Course Online Unlock the Power of Level 5 Mental Health Care - MCA and DOLS Course: Enrol Now! This Mental Health Care - MCA and DOLS course is designed for those who want to begin a career in mental health and lay a solid foundation of mental health fundamentals. The Level 5 Mental Health Care - MCA and DOLS course will assist you in assessing work-related mental health issues, determining levels of risk to staff, and implementing strategies to reduce workplace stress. This Mental Health care - MCA and DOLS course aims to teach you everything you need to know about the Mental Capacity Act (MCA) of 2005 and the Deprivation of Liberty Safeguards (DOLS). Learn about the most recent mental health knowledge to help you excel in your chosen mental health career. With the Mental Health Care - MCA and DOLS training, you will learn the skills required to assess mental capacity and provide care or treatment to people who lack capacity. Learning Outcomes After completing this Mental Health Care - MCA and DOLS course, the learner will be able to: Understand the fundamentals concepts of the Mental Capacity Act. Know how to make decisions in the patient’s or service user’s best interests. Gain the skills to provide quality care and treatment to vulnerable adults who lack the capacity. Understand how to manage patient records and maintain patient confidentiality. Know the MCA Act 2005 and mental capacity assessment law. Understand the public bodies and services created by the MCA Act 2005. Gain excellent knowledge of mental health advocacy and advanced planning. Familiarise with the legal responsibilities of a social care and mental health care professional when caring for someone who lacks capacity. Gain in-depth knowledge of human rights and quality commission requirements. Know how to confidently promote social and emotional competency and build resilience. Become more transparent and open about mental health issues. Main Course: Level 5 Mental Health Care - MCA and DOLS Free Courses included with Mental Health Care - MCA and DOLS Course: Course 01: Legionella and Legionnaires' Disease Awareness Training Course Course 02: Diabetes Awareness Training [ Note: Free PDF certificate as soon as completing the Mental Health Care - MCA and DOLS course] Mental Health Care - MCA and DOLS Online This Mental Health Care - MCA and DOLS course consists of 13 modules. Course Curriculum of Mental Health Care - MCA and DOLS Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) Assessment Method of Mental Health Care - MCA and DOLS After completing Mental Health Care - MCA and DOLS Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Mental Health Care - MCA and DOLS After completing the Mental Health Care - MCA and DOLS course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Mental Health Care - MCA and DOLS This Mental Health Care - MCA and DOLS course is ideal for anyone who aspires to work in or currently works in the health care sector, which includes: Registered Mental Health Nurse Mental Health Care Assistant Mental Health Support worker Dementia Care Assistant Primary Care Mental Health Practitioner Requirements Mental Health Care - MCA and DOLS To enrol in this ADHD: ADHD Awareness Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our ADHD: ADHD Awareness Course. Be energetic and self-motivated to complete our ADHD: ADHD Awareness Course. Basic computer Skill is required to complete our ADHD: ADHD Awareness Course. If you want to enrol in our ADHD: ADHD Awareness Course, you must be at least 15 years old. Career path Mental Health Care - MCA and DOLS Opportunities with this Mental Health Care - MCA and DOLS course include: Mental Health Care Professionals Counselling Psychologist Family Therapist Clinical Social Worker Mental Health Counsellor Mental Health Support Worker
Level 5 British Cleaning Certificate Course Online Unlock the Power of Level 5 British Cleaning Certificate Course: Enrol Now! Suppose you want to start a cleaning business. In that case, this Level 5 British Cleaning Certificate Course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. Learning Objectives After completing this Level 5 British Cleaning Certificate Course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. This Level 5 British Cleaning Certificate Course will teach you how to use cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Why choose this Level 5 British Cleaning Certificate Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Level 5 British Cleaning Certificate Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 5 British Cleaning Certificate Course. Main Course: Level 5 British Cleaning Certificate Course Free Courses Course 01: Working at Height Training Course Course 02: Manual Handling Course Course 03: Level 2 Health & Care [ Note: Free PDF certificate as soon as completing the Level 5 British Cleaning Certificate Course] Level 5 British Cleaning Certificate Course Online This Level 5 British Cleaning Certificate Course consists of 16 modules. Course Curriculum of Level 5 British Cleaning Certificate Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Level 5 British Cleaning Certificate Course After completing Level 5 British Cleaning Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 5 British Cleaning Certificate Course After completing the Level 5 British Cleaning Certificate course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 5 British Cleaning Certificate Course Online This Level 5 British Cleaning Certificate Course is ideal for anyone looking to start a career in the cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements Level 5 British Cleaning Certificate Course Online To enrol in this Level 5 British Cleaning Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 5 British Cleaning Certificate Course. Be energetic and self-motivated to complete our Level 5 British Cleaning Certificate Course. Basic computer Skill is required to complete our Level 5 British Cleaning Certificate Course. If you want to enrol in our Level 5 British Cleaning Certificate Course, you must be at least 15 years old. Career path Level 5 British Cleaning Certificate Course Online This Level 5 British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour
Workplace First Aid Training Course Online The Workplace First Aid Training course is designed to prepare you to treat people who have been injured or become ill in the workplace. In addition, the course teaches you how to effectively respond to an emergency in the workplace and beyond. First Aid knowledge is valuable to both the individual and the community. In an accident or an emergency, it allows you to help someone who has been injured before professional help arrives. Workplace First Aid Training with the right information and knowledge can save more lives than we can imagine! Our Workplace First Aid Training course covers various important topics, such as how to respond in potentially life-threatening situations and how to perform a head-to-toe check on someone who has been injured. This Workplace First Aid Training course also teaches you how to do first aid during the COVID-19 pandemic. It includes a detailed description of COVID-19, how the virus contaminates, how it affects, what the symptoms are, how to maintain safety in workplace first aid, and the guidelines for COVID-19. Workplace First Aid Training is a popular and well-known course suitable for anyone who wants to prevent workplace accidents and professionals who are in charge of first aid at the workplace. In addition, it makes you more trustworthy among your team members because you have some basic knowledge to assist them in times of danger. Learning Objectives After completing this Workplace First Aid Training course, the learner will be able to: Understand the fundamentals of First aid. Explore the role of a First Aider. Take immediate action in the case of a fire, electrical emergency, and water emergency. Identify common accidents, injuries and work-related illnesses and learn how to prevent them. Grasp the basics of electrical, fire and gas safety. Have a clear knowledge of CPR. Recognise different secondary diseases and injuries and know how to treat them. Understand the basic idea about COVID-19. Why choose this Workplace First Aid Training Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Workplace First Aid Training Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Workplace First Aid Training Course. Main Course: Workplace First Aid Training Course Free Courses included with Workplace First Aid Training Course. Course 01: Working at Height Training Course Course 02: Working in Confined Spaces [Note: Free PDF certificate as soon as completing Workplace First Aid Training Course] Workplace First Aid Training Course Online This Workplace First Aid Training Course consists of 07 modules. Course Curriculum of Workplace First Aid Training Course Module 01: Introduction Module 02: Managing Incident at Workplaces Module 03: Treating Secondary Injuries Module 04: Resuscitation (CPR) Module 05: Secondary Illness and Conditions Module 06: Additional Secondary Illness and Conditions Module 07: COVID 19 Awareness Assessment Method of Workplace First Aid Training Course After completing Workplace First Aid Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Workplace First Aid Training Course After completing the Workplace First Aid Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Workplace First Aid Training Course Online This Workplace First Aid Training course is suitable for anyone interested in being a First Aider including: Office workers Shop employees Warehouse or supply workers Self-Employed workers Casual Workers Requirements Workplace First Aid Training Course Online To enroll in this Workplace First Aid Training Course, students must fulfill the following requirements: Good Command over English language is mandatory to enrol in our Workplace First Aid Training Course. Be energetic and self-motivated to complete our Workplace First Aid Training Course. Basic computer Skill is required to complete our Workplace First Aid Training Course. If you want to enrol in our Workplace First Aid Training Course, you must be at least 15 years old. Career path Workplace First Aid Training Course Online First Responder First Aider in any Organisation
Geoengineering is a rapidly emerging field that focuses on manipulating the Earth’s environment to combat climate change. This course offers a deep dive into the science and techniques used in geoengineering, with a clear focus on methods designed to reduce global warming and other environmental issues. Students will explore various geoengineering concepts, from carbon capture and storage to solar radiation management, while evaluating their potential impact on the planet. The course is designed to equip learners with an understanding of the technological, ethical, and societal implications of these approaches. By the end of the course, learners will have a solid foundation in the core principles of geoengineering, enabling them to critically assess the possible solutions it offers for mitigating climate change. The course delves into both the technical and policy aspects, giving learners a well-rounded perspective on this cutting-edge field. It will also explore current research and debates surrounding geoengineering, providing an engaging experience that blends science with social responsibility. Whether you're looking to pursue a career in environmental sciences or simply have an interest in climate change solutions, this course offers a clear and accessible introduction to the field of geoengineering. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Earth Processes and Soil Basics Module 02: Soil Classification and Behaviour Module 03: Geotechnical Properties of Soils Module 04: Ground Improvement Techniques Module 05: Geoenvironmental Engineering Module 06: Geotechnical Site Investigation Learning Outcomes: Analyse Earth processes influencing soil behaviour for effective engineering solutions. Demonstrate proficiency in classifying soils to inform geotechnical decisions. Evaluate geotechnical properties of soils crucial for engineering applications. Apply ground improvement techniques for enhanced stability and performance. Assess the intersection of geotechnology and environmental considerations. Conduct geotechnical site investigations with precision and interpretive skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Civil engineers aspiring to specialise in geoengineering. Environmental scientists seeking a geotechnical perspective. Construction professionals enhancing their soil engineering expertise. Graduates pursuing a career in geotechnical engineering. Project managers involved in infrastructure development. Urban planners interested in sustainable geotechnical solutions. Soil scientists aiming to apply their knowledge in practical settings. Engineering enthusiasts fascinated by the complexities of soil dynamics. Career path Geotechnical Engineer Environmental Consultant Construction Project Manager Civil Engineering Consultant Urban Planning Officer Soil Scientist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Biogeography is the fascinating study of how the Earth’s living organisms are distributed across different environments. It examines how factors like climate, topography, and geography influence the diversity and distribution of plants, animals, and other organisms. This course delves into the principles that shape these patterns, exploring both historical and contemporary perspectives. Through studying the ways in which species adapt to their surroundings and migrate across regions, you'll develop a deeper understanding of how ecosystems function globally. From the tropical rainforests of South America to the icy expanses of the Arctic, this course explores how geographical features play a pivotal role in the survival and spread of species. Biogeography isn't just about nature—it's about the intricate relationship between life and the Earth's changing landscapes. Whether you're interested in conservation, environmental science, or simply intrigued by the natural world, this course offers a clear, engaging introduction to the forces that shape life on our planet. With a well-rounded foundation in biogeography, you'll be able to appreciate the complexity and beauty of the planet's biological networks. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Biogeography Module 02: Earth's Climate and Biomes Module 03: Biodiversity and Evolution Module 04: Geographical Distribution of Organisms Module 05: Soil and Ecosystems Module 06: Human Impact on Ecosystems Module 07: Human-Environment Interactions Module 08: Future Directions in Biogeography Learning Outcomes: Analyse Earth's climate and identify distinct biomes. Understand the factors shaping biodiversity and evolution. Interpret the geographical distribution patterns of organisms. Evaluate the role of soil in sustaining diverse ecosystems. Assess the impact of human activities on ecosystems. Envision future directions in the dynamic field of biogeography. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Biology enthusiasts seeking a deeper ecological understanding. Environmental science students exploring ecosystem dynamics. Geography enthusiasts intrigued by the interplay of life and landscapes. Nature lovers eager to understand the impact of human activities. Researchers delving into the complexities of biodiversity. Ecologists aiming to broaden their understanding of ecosystems. Students passionate about the delicate balance in human-environment interactions. Professionals in related fields seeking a comprehensive biogeographical perspective. Career path Environmental Consultant Ecological Researcher Conservation Biologist Wildlife Manager Environmental Educator Geographic Information Systems (GIS) Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The B2B Business Development Course is designed to equip you with the essential knowledge and skills required to excel in business-to-business sales and strategy. In today’s competitive environment, understanding how to navigate complex sales processes and build lasting relationships with other businesses is critical. This course dives deep into the nuances of B2B business development, from understanding market dynamics to mastering negotiation techniques. Whether you are new to the field or looking to refine your approach, this course will give you the insights needed to boost your success rate and expand your professional reach. Throughout the course, you will explore key aspects such as identifying potential clients, building effective communication strategies, and crafting proposals that stand out. The course also touches on the art of networking, offering practical advice on how to leverage your connections to grow your business. By the end of your studies, you will be prepared to take on business development challenges with confidence, making informed decisions that contribute to the long-term success of your organisation. It’s a course for those serious about mastering the strategies behind B2B growth and ensuring lasting business partnerships. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Business Development Module 02: Fundamentals of B2B Sales and Marketing Module 03: The B2B Buyer Module 04: B2B Marketing Strategy Module 05: Sales and Marketing Alignment Module 06: Forming a B2B Sales Team Module 07: Generating B2B Leads Module 08: B2B Sales Techniques Module 09: B2B Sales Management Module 10: B2B Business Development Strategies Learning Outcomes: Understand B2B buyer psychology. Craft a strategic B2B marketing plan. Align sales and marketing for synergy. Create and manage an efficient sales team. Master lead generation techniques. Develop effective B2B sales and business growth strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking B2B expertise. Marketing experts exploring B2B marketing. Business owners and entrepreneurs. Aspiring B2B sales managers. Individuals in product or service sales. Those aiming to excel in B2B roles. Career changers to B2B domains. Anyone eager to thrive in B2B business. Career path B2B Sales Representative. B2B Marketing Manager. B2B Account Executive. Business Development Manager. Sales Team Leader. B2B Marketing Specialist. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Plant Pathology Essentials Course delves deep into the fascinating world of plant diseases, offering valuable insights into how they affect crops, trees, and other vegetation. With growing concerns over food security and environmental sustainability, understanding plant diseases has never been more important. This course covers the fundamentals of plant pathology, from identifying symptoms of common plant diseases to understanding the underlying causes and transmission methods. Whether you're a keen gardener, involved in agriculture, or simply curious about how plants fend off infections, this course provides you with the knowledge needed to make informed decisions in managing plant health. Through easy-to-understand lessons, you'll gain a clear understanding of how various pathogens – including fungi, bacteria, and viruses – impact plants. You'll also learn how these diseases spread and how you can take steps to protect your plants. Ideal for beginners and those with an interest in plant care, this course is designed to be both accessible and informative. If you’ve ever wondered why your beloved plants aren't doing as well as they should, this course offers the perfect opportunity to learn the science behind plant diseases and how to prevent them from taking hold. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Plant Pathology Module 2: Types of Plant Pathogens Module 3: Pathogen Life Cycles and Disease Development Module 4: Diagnostic Techniques in Plant Pathology Module 5: Disease Management Strategies Module 6: Case Studies and Emerging Trends Learning Outcomes: Identify diverse plant pathogens for effective disease management. Apply diagnostic techniques essential for accurate pathogen detection. Analyse pathogen life cycles to predict and prevent disease outbreaks. Develop strategic disease management plans for plant health preservation. Evaluate real-world case studies to apply theoretical knowledge practically. Stay informed about emerging trends, enhancing adaptability in plant pathology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Agricultural professionals Botany enthusiasts Environmental science graduates Horticulturists seeking advanced knowledge Biologists aspiring to specialise Researchers in plant health Agriculture students Ecologists interested in plant ecosystems Career path Plant Pathologist Agricultural Consultant Research Scientist (Plant Pathology) Horticulture Specialist Environmental Analyst (Plant Health) Botanical Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Turn your love for makeup into a successful career with our extensive Makeup Artist Training course. This program covers everything from beauty and film makeup to airbrush techniques and advanced artistry. Gain the skills needed to master various makeup styles and settings. Enroll now to begin your path to a fulfilling makeup artistry career!
Overview of AutoCAD Programming Using C#.NET Join our AutoCAD Programming Using C#.NET Level 7 course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The AutoCAD Programming Using C#.NET Level 7 course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The AutoCAD Programming Using C#.NET Level 7 course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This AutoCAD Programming Using C#.NET Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this AutoCAD Programming Using C#.NET Level 7. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the AutoCAD Programming Using C#.NET Level 7 course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This AutoCAD Programming Using C#.NET Level 7 is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the AutoCAD Programming Using C#.NET Level 7 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this AutoCAD Programming Using C#.NET Level 7 Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Course Outline and Introduction Module 01: Introduction 00:01:00 Module 02: Who is this course for? 00:01:00 Module 03: What Will I Learn from this Course? 00:01:00 Module 04: What is CSharp (C#)? 00:01:00 Module 05: What is AutoCAD .NET API? 00:01:00 Module 06: What are the advantages of programming in AutoCAD .NET API? 00:02:00 Unit 02: .Net Framework and Visual Studio 2017 Community Edition Module 01: Section Overview 00:01:00 Module 02:.NET Framework Architecture Overview 00:03:00 Module 03: .NET Framework Class Library, Common Type System, Common Language Runtime 00:03:00 Module 04: More about.NET Framework Common Language Runtime (CLR) 00:02:00 Module 05: Visual Studio 2017 Integrated Development Environment (IDE) 00:03:00 Module 06: Visual Studio 2017 IDE Demo 00:07:00 Unit 03: C# Fundamentals Module 01: Section Overview 00:03:00 Module 02: DataTypes and Variables - Value Types (signed/unsigned integers) 00:04:00 Module 03: DataTypes and Variables - Signed and Unsigned Integer Demo 00:06:00 Module 04: DataTypes and Variables - Floating Point and Decimal 00:02:00 Module 05: DataTypes and Variables - Floating Point and Decimal Demo 00:04:00 Module 06: DataTypes and Variables - Boolean 00:03:00 Module 07: DataTypes and Variables - Reference Types 00:03:00 Module 08: DataTypes and Variables - Class Type 00:03:00 Module 09: DataTypes and Variables - Class Type - Demo 00:11:00 Module 10: DataTypes and Variables - Interface Type 00:01:00 Module 11: DataTypes and Variables - Array Type 00:02:00 Module 12: DataTypes and Variables - Array Type - Demo (Single Dimension) 00:08:00 Module 13: DataTypes and Variables - Array Type - Demo (Multi Dimension) 00:10:00 Module 14: C# Operators Overview 00:02:00 Module 15: C# Assignment Operators 00:03:00 Module 16: C# Assignment Operators - Demo 00:06:00 Module 17: C# Unary Operators 00:02:00 Module 18: C# Unary Operators - Demo 00:02:00 Module 19: C# Primary Operators 00:03:00 Module 20: C# Primary Operators - Demo 00:07:00 Module 21: C# Equality Operators 00:01:00 Module 22: C# Equality Operators - Demo 00:02:00 Module 23: C# Additive Operators 00:02:00 Module 24: C# Additive Operators - Demo 00:01:00 Module 25: C# Multiplicative Operators 00:01:00 Module 26: C# Multiplicative Operators - Demo 00:01:00 Module 27: C# - Relational and Type Operators 00:04:00 Module 28: C# - Logical, Conditional and Null Operators 00:04:00 Module 29: C# - Logical, Conditional and Null Operators - Demo 00:07:00 Module 30: C# Keywords (Reserved Words) 00:04:00 Module 31: C# - Conditionals Overview 00:01:00 Module 32: C# Conditionals - If-Then-Else Statement 00:03:00 Module 33: C# Conditionals - If-Then-Else Statement - Demo 00:07:00 Module 34: C# Conditionals - Switch Statement 00:03:00 Module 35: C# Conditionals - Switch Statement - Demo 00:04:00 Module 36: C# - Loops Overview 00:04:00 Module 37: C# Loops - For Loop 00:02:00 Module 38: C# Loops - For Loop - Demo 00:02:00 Module 39: C# Loops - Foreach Loop 00:02:00 Module 40: C# Loops - Foreach Loop - Demo 00:05:00 Module 41: C# Loops - While Loop 00:02:00 Module 42: C# Loops - While Loop - Demo 00:02:00 Module 43: C# Loops - Do While Loop 00:02:00 Module 44: C# Loops - Do While Loop - Demo 00:03:00 Module 45: Modifiers Overview 00:04:00 Module 46: Debugging Overview 00:03:00 Module 47: Debugging - Demo 1 00:05:00 Module 48: Debugging - Demo 2 00:12:00 Module 49: Debugging - Demo 3 00:06:00 Module 50: Error and Exception Handling - Overview 00:02:00 Module 51: ExceptionHandling - Demo 1 00:07:00 Module 52: ExceptionHandling - Demo 2 00:07:00 Module 53: ExceptionHandling - Demo 3 00:13:00 Module 54: Introduction to Object Oriented Programming (OOP) 00:04:00 Module 55: OOP - Encapsulation - Demo (Part 1) 00:11:00 Module 56: OOP - Encapsulation - Demo (Part 2) 00:12:00 Module 57: OOP - Inheritance - Demo (Part 1) 00:07:00 Module 58: OOP - Inheritance - Demo (Part 2) 00:05:00 Module 59: OOP - Polymorphism - Demo (Part 1) 00:10:00 Module 60: OOP - Polymorphism - Demo (Part 2) 00:03:00 Unit 04: Exploring AutoCAD .NET API Module 01: AutoCAD .NET API - Overview 00:01:00 Module 02: AutoCAD .NET API Assemblies 00:02:00 Module 03: Using AutoCAD .NET API in C# - Hello AutoCAD Demo Part 1 00:12:00 Module 04: Using AutoCAD .NET API in C# - Hello AutoCAD Demo - Part 2 00:04:00 Module 05: AutoCAD .NET API Object Hierarchy 00:03:00 Module 06: AutoCAD .NET API - Application Object Overview 00:03:00 Module 07: AutoCAD .NET API - Document Object Overview 00:03:00 Module 08: AutoCAD .NET API - Database Object Overview 00:03:00 Unit 05: Creating AutoCAD Objects using AutoCAD .NET API Module 01: Creating AutoCAD Objects using AutoCAD .NET API - Overview 00:01:00 Module 02: Creating a Line Object - Lab (Part 1) 00:14:00 Module 03: Creating a Line Object - Lab (Part 2) 00:03:00 Module 04: Creating a MText Object - Lab 00:10:00 Module 05: Creating a Circle Object - Lab 00:07:00 Module 06: Creating an Arc Object - Lab 00:05:00 Module 07: Creating a LWPolyline Object - Lab 00:05:00 Unit 06: Manipulate AutoCAD Objects Module 01: Manipulate AutoCAD Objects - Overview 00:01:00 Module 02: Copy Object using C# - Theory 00:01:00 Module 03: Copy Object using C# - Lab (Part 1) 00:11:00 Module 04: Copy Object using C# - Lab (Part 2) 00:02:00 Module 05: Copy multiple objects using C# - Lab (Part 1) 00:09:00 Module 06: Copy multiple objects using C# - Lab (Part 2) 00:01:00 Module 07: Erase Object using C# - Lab (Part 1) 00:06:00 Module 08: Erase Object using C# - Lab (Part 2) 00:05:00 Module 09: Move Object using C# - Lab (Part 1) 00:06:00 Module 10: Move Object using C# - Lab (Part 2) 00:02:00 Module 11: Mirror Object using C# - Lab (Part 1) 00:10:00 Module 12: Mirror Object using C# - Lab (Part 2) 00:02:00 Module 13: Rotate Object using C# - Lab (Part 1) 00:07:00 Module 14: Rotate Object using C# - Lab (Part 2) 00:03:00 Module 15: Scale Object using C# - Lab 00:05:00 Module 16: Copy Object Exercise 00:02:00 Module 17: Copy Object Solution 00:06:00 Module 18: Erase Object Exercise 00:02:00 Module 19: Erase Object Solution 00:07:00 Module 20: Move Object Exercise 00:02:00 Module 21: Move Object Solution 00:06:00 Module 22: Mirror Object Exercise 00:02:00 Module 23: Mirror Object Solution 00:06:00 Module 24: Rotate Object Exercise 00:02:00 Module 25: Rotate Object Solution 00:06:00 Module 26: Scale Object Exercise 00:01:00 Module 27: Scale Object Solution 00:05:00 Unit 07: Exploring AutoCAD Dictionaries (Layers, LineTypes, TextStyles) Module 01: Exploring AutoCAD Dictionaries - Layers Overview 00:03:00 Module 02: Listing all the Layers in the drawing using C# 00:11:00 Module 03: Creating a Layer in AutoCAD using C# 00:09:00 Module 04: Updating a Layer in AutoCAD using C# 00:09:00 Module 05: Turning the Layer On/Off in AutoCAD using C# 00:05:00 Module 06: Thawing/Freezing Layer in AutoCAD using C# 00:04:00 Module 07: Deleting a Layer in AutoCAD using C# 00:03:00 Module 08: Locking/UnLocking a Layer in AutoCAD using C# 00:05:00 Module 09: Assigning a Layer to an AutoCAD object using C# 00:03:00 Module 10: Exploring AutoCAD Dictionaries - LineTypes Overview 00:01:00 Module 11: Listing all the LineTypes in the drawing using C# 00:07:00 Module 12: Loading a LineType in the drawing using C# 00:07:00 Module 13: Setting the Current LineType in AutoCAD using C# 00:03:00 Module 14: Deleting a LineType in AutoCAD using C# 00:03:00 Module 15: Setting a LineType to an object using C# 00:04:00 Module 16: Exploring AutoCAD Dictionaries - TextStyles Overview 00:01:00 Module 17: Listing all the TextStyles in the drawing using C# 00:08:00 Module 18: Updating current TextStyle Font in AutoCAD using C# 00:10:00 Module 19: Setting the Current TextStyle in AutoCAD using C# 00:08:00 Module 20: Setting a TextStyle to an object using C# 00:04:00 Unit 08: User Input Functions Module 01: User Input Functions Overview 00:01:00 Module 02: Using GetString Method - Lab (Part 1) 00:13:00 Module 03: Using GetString Method - Lab (Part 2) 00:10:00 Module 04: Using GetPoint Method - Lab 00:12:00 Module 05: Using GetDistance Method - Lab 00:04:00 Module 06: Using GetKeyWords Method - Lab (Part 1) 00:12:00 Module 07: Using GetKeyWords Method - Lab (Part 2) 00:02:00 Unit 09: Selection Sets and Filters Module 01: Selection Sets and Filters - Overview 00:02:00 Module 02: Using SelectAll Method - Lab (Part 1) 00:11:00 Module 03: Using SelectAll Method - Lab (Part 2) 00:02:00 Module 04: Using SelectOnScreen Method - Lab (Part 1) 00:06:00 Module 05: Using SelectOnScreen Method - Lab (Part 2) 00:01:00 Module 06: Using SelectWindow Method - Lab 00:08:00 Module 07: Using SelectCrossingWindow Method - Lab 00:08:00 Module 08: Using SelectFence Method - Lab 00:08:00 Module 09: Using PickFirstSelection Method - Lab 00:11:00 Module 10: Using SelectionSet Filters - Overview 00:01:00 Module 11: Using SelectionSet Filters - Selecting Lines 00:09:00 Module 12: Using SelectionSet Filters - Selecting MTexts Lab 00:07:00 Module 13: Using SelectionSet Filters - Selecting Polylines Lab 00:03:00 Module 14: Using SelectionSet Filters - Selecting Blocks (FrenchDoors) Lab 00:07:00 Module 15: Using SelectionSet Filters - Selecting Blocks (BiFoldDoors) Lab 00:04:00 Module 16: Using SelectionSet Filters - Selecting objects in a Layer (Walls) Lab 00:07:00 Module 17: Using SelectionSet Filters - Selecting all objects in a Layer (Stairs) Lab 00:05:00 Module 18: Using SelectionSets and Filters - Exercises 00:02:00 Unit 10: Developing Title Block Project - Hands On! Module 01: TitleBlock Project - Overview 00:05:00 Module 02: Creating Project and TBlock Class - Lab 00:14:00 Module 03: Creating Classes for each Paper Sizes - Lab 00:07:00 Module 04: Creating TitleBlock Class - Lab 00:14:00 Module 05: Handling User Selected Paper Size - Lab 00:05:00 Module 06: Creating the TitleBlock Border Lines - Lab 00:06:00 Module 07: Creating the Horizontal Partition Lines - Lab (Part 1) 00:11:00 Module 08: Creating the Horizontal Partition Lines - Lab (Part 2) 00:05:00 Module 09: Creating Vertical Partition Lines - Lab 00:11:00 Module 10: Project Check on the Partition Lines - Lab 00:07:00 Module 11: Creating the TitleBlock Labels - Lab (Part 1) 00:10:00 Module 12: Creating the TitleBlock Labels - Lab (Part 2) 00:09:00 Module 13: Creating the TitleBlock Labels - Lab (Part 3) 00:11:00 Module 14: Project Check on the Labels 00:07:00 Module 15: Creating Drawing Information Texts 00:08:00 Module 16: Debugging the TitleBlock Project - Lab 00:10:00 Module 17: Completing and Running the TitleBlock Plugin 00:05:00 Module 18: Audit Drawing Project - Overview 00:02:00 Module 19: Audit Drawing Project - Demo 00:07:00 Module 20: Creating the AuditDrawing Project 00:11:00 Module 21: Creating the AuditDrawing DisplayOnScreen Method 00:14:00 Module 22: Creating the AuditDrawing Write to TXT File Method 00:08:00 Module 23: Creating the AuditDrawing Write to CSV File Method 00:06:00 Module 24: Creating the AuditDrawing Write to HTML File Method 00:14:00 Module 25: AuditDrawing Plugin Demo 00:04:00 Module 26: Creating the AuditBlock Method 00:05:00 Module 27: Creating the AuditBlock GatherBlocksAndCount Method 00:16:00 Module 28: Creating the AuditBlock DisplayOnScreen Method 00:06:00 Module 29: Creating the AuditBlock WriteToTXTFile Method 00:05:00 Module 30: Creating the AuditBlock WriteToCSVFile Method 00:05:00 Module 31: Creating the AuditBlock WriteToHTMLFile Method 00:07:00 Module 32: AuditBlock Completed Component - Demo 00:12:00 Unit 11: Conclusion Module 01: Conclusion 00:01:00