17135 Other courses in Stevenage delivered Online

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Opaque Transparency: The Silent Project Killer A 2014 report from the Standish Group showed that a staggering 31.1% of software projects get cancelled before completion. Further, over 50% of projects will cost nearly 200% of their original estimates, and only 16% of software projects are completed on time and on budget. The report cited user collaboration, executive level support and clearly stated requirements as key contributors to success, but what's the common denominator? Having led many public and private classes, and consulted with many corporations, I hear the same pain points over and over. Sharing these pains (which everyone of course believes are unique to them!) will hopefully lead to more project managers pushing for support, executives introspecting a little deeper and more realistically, and team members asking for more project transparency! I've summed up the major project pains from folks mentioned above in to one collective term: transparency. Transparency means clarity, and there are many opportunities from day one of a project to introduce clarity, yet so often these opportunities are missed one after the other. This makes the lack of transparency a silent project killer, slowly choking any chance of success and lending itself to the sad statistics shown above. Thankfully, there is hope! A clear and realistic project charter gets things off to a good start, but it needs to be followed up with other key processes. This presentation talks about those key processes, and more importantly, the fact that brilliant processes are useless without the right people employing them.

Growth is a Thinking Game As we learn from the times and think forward, there are a lot of actions we can take to ready ourselves, our businesses, and our customers for growth. The great reset isn't a new normal. It's a shift in our mindset that pushes us to pause and reflect on the past, respond to the present, and rethink the future. What can we control? Our attitude. Our actions. What can we do together to get back to growth? Energize our teams. Set a clear direction. Get closer to our customers. In this fresh perspective keynote, Tiffani shares what it takes to stay relevant and build a bias for existing customers to enable continued growth together - and make smarter business decisions now and in the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Managing Agile and Waterfall Projects: A Hybrid Approach With the growing interest in Agile approaches, how can we take a measured approach? Organizations can't just simply drop everything to become 100% Agile. Not only are hybrid approaches acceptable, they are common in transitioning organizations. We need to understand the strengths and weaknesses of both the traditional and Agile methods to find the best combination that gives us the best of both worlds. This presentation will cover how to combine both approaches into a hybrid model, and help you understand the general criteria of how one approach would be chosen over another.Learning Objectives This presentation will cover how to combine both approaches into a hybrid model, and help you understand the general criteria of how one approach would be chosen over another. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Driving Business Agility as a Leader at Scale Today's fast-paced business world demands leaders that can adapt to market demands and capitalize on opportunities. In a start-up mode or innovation lab, this seems possible. In a large, multi-national organization... not so much.Leaders get accused of being part of the frozen or pressurized middle where they have potentially unrealistic expectations from above. They can be viewed as overly bureaucratic or 'command and control' from the agile teams they work with. The reason is a mismatch between the tools and thinking of traditional management and the problem space of business agility. Come and see how to thrive as a leader in this new paradigm and the tools that can allow you to adapt for present and future business demands. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Driving Business Agility as a Leader at Scale Today's fast-paced business world demands leaders that can adapt to market demands and capitalize on opportunities. In a start-up mode or innovation lab, this seems possible. In a large, multi-national organization... not so much.Leaders get accused of being part of the frozen or pressurized middle where they have potentially unrealistic expectations from above. They can be viewed as overly bureaucratic or 'command and control' from the agile teams they work with. The reason is a mismatch between the tools and thinking of traditional management and the problem space of business agility. Come and see how to thrive as a leader in this new paradigm and the tools that can allow you to adapt for present and future business demands. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Manager's Journey: From 'Doing' to 'Leading' Many of us are 'accidental' project managers. Project management may not be the profession we dreamed of as we were growing up. Most likely we stumbled into it. You may have been asked to manage projects in your organization, because you have shown superior technical skill. Ironically the skill that got you where you are today as a project manager is not what will take you where you need to go in this position. Now you are not 'doing' project work per se any more but 'leading' it. This presentation walks you through the leadership journey you go through as a project manager. It focuses on the skills you must master for this journey. It illuminates the transformation you must make from a 'doer' to a 'leader.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Are you someone who wants to be a retail entrepreneur? Or do you want to know more about this exciting industry? If the answer to any of these questions is a yes, then you've landed in the right place. Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. This bundle course is suitable for all people working in Operations, Sales, VM, HR, Logistics etc, who want to enter the retail industry. Our Retail Management course is ideal for newcomers and existing Retail workers alike. With no prior knowledge or experience, this course explores the most important concepts at the heart of successful retail management. Learn how to take your communication and selling skills to the next level, improve your productivity through smart selling and anticipate the expectations of every customer. Enrol today! This Bundle Consists of the following Premium courses: Course 01: Retail Management - Level 5 Course 02: Logistic Management Course 03: Retail Strategy Course 04: Basic Product Management Course 05: Purchasing & Procurement Course - Level 3 Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Commercial Law 2021 Course 09: Operations Management Course 10: Strategic Planning and Analysis for Marketing Course 11: Sales Negotiation Training Course 12: Basic Business Finance Course 13: Diploma in QuickBooks Bookkeeping Course 14: Customer Service Enrol now in the exclusive bundle to advance your career, and use the premium study materials from Apex Learning. Learning Outcome of this Bundle from Apex Learning Understand the fundamentals of Retail Management. Learn the importance of smart selling in a retail environment How to pre-empt and satisfy customers' expectations Techniques for dealing with difficult customers and situations Ability to become a more effective personal seller The importance of communication skills CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our bundle course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Talented Retail managers and leaders are in consistently high demand worldwide. Just a few typical job titles and roles that fall within the bracket of Retail Management include the following: Sales Manager Store Manager Warehouse Manager Retail Management Trainee Retail Team Leader Service Supervisor Team Leader These jobs pay between £32,000 and 125,000 annually. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Automotive Engineering bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Automotive Engineering bundle will help you stay ahead of the pack. Throughout the Automotive Engineering programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Automotive Engineering course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Automotive Engineering Bundle Consists of the following Premium courses: Course 01: Basic Automotive Engineering: Onboard Diagnostics Course 02: Supercharger Automobile Engineering Course 03: Large Goods Vehicle (LGV) Course 04: Hybrid Vehicle Expert Training Course 05: Engine Lubricant System Training - Level 4 Course 06: A complete course on Turbocharging Course 07: Car Mechanic and Repair Training Course 08: Car Restoration Course 09: Working in Confined Spaces Course 10: PUWER Course 11: Manual Handling Level 2 Course 12: Fire Safety | Online Course Course 13: RIDDOR Training Course 14: First Aid Training Enrol now in Automotive Engineering to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Automotive Engineering expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course 01: Basic Automotive Engineering: Onboard Diagnostics Unit 01: Introduction Introduction Brief history & Basic working of OBD Unit 02: Various Aspects of Onboard diagnostics Onboard diagnostic apps Exhaust gas-Diagnostics APPS on Onboard diagnostics Unit 03: Various systems Engine -Diagnostics Diagnostics-spark plug Diagnostics- Fuel injection Diagnosis -Lubrication Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Automotive Engineering bundle. Requirements This Automotive Engineering course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Basic Automotive Engineering: Onboard Diagnostics) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Basic Automotive Engineering: Onboard Diagnostics) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost