17113 Other courses in Smethwick delivered Online

Overview of HR System Selection Essentials Interior Design for Homeowners offers you the chance to transform your living space with simple, practical design knowledge. As the UK interior design industry grows at around 2.3% each year, more homeowners are realising the importance of creating well-designed homes. This course teaches you how to make small, effective changes that can significantly improve the look and feel of any room. With easy-to-follow lessons, you will learn how to choose colour schemes that affect mood, how to place lighting for the perfect atmosphere, and how to arrange furniture for better functionality. By taking Interior Design for Homeowners, you will understand how design choices impact the atmosphere of your home. You'll learn how to make your space both beautiful and practical, reflecting your personal style. The course will guide you on how to select materials, textures, and finishes that work best in different settings, making your home more comfortable and inviting. At the end of Interior Design for Homeowners, you'll have the skills and confidence to make design decisions that improve your living environment. You’ll be able to redesign any room with ease, creating spaces that work for you and your family. Say goodbye to the hassle and expense of hiring professional designers, and say hello to a home that truly fits your needs and style. By the end of the Management: Recruitment and Selection Process Course, you will be able to: Apply key interior design principles to improve home spaces. Create functional design plans for efficient room layouts. Choose the right colour schemes for different rooms and moods. Implement lighting strategies that enhance the atmosphere of your home. Style spaces with well-balanced decorative elements and accessories. Redesign kitchens and bathrooms to make them more practical and user-friendly. Who is this course for? Homeowners who want to redesign their living spaces without hiring professionals. DIY enthusiasts who wish to build confidence in interior styling and design. Property developers aiming to make residential projects more appealing. New homebuyers looking to personalise their first home purchase. Anyone interested in learning the basics of residential interior design for future home projects. Process of Evaluation After studying the Interior Design for Homeowners, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Interior Design for Homeowners, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career Path This Certificate in Interior Design for Homeowners Course will help the learners to pursue a variety of careers. Such as: Interior Design Consultant – £25K to £40K/year Home Staging Specialist – £22K to £35K/year Residential Design Assistant – £20K to £32K/year Furniture Showroom Advisor – £19K to £28K/year Colour Consultant – £24K to £38K/year Course Curriculum Module 1: Introduction to Interior Design 00:15:00 Module 2: Planning Your Interior Design Project 00:16:00 Module 3: Interior Design Elements 00:15:00 Module 4: Colour Schemes and Lighting Design 00:16:00 Module 5: Flooring and Wall Treatments 00:16:00 Module 6: Window Dressings and Soft Furnishings 00:13:00 Module 7: Art and Decorative Accessories 00:17:00 Module 8: Creating Functional Kitchens and Bathrooms 00:15:00 Module 9: Bedroom Design 00:13:00 Module 10: Children's Room Design 00:12:00 Module 11: Dining Room Design 00:17:00 Module 12: Living Room Design 00:14:00

Overview of Mastering Colour-Architectural Design & Interior Decoration The UK interior design industry is worth £3.4 billion and is still growing. Homeowners and businesses now understand how colour can change how a space looks and feels. Mastering Colour – Architectural Design & Interior Decoration helps you learn how to use colour to make rooms more attractive, comfortable, and functional. Whether you're working on a home or a business space, colour can help you make a strong impact. This course gives you the skills to choose and apply colours in smart ways that help your work stand out. With Mastering Colour – Architectural Design & Interior Decoration, you will learn simple and clear colour terms, how colours affect mood, and how to create great colour combinations. You will also learn how to use warm and cool colours, tricks that make spaces look bigger or more balanced, and ways to match colours with current design styles. These lessons are made especially for people working in architecture and interior design. British designers who complete Mastering Colour – Architectural Design & Interior Decoration often get more clients and better results. Colour is not just about looks—it also affects how people feel in a room. By taking Mastering Colour – Architectural Design & Interior Decoration, you'll be ready to make strong design choices that improve spaces and meet client needs. By the end of Mastering Colour – Architectural Design & Interior Decoration, you will be able to: Understand the most important colour terms used in design. See how colour trends and fashion are connected. Use basic colour theory in building and room designs. Build smart and attractive colour plans for decorating spaces. Use the right mix of colours to meet design needs. Change how a space feels and looks by applying colour in smart ways. Who is this course for? This course is great for: Interior designers who want to use colour more confidently and professionally. Architects who want to add colour theory to their designs. Home decorators who want to improve how they use colour in rooms. Students studying design who want to build strong colour skills. Visual merchandisers who want to learn more about colour and space. Process of Evaluation After studying the Mastering Colour-Architectural Design & Interior Decoration, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Mastering Colour-Architectural Design & Interior Decoration, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this Mastering Colour-Architectural Design & Interior Decoration course. Career Path This Mastering Colour-Architectural Design & Interior Decoration Course will help the learners to pursue a variety of careers. Such as: Interior Designer - £23K to £45K/year Architectural Visualiser - £25K to £40K/year Colour Consultant - £30K to £55K/year Residential Decorator - £22K to £38K/year Kitchen and Bathroom Designer - £24K to £42K/year Course Curriculum Module 1: Introduction Colour Introduction 00:02:00 Introduction to Chapters 00:05:00 Module 2: The Impact Of Fashion And Colour Trends Colour Fashion & Colour Trends 00:04:00 Module 3: Colour Terminology Colour Terminology 00:04:00 Module 4: Colour Basics And Neutral Colours Colour Basics 00:05:00 Module 5: Warm Vs. Cool Colours Colour Warm & Cool Colours 00:03:00 Module 6: Colour Schemes Colour Schemes 00:11:00 Module 7: Colour Ratios And Applications Colour Ratios 00:05:00 Module 8: Using Colour To Trick The Eye Colours Tricking The Eye 00:04:00 Module 9: Conclusion Colour Conclusion 00:01:00

Overview of Diploma in Effective Writing Skills The world of Organic Cosmetics Formulation is growing fast, bringing together the best of nature and science. In the UK, the organic beauty market is expanding by 13% every year, as more people look for clean, transparent, and eco-friendly products. Our Organic Cosmetics Formulation course helps you understand how skin works and teaches you how to create pure and effective beauty products. You will learn how to work with natural ingredients and build your skills in making organic facial skincare, body care, hair care, and makeup products. This course focuses on real skills needed for Organic Cosmetics Formulation. You will learn about the best ways to keep your products safe and fresh, how to check quality, and how to create products that truly meet the needs of today’s consumers. With the UK organic beauty market expected to reach £1.2 billion by 2026, learning Organic Cosmetics Formulation can open many doors for you in this growing industry. Whether you are starting your own brand or want to work in the beauty industry, this course gives you the knowledge to create products that are good for people and the planet. Organic Cosmetics Formulation is not just about making beauty products; it’s about creating safe, healthy, and sustainable solutions that people trust and love. Learning Outcomes Understand the basics of organic cosmetics and how they work. Identify and choose the right natural ingredients for different types of products. Make safe and effective organic skincare and haircare products. Create organic makeup products with good texture, colour, and lasting power. Use the right preservation methods for organic cosmetics. Plan, design, and market your own organic cosmetics brand. Who is this course for Beauty lovers who want to make their own natural and organic cosmetics without using harsh chemicals. Professionals in the regular beauty industry who want to move into the fast-growing organic beauty market. Entrepreneurs who dream of starting an organic cosmetics brand that is eco-friendly and sustainable. Skincare experts and beauticians who want to learn more about natural ingredients and organic product making. Health-conscious individuals who prefer safer, toxin-free beauty products for personal use. Process of Evaluation After studying the Organic Cosmetics Formulation Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Organic Cosmetics Formulation Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this Organic Cosmetics Formulation course. Career Path Completing this Organic Cosmetics Formulation course can lead to roles such as: Organic Cosmetics Formulator – £30,000 to £45,000 per year Natural Skincare Product Developer – £28,000 to £42,000 per year Organic Beauty Brand Consultant – £35,000 to £55,000 per year Quality Control Specialist (Organic Cosmetics) – £25,000 to £38,000 per year Natural Ingredients Researcher – £32,000 to £48,000 per year Course Curriculum Module 01: Introduction to Organic Cosmetics Formulation 00:21:00 Module 02: Skin Science 00:25:00 Module 03: Natural Ingredients in Organic Cosmetics 00:33:00 Module 04: Organic Facial Skincare Products 00:36:00 Module 05: Organic Body Care Products 00:21:00 Module 06: Organic Hair Care Products 00:19:00 Module 07: Organic Makeup Products 00:33:00 Module 08: Preservation and Stability of Organic Cosmetics 00:23:00 Module 09: Quality Control and Safety Assessment 00:21:00 Module 10: Advanced Organic Cosmetics Formulation 00:21:00 Module 11: Marketing and Branding Organic Cosmetics 00:30:00

The Childcare and Education course teaches learners a wide range of essential knowledge required when working with children. This childcare course covers many aspects of a child's health and development during the Early Years and the role of an Early Years Educator during this crucial stage in life. You will also study young children's physical, emotional, and nutritional needs and their exercise requirements. In the Childcare and Education course, you will learn important information that will help you whether you already work in a child care setting or hope to. Learning Outcomes After completing the Childcare and Education course, the learner will be able to: Understand Child Development from Conception to Seven Years. Understand Children's Health and Wellbeing. Why Choose Childcare and Education Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Childcare and Education Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Childcare and Education ***Free Courses*** Course 01: Speech Therapy Course 02: Paediatric First Aid ***Others Included Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Childcare and Education course] Course Curriculum of *** Childcare and Education *** Module 1: Child Development from Conception to Seven Years Understand Development from Conception to Birth and Routine Screening Programmes in the First Year of Life Understand Stages and Sequences of Development from Birth to Seven Years. Understand Theory and Educational Frameworks Which Inform Knowledge and Understanding of Early Years Practice Understand the Role of the Early Years Practitioner When Promoting Child Development from Birth to Seven Years Understand How to Plan Opportunities for Children's Learning and Development from Birth to Five years Module 2: Children's Health and Wellbeing Understand Children's Needs in Relation to Emotional Wellbeing Understand the Needs of Children During Transition and Significant Events Understand the Physical Care Needs of Children Understand the Impact of the Early Years Environment on the Health and Well-being of Children Understand the Nutritional Needs of Children Understand the Impact of Poor Diet on Children's Health and Well-being Understand Children's Need for Exercise Assessment Method After completing each module of the Childcare and Education Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Childcare and Education course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Childcare and Education Bundle Course is suitable for Learners who can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as Early Years Educator Practitioner in day nurseries Practitioner in nursery schools Practitioner in reception classes in primary schools Pre-school worker Home-based Childcarer Nanny Requirements There are no specific requirements for Childcare and Education course because it does not require any advanced knowledge or skills. Students who intend to enrol in Childcare and Education course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Many children's lives will be improved as a result of the Childcare and Education Course. You can put theory into practice by working in various childcare centers and organizations to ensure the emotional and physical well-being of children. You will have the opportunity to interact with parents, which will boost your confidence and resume, allowing you to earn higher salaries. Certificates Certificate of completion Digital certificate - Included

This Level 1: Award In Caring for Children provides an understanding of the knowledge and skills required to care for young children. It covers the growth, learning, and development of children. There are also modules to help with self-development. Through this Level 1: Award In Caring for Children course you will learn how to help children in developing their communication and language skills, the health and safety guidance involved in caring for children, how play can help a child's learning and development and how to respect and value children as individuals. Learning Outcomes After completing this Level 1: Award In Caring for Children course, learner will be able to: Understand how play can help a young child to gain confidence. Gain skills for communicating with a young child Gain a thorough understanding of the growth and development of young children Understand Human Growth and Development Know how to respect and value Children Understand healthy eating for families Why Choose Level 1 Award In Caring for Children Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Courses are included in this Level 1: Award In Caring for Children Bundle Course: Course 01: Level 1: Award In Caring for Children Course 02: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 03: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 04: Level 2 Award in Babysitting Course 05: Level 2 Certificate in Behaviour that Challenges in Children Course 06: Advanced Diploma in Child Care Course 07: Child Protection and Risk Assessment Course 08: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 09: Care and support for Vulnerable Children ***Others Benefits of Level 1: Award In Caring for Children Bundle Course: Free 09 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course] **Level 1: Award In Caring for Children** Detailed Course Curriculum Module 1: Confidence Building for the Young Child Through Play know the Support a Young Child Needs to Gain Confidence Through Play know How to Encourage a Young Child to Express Their Feelings Through Play Module 2: Listening to and Talking with a Young Child Know Skills for Communicating with a Young Child Understand Activities that will Develop a Child's Talking and Listening Skills Module 3: Growth and Development of Young Children know About Factors Which Influence Growth and Development of Children From Birth to 5 Years 11 Months know How to Support Growth and Development of Children Module 4: Human Growth and Development know About Human Growth and Development know Factors That Affect Human Growth and Development Module 5: Respecting and Valuing Children Know How to Respect and Value Children as Individuals Understand Ways to Respect and Value Children Know that Children Have Rights Module 6: Healthy Eating for Families Understand the Importance of a Balanced Diet Know About Good Eating Habits for Families Know Special Food Requirements for Groups and Individuals Know How to Store and Handle Food safely ------------------------ Assessment Method After completing each module of the Level 1 - Award In Caring for Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 - Award In Caring for Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 1: Award In Caring for Children** This Level 1: Award In Caring for Children course is for anyone who is considering a career in caring for children. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. Requirements **Level 1: Award In Caring for Children** There are no specific requirements for this Level 1: Award In Caring for Children course because it does not require any advanced knowledge or skills. Career path **Level 1: Award In Caring for Children** This Level 1: Award In Caring for Children course provides an ideal route into a career in child care and results in a fully recognised qualification, with a number of progression routes to higher level child care and teaching assistant qualifications. Certificates Certificate of completion Digital certificate - Included

Flash Sale! | 11-in-1 Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Understand how to choose the form of power that serves the greatest good. What is the difference between group power, persuasion, expert and incentive power? Discover how to empower influence by releasing decision-making power to others. Learning Objectives Understand the different type of power in an organization and as an individual. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Call escalation is including others in facilitating the resolution of a customer request. It may take place in person, on the phone, or through electronic communication. We will show you four steps in handling customer issues and call escalation. Learning Objectives Explain when call escalation is appropriate, Apply CORE™ steps for effectively facilitating an escalated call Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

There are four relationship styles. Understanding them helps improve how we relate to ourselves and others. Each style has value and strengths. People rarely set out to be difficult. Discover the four styles and how you can identify and manage each one. Learning Objectives Identify the four relationship styles in people, Explain how to use behavioral flexibility with each style, Create positive interpersonal relationships Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams