17088 Other courses in Sheerness delivered Online

Step into the world of medieval literature with a focus on the remarkable works of Geoffrey Chaucer and the period that shaped the English language. This course offers an insightful journey through the literature of the 14th and 15th centuries, exploring the narrative techniques, themes, and cultural influences that still resonate today. You’ll examine Chaucer's Canterbury Tales, a vibrant tapestry of stories that provide both comedic and poignant views of medieval society. Discover how these stories mirror the complexities of human nature, social dynamics, and the art of storytelling. This course provides a deep dive into the literary richness of the medieval period and its lasting legacy in modern literature. Beyond Chaucer, the course opens up the works of other significant medieval writers who shaped the evolution of English prose and poetry. Through careful analysis, you'll see how their works were influenced by historical events, religious thought, and the changing role of the church in society. Whether you're a student of literature or simply curious about the past, this course will give you an engaging and enjoyable understanding of medieval English literary traditions. By the end, you'll have a newfound appreciation for the writers who laid the foundations for the literature we read today. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediaeval Literature Module 02: Beowulf Module 03: Chrétien de Troyes Module 04: Mediaeval Women Writers Module 05: The Romance of the Rose Module 06: The Tale of Genji Module 07: Norse Sagas Module 08: Dante Alighieri Module 09: Pearl and Sir Gawain and the Green Knight Module 10: Geoffrey Chaucer Learning Outcomes: Analyze Beowulf for themes of heroism and cultural significance. Explore the courtly love motifs in Chrétien de Troyes' narratives. Examine contributions of Mediaeval women writers to literary traditions. Interpret symbolic elements in Dante Alighieri's Divine Comedy. Compare narrative techniques in The Tale of Genji and Norse Sagas. Assess the socio-cultural context of Geoffrey Chaucer's Canterbury Tales. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts of Medieval literature seeking deeper insights into classic texts. Literature students eager to explore diverse cultural and literary perspectives. History enthusiasts interested in the societal context of mediaeval narratives. Those intrigued by the evolution of storytelling across different cultures. Readers keen on understanding the foundations of Western literary traditions. Career path Museum Curator Research Analyst Archivist Academic Lecturer Editorial Assistant Cultural Heritage Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Veterinary Physiotherapy Basics Course provides essential knowledge for individuals eager to explore the world of animal physiotherapy. This course dives into the fundamental principles and practices, making it an ideal starting point for those wanting to understand how physiotherapy can improve animal health. Whether you're looking to work with pets, horses, or other animals, this course covers key techniques used to support recovery, alleviate pain, and enhance mobility. By gaining an understanding of how physiotherapy can benefit animals, you’ll be better equipped to support veterinary teams or pet owners in managing their animal's rehabilitation needs. With a flexible, online format, this course allows you to learn at your own pace, without the need for in-person attendance. It’s designed for those who want a clear introduction to veterinary physiotherapy, focusing on core topics like anatomy, injury types, and the basic physiotherapy techniques used in animal care. Learn how the body works, how animals respond to physical therapy, and how physiotherapy can be an integral part of the recovery process. Whether you're a pet lover or looking to develop your career in animal care, this course will provide you with the foundational knowledge to take the next steps in the veterinary physiotherapy field. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Veterinary Physiotherapy Module 02: Anatomy and Physiology of Animals Module 03: Assessing Pets for Physiotherapy Module 04: Physiotherapeutic Techniques and Modalities Module 05: Rehabilitation Programs and Exercises Module 06: Specialised Areas in Veterinary Physiotherapy Module 07: Advanced Therapies and Techniques Module 08: Holistic Approach to Veterinary Physiotherapy Module 09: Becoming a Veterinary Physiotherapist in the UK Learning Outcomes: Analyse animal anatomy and physiology for targeted physiotherapy interventions. Demonstrate proficiency in assessing pets to determine physiotherapy requirements. Apply a variety of physiotherapeutic techniques and modalities for optimal results. Develop and implement rehabilitation programs and exercises tailored to individual animals. Specialise in specific areas within veterinary physiotherapy, showcasing expertise. Explore advanced therapies and techniques, fostering a holistic approach to animal well-being. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring veterinary physiotherapists Animal care enthusiasts Veterinary professionals seeking additional expertise Pet owners interested in holistic animal well-being Individuals exploring a career change Animal rehabilitation assistants Veterinary nurses Those passionate about enhancing animal lives Career path Veterinary Physiotherapist Animal Rehabilitation Specialist Veterinary Nurse Animal Care Consultant Research Assistant in Veterinary Sciences Animal Wellness Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If you're looking to break into the world of clinical research, the Clinical Research Administration Fundamentals Course offers a straightforward and in-depth introduction to the field. This course will equip you with the essential knowledge and skills needed to navigate the administrative aspects of clinical research. From understanding the different stages of clinical trials to managing documentation and compliance requirements, you'll gain the expertise to support research teams efficiently. Whether you're new to the industry or seeking to build on existing knowledge, this course is designed to make complex topics clear and accessible. With the rapid growth of clinical research and its pivotal role in medical advancements, the need for skilled professionals is ever-present. This course will guide you through the fundamental principles, including ethics, safety protocols, and regulatory considerations. You'll learn how to manage research documentation, assist with trial set-ups, and support clinical study teams with precision. Plus, with the option to study remotely, you can complete the course at your own pace, making it ideal for those balancing work or other commitments. Get ready to enhance your understanding of this critical industry sector and open the door to career opportunities within clinical research. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Clinical Research Administration Module 02: Clinical Trial Design and Planning Module 03: Ethics and Regulatory Compliance Module 04: Institutional Review Boards (IRBs) and Ethics Committees Module 05: Data Management and Recordkeeping Module 06: Safety Reporting and Adverse Events Module 07: Clinical Trial Monitoring and Auditing Module 08: Study Site Management and Quality Control Module 09: Data Analysis and Reporting Module 10: The Future of Clinical Research Learning Outcomes: Understand key principles in clinical trial planning and design. Demonstrate proficiency in navigating ethical and regulatory frameworks. Develop expertise in data management and rigorous recordkeeping. Implement safety reporting protocols and manage adverse events effectively. Conduct thorough clinical trial monitoring and auditing procedures. Acquire skills in study site management, quality control, and data analysis. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the field of clinical research. Healthcare professionals seeking to broaden their skill set. Graduates in life sciences or related disciplines. Research assistants and coordinators aiming for career advancement. Regulatory affairs professionals looking to specialise. Quality assurance personnel in healthcare and pharmaceutical sectors. Professionals transitioning to roles in clinical trial management. Anyone keen on staying ahead in the evolving landscape of clinical research. Career path Clinical Research Coordinator Regulatory Affairs Specialist Clinical Data Manager Quality Assurance Auditor Clinical Research Associate Pharmacovigilance Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Law Conversion Course is a perfect opportunity for those looking to switch careers or enhance their knowledge in the legal field. This online programme is designed for graduates from non-law backgrounds who are keen to explore the world of law and pursue a career in it. Whether you're interested in becoming a solicitor or barrister, this course covers the essential legal principles, providing a robust understanding of the law. With a strong focus on critical thinking, legal research, and communication, you’ll develop a solid foundation that can set the stage for your future legal studies or career. Designed for those who are eager to dive into the law without the need for in-person attendance, this course is ideal for anyone looking to gain a strong understanding of legal concepts. The flexibility of an online format allows you to study at your own pace, making it easier to balance alongside your other commitments. With an emphasis on law theory, you'll be well-equipped to tackle the challenges of further legal study or to confidently enter the legal sector in the future. This course offers the perfect blend of detailed learning and career-relevant insights Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Law and Legal Systems Module 02: Contract Law Module 03: Criminal Law Module 04: Constitutional and Administrative Law Module 05: Introduction to Human Rights Law Module 06: Tort Law Module 07: Property Law Module 08: Equity and Trusts Module 09: Legal Research Project Learning Outcomes Analyse legal principles and their applications in diverse contexts. Demonstrate a comprehensive understanding of Contract, Criminal, and Constitutional Law. Evaluate the impact of Human Rights Law on contemporary legal issues. Apply knowledge of Tort, Property, and Equity and Trusts in practical scenarios. Conduct effective legal research, showcasing analytical and critical thinking skills. Develop a solid foundation for pursuing a successful career in law. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Graduates seeking a career transition into law. Professionals in related fields aspiring to enhance legal knowledge. Individuals with a keen interest in understanding legal systems. Those pursuing a diverse and challenging legal education. Career changers aiming for a rewarding path in law. Students looking to build a strong foundation in legal principles. Individuals intrigued by the dynamics of human rights and constitutional law. Anyone wanting a comprehensive understanding of legal concepts. Career path Solicitor Barrister Legal Consultant Compliance Officer In-House Counsel Legal Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Master essential and advanced video editing techniques with our comprehensive Video Editing Tips & Tricks course. Learn to cut, sequence, and polish raw footage, apply creative effects, and enhance your editing skills. Ideal for beginners and experienced editors alike, this course prepares you for diverse career paths in video editing and multimedia production. Enroll today to start creating professional-quality videos!

Business Management: Business Management Course Online Do you aspire to be a part of the corporate management team? Do you want to start your own business? If yes, then this course is for you! This Business Management: Business Management Course is divided into several in-depth modules to provide you with the most convenient and rich learning experience possible. The qualification allows students to learn new skills and gain new knowledge through a variety of topics. You will learn strategies for building strong work teams, delegating work, managing business risks, change, workplace conflict, and customer service. Learning Objectives You will be able to do the following at the end of the Business Management: Business Management Course: Learn everything there is to know about business management and why it is so important. Familiarize yourself with all of the terms used in the field of business management. Promote organizational direction, learn and apply leadership and management theory. Develop a variety of important skills, such as communication, negotiation, and dispute resolution. Learn about project management, risk management, supply chain management, and human resource management. Determine the personal and technical abilities needed to achieve strategic goals. Create a solid personal development strategy. Learn how to run a company strategically. Examine the company laws and regulations in the United Kingdom. Create an action plan for your business. This Business Management: Business Management Course is designed to provide students with essential knowledge about business and management, as well as their role in modern organisations. By the end of this course, you will have a solid understanding of project management, planning and forecasting operations, performance management, negotiation techniques and human resource management. Why choose this Business Management: Business Management Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Business Management: Business Management Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Business Management: Business Management Course. Courses Including with this Business Management: Business Management Course Course 01: Level 7 Business Management Course 02: Level 5 Diploma in Business Analysis Course 03: Level 2 Diploma in Business Administration Course 04: Level 3 Business Administration Others benefit Included with Business Management: Business Management Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Business Management: Business Management Course] Business Management: Business Management Course Online This Business Management: Business Management Course consists of 13 modules. Course Curriculum of Level 7 Business Management Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method of Business Management Course After completing Business Management: Business Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Business Management Course After completing the Business Management: Business Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Management: Business Management Course Online Anyone who aspires to the top of the corporate ladder in any business or workplace setting should take this Business Management: Business Management Course. Those who are self-employed or own small businesses should consider taking this Business Management: Business Management Course. Professionals in the field of business, program managers, facility managers, and program administrators should enrol. Students and recent graduates will also benefit from this. Requirements Business Management: Business Management Course Online To enrol in this Business Management: Business Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Management: Business Management Course. Be energetic and self-motivated to complete our Business Management: Business Management Course. Basic computer Skill is required to complete our Business Management: Business Management Course. If you want to enrol in our Business Management: Business Management Course, you must be at least 15 years old. Career path Business Management: Business Management Course Online Enrolling on this Business Management: Business Management Course can lead you to the following career paths: Business Manager Assistant CEO Asset Management Management Analyst Business Management Support Analyst Business Management Assistants Sales & Business Management Trainee

Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Online Introducing Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course "Empowering the Next Generation" Online course! Introducing Childcare & Education: Level 3 Award in Childcare & Education Course "Empowering the Next Generation" Online course! This Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course is designed to provide you with a thorough understanding of the role and responsibilities of working with children. It is a comprehensive Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course that will teach you how to understand and care for young children, as well as how to keep their well-being in mind at all times. The Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course will go over key topics in-depth, such as children's health and development in their early years, as well as the role of a child educator during this pivotal time. This information is essential if you want to work in childcare. Enrol on our Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Why choose this Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course from the School of Health Care? Self-paced Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course developed by industry experts. After each module Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course. Main Course: Level 3 Award in Childcare & Education Free Courses included with Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Counselling Others Included with Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course] Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Online This Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course consists of 02 modules. Course Curriculum of Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Module 01: Child Development from Conception to Seven Years Module 02: Children's Health and Wellbeing Assessment Method of Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course After completing Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course After completing the Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Online Anyone interested in working in childcare and current practitioners who work in the early years can take this Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course. The Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course is also ideal for working in childcare with children from birth to 8 years. Requirements Level 3 Award in Childcare & Education: Level 3 Award in Childcare & Education Course Online To enrol in this Level 3 Award in Childcare & Education Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Award in Childcare & Education Course. Be energetic and self-motivated to complete our Level 3 Award in Childcare & Education Course. Basic computer Skill is required to complete our Level 3 Award in Childcare & Education Course. If you want to enrol in our Level 3 Award in Childcare & Education Course, you must be at least 15 years old.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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Duration 3 Days 18 CPD hours This course is intended for This introduction to Spring development course requires that incoming students possess solid Java programming skills and practical hands-on Java experience. This class is geared for experienced Java developers who are new to Spring, who wish to understand how and when to use Spring in Java and JEE applications. Overview Working in a hands-on learning environment, students will review configuration basics of the Spring framework. The course then moves into Spring Boot, providing in-depth content and experience working with Spring Boot to accomplish a variety of tasks. In addition to working through the Spring Actuator, students work extensively at testing and debugging Spring Boot applications. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' application development and Spring experience into every classroom. Working in a hands-on learning environment, led by our expert practitioner, students will: Review the concept of Java-based configuration Become familiar with the conditionally loading bean definitions and Application Contexts Understand how to leverage the power of Spring Boot Use Spring Boot to create and work with JPA repositories Use Spring Boot to work in conjunction with Spring Cloud Understand the Spring Cloud project and how it relates to general Cloud concepts and practices Work with Spring Cloud configuration and the Config Client The Spring framework is an application framework that provides a lightweight container that supports the creation of simple-to-complex components in a non-invasive fashion. Spring's flexibility and transparency is congruent and supportive of incremental development and testing. The framework's structure supports the layering of functionality such as persistence, transactions, view-oriented frameworks, and enterprise systems and capabilities. Introduction to Spring Boot and Spring Cloud is a hands-on Spring training course geared for experienced Java developers who need to understand what the Spring Boot is in terms of today's systems and architectures, and how to use Spring in conjunction with other technologies and frameworks. This course targets Spring Boot 2, which includes full support for Java 8 and JEE 7 (earlier versions of Java and JEE continue to be supported). Spring supports the use of lambda expressions and method references in many of its APIs. Spring makes enterprise development easier. Spring simplifies common tasks and encourages good design based on programming to interfaces. Spring makes your application easier to configure and reduces the need for many JEE design patterns. Spring puts the OO design back into your enterprise application, and it integrates nicely with many view technologies and the new features of HTML5. Introduction to Spring The Spring Framework Configuring Spring Managed Beans Defining Bean dependencies Spring Cloud Spring Boot Additional Configuration Spring Cloud Project Introduction to Spring Boot Working with Spring Boot Spring AOP Introduction to Aspect Oriented Programming Spring Cloud Config Spring Cloud Registry and Discovery Spring AOP Spring Boot 2 Spring Boot Actuator Developing in Spring Boot Thymeleaf Spring Cloud GateWay Additional course details: Nexus Humans Introduction to Spring Boot and Spring Cloud (TT3324) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Spring Boot and Spring Cloud (TT3324) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.