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This course is designed for all those who are planning to visit Greece and would like to learn and practice common and useful Greek phrases used when travelling. This mini-course introduces different aspects of Greek for tourism, working on main language points and useful Greek vocabulary through a variety of topics related to the tourist industry. After the completion of the course you will be able to communicate in basic everyday circumstances. The course is designed to be completed in 10 days – 10 lessons of 60 minutes each. The lessons are supported by slides (including readers and exercises), audios, and video files. All you need is a computer and an Internet connection, and you are ready to go!

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! [Updated: February 2024] Start a career in the lucrative project management industry. Enrol in this thorough Project Management for Project Managers course to acquire the essential abilities and methods used in project management around the world. Courses are included in this Project Management for Project Managers: Course No 01: Project Management for Project Managers Course No 02: Agile Project Management Course No 03: Lean Process and Six Sigma Course No 04: Strategic Business Management Course No 05: Financial Management In this Online Training, you will be introduced to the practical knowledge and techniques that you need to be a successful project manager. The training provides all the necessary information and skills for Project managers, such as how to build the team, how to lead the team, communication, etc. You will also learn the basics of Project Management, Change Management, Stakeholder Management, Managing Budgets and schedules, etc. With This Project Management for Project Managers Diploma, You Will Learn: Acquire deeper insights into the fundamentals Familiarise yourself with the PMBOK framework & PMI Expose yourself to the dimensions of global project management Understand the difference between product and project Management life cycles Develop a solid understanding of Project Management, HR, conflict & stress management Proficiency in quality, performance, change & many other sorts of management Detailed grasp of business resilience & crisis management Agility in procurement, purchasing & risk management and much more... After completing this course, you can progress towards- Project management institute (pmi) PMI Project Management Professional (PMP) PMI certified associate in project management (capm) Project Management Professional (PMP) Agile Project Management **This offer ends soon** Student Testimonials - What Our Students Say! ''The Level 7 Advanced Diploma in Project Management for Project Managers is a game-changer. It's the most comprehensive and practical course I've ever taken, and it's helped me take my project management skills to the next level. Recommended'' Reviewed by C.Well ''This course covers all aspects of project management, from the fundamentals to the advanced. It is ideal for aspiring and experienced project managers who want to learn the latest techniques and best practices. Thanks, Reed'' Reviewed by Abbie ''I loved the course, and I learnt a lot. It has equipped me with a wealth of knowledge I'll need to hit the ground running as a project manager here in the UK. Also, thank you for your prompt response to my inquiry.'' Reviewed by GRACE ANYEBE So enrol now today to Advance your career! Course Curriculum Module 01: Introduction to Project Management In this module of Project Manager Training, the following topics will be discussed: Project and Project Management Relationships among Portfolios, Programs and Projects Linking Organisational Governance and Project Governance Project Success and Benefits Management Duties and Responsibilities Knowledge, Skills and Abilities Summary Assessment Module 02: Project Life Cycle In this module of Project Manager Training, the following topics will be discussed: Project Life Project Life and Product Life Cycle Completion of Phase Project Design Creating Project Plan How Many Projects Integrating Consecutive Project Triple Constraint Summary Assessment Module 03: Project Scope Management In this module of Project Manager Training, the following topics will be discussed: Key Concepts Plan Scope Management Collect Requirements Define Scope Summary Assessment Module 04: Project Time and Cost Management In this module of Project Manager Training, the following topics will be discussed: Defining the Project Activities The Inputs to Activity Definition Creating Network Diagram Estimating Activity Duration Summary Assessment Module 05: Project Quality Management In this module of Project Manager Training, the following topics will be discussed: Implementing Quality Project Management Determining the Quality Policy Reviewing Summary Assessment Module 06: Effective Planning & Estimating In this module of Project Manager Training, the following topics will be discussed: Introduction to Project Planning Planning Process Summary Assessment Module 07: Human Resource Management In this module of Project Manager Training, the following topics will be discussed: Preparing for Organisational Planning Identifying the Project Interfaces Summary Assessment Module 08: Organising Meetings In this module of Project Manager Training, the following topics will be discussed: Anatomy of a Meeting Types of Corporate Meetings Scheduling Meetings Meeting Agendas Summary Assessment Module 09: Managing Resources (Please, avoid case study) In this module of Project Manager Training, the following topics will be discussed: Resource Management Benefits of Resource Management Summary Assessment Module 10: Change Management In this module of Project Manager Training, the following topics will be discussed: What is Change? Change Cycle The Pace of Change Summary Assessment Module 11: Crisis Management In this module of Project Manager Training, the following topics will be discussed: What is Crisis Management? Crisis Management Team Creating Team Technique Assessment Module 12: Conflict Management In this module of Project Manager Training, the following topics will be discussed: Conflict Benefits of Confrontation Preventing Problems Getting Focused The Three 'F' Assessment Module 13: Stress Management In this module of Project Manager Training, the following topics will be discussed: Understanding Stress Reasons for Stress Less Stress Strategies to Manage Stress Assessment Module 14: Communication Management In this module of Project Manager Training, the following topics will be discussed: Communications Management Processes Communication Planning Input to communication planning Communication technology Summary Assessment Module 15: Procurement Management In this module of Project Manager Training, the following topics will be discussed: Trends and Emerging Practices Plan Procurement Management Inputs Tools and techniques Outputs Outputs Summary Assessment Module 16: Risk Management In this module of Project Manager Training, the following topics will be discussed: Risk Identification Risk Quantification Assessment Module 17: International Project Management In this module of Project Manager Training, the following topics will be discussed: Global Projects Global Projects Knowledge Areas Global Project Leadership Assessment CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction of Project Management 17:34 1: Introduction Video Preview 01:02 2: Introduction to Project Management Preview 13:32 3: Quiz 03:00 Module 02: PMBOK and PMI 08:35 4: PMBOK and PMI 07:35 5: Quiz 01:00 Module 03: Global Project Management 25:13 6: Global Project Management 23:13 7: Quiz 02:00 Module 04: Project Management Life Cycle 18:33 8: Project Life Cycle 16:33 9: Quiz 02:00 Module 05: Project Management & Time Management 26:53 10: Time Management 24:53 11: Quiz 02:00 Module 06: Project Management & Quality Management 15:03 12: Quality Management 13:03 13: Quiz 02:00 Module 07: Effective Planning & Scheduling for Project Management 35:19 14: Effective Planning & Scheduling 33:19 15: Quiz 02:00 Module 08: Human Resource Management 16:25 16: Human Resource Management 14:25 17: Quiz 02:00 Module 09: Performance Management 12:55 18: Performance Management 11:55 19: Quiz 01:00 Module 10: Talent Management 11:03 20: Talent Management 10:03 21: Quiz 01:00 Module 11: Organising Meeting and Conferences 18:24 22: Organising Meeting and Conferences 17:24 23: Quiz 01:00 Module 12: Managing Resources 12:52 24: Managing Resources 10:52 25: Quiz 02:00 Module 13: Change Management 16:19 26: Change Management 15:19 27: Quiz 01:00 Module 14: Business Resilience and Crisis Management 10:45 28: Business Resilience and Crisis Management 09:45 29: Quiz 01:00 Module 15: Conflict Management 08:47 30: Conflict Management 07:47 31: Quiz 01:00 Module 16: Stress Management 10:09 32: Stress Management 09:09 33: Quiz 01:00 Module 17: Communication Skills 18:21 34: Communication Skills 16:21 35: Quiz 02:00 Module 18: Procurement & Purchasing Management 13:55 36: Procurement & Purchasing Management 12:55 37: Quiz 01:00 Module 19: Risk Management 14:08 38: Risk Management 12:08 39: Quiz 01:00 40: Final Words 01:00 Assessment (Optional) 03:00 41: Assignment On - Advanced Diploma in Project Management at QLS Level 7 03:00 Order Your Certificate 02:00 42: Order Your CPD Certificate 01:00 43: Order Your QLS Endorsed Certificate 01:00 Recommendations 01:00 44: Take your career to the next level with HF Online! 01:00 Free Course No 01: Agile Project 46:59 45: Module 01: Key Concepts (I) 05:13 46: Module 02: Key Concepts (II) 04:07 47: Module 03: Initiation (I) 04:32 48: Module 04: Initiation (II) 04:17 49: Module 05: Planning (I) 05:02 50: Module 06: Planning (II) 06:39 51: Module 07: Planning Tools 04:47 52: Module 08: Executing the Project 03:57 53: Module 09: Maintaining and Controlling the Project 03:53 54: Module 10: Closing Out 04:32 Free Course No 02: Diploma in Six Sigma & Lean Process 44:46 55: Module 01: Understanding Lean 09:59 56: Module 02: Liker's Toyota Way 07:36 57: Module 03: The TPS House 05:08 58: Module 04: The Five Principles of Lean Business 02:58 59: Module 05: The First Improvement Concept (Value) 02:41 60: Module 06: The Second Improvement Concept (Waste) 02:20 61: Module 07: The Third Improvement Concept (Variation) 02:42 62: Module 08: The Fourth Improvement Concept (Complexity) 02:43 63: Module 09: The Fifth Improvement Concept (Continuous Improvement) 03:29 64: Module 10: The Improvement Toolkit 05:10 Free Course No 03: Strategic Business Management 2:35:05 65: Module 01: Introduction to Strategic Management Business 17:34 66: Module 02: Corporate Governance 14:23 67: Module 03: Industry Analysis 13:47 68: Module 04: Strategy Formulation 19:57 69: Module 05: Strategy Implementation 17:43 70: Module 06: Evaluation and Control 15:21 71: Module 07: Building a Brand 15:05 72: Module 08: Generating Success from the Customer Relationship 14:07 73: Module 09: Social Responsibility and Ethics in Strategic Management 15:41 74: Module 10: Getting Ready for Business Improvement 11:27 Free Course No 04: Financial Management 1:31:32 75: Module 01: Introduction to Financial Management 05:54 76: Module 02: Fundamentals of Budgeting 11:27 77: Module 03: The Balance Sheet 07:50 78: Module 04: The Income Statement 05:48 79: Module 05: The Cash Flow Statement 07:46 80: Module 06: Statement of Stockholders' Equity 05:48 81: Module 07: Analysing and Interpreting Financial Statements 22:11 82: Module 08: Inter-Relationship Between all the Financial Statements 07:59 83: Module 09: International Aspects of Financial Management 16:49 Who is this course for? This Project Manager Training course is ideally suited to any individual working in a standard. Particularly, this course is perfect for: New members of the project team Level 7 Diploma Project Management Level 6 Certificate in Project Management Project finance Project Management Insititute (PMI) NB: Please note that this Project Management course does not provide any professional qualifications. To get professional qualifications, please check: Project Management Insititute (PMI) Courses PMI Project Management Professional Courses PMI Certified Associate in Project Management Courses APM Project Management Qualification (PMQ) Level 7 Diploma - Project Management pmi project management professional Requirements Project Manager Training Our Project Management for Project Managers is open for everybody Career path Project Manager Training Project Coordinator Project Manager Senior Project Manager Project Director Program Manager Portfolio Manager Chief Project Officer (CPO) Project Assistant Project co-ordinator Project management support Project Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Assessment Process You must complete the assignment questions given at the end of the and score a minimum of 60% to pass the exam and achieve the Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that the Quality Licence Scheme has endorsed. Student ID Digital certificate - Included Get a Free Student ID card! (£10 postal charge will be applicable for international delivery) CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: Free (Shipping Fee Excluded) 29 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) Advanced Diploma at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery

Diploma in Child Protection and Safeguarding will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Child Protection and Safeguarding. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Child Protection and Safeguarding course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Child Protection and Safeguarding course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in Child Protection and Safeguarding at QLS Level 4 Course 02: Safeguarding: Child Abuse & Violence Course 03: Child Psychology Diploma Course 04: Anti-Social Behaviour (ASB) Course 05: Safeguarding Children: Internet Safety Course 06: Paediatric First Aid Level 3 Diploma in Child Protection and Safeguarding Course Basic Learning Outcomes: After completing this highly appreciated Diploma in Child Protection and Safeguarding course, you'll be a competent expert, besides- You can give assistance related to the Diploma in Child Protection and Safeguarding with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in Child Protection and Safeguarding related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in Child Protection and Safeguarding Course: QLS Endorsed CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules This course can assist you for following fields: Safeguarding and protecting children and young people Safeguarding and dignity in adult care Certificate in understanding safeguarding and prevent in adult health and social care Key Highlights of Diploma in Child Protection and Safeguarding Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules This course can assist you for following fields: Safeguarding and protecting children and young people Safeguarding and dignity in adult care Certificate in understanding safeguarding and prevent in adult health and social care Curriculum Breakdown of the Course:- Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Sexual Abuse Module 05: Risks and Risk Assessment Module 06: Responding to Disclosure and Reporting Module 07: Things to Do after Referral Module 08: Record Keeping Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Child Protection and Safeguarding course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in Child Protection and Safeguarding course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Child Protection and Safeguarding. Child Protection Officer: £25,000 to £40,000 per year Safeguarding Coordinator: £28,000 to £45,000 per year Youth Support Worker: £20,000 to £30,000 per year Family Support Worker: £22,000 to £35,000 per year Child Advocate: £30,000 to £45,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Learn how to build and launch React web applications using React, Redux, Webpack, React-Router, and more!

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Developers System Administrators Solutions Architects Overview This course is designed to teach you how to: Design a microservices-based architecture that uses containers Use Amazon ECS to run and scale a microservices-based application Integrate Amazon ECS with other AWS services Running Container-Enabled Microservices on AWS is designed to teach you how to manage and scale container-enabled applications by using Amazon Elastic Container Service (ECS). This course highlights the challenges of running containerized applications at scale and provides guidance on creating and using Amazon ECS to develop and deploy containerized microservices-based applications. In the hands-on lab exercises you will use Amazon ECS to handle long-running services, build and deploy container images, link services together, and scale capacity to meet demand. You will also learn how to run container workers for asynchronous application processes. Module 1a: Overview of Microservices on AWS Welcome to Simple Mustache Service! The monolith What are microservices? How to implement a microservices infrastructure The six principles of microservices Module 1b: Containers and Docker Introduction to containers Comparing virtual machines with containers Docker Running containers Storing container images Hands-on lab: Building and running your first container Module 2: Continuous delivery for container-based microservices Compare and contrast different software development cycles Use AWS CodePipeline to code, build, and deploy a microservice Use AWS CodeCommit as a source control service Use Jenkins to perform a Docker build Use Postman to run and test microservices Use AWS CloudFormation to provision and deploy microservices Hands-on lab: Using the Amazon ECS Service Scheduler Module 3: High availability and scaling with Amazon Elastic Container Service High availability Cluster management and scheduling Monitoring Scaling a cluster Scaling services Hands-on lab: Continuous delivery pipelines for container-based microservices Module 4: Security for container-based microservices Implement security Apply best practices Automate security Evaluate compliance requirements Embed security into the CI/CD Hands-on lab: Extending Amazon ECS with Service Discovery and Config Management Additional course details: Nexus Humans Running Container Enabled Microservices on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Running Container Enabled Microservices on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Linux system administrators, site reliability engineers, and other IT professionals with some Ansible experience who are interested in learning how to manage and automate the deployment, configuration, and operation of key network services included with Red Hat Enterprise Linux 8. Overview Provide key network services using software included with Red Hat Enterprise Linux 8, including DNS with Unbound and BIND9, DHCP and DHCPv6, client e-mail transmission, printing service, NFS and SMB protocol file sharing, SQL database service with MariaDB, and web services using Apache HTTPD, nginx, Varnish, and HAProxy. Configure advanced networking for server use cases, including device teaming. Use Red Hat Ansible Engine to automate the manual deployment and configuration tasks covered in this course. Learn how to configure, manage, and scale key services used in the data center Red Hat Services Management and Automation (RH358) is designed for IT professionals with some experience managing Linux© systems and want to learn more about how to manage and deploy network services included with Red Hat© Enterprise Linux which are particularly important in the modern IT data center. You will learn how to install, configure, and manage basic configurations of these services manually, and then use Red Hat Ansible© Engine to automate your work in a scalable, repeatable manner. This course is based on Red Hat Ansible Engine 2.9 and Red Hat Enterprise Linux 8.1. 1 - Manage network services Discuss and review key tools and skills needed to manage network services. 2 - Configure link aggregation Improve the redundancy or throughput of network connections of servers by configuring Linux network teaming between multiple network interfaces. 3 - Manage DNS and DNS servers Explain the operation of DNS service, troubleshoot DNS issues, and configure servers to act as a DNS caching nameserver or as an authoritative name server. 4 - Manage DHCP and IP address assignment Explain and configure services used for IPv4 and IPv6 address assignment including DHCP, DHCPv6, and SLAAC. 5 - Manage printers and printing files Configure systems to print to a network printer that supports IPP Everywhere, as well as manage existing printer queues. 6 - Configure email transmission Discuss how mail servers operate, then configure a server to use system tools and Postfix to send email messages through an outbound mail relay. 7 - Configure MariaDB SQL databases Discuss the basic operation of SQL-based relational databases, perform basic SQL queries for troubleshooting, and be able to set up a simple MariaDB database service. 8 - Configure web servers Provide web content from Apache HTTPD or Nginx web servers, then configure them with virtual hosts and TLS-based encryption. 9 - Optimize web server traffic Improve performance of your web servers by using Varnish to cache static content being served and HAProxy to terminate TLS connections and balance load between servers. 10 - Provide file-based network storage Deliver simple file-based network shares to clients using the NFS and SMB protocols. 11 - Access block-based network storage Configure iSCSI initiators on your servers to access block-based storage devices provided by network storage arrays or Ceph storage clusters.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for students who want to learn the R programming language, particularly students who want to leverage R for data analysis and data science tasks in their organization. The course is also designed for students with an interest in applying statistics to real-world problems. A typical student in this course should have several years of experience with computing technology, along with a proficiency in at least one other programming language. Overview In this course, you will use R to perform common data science tasks.You will: Set up an R development environment and execute simple code. Perform operations on atomic data types in R, including characters, numbers, and logicals. Perform operations on data structures in R, including vectors, lists, and data frames. Write conditional statements and loops. Structure code for reuse with functions and packages. Manage data by loading and saving datasets, manipulating data frames, and more. Analyze data through exploratory analysis, statistical analysis, and more. Create and format data visualizations using base R and ggplot2. Create simple statistical models from data. In our data-driven world, organizations need the right tools to extract valuable insights from that data. The R programming language is one of the tools at the forefront of data science. Its robust set of packages and statistical functions makes it a powerful choice for analyzing data, manipulating data, performing statistical tests on data, and creating predictive models from data. Likewise, R is notable for its strong data visualization tools, enabling you to create high-quality graphs and plots that are incredibly customizable. This course will teach you the fundamentals of programming in R to get you started. It will also teach you how to use R to perform common data science tasks and achieve data-driven results for the business. Lesson 1: Setting Up R and Executing Simple Code Topic A: Set Up the R Development Environment Topic B: Write R Statements Lesson 2: Processing Atomic Data Types Topic A: Process Characters Topic B: Process Numbers Topic C: Process Logicals Lesson 3: Processing Data Structures Topic A: Process Vectors Topic B: Process Factors Topic C: Process Data Frames Topic D: Subset Data Structures Lesson 4: Writing Conditional Statements and Loops Topic A: Write Conditional Statements Topic B: Write Loops Lesson 5: Structuring Code for Reuse Topic A: Define and Call Functions Topic B: Apply Loop Functions Topic C: Manage R Packages Lesson 6: Managing Data in R Topic A: Load Data Topic B: Save Data Topic C: Manipulate Data Frames Using Base R Topic D: Manipulate Data Frames Using dplyr Topic E: Handle Dates and Times Lesson 7: Analyzing Data in R Topic A: Examine Data Topic B: Explore the Underlying Distribution of Data Topic C: Identify Missing Values Lesson 8: Visualizing Data in R Topic A: Plot Data Using Base R Functions Topic B: Plot Data Using ggplot2 Topic C: Format Plots in ggplot2 Topic D: Create Combination Plots Lesson 9: Modeling Data in R Topic A: Create Statistical Models in R Topic B: Create Machine Learning Models in R

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those with a basic understanding of Microsoft© Windows© and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks. Overview In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.You will:Navigate Outlook to read and respond to email.Use the Address Book and format and spell check new messages.Attach files and insert illustrations to messages.Customize read and response options.Use flags, categories, and folders to organize messages.Create and work with Contacts.Create appointments and schedule meetings in Calendar.Create and work with Tasks and Notes. In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam. Getting Started with Outlook Topic A: Navigate the Outlook Interface Topic B: Work with Messages Topic C: Access Outlook Help Topic D: Outlook on the Web Formatting Messages Topic A: Add Message Recipients Topic B: Check Spelling and Grammar Topic C: Format Message Content Working with Attachments and Illustrations Topic A: Attach Files and Items Topic B: Add Illustrations to Messages Topic C: Manage Automatic Message Content Customizing Message Options Topic A: Customize Reading Options Topic B: Track Messages Topic C: Recall and Resend Messages Organizing Messages Topic A: Mark Messages Topic B: Organize Messages Using Folders Managing Contacts Topic A: Create and Edit Contacts Topic B: View and Print Contacts Working with the Calendar Topic A: View the Calendar Topic B: Create Appointments Topic C: Schedule Meetings Topic D: Print the Calendar Working with Tasks and Notes Topic A: Create Tasks Topic B: Create Notes Additional course details: Nexus Humans Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process