Description A conflict is a disagreement or argument that is usually serious and protracted in nature. Every person is unique with his own ideas and opinions. Therefore, it is only natural that when two or more people get involved in an activity, disagreements are bound to rise. As long as people respect the ideas and opinions of others and don't find it difficult to follow the ideas that contradict the ones they hold, everything will move smoothly. A disagreement becomes a real conflict when people not only stick to their own beliefs and opinions but also refuse to cordially agree to differ. Workplaces usually provide a divergent environment where people of unalike natures meet and collaborate. Disagreements with co-workers can be seen everywhere, be it in an office, retail store, factory, or non-profit organization. If the workplace provides a setting for at least two people, differences in opinions are bound to arise. This is admissible until the differences and disagreements lead to a conflict. Conflicts can create a difficult atmosphere for all parties involved in it. This can further lead to a reduction in their performance level and waste of valuable resources like time. Conflicts if kept unresolved for a long time can be disastrous to the existence of the business. Nonetheless, not all aspects of conflict are harmful. Handled the right way, conflict can actually create positive changes and make way for new opportunities in your business. Successful conflict resolution is, however, not always easy unless you have exceptional management skills. Conflict Resolution Diploma addresses the common causes of conflict at workplaces and discusses how to resolve them with effective mediation and philosophy. Conflict Resolution Diploma offers a great opportunity for managers to effectively cope with conflict arising between peers or involving subordinates and superiors. Conflict Resolution Diploma is also beneficial to employees who face difficulty in negotiating with other parties and feel they should be ready to face conflicts which may arise in the future. What you will learn 1: An Overview of Conflict Resolution at Work 2: Understanding What People Bring to Conflict 3: Determining How Groups Contribute to Conflict 4: Practicing Self-Awareness: Understanding How Managers Foster Conflict 5: Knowing When to Address Conflict 6: Developing a Plan and Preparing for a Meeting 7: Starting a Mediation Meeting and Creating a Working Agenda 8: Negotiating Possible Solutions to a Conflict 9: Offering Proposals and Crafting Agreements 10: Adapting a Conflict Meeting for the Entire Team Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Illuminating the Hidden - Design for Sustainability as a Path Toward More Sustainable Products, More Sustainable Thinking, More Sustainable Corporate Cultures Consumers and other purchasers understand now more than ever that there are hidden impacts in the products and services they purchase. Leading companies now realize that they need to incorporate sustainability into their product development processes. To do that, they need product development teams who know how to 'think' in terms of sustainability, and fostering such thinking requires shifts bigger than the single product on the shelf - it's about transforming corporate culture. This session will walk through the concepts behind Design for Sustainability. It will highlight as a case study a collaborative partnership between UL Environment and Ingersoll Rand in fostering sustainability thinking in Ingersoll Rand through its product development process. The session will end with a brief overview of steps that companies can take to start incorporating design for sustainability thinking in their organizations. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
This comprehensive, interactive and certificated course, will clearly guide you as to what to do if you find someone unconscious. The course covers CPR, Heart Attack, Recovery Position, Choking, Anaphylaxis and exactly how to use a Defibrillator and much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. The course is equivalent to 3 hours of verifiable CPD and you will have continuous access to the course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Unresponsive and Breathing Recovery Position How to put someone into the Recovery position How to put a baby into the recovery position Secondary Survey Unconscious and not breathing Resuscitation Resuscitation – Child Resuscitating a Baby Hygiene during CPR Compression only Resuscitation Breathing Problems Choking How to help a Choking adult How to help a choking child How to help a choking baby Anaphylactic Shock Introduction What is an allergic reaction? Who is at risk from anaphylaxis? Common triggers for reactions How to recognise an acute allergic reaction? Common symptoms include How to Treat Anaphylaxis How to use an Adrenaline Auto-injector Patient Positioning for anaphylaxis After an anaphylactic reaction Storage of auto injectors Legislation concerning the administration of Adrenaline in a life threatening emergency Final Lesson
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The advanced, easy-to-follow modules are designed to fit your schedule, allowing you to learn at your own pace without feeling overwhelmed. This Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Decision-Making Course 03: Property Law and Legislation Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Sales: Psychology of Customers Course 06: Conveyancing- Online Diploma Course Course 07: Social Housing and Tenant Management Level 2 Course 08: Residential Property Sales Course 09: Mortgage Adviser Course Course 10: Contract Manager Diploma Course 11: Digital Marketing and Advertising Level 3 Course 12: Customer Relationship Management Course 13: Effective Communication Skills Diploma Course 14: Decision-Making and Critical Thinking Key Features of the Course: FREE Estate Agent Training CPD-accredited certificate Get a free student ID card with Estate Agent Training (£10 applicable for international delivery) Lifetime access to the Estate Agent Training course materials The Estate Agent Training program comes with 24/7 tutor support Get instant access to this Estate Agent Training course Learn Estate Agent Training from anywhere in the world The Estate Agent Training is affordable and simple to understand The Estate Agent Training is entirely online Learning Outcomes: Gain in-depth knowledge of estate agent roles, responsibilities, and industry practices. Master the principles of property law and legislation crucial for effective real estate transactions. Understand and apply conveyancing processes to facilitate property transfers. Develop skills in managing social housing and addressing tenant concerns. Learn effective strategies for engaging with clients and understanding their needs through the psychology of customers. Enhance communication and customer service skills essential for success in the estate agent profession. Description Unlock a world of opportunities with the Estate Agent Diploma - CPD Certified, a comprehensive course designed to propel your career in real estate. This all-inclusive bundle covers essential topics from property law and conveyancing to sales psychology and digital marketing, ensuring a well-rounded education in real estate. Gain expertise in customer relationship management, contract management, and decision-making, equipping you with the skills to excel in various roles within the industry. Whether you're starting a new career or seeking advancement, this diploma offers the knowledge and practical skills to thrive in the competitive real estate market. Course 01: Real Estate Agents | Online Course An Introduction Different Types Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiating Selling Property: Finding the Buyers Letting Property Technology Regulation How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent bundle including- Students Graduates Job Seekers Job Holders Requirements This training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Estate Agent course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path With the Estate Agent Diploma - CPD Certified, you can explore a range of rewarding career opportunities in the real estate sector: Estate Agent: £25,000 - £40,000 Property Manager: £30,000 - £45,000 Conveyancer: £35,000 - £55,000 Mortgage Advisor: £30,000 - £50,000 Residential Sales Negotiator: £25,000 - £38,000 Customer Service Manager: £30,000 - £50,000 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Estate Agent absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Estate Agent absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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This Information Management Bundle Consists of the following Premium courses: Course 01: Information Management Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 03: Library and Information Science Course Course 04: GDPR Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Decluttering and Organising Professional Training Level 3 Course 08: Level 3 Cyber Security Course 09: Data Center Training Essentials: General Introduction Course 10: Functional Skills IT Course 11: Workplace Confidentiality As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Information Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Information Management: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Course Curriculum : Course 01: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 02: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need to Know Section 02: Introducing the Cloud Section 03: System Requirements for Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating to the Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 03: Library and Information Science Course Organisation Systems Ethics and Values in the Library Professions Library Networking Library as Infrastructure Finance and Budgeting Digital and Virtual Libraries Library Legislation Course 04: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management Document Management Best Practices Record Management Best Practices Introduction to EDMS (Enterprise Document Management System) Course 07: Decluttering and Organising Professional Training Level 3 Lesson Proper Introduction to this course About the Professional Organizers What is Clutter? The Cost of Clutter Am I a Clutterer? How to Get Started! Step One: Reflect and Understand Step Two: Setting the Goal Step Three: The Act of De-cluttering 12 Questions to Help You Let Go of Difficult Items Unwanted Items - A few ideas to give them a new life! Step Four: Let's Organize! Step Six: Maintaining Success Before and After Examples - Art Gallery, Bedroom and Home Office. Real Example - Bedroom Real Example - Kitchen Real Example - Garage Real Example - Judie's Story Resource Recommendations Products Recommendations - Containers Products Recommendations for the Kitchen Products Recommendations - Hooks Products Recommendation for Paper Management Tips For Moving Objects Benefits of Working with a Professional Organizer How to Find Professional Help What Comes After Organizing Congratulations! Extra Content Laura's Story - Get inspired by Laura's transformation Downsizing and Decluttering Tips with Rogers Daytime 20 Tips to help you declutter your closet - Quickfix at five - CTV Parenting strategies and tips to manage day to day family life. Garage Organization Tips with Rogers Daytime 20 Exercise: Clutter Visualization Meditation Course 08: Level 3 Cyber Security FUNDAMENTALS OF NETWORKING GETTING STARTED WITH CYBER SECURITY LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY DIVING DEEP INTO CYBER SECURITY TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES FIREWALLS AND ANTIVIRUS KEY SECURITY CONCEPTS Course 09: Data Center Training Essentials: General Introduction Data Center Introduction Data Center Reliability Data Center Equipment Data Center White Space Data Center Support Spaces Data Center Security, Safety, Networks and IT Course 10: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Information Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Information Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
The Underlying Principles of Managing Successful Programmes® and PRINCE2® That Lead to Successful Projects and Programmes MSP® and PRINCE2® have been developed over the years through ongoing processes of reviewing projects and programmes from every sector, and of every size and type. This video defines best practice principles that will empower you and your teams to influence and shape endeavours towards ultimate success. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Underlying Principles of Managing Successful Programmes® and PRINCE2® That Lead to Successful Projects and Programmes MSP® and PRINCE2® have been developed over the years through ongoing processes of reviewing projects and programmes from every sector, and of every size and type. This video defines best practice principles that will empower you and your teams to influence and shape endeavours towards ultimate success. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Role of Project Managers in an Agile Business Organizations of all types are adopting agile methods to help manage complex work and improve project delivery. If you're a Project Manager, you may be wondering: Is an agile approach right for my organization? Do I have a role on an agile team, and if so, what is it? How do I make agile methods work in my context? This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Blending Concepts for Success Have you ever finished a Release Planning Meeting thinking everyone understood the features to be built but found out halfway through the third (3) sprint that was not the case? Clearly understood Stories is key to building a solid sprint. Blending Lean UX with Agile Scrum will provide usable techniques to enhance clarity so Agile teams can select stories they understand. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
ScrumMaster or Armchair Psychologist? Scrum is simple, but it is not easy. Getting a team started with Scrum is the easy part. Due to the transparent nature of Scrum, inevitably the 'people stuff' is readily exposed leaving new ScrumMasters saying 'Now what do I do'? Join us for this one-hour session to learn pragmatic tips to tackle the people part of your Scrum adoption. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.