17064 Other courses in Kirkby-in-Ashfield delivered Online

***Note: Offer is Valid for the First 10 Learners Only*** Do you know that the market value of the Education business in the UK is close to 117.8 billion? Are you passionate about joining this massive industry? The Focus Awards Level 3 Award in Education and Training (RQF) would be an excellent opportunity for you to prepare yourself for a great career in the education sector. With the completion of the Level 3 Award in Education & Training AET (former PTLLS), you can expect to take your tutor expertise to the next level. Currently, the UK education sector has 1.3 employees, which is expected to see an 8% growth in the following decades. The education sector is evolving faster than ever. Therefore, you can efficiently deal with the challenges of this rewarding path by learning the best skills from the internationally recognised Level 3 Award in Education & Training AET (former PTLLS). The Level 3 Award in Education & Training AET (former PTLLS) course is crafted for passionate educators and trainers; it equips you with the essential skills to instruct, inspire, and innovate in diverse educational settings. Join the course to land a job with a lucrative average salary of more than £29,000 per year in the UK. Why this Job Ready Program is a Perfect Package for You! So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our {Course_Title}: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking professionals. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. So don't be late and pursue your dream career with Academy for Health and Fitness Why choose focus awards? Choosing Focus Awards will give your career a big boost. These certifications are recognized everywhere, and they meet very high standards. Focus Awards isn't like other accrediting organisations. It's a game-changer! They are serious, innovative, and offer a wide range of qualifications. Choosing Focus Awards isn't just a decision-it's a step toward a better career, personal development, and becoming really good at what you do. Benefits you will gain from this Level 3 Award in Education & Training AET (former PTLLS) Course: Buy One, Get Five Career Development Courses absolutely FREE Premium digital learning resources Top-notch customer support Accessible modules around the clock User-friendly e-learning interface Standard-compliant education Globally recognised certification AET: Level 3 Award in Education and Training AET (Formerly PTTLS) The Level 3 Award in Education and Training - AET (Formerly PTTLS) course is comprised of three mandatory units. These are as follows: Understanding roles, responsibilities and relationships in education and training Understanding and using inclusive training and learning approaches in education and training Understanding assessment in education and training What skills will I gain from this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Course? Understand the underlying fundamentals of teaching and learning Make a practical approach to session planning Explore the various approaches to learning Determine the students' desires and long-term goals Implement strategies for assessing your students' potential You will become an expert in education and training You will gain knowledge in teacher expectations & attributions and much more... AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Qualification Purpose Achieving the Level 3 will award in education and training will enable the professionals to have the necessary knowledge and skills to prepare, plan, deliver and evaluate teaching and training sessions in a wide variety of teaching or training settings. AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Total Qualification Time for this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) qualification is 120 hours. The total credit value for this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) qualification is 12 AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers. GLH for this qualification is of this AET: Level 3 Award in Education and Training AET (Formerly PTTLS): 48 AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Method of Assessment: AET Unit 1: In Unit 1, you need to complete a variety of writing assignments AET Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence AET Unit 5: In Unit 5, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification of AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Successful candidates will be awarded a AET: Level 3 Award in Education and Training AET (Formerly PTTLS) from Focus Awards. Progression of AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Who is this course for? Level 3 Award in Education and Training AET (Formerly PTTLS) Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Requirements Level 3 Award in Education and Training AET (Formerly PTTLS) This AET: Level 3 Award in Education and Training AET (Formerly PTTLS)course does not have any specific entry requirements for students. However, You must be at least 19 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment. Career path Level 3 Award in Education and Training AET (Formerly PTTLS) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Certificates Hard Copy Certificate Hard copy certificate - Included

  The IECB ISO/IEC 27001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO 27001   During this training course, you will also gain a thorough understanding of the best practices of Information Security Management Systems to secure the organization`s sensitive information and improve the overall performance and effectiveness. About This Course   After mastering all the necessary concepts of Information Security Management Systems, you can sit for the exam and gain the 'IECB Certified ISO/IEC 27001 Lead Implementer' credential. By holding an IECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 27001 in an organization.   This official IECB course is delivered in either our Live Online or Classroom format, as follows; Day 1: Introduction to ISO/IEC 27001 and initiation of an ISMS Day 2: Plan the implementation of an ISMS Day 3: Implementation of an ISMS Day 4: ISMS monitoring, measurement, continuous improvement and preparation for a certification audit, as well as the examination.   Learning Objectives   Acknowledge the correlation between ISO/IEC 27001, ISO 27002 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acquire the expertise to advise an organization in implementing Information Security Management System best practices   The exam covers the following competency domains: Domain 1: Fundamental principles and concepts of an Information Security Management System (ISMS) Domain 2: Information Security Management System controls and best practices based on ISO/IEC 27002 Domain 3: Planning an ISMS implementation based on ISO/IEC 27001 Domain 4: Implementing an ISMS based on ISO/IEC 27001 Domain 5: Performance evaluation, monitoring and measurement of an ISMS based on ISO/IEC 27001 Domain 6: Continual improvement of an ISMS based on ISO/IEC 27001 Domain 7: Preparing for an ISMS certification audit Prerequisites   A foundational understanding of ISO/IEC 27001 and knowledge of implementation principles.  What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Materials CPD Certificate The Exam Who Should Attend?   The course is suitable for any of the following roles; Security Analyst Network Administrator Data Architect Security Manager   Our Guarantee     We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation   Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 240 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Provided by   This course is Accredited by NACS and Administered by theIECB.

This SENCO - Special Educational Needs Coordination is designed for those interested in or who are currently in a SENCO role in the early years setting. This Special Educational Needs Coordination qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this Special Educational Needs Coordination, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO - Special Educational Needs Coordination Bundle Course*** Course 01: SENCO - Special Educational Needs Coordination Course 02: Speech & Language Therapy Course 03: Autism Diploma Course Course 04: Nursery Nurse Course Course 05: Level 2 Diploma for the Early Years Practitioner Course 06: Level 2 Award in Support Work in Schools and Colleges Course 07: Level 2 Certificate in Understanding Children and Young People's Mental Health Course ***Other Benefits of this Bundle Course*** Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Speech & Language Therapy Course Curriculum Module 01: Speech & Language Therapy Module 02: Study of Communication Module 03: Components of Normal Speech-Language & Voice Module 04: Eating, Drinking and Swallowing Disorders ------------------------- ***Autism Diploma Course Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England ------------------------- ***Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers ------------------------- ***Level 2 Diploma for the Early Years Practitioner Course Curriculum Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School ------------------------- ***Level 2 Award in Support Work in Schools and Colleges Course Curriculum Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ------------------------- ***Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns ------------------------- Assessment Method After completing each module of the Special Educational Needs Coordination, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO - Special Educational Needs Coordination is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this SENCO - Special Educational Needs Coordination because it does not require any advanced knowledge or skills. Students who intend to enrol in this Special Educational Needs Coordination must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SENCO - Special Educational Needs Coordination is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

The objective of fast track Level 4 Diploma in Tourism and Hospitality Management qualification (approved by OTHM) is to support learners' development as managers within the tourism and hospitality industry. This fast track Diploma in Tourism and Hospitality Management - Level 4 qualification enables learners to develop their knowledge of theories applicable to management in the tourism and hospitality industry. It enables learners to make well-informed and confident decisions about the management of work areas in the tourism and hospitality industry. Successful completion of this qualification will provide learners with the opportunity to progress to further study or employment. Level 4 Diploma in Tourism and Hospitality Management Key Highlights Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This fast track Diploma in Tourism and Hospitality Management - Level 4 programme will develop your knowledge of theories applicable to manage businesses in the tourism and hospitality industry. It enables learners to make well-informed and confident decisions about the management of work areas in the tourism and hospitality industry The qualification is ideal for those who have started, or are planning to move into, a career in tourism and hospitality industry. Upon successful completion of the programme, you will become eligible to gain direct entry into Year 2 of a three-year UK Bachelor's degree programme. Mandatory units (Total Credits: 120) The OTHM Level 4 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Tourism and Hospitality Business Management (20 credits) Services Marketing and Customer Service (20 credits) Accounting and Finance (20 credits) Academic and Professional Development (20 credits) Events Management (20 credits) Development of the Tourism and Hospitality Industry (20 credits) Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements Open Entry. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. For others, the learners should have relevant NQF / QCF / RQF Level 3 Award / Diploma or at the level of GCE / GCSE or equivalent qualification. Please speak to the Admission Counsellors for waiver information. Career path After completion of your Level 4 Diploma in Tourism and Hospitality Management in fast track mode you progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

A clinical trial, particularly a late-phase commercial study, is a major project requiring collaboration between the sponsor and staff or contractor, on the one hand, and the clinical investigator(s) and other healthcare professionals on the other. Good communication among all parties is essential. In this short course we introduce the major roles in a typical clinical research project and outline their duties.

Awarded by ATHE + Ofqual Regulated + Tutor Support + Fully Online + Job Placement Assistance

Interpreter: Interpreter Are you willing to enhance your interpreter skills? Our Comprehensive interpreter course can fulfil your dream. This interpreter course emphasises sight translation, sequential and and simultaneous interpretation. Also, the interpreter course explains cultural competency. Through the interpreter course, students acquire the ability to correctly communicate verbally in a variety of scenarios. This interpreter course conferences, courtrooms, and medical settings. Moreover, the interpreter course helps in developing ethics and professional skills. With the interpreter course, we look forward to assisting you in realising your greatest potential. Sign up now! Learning outcome of interpreter course After the interpreter course completion, learner will know about: Introduction to Interpreting and overall interpreter course overview. This interpreter course develops language Skills. Through the interpreter course, you can master interpreting techniques and modes. Cultural competence and sensitivity are included in our interpreter course. The interpreter course provides specialised interpreting skills. You will learn the uses of technology in interpreting through the interpreter course. This interpreter course helps for professional development and ethics. Special Offers of this Interpreter: Interpreter Course This Interpreter: Interpreter Course includes a FREE PDF Certificate. Lifetime access to this Interpreter: Interpreter Course Instant access to this Interpreter: Interpreter Course Get FREE Tutor Support to this Interpreter: Interpreter Course Interpreter: Interpreter Learning interpreting skills is aided by this training. The interpretation training will teach you the ins and outs of various interpreting modes and techniques. We cover cultural sensitivity and proficiency in our interpreter course. The interpreter training teaches specific interpreting skills. You will learn how to use ethnology in interpretation in the interpreter course. This interpreting course promotes ethics and professional development. Who is this course for? Interpreter: Interpreter Interpreter course offers a complete learning experience tailored to your individual needs, regardless of background or experience level. Requirements Interpreter: Interpreter Course To enrol this Interpreter: Interpreter Course, students must fulfil the following requirements. To join in our Interpreter: Interpreter Course, you must have a strong command of the English language. To successfully complete our Interpreter: Interpreter Course, you must be vivacious and self driven. To complete our Interpreter: Interpreter Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Interpreter: Interpreter Course. Career path Interpreter: Interpreter Upon completion of the interpreter course, you may choose to work as a translator, interpreter, legal interpreter, or interpreter, among other possible professions.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included