17038 Other courses in Kidsgrove delivered Online

What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.

Peer Supervision for Clinical Hypnotherapists: Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability. - **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions. - **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development. - **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession. - **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice. - **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards. - **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships. - **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Master Plant Tinctures made by a master herbalist in Peru.

Live via Zoom. Fortnightly - 1/15/29 Oct, 12/26 Nov, 10 Dec - 6-8pm UK time Join artist Julie Galante for this course designed to nurture your creative practice. Together we’ll explore ways to create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over six live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways. During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone’s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we’ll explore techniques including drawing, painting, mixed-media, and collage, but you don’t have to work exclusively in these media to take part - all creative disciplines are welcome. Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of drawings, written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these. There will be an optional Facebook group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring. 

A beautiful hour of connection, guidance and fun! Join together with other like minded women, to feel held supported and seen.

Historical Association webinar series: Making history accessible Presenters: Gemma Hargraves and Kate Wright This session will offer practical strategies teachers can use to support and challenge neurodivergent students at GCSE. Covering the importance of scaffolding and Vygotsky’s Zone of Proximal Development, Kate Wright will offer a SENDCo’s perspective on how best to support GCSE historians. From Frayer models and graphic organisers to explicitly teaching key concepts and vocabulary, the session will outline how to achieve clarity in lessons, resources and homework. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

LOOKING FOR: MG, YA, ADULT FICTION / NON-FICTION Kesia Lupo joined Donald Maass Literary Agency in 2024 after 11 years working across the publishing industry. She started out as an editorial assistant at Pan Macmillan London in 2013, transitioning to children’s fiction in 2015 when she moved to Chicken House (a UK imprint of Scholastic), where she worked her way up from junior to senior editor. Here she acquired and edited bestselling, internationally successful and prize-winning fiction for middle grade (MG) and YA readers. In 2023 she transitioned over to the US and agenting, working with the Bindery Agency before finding a home with DMLA. At DMLA, Kesia is building a list leaning 60/40 towards MG and YA fiction, with the rest consisting of adult fiction and a smattering of adult non-fiction. She is especially, but not exclusively, interested in underrepresented voices, whether BIPOC, LGBTQ+, neurodivergent, disabled writers or other identities not listed here. Across all age-groups, she’s seeking: Fantasy/Science Fiction: High fantasy, low fantasy, cosy fantasy. Particularly interested in fantasy and SF inspired by underrepresented cultures with unique world-building. Romantasy is fine but the fantasy elements MUST be strong! Horror: Psychological and paranormal horror in particular but will consider slashers. Kesia loves gothic horror and is not generally fazed by gory content. Thrillers: Upmarket thrillers with a unique spin. Loves plot twists! Historical: Open to everything with a strong hook and informed by excellent research. Would love to find non-Eurocentric historical fiction. For adult fiction only, she’s seeking: Bookclub/women’s fiction: Voice-driven, high-concept novels across these categories. Romance: Upmarket romance with a great one-line pitch. Happy with spice. For adult non-fiction, she’s interested in accessible political, cultural or historical topics with broad appeal. Please don’t self-reject – if you are unsure about whether your story might be a good fit, Kesia would rather see it. In one single word document, Kesia would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document, whichever is shorter. (In addition to the paid sessions, Kesia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 17th March 2025

LOOKING FOR: ADULT FICTION Louise Buckley has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books. After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors. Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories. She is delighted to be working with Hannah at Hannah Sheppard Literary Agency. Louise is looking for:- Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett). Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin. In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry. Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog. She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea. Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite. More generally, Louise would also love to see novels with a disabled protagonist or someone (like herself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative. Horror. Louise is currently really enjoying the horror resurgence and would love some more horror for her list. She is looking for all types of horror from the more literary, suspenseful horror along the lines of Andrew Michael Hurley to the more commercial like Witchcraft for Wayward Girls by Grady Hendrix. Louise is also a big fan of horror mash-ups, especially body transformation horror such as Nightbitch, and horror mixed with, say, vampires, in the vein of Hungerstone or The Lamb. She would also love to see some dark academia. Think If We Were Villains or In My Dreams I Hold a Knife, and is a huge fan of gothic horror, so would love to see something that’s a modern-day Shirley Jackson or Rebecca. Louise is NOT looking for: -romance -romantasy -epic, traditional fantasy -space opera -straightforward women’s fiction -children’s fiction of any kind -non-fiction Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 18th March 2025

Overview   With the ever-increasing demand for ESOL in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in ESOL may be.   Learning about ESOL or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in ESOL. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on ESOL is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this English Speakers of Other Languages course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this English Speakers of Other Languages course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this English Speakers of Other Languages course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of ESOL, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in ESOL, Anyone looking for a certificate of completion on doing an online training on this topic, Students of ESOL, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This English Speakers of Other Languages course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 Introduction to English Language Teaching and Learning Introduction to English Language Teaching and Learning 00:00 Module 02 Linguistics Linguistics 00:00 Module 03 English Pronunciation English Pronunciation 00:00 Module 04 Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:00 Module 05 Language Teaching Methodologies Language Teaching Methodologies 00:00 Module 06 Teaching Receptive Skills Reading Teaching Receptive Skills Reading 00:00 Module 07 Teaching Productive Skills Writing Teaching Productive Skills Writing 00:00 Module 08 Teaching Receptive Skills Listening Teaching Receptive Skills Listening 00:00 Module 09 Teaching Productive Skills Speaking Teaching Productive Skills Speaking 00:00