17066 Other courses in Huntingdon delivered Online

Distance learning GCSE Level Cookery course for Home Educators

Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

About this training course This 5 full-day course provides a comprehensive understanding of all the commissioning and start-up activities of circulating fluidized bed (CFB) boiler coal power plants. The Commissioning Management System of CFB boiler coal power plants is covered in detail in this course. This includes all the commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report. The course provides also a thorough understanding of all the commissioning requirements for CFB boiler and auxiliaries, turbines and auxiliaries, generator and auxiliaries, electrical equipment, switchgear equipment, switchgear, and transformers. All the stages of the commissioning procedure are covered in-depth in this course. This includes preparation - planning various activities, pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component in a coal power plant, instrumentation, trial run of the equipment, safety and precautions, commissioning of CFB boiler coal power plant systems, Safety Rules Clearance Certificates, procedure for the control and handling of defects, Commissioning Reports. This course is a MUST for anyone who is involved in the pre-commissioning or commissioning of any CFB boiler coal power plant equipment because it provides detailed pre-commissioning checks and detailed tests and commissioning procedures and instructions for every component in a CFB boiler coal power plant. In addition, the course provides in-depth coverage of all preparation, planning activities, commissioning schedules, trial run of each CFB boiler coal power plant equipment, safety and precautions, Safety Rules Clearance Certificates, Procedures for handling defects, and Commissioning Reports. Training Objectives Pre-Commissioning Checks and Tests, Detailed Tests and Commissioning Procedures and Instructions for Every Equipment in CFB Boiler Coal Power Plants: Gain a thorough understanding of all pre-commissioning checks and tests, and all commissioning procedures and instructions for every equipment in CFB boiler coal power plants Commissioning Management System of CFB Boiler Coal Power Plants: Discover the benefits of the Commissioning Management System of CFB boiler coal power plants including all commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report Commissioning Procedures and Instructions for CFB Boiler and Auxiliaries in Coal Power Plants: Learn about the commissioning procedures and instructions for CFB boiler and auxiliaries including all commissioning activities, typical commissioning schedule, hydraulic test and wet preservation, air and gas tightness test, trial run of equipment, electronic precipitators, fuel oil system, preparation for first light up, alkali boil - out, acid cleaning and passivation, thermal flow test of economizer, water walls, and superheater, valves, steam boiling, and safety valve setting Commissioning Procedures and Instructions for Turbine and Auxiliaries: Gain a thorough understanding of all the commissioning procedures and instructions for turbine and auxiliaries including acid cleaning of oil pipelines, lubrication and governing system (oil flushing and hydraulic testing), jacking oil system, governing system, regenerative system, barring gear, vacuum tightness test, first rolling of turbine and data logging Commissioning Procedures and Instructions for Generator and Auxiliaries: Discover all the commissioning procedures and instructions for generator and auxiliaries including generator, seal oil system, hydrogen gas system, stator water system, rolling and payment of generator Commissioning Procedures and Instructions for Electrical Equipment: Learn about all the commissioning procedures and instructions for electrical equipment including switchyard equipment, switchgear, transformers, and motors CFB Boiler Coal Power Plant Equipment and Systems: Learn about various CFB boiler coal power plant equipment and systems including: CFB boilers, superheaters, reheaters, steam turbines, governing systems, deaerators, feedwater heaters, coal-handling equipment, transformers, generators and auxiliaries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) CFB BOILER COAL POWER PLANT COMMISSIONING MANUAL (includes practical information about all pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component and system in CFB boiler coal power plants - 400 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course This 5 full-day course provides detailed description of all combustion equipment and systems used in pulverized coal boilers and circulating fluidized bed (CFB) boilers including pulverized coal burning systems, coal feeder, pulverizer and classifier, pulverized coal burners, furnace and fans. This course provides also a comprehensive explanation of all boiler combustion control systems including pulverizer control system, combustion control, control of coal and air flow into the boiler, furnace pressure control, oxygen trim control, nitrogen oxides (NOx) and sulfur oxides (SOx) control, control of ammonia injection, flue gas dew point control, purge control, flame monitoring and tripping system as well as their tuning methods. All boiler control systems are covered as well in this course including drum level feedwater control, main steam and reheat steam temperature control, boiler limits and runback, sliding or variable pressure control, heat rate optimization with sliding pressure control, boiler-turbine coordinated control, etc. The course provides also detailed explanation of Boiler NFPA 85 Code (Boiler and Combustion Systems Hazards Codes) and American National Standard Institute/Instrument Society of America Code (ANSI/ISA-77-44-01-2007 Code). The burner management systems (BMS) and examples of boiler permissive starting logic and protective tripping logic will be explained thoroughly. The various methods used to calculate the boiler efficiency are covered in detail in this course including the direct and indirect methods. All the factors which affect the efficiency and emissions of pulverized coal boiler and CFB boiler will be explained thoroughly. The course covers also all the methods used to improve the efficiency of pulverized coal boilers and CFB boilers including improvement to their combustion efficiency and control systems performance. Training Objectives Boiler Combustion Equipment and Systems: Gain an in-depth understanding of all boiler combustion equipment and systems including pulverized coal burning systems, coal feeder, pulverizer and classifier, pulverized coal burners, furnace and fans Boiler Combustion Control Systems: Gain a thorough understanding of all boiler combustion control systems for pulverized coal boilers, and CFB boilers including pulverizer control system, combustion control, control of coal and air flow into the boiler, furnace pressure control, oxygen trim control, nitrogen oxides (NOx) and sulfur oxides (SOx) control, control of ammonia injection, flue gas dew point control, purge control, flame monitoring and tripping system Boiler Conventional Control Systems: Gain an in-depth understanding of all boiler conventional control systems including drum level feedwater control, main steam and reheat steam temperature control, boiler limits and runback, sliding or variable pressure control, heat rate optimization with sliding pressure control, and boiler-turbine coordinated control Boiler NFPA 85 Code (Boiler and Combustion Systems Hazards Codes) and American National Standard Institute/Instrument Society of America Code (ANSI/ISA-77-44-01-2007 Code): Learn about NFPA 85 code and ANSI/ISA-77-44-01-2007 code Burner Management System and Boiler Permissive Starting Logic and Protective Tripping Logic: Gain an in-depth understanding of burner management system and boiler permissive starting logic and protective tripping logic Boiler Efficiency Calculations: Learn how to calculate the boiler efficiency using the direct and indirect methods Factors Affecting the Efficiency and Emissions of Boilers: Understand all the factors which affect the boiler efficiency and emissions Methods Used to Improve the Efficiency of Boilers: Learn about all the methods used to improve the efficiency of pulverized coal boilers, and CFB boilers including improvement to their combustion efficiency and control systems performance Boiler Instrument and Piping Diagrams: Gain an in-depth understanding of all boiler instrument and piping diagrams CFB and Pulverized Coal Boilers Equipment and Systems: Learn about various types of equipment and systems used in CFB and pulverized coal boilers including economizers, steam drum, superheaters, air preheaters, ammonia injection systems, etc. Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) COMBUSTION ENGINEERING FOR COAL FIRED POWER PLANTS MANUAL (includes practical information about combustion engineering for coal fired power plants - 550 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Learning Centre Support Specialist, Learning Support Assistant,

The Sales Toolkit workshop has been designed to help you increase your sales performance and skill level for you or your sales team.

Description I have been involved with the English as a Second Language (ESL) business for over ten years in Vietnam. Throughout that time I have taught ESL, built up and sold a successful ESL business, and been involved with advising others to do the same, also with tremendous success. In this course, I'm going to teach you everything that I have learned throughout the years in this business so that you too can learn how to become a successful ESL entrepreneur abroad. In this course, you will learn: 1. How to get started in the ESL business 2. How to launch your own business from scratch with little or no money 3. How to quickly recruit a large number of paying customers 4. How to keep customers coming back for more 5. How to recruit great ESL teachers that stay for the long haul 6. Little known marketing hacks to turbo-charge your business 7. How to find investors and other partners 8. How to sell the business for a large profit 9. How to deal with business regulations in developing countries 10. How to succeed in all aspects of the ESL business abroad Join the course and find out how myself and thousands of others have successfully built ESL businesses in countries throughout the world. Whether you have business and teaching experience or not, the opportunity to launch an ESL business is there for anyone with the desire to go out there and make it happen. What Will I Learn? Build a successful ESL business in a foreign country Who is the target audience? People with a desire to live abroad Requirements A strong desire to start a business   Introduction Introduction : How to Become a Successful ESL Entrepreneur Abroad 00:07:00 A Powerful Business Model 00:19:00 How to Choose a Great Location Choosing a Country 00:07:00 Choosing a Location 00:11:00 Sales & Marketing Marketing Strategy 00:08:00 Keeping Students Satisfied for Repeat Business 00:05:00 Creating a Unique & Awesome Curriculum 00:06:00 How to Guarantee Success 00:08:00 Understanding the Business Analyzing the Business Model 00:15:00 Having an Efficient Business System 00:07:00 How to Launch on a Shoe String Budget 00:06:00 Finding Investors and Exiting the Business Bringing on Investors 00:06:00 Franchising 00:06:00 Having an Exit Strategy 00:11:00 Recruiting Teachers, Students and Staff Teacher Recruitment 00:06:00 Student Recruitment and Placement 00:07:00 Thinking Like an ESL Student 00:05:00 Thinking Like an ESL Teacher 00:06:00 Conclusion Things to Avoid 00:07:00 Conclusion : How to Become a Successful ESL Entrepreneur Abroad 00:04:00 Mock Exam Final Exam

  Make a difference in your organization and in your career. The CIPM designation says that you're a leader in privacy program administration and that you've got the goods to establish, maintain and manage a privacy program across all stages of its lifecycle. The CIPM is the world's first and only certification in privacy program management. When you earn a CIPM, it shows that you don't just know privacy regulations-you know how to make it work for your organization. In other words, you're the go-to person for day-to-day operations when it comes to privacy. Developed in collaboration with the law firms, Bird and Bird, Field Fisher, Wilson/Sonsini and Covington and Burling, the CIPM encompasses pan-European and national data protection laws, key privacy terminology and practical concepts concerning the determination of control measures designed to protect personal data and trans-border data flows. About This Course   Delivered in a modular format, the course covers;   Module 1: Introduction to privacy program management Identifies privacy program management responsibilities, and describes the role of accountability in privacy program management. Module 2: Privacy governance Examines considerations for developing and implementing a privacy program, including the position of the privacy function within the organization, role of the DPO, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks. Module 3: Applicable laws and regulations Discusses the regulatory environment, common elements across jurisdictions and strategies for aligning compliance with organizational strategy. Module 4: Data assessments Relates practical processes for creating and using data inventories/maps, gap analyses, privacy assessments, privacy impact assessments/data protection impact assessments and vendor assessments. Module 5: Policies Describes common types of privacy-related policies, outlines components and offers strategies for implementation. Module 6: Data subject rights Discusses operational considerations for communicating and ensuring data subject rights, including privacy notice, choice and consent, access and rectification, data portability, and erasure and the right to be forgotten. Module 7: Training and awareness Outlines strategies for developing and implementing privacy training and awareness programs. Module 8: Protecting personal information Examines a holistic approach to protecting personal information through privacy by design. Module 9: Data breach incident plans Provides guidance on planning for and responding to a data security incident or breach. Module 10: Measuring, monitoring and auditing program performance Relates common practices for monitoring, measuring, analyzing and auditing privacy program performance   The CIPM body of knowledge outlines all the concepts and topics that you need to know to become certified. The exam blueprint gives you an idea of how many questions from each topic area you can expect on the exam.  Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP site What's Included?   Breakfast, Lunch and refreshments (Classroom based courses only)  The Official Study Guide (Privacy Programme Management - Third Edition)*  Official Exam Q&A's*  Official Practice Exam Participant Guide* 1 years membership of the IAPP  The Exam Fees * In electronic format for Live Online and hard copy for Classroom delegates   Who Should Attend?   The CIPM is ideal for IT and information security leaders responsible for developing Data Protection frameworks and applying best practice, including those in the following positions: Data Analysts Cyber Security Analysts and Managers Aspiring Data Protection Officers IT Managers  Accreditation Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to hospitality and community building – the Community Circle. The purpose of community circles is to bring people from a local community together to share their skills, talents, gifts and resources. This idea is based upon the premise that ALL of us need three things in our lives to make us happy and fulfilled: these are money, friendship and meaning. We believe that everyone needs community, everyone needs to be heard and everyone needs to have fun. Online Course now available via Teachable Platform – Creating Community Circles Learn at your own pace… lots of text and video support Category Inclusion Peer Support Parents and Carers   Description  Building Community Circles In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to hospitality and community building – the Community Circle. The purpose of community circles is to bring people from a local community together to share their skills, talents, gifts and resources. This idea is based upon the premise that ALL of us need three things in our lives to make us happy and fulfilled: these are money, friendship and meaning. We believe that everyone needs community, everyone needs to be heard and everyone needs to have fun. Community Circles are based upon reciprocity and the assumption that EVERYONE has both gifts and needs – whether these are labelled or not. The circles adopt the fundamental value of inclusion that ‘all means all’, no one is excluded from community circles, instead the circle members work out how to include everyone equally and safely. A community circle is made up of participants and allies from the local community. The meeting starts with everyone sharing food and conversations. Next the group comes together in a circle so that everyone can see each other and shares what is good and new in their lives, everyone gets a turn to be listened to. ‘New and Good’ breaks the habit of thinking about and acting from what’s wrong, it is an exercise of giving and receiving attention with one another and it also provides a strong foundation of strengths from which we can think about and tackle difficulties. The group is then asked the question what do they want, need or have to offer. Community circles provide a great foundation or starting point from which to explore connections, build relationships, locate resources and share skills. These circles will be a particularly important resource for Brokers and the people that they work for. They provide a safe forum in which people can meet and friendships can start, a natural reservoir of people and relationships where people can be invited to offer their time and capacity. To be successful we have to start from a belief in inclusion. A belief that: 1 We are all born ‘in’. 2 All means all. 3 Everyone needs to belong. 4 Everyone is ready. 5 Everyone needs support. 6 Everyone can communicate. 7 Everyone can contribute. 8 Together we’re better. Learning Objectives For participants to learn how to create a Community Circle. For participants to understand the underlying rationale and ethos of this way of working. To explore ways of maximising an individual’s inclusion and connection with the wider community. To explore ways of helping with friendship, social connection and education. To increase confidence, social skills and presence of disabled adults and those with a wide range of need in their local community by focusing on their contribution. Who Is It For? Anyone interested in mobilising the community to make it more inclusive around disabled or challenging individuals. Course Content Understanding ordinary needs – plus the true dimensions of social inclusion Building relationships Creating natural circles of support Creating a community circle If you like this you will almost certainly enjoy: Person Centred Planning using PATH and MAPS

Intercultural Competence (Virtual) In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Getting Started Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile Summary and Next Steps