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17068 Other courses in Dunfermline delivered Online

Business Soft Skills

By Nexus Human

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Business Soft Skills
Delivered OnlineFlexible Dates
Price on Enquiry

Youth Work Certificate - Training Course

5.0(3)

By School Of Health Care

Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Certificate course will teach you how to organise youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work Certificate course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So enrol now and successfully start your career. Why choose this Youth Work Certificate course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. >> Main Course: Youth Work Certificate >> Free Courses*** Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness >> Others benefit Included with This Youth Work Certificate Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Youth Work Certificate Course] Learning Objectives After completing this Youth Work Certificate course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Course Curriculum >> Youth Work Certificate Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work >> Free Courses course 01 >> Drug and Alcohol Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse course 02 >> Level 2 Award in Suicide Awareness Module 1: Understanding Suicide course 03 >> Adults Support Worker Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age – Part I Module 03: Psychology of Older Age – Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing course 04 >> Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method After completing each module, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification After completing the course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15. Who is this course for? This Youth Work Certificate is open to people of all backgrounds. Individuals in related professions can also enrol in this course to refresh or strengthen their skills. In addition, students can take this course to gather professional knowledge besides their study or for the future. Requirements To enroll in this Youth Work Certificate course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path Enrol in the Youth Work Certificate course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

Youth Work Certificate - Training Course
Delivered Online On Demand18 hours
£12

Youth Work Certificate - Training Course

5.0(3)

By School Of Health Care

Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Certificate course will teach you how to organise youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work Certificate course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So enrol now and successfully start your career. Why choose this Youth Work Certificate course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. >> Main Course: Youth Work Certificate >> Free Courses*** Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness >> Others benefit Included with This Youth Work Certificate Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Youth Work Certificate Course] Learning Objectives After completing this Youth Work Certificate course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Course Curriculum >> Youth Work Certificate Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work >> Free Courses course 01 >> Drug and Alcohol Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse course 02 >> Level 2 Award in Suicide Awareness Module 1: Understanding Suicide course 03 >> Adults Support Worker Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age – Part I Module 03: Psychology of Older Age – Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing course 04 >> Mental Health Support Worker Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method After completing each module, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification After completing the course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15 (if claimed by the learner). All of our courses are reviewed regularly to ensure their quality and provide appropriate current training for your chosen subject. Although certificates do not expire (in most cases), it is recommended that they be reviewed or renewed annually. Who is this course for? This Youth Work Certificate is open to people of all backgrounds. Individuals in related professions can also enrol in this course to refresh or strengthen their skills. In addition, students can take this course to gather professional knowledge besides their study or for the future. Requirements To enroll in this Youth Work Certificate course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path Enrol in the Youth Work Certificate course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

Youth Work Certificate - Training Course
Delivered Online On Demand18 hours
£12

Level 5 Diploma in Leadership & Management for Residential Child care (England)

5.0(3)

By School Of Health Care

Leadership & Management: Leadership & Management Our Level 5 Diploma in Leadership and Management for Residential Childcare course is designed to help managers and leaders gain the knowledge and skills they need to work in residential care with children in a management role. This course teaches you how to innovate and respond to a changing environment, as well as how to meet industry challenges and opportunities. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This Level 5 Diploma in Leadership and Management for Residential Childcare course is designed for Leadership and Management for Residential Childcare professionals who are aspiring to specialise in Leadership and Management for Residential Childcare. Enrol today and take the next step toward achieving your personal and professional goals. Main Course: Level 5 Diploma in Leadership and Management for Residential Childcare Free Courses included with Level 5 Diploma in Leadership and Management for Residential Childcare (England) Course Course 01: Level 5 Child Care Training Course 02: Level 2 Safeguarding Children Training Course Course 03: Level 3 Award in Childcare and Education Course 04: Level 7 Diploma in Leadership and Management [ Note: Free PDF certificate as soon as completing the Level 5 Diploma in Leadership and Management for Residential Childcare (England) course] Leadership & Management: Leadership & Management This Level 5 Diploma in Leadership and Management for Residential Childcare course consists of 20 modules. Course Curriculum Level 5 Diploma in Leadership and Management for Residential Childcare Course Module 1: Understand children and young people’s development in residential childcare Module 2: Understand support for children and young people who are vulnerable and disadvantaged Module 3: Lead and manage a team within a residential childcare setting Module 4: Lead practice to support the safeguarding and protection of children and young people in residential childcare Module 5: Lead practice for communication and information management in residential childcare settings Module 6: Manage risk in residential childcare Module 7: Lead and manage group living in residential childcare Module 8: Lead a service that can support children or young people who have experienced harm or abuse Module 9: Lead practice to achieve positive outcomes for children and young people in residential childcare Module 10: Implement a Positive Relationship Policy in residential childcare Module 11: Lead practice to support the well-being and resilience of children and young people in residential childcare Module 12: Lead practice in safe use of digital, internet and mobile technology with children and young people Module 13: Undertake professional development in residential childcare settings Module 14: Lead practice to promote the rights, diversity and equality of children and young people in residential childcare Module 15: Lead networks and multi-agency work to benefit children and young people in residential childcare Module 16: Understand the care system and its impact on children and young people Module 17: Lead practice to support young people leaving care Module 18: Understand the context of residential childcare for children and young people with complex disabilities or conditions Module 19: Principles for leading the transition of young people with complex disabilities or conditions to adult services Module 20: Support others to understand models of disability and their effects on working practice with children and young people Assessment Method of Level 5 Diploma in Leadership and Management for Residential Childcare After completing Level 5 Diploma in Leadership and Management for Residential Childcare Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 5 Diploma in Leadership and Management for Residential Childcare After completing the Level 5 Diploma in Leadership and Management for Residential Childcare (England) course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15. Who is this course for? Leadership & Management: Leadership & Management This Level 5 Diploma in Leadership and Management for Residential Childcare course is ideal for anyone in leadership or management within childcare. Special Note: Our Level 5 Diploma in Leadership and Management for Residential Childcare (England) Course is Knowledge based not a regulated course. To get Qualified, you may choose the following options: Level 5 Diploma in Leadership and Management for Residential Childcare (England) (RQF) Level 3 Diploma for Residential Childcare (England) (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF) Level 3 Diploma for Residential Childcare (England) (RQF) Level 5 (NVQ) Diploma in Leadership for Health and Social Care and Children's and Young People's Services (England) Level 3 Diploma for Residential Childcare (England) (RQF) ABBE Level 6 Diploma in Residential Surveying and Valuation Level 3 Diploma for Residential Childcare (England) (RQF) Requirements Leadership & Management: Leadership & Management To enrol in this Leadership & Management: Leadership & Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Leadership & Management: Leadership & Management Course. Be energetic and self-motivated to complete our Leadership & Management: Leadership & Management Course. Basic computer Skill is required to complete our Leadership & Management: Leadership & Management Course. If you want to enrol in our Leadership & Management: Leadership & Management Course you must be at least 15 years old. Career path Leadership & Management: Leadership & Management With the help of this Level 5 Diploma in Leadership and Management for Residential Childcare (England) course, you will be able to seek several promising career opportunities.

Level 5 Diploma in Leadership & Management for Residential Child care (England)
Delivered Online On Demand35 hours
£12

Mpox (Monkeypox) Awareness: Symptoms, Diagnosis & Treatment

5.0(1)

By Course Gate

Learn all about Mpox (Monkeypox) symptoms, diagnosis, and treatment in our CPD-certified course. Gain essential skills for workplace safety and public health awareness. Enroll now!

Mpox (Monkeypox) Awareness: Symptoms, Diagnosis & Treatment
Delivered Online On Demand1 hour
£11.99

Level 5 Teaching in Special Needs Schools

By The Teachers Training

Equip yourself with essential skills to support Special Educational Needs (SEN) students. Learn strategies and techniques to foster inclusive learning environments.

Level 5 Teaching in Special Needs Schools
Delivered Online On Demand16 hours
£15

Resilience: Leading through a challenge

5.0(9)

By Chart Learning Solutions

Understand the value of guiding and inspiring others effectively during times of adversity or uncertainty. This involves demonstrating resilience in the face of challenges, maintaining composure, and providing direction and support to those under your leadership. By cultivating attributes such as empathy, decisiveness, and effective communication, the goal is to empower leaders to navigate challenges gracefully, inspire resilience in others, and ultimately lead their teams or organizations toward successful outcomes despite adversity. Learning Objectives The following are some of the key outcomes in this course: Discover five common types of challenges organizations face, Tips for successfully leading your team through a challenging situation, Understand how to cope with challenges, Use resilience-building techniques to bounce back Target Audience Managers, Team Leaders, Young Professionals

Resilience: Leading through a challenge
Delivered Online On Demand18 minutes
£34.95

Biomedical Science: Pharmacy Assistant, Medical Transcription, First Aid at Work Diploma

4.8(9)

By Skill Up

CPD Certified | 8-in-1 Premium Diploma | 1 Free PDF Certificate | Updated Lesson Plan | Tutor Support

Biomedical Science: Pharmacy Assistant, Medical Transcription, First Aid at Work Diploma
Delivered Online On Demand34 hours
£39.99

Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)

4.7(160)

By Janets

Transform lives as a Home-Start Volunteer! Join our dedicated team to make a positive impact on families in need. Support and empower parents, offering a helping hand through challenging times. Become a beacon of hope as a Home-Start Volunteer today.

Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)
Delivered Online On Demand4 days
£9.99

Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Network designers Network managers System engineers Overview After taking this course, you should be able to: Review the Cisco Catalyst 9000 Series Switches identify the switches' features and examine the functionalities purpose-built for Cisco DNA and the SD-Access solution. Describe the Cisco Catalyst 9200 Series Switch architecture, model types, port types, uplink modules, components including power supplies, and other switch features and capabilities. Describe the Cisco Catalyst 9300 Series Switch architecture, model types, port types, uplink modules, and components, including power supplies and stacking cables. Describe the Cisco Catalyst 9400 Series Switches, different modular chassis, supervisor and line card options, architectural components, uplink, and power redundancy, and Multigigabit ports Describe the Cisco Catalyst 9500 Series Switches, model types, switch components, RFID support, architecture, and switch profiles. Describe the Cisco Catalyst 9600 Series Switch architecture, supervisor and line card options, and high availability features. Position the different Cisco Catalyst 9000 Series Switch model types in the network, and map older Cisco Catalyst switches to the 9000 family for migration. Examine management capabilities of the Cisco Catalyst 9000 Series Switches. Describe the Cisco Catalyst 9000 Series Switches deployed in a Cisco StackWise Virtual environment and an SD-Access fabric. Describe the new Cisco IOS XE software management, patchability, and Graceful Insertion and Removal (GIR) features on the Cisco Catalyst 9000 Series Switches. Describe the ThousandEyes Enterprise Agent using the Docker environment on the Cisco Catalyst 9000 Series switches. Describe the scalability and performance features supported by the Cisco Catalyst 9000 Series Switches. Describe the Cisco Catalyst 9000 Series Switch support for security, Quality of Service (QoS), and Internet of Things (IoT) convergence features. Describe the Cisco Catalyst 9000 Series support for cloud hosting and connectivity, along with automation features. Explore the SD-Access solution fundamentals, deployment models for the Cisco Catalyst 9000 Series Switch, and the use of Cisco DNA Center to manage infrastructure devices. The Implementing Cisco Catalyst 9000 Switches (ENC9K) v3.0 course introduces you to the architecture, capabilities, and implementation of the Cisco© Catalyst© 9000 switching platform. This hands-on course covers many features of this Cisco IOS© XE platform and describes how to manage devices from a single dashboard called Cisco DNA Center?. You will learn how to use the Cisco Catalyst 9000 family of switches to enable Software Defined Access (SD-Access) and provide end-to-end security and automation with centralized management using Cisco DNA Center. Course Outline Introducing the Cisco Catalyst 9000 Series Switches Introducing Cisco Catalyst 9200 Series Switches Introducing Cisco Catalyst 9300 Series Switches Introducing Cisco Catalyst 9400 Series Switches Introducing Cisco Catalyst 9500 Series Switches Introducing Cisco Catalyst 9600 Series Switches Positioning Cisco Catalyst 9000 Series Switches Examining the Cisco Catalyst 9000 Series Switches Management Capabilities Describing New Features on Cisco Catalyst 9000 Series Switches Describing Scale and Performance Features on Cisco Catalyst 9000 Series Switches Describing Security, QoS, and IoT Convergence Features on Cisco Catalyst 9000 Series Switches Describing Cloud and Automation Features on Cisco Catalyst 9000 Series Switches Describing Cisco SD-Access Solution and Cisco Catalyst 9000 Series Switches Additional course details: Nexus Humans Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K)
Delivered OnlineFlexible Dates
Price on Enquiry