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Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 1 in 4 adults has a chronic illness? This puts a significant strain on our health services. If you're passionate about health and well-being, and want to make a positive difference in people's lives, then a career in public health could be for you. This Diploma equips you with a broad range of transferable skills to work in a variety of healthcare settings. Are you ready to embark on a rewarding career helping others? This comprehensive Public Health diploma equips you with a broad foundation in public health principles and practices. You'll delve into essential areas like health and social care, care planning, and medical law. Gain valuable knowledge about specific healthcare topics such as diabetes, maternity care, and mental health nursing. The diploma also covers crucial skills like end-of-life care, understanding autism, and basic first aid. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Public Health Course 02: Health and Social Care Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Maternity Care Assistant Course 06: End of Life Care Nursing Course 07: Understanding Autism Level 3 Course 08: Mental Health Nursing Course 09: Medical Law Course 10: Personal Hygiene Course Course 11: Basic First Aid Whether you aspire to work in hospitals, social care settings, or community healthcare, the skills you gain will be highly sought-after. Take the first step towards a rewarding career - enrol today! Learning Outcomes of Public Health Explain the core principles of public health and their impact on individuals and communities. Develop skills in care planning, record keeping, and following legal frameworks in healthcare settings. Gain knowledge of common health conditions like diabetes and autism spectrum disorder. Provide effective support in maternity care and end-of-life care situations. Apply best practices in mental health nursing and basic first aid procedures. Uphold ethical and legal principles in all aspects of healthcare delivery. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Public Health Get a free student ID card with Public Health Training program (£10 postal charge will be applicable for international delivery) The Public Health is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Public Health course materials The Public Health comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Public Health Module 01: Introduction To Public Health Module 02: Principles Of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures Of Disease Frequency Module 06: Maternity And Childbirth Module 07: Environment And Public Health Module 08: Health System And Policy Module 09: Public Health And Ethics Course 02: Health and Social Care Module 1. Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11 : The Economics of Healthcare Module 12: Strategic Marketing for Health and Social Care Module 13: Managing Finance in Health and Social Care Module 14: Managing Service Delivery in Health and Social Care Course 03: Care Planning and Record Keeping Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction Module 2: Principles Module 3: Understanding Epidemiology Module 4: Disease Control Module 5: Understanding Measures of Disease Frequency Module 6: Maternity and Childbirth Module 7: Environment and Public Health Module 8: Health System and Policy Module 9: Public Health and Ethics =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Healthcare professionals Caregivers Social workers Educators Anyone passionate about public health Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Public health practitioner Nurse Care assistant Midwife Social care worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Overview of Plumber - Professional Plumbing The demand for skilled plumbers is growing across the UK, with over 120,000 active plumbers working in homes and businesses. Plumbing is an important job that supports public health, safety, and comfort. The Plumber - Professional Plumbing course is made for learners who want to start a strong and steady career in this field. This course teaches the basics of plumbing, including how drains, vents, home plumbing systems, and central heating units work. Each module in the Plumber - Professional Plumbing course is designed to help learners understand UK plumbing rules and the tools used on the job. You will learn about plumbing materials, how to install and repair systems, and understand the words commonly used in this trade. Whether you are fixing a leaking pipe, fitting a bathroom, or setting up a hot water system, the course covers useful topics that match real-life plumbing needs. As more buildings are built and old systems are repaired, the need for trained plumbers keeps rising. The Plumber - Professional Plumbing course helps learners get ready for these jobs with easy-to-follow lessons and clear explanations. If you are interested in learning about this trade, the Plumber - Professional Plumbing course offers a simple and helpful way to start. It’s a smart choice for anyone looking to work in plumbing across the UK. Learning Outcomes By the end of the Plumber - Professional Plumbing course, you will be able to: Understand the plumbing rules and standards used in the UK. Identify the main parts of a plumbing system. Know how to use common plumbing tools and materials. Explain how local plumbing systems work. Describe how home plumbing and heating systems are put together. Learn about basic plumbing jobs like installations, repairs, and dealing with drains and fixtures. Who is this Course For This course is a good fit for: People who want to learn how plumbing works at home. Beginners who are curious about plumbing tools, repairs, and fittings. Homeowners who want to fix simple plumbing problems themselves. Learners interested in heating systems and hot water setups. Anyone who wants to understand key plumbing materials and terms. Process of Evaluation After studying the Plumber - Professional Plumbing Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Plumber - Professional Plumbing Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Plumber – Professional Plumbing course. Career Path After completing the Plumber - Professional Plumbing course, you can look into roles like: Domestic Plumber – £22,000 to £38,000 per year Maintenance Operative – £20,000 to £32,000 per year Heating Engineer – £25,000 to £42,000 per year Pipefitter – £24,000 to £36,000 per year Plumbing Installer – £21,000 to £34,000 per year Course Curriculum Plumber - Professional Plumbing The UK Standards for Plumbing 01:00:00 The Basic Components of Plumbing 00:30:00 The Plumbing Tools 00:30:00 Principles of Effective Local Plumbing Systems 00:30:00 The Home Plumbing System 00:30:00 Plumbing Fixtures 00:15:00 Drains & Vents 00:10:00 Understanding The Components Of A Central Heating System 00:05:00 Domestic Hot Water System Installation 00:15:00 Plumbing Installations 00:15:00 Plumbing Repairs 00:15:00 Plumbing Materials & Skills 00:15:00 Glossary and Appendix 00:15:00

Overview of Voice Equipment Course The UK voice-over industry is growing fast, with its value expected to reach £550 million by 2026. More people are listening to audiobooks, which saw a 43% increase last year, and over 15 million people in the UK now listen to podcasts regularly. Because of this rise in audio content, learning about voice equipment is becoming more important than ever. This Voice Equipment Course helps you understand everything you need to record high-quality voice content. You will learn how to choose the right microphone, set up your home recording space, and understand acoustic treatment. The course also shows you how to work with voice equipment, set it up correctly, and keep it in good condition. You’ll also get hands-on practice with editing your recordings using voice-over software used by professionals. Whether you’re just starting your home studio or looking to improve what you already have, this Voice Equipment Course is designed to guide you at every stage. The voice equipment knowledge you gain here is useful in many industries, such as advertising, gaming, animation, and business presentations. With clear lessons and practical advice, the Voice Equipment Course helps you build the skills needed to create clear and professional voice recordings that meet today's industry standards. This Voice Equipment course will help you to learn: Know the main tools and equipment needed for voice over work Pick the right microphone for different voice over jobs Set up headphones and speakers for clear voice recording Connect and use audio interfaces and preamps for better sound Set up your room with sound treatment for better voice quality Use editing software to clean up and improve your voice recordings Who is this course for? New voice-over artists who want to set up their first home studio Content creators who want better sound for podcasts, videos, or online content Audio workers who want to focus on voice recording and equipment People moving from simple setups to more professional voice equipment Home studio owners who want to fix sound problems and improve their current setup Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Voice Equipment course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. Career Path This Voice Equipment Course will help the learners to pursue a variety of careers. Such as: Voice Over Artist – £25,000 to £45,000 a year Podcast Producer – £22,000 to £38,000 a year Audio Engineer (Voice Specialist) – £28,000 to £52,000 a year Voice Director – £35,000 to £60,000 a year Studio Technical Consultant – £32,000 to £55,000 a year Course Curriculum Module 1: Introduction to Voice Over Equipment Introduction to Voice Over Equipment 00:17:00 Module 2: Microphones for Voice Over Microphones for Voice Over 00:21:00 Module 3: Headphones and Monitoring Headphones and Monitoring 00:22:00 Module 4: Audio Interfaces and Preamps Audio Interfaces and Preamps 00:23:00 Module 5: Acoustic Treatment and Studio Setup Acoustic Treatment and Studio Setup 00:23:00 Module 6: Voice Over Software and Editing Tools Voice Over Software and Editing Tools 00:22:00 Module 7: Equipment Maintenance and Troubleshooting Equipment Maintenance and Troubleshooting 00:22:00

Overview of HR System Selection Essentials Take full control of your financial future with a strategy that puts you in charge. The Infinite Banking Concept Privatise Finance by using specially designed whole life insurance policies that pay dividends. Instead of relying on banks, you can build your own private banking system. This helps you keep more of your money and grow your wealth over time. In the UK, the financial services industry makes over £165 billion a year, yet this powerful method is often ignored. Traditional savings accounts give you less than 1% interest, but The Infinite Banking Concept Privatise Finance offers a better way to manage your money. This course teaches you how to set up your own banking system using The Infinite Banking Concept Privatise Finance. You’ll learn how to use your money for different needs while it keeps growing in the background. This gives you more control, more flexibility, and more security for the future. The goal is to help you build a system that supports your lifestyle and helps your money work harder for you. Many people have already used this method to create long-term wealth for their families. Now, it’s your turn. With the right knowledge and tools, you can break free from the limits of traditional banking. Start building your own financial system today with The Infinite Banking Concept Privatise Finance. By the end of this The Infinite Banking Concept Privatise Finance course, you will be able to: Understand the key ideas behind The Infinite Banking Concept Privatise Finance. Build a strong base for your personal wealth journey. Use private banking tools in your daily money management. Make smarter financial choices using banking strategies. Learn advanced ways to use your money more effectively. Spot possible risks and know how to handle them safely. Who is this course for? People who want more control over their money and are ready to become their own banker using The Infinite Banking Concept Privatise Finance. Business owners who want better ways to manage and grow their money. Financial experts who want to learn more about using life insurance to grow wealth. Anyone unhappy with traditional banks and looking for a personal banking system. Process of Evaluation After studying the The Infinite Banking Concept Privatise Finance Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the The Infinite Banking Concept Privatise Finance Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this The Infinite Banking Concept Privatise Finance course. Career Path After completing the The Infinite Banking Concept Privatise Finance course, you could work in roles such as: Financial Advisor (Infinite Banking Specialist) – £35K to £65K/year Wealth Management Consultant – £45K to £80K/year Life Insurance Broker – £30K to £70K/year Estate Planning Specialist – £40K to £75K/year Private Banking Relationship Manager – £50K to £90K/year Course Curriculum Module 1: Introduction to the Infinite Banking Concept 00:16:00 Module 2: Building a Strong Foundation 00:20:00 Module 3: The Infinite Banking Concept Explained 00:18:00 Module 4: Applying the Infinite Banking Concept 00:17:00 Module 5: Advanced Strategies and Optimisations 00:21:00 Module 6: Mitigating Risks and Best Practices 00:19:00

Overview of Industrial Organisational Psychology Understanding how people behave at work is important for any successful organisation. Industrial Organisational Psychology looks at how human behaviour connects with business goals. It helps companies build better workplaces where people feel valued and perform well. In the UK, poor mental health at work costs employers around £45 billion each year. This shows how important it is to use psychology when planning how workplaces are run. This Industrial Organisational Psychology course gives you both the theory and practical tools you need to improve work environments. You will learn how to understand individual differences, design fair hiring processes, build useful training programmes, and create clear ways to review performance. The course also focuses on motivation, job roles, and leadership styles—all from a psychology point of view. These skills will help you support both employee wellbeing and business success. In the last five years, the field of Industrial Organisational Psychology has grown by 12% in the UK. This shows that more companies are seeing how useful psychology can be in improving workplaces. With this course, you will learn how to make positive changes in teams and organisations. You’ll also be better prepared to support mental health, teamwork, and leadership in any work setting using ideas from Industrial Organisational Psychology. This Industrial Organisational Psychology course will help you to learn: Understand the main ideas behind Industrial Organisational Psychology Use psychology to study how people behave at work Plan fair and effective hiring processes Design training programmes that help employees grow Set up systems to give useful feedback on performance Build job roles that keep people motivated and involved Who is this course for? HR professionals who want to use psychology to improve their workplace Managers and team leaders who want to boost team performance and motivation Business consultants who support organisations with people-related challenges Psychology graduates who want to apply what they’ve learned in real workplaces Professionals thinking about moving into roles focused on hiring, training, or leadership Process of Evaluation After studying the Industrial Organisational Psychology Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Industrial Organisational Psychology Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Industrial Organisational Psychology course. Career Path This Industrial Organisational Psychology Course will help the learners to pursue a variety of careers. Such as: HR Business Partner – £35,000 to £60,000 per year Organisational Development Consultant – £40,000 to £75,000 per year Talent Acquisition Specialist – £28,000 to £45,000 per year Training and Development Manager – £35,000 to £55,000 per year Leadership Development Coach – £40,000 to £70,000 per year Course Curriculum Module 01: Introduction to Industrial-Organisational Psychology 00:17:00 Module 02: Individual Differences and Work Behaviour 00:24:00 Module 03: Job Analysis and Employee Selection 00:21:00 Module 04: Training and Development 00:21:00 Module 05: Performance Appraisal and Feedback 00:22:00 Module 06: Motivation and Job Design 00:19:00 Module 07: Leadership and Organisational Behaviour 00:27:00

Perhaps you are working on a digital transformation project or AI and whenever this phrase pops up you’re not clear what it means for you. How do you know if you are data literate? Who in your organisation needs to be data literate? Why does it matter? Get up to speed with this 90 minute introductory training which focuses on the key principles of data literacy so you can apply them in your day to day work.

Entry Level Award in Dog Training and Husbandry (Entry 3) Course Online This Entry Level Award in Dog Training and Husbandry (Entry 3) aims to provide candidates with the knowledge and understanding required to pursue a career in canine care. Learners will understand the fundamentals of canine anatomy, physiology, and behaviour and will be able to provide physical enrichment for canines in their care. This Entry Level Award in Dog Training and Husbandry (Entry 3) course begins with fundamental knowledge of Dog Training and Husbandry and progresses to share expert knowledge. This course will provide you with a comprehensive understanding of Dog Training and Husbandry, including key concepts, strategies for using it, and in-depth knowledge. The Entry Level Award in Dog Training and Husbandry (Entry 3) is completely online. With a smart device and the internet, you can access this Entry Level Award in Dog Training and Husbandry (Entry 3) course from anywhere in the world. This Entry Level Award in Dog Training and Husbandry (Entry 3) Course is made up of a series of easy-to-digest, in-depth modules that will provide you with a detailed, expert level knowledge. This course will help you improve your CV, impress potential employers, and differentiate yourself from the crowd. Now is the time to enrol in this Entry Level Award in Dog Training and Husbandry (Entry 3) Course and learn from the best in the field! Learning Outcomes After completing this Entry Level Award in Dog Training and Husbandry (Entry 3) Course, learner will be able to: Gain a thorough understanding of how to care for a dog Gain in-depth knowledge about dog anatomy, physiology and behaviour Understand canine first aid Understand dog sports Understand Dog Training Methods. Why choose this Entry Level Award in Dog Training and Husbandry (Entry 3) Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Entry Level Award in Dog Training and Husbandry (Entry 3) Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Entry Level Award in Dog Training and Husbandry (Entry 3) Course. Main Course: Entry Level Award in Dog Training and Husbandry (Entry 3) Course Free Courses Course 01: level 5 Animal care course Course 02: Dog First Aid Course 03: Level 5 Animal Care & Nutrition [ Note: Free PDF certificate as soon as completing Entry Level Award in Dog Training and Husbandry (Entry 3) Course] Entry Level Award in Dog Training and Husbandry (Entry 3) Course Online Course Curriculum of Entry Level Award in Dog Training and Husbandry (Entry 3) Course Module 01: Caring for a dog Module 02: Dog Anatomy, Physiology and Behaviour Module 03: Canine First Aid Module 04: Dog Sports Module 05: Dog Training Methods Assessment Method of Entry Level Award in Dog Training and Husbandry (Entry 3) Course After completing each module Entry Level Award in Dog Training and Husbandry (Entry 3) Course, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. This process continues till the end of the course. Apart from this, you do not need to sit for any other assessments. Certification of Entry Level Award in Dog Training and Husbandry (Entry 3) Course After completing the Entry Level Award in Dog Training and Husbandry (Entry 3) Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Entry Level Award in Dog Training and Husbandry (Entry 3) Course Online This Entry Level Award in Dog Training and Husbandrycourse is ideal for anyone working in animal care or who wants to learn more about dog training and husbandry so they can better support their own dogs. Requirements Entry Level Award in Dog Training and Husbandry (Entry 3) Course Online To enrol in this Entry Level Award in Dog Training and Husbandry (Entry 3) Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Entry Level Award in Dog Training and Husbandry (Entry 3) Course. Be energetic and self-motivated to complete our Course. Basic computer Skill is required to complete our Entry Level Award in Dog Training and Husbandry (Entry 3) Course. If you want to enrol in our Entry Level Award in Dog Training and Husbandry (Entry 3) Course, you must be at least 15 years old. Career path Entry Level Award in Dog Training and Husbandry (Entry 3) Course Online This Entry Level Award in Dog Training and Husbandry course will lead you to many different career opportunities, here are few prospects: Dog Trainer - £23,349 per year Dog sitter - £24,000 per year Dog Behaviorist Counsellor - £25,000 per year

Domestic Violence and Abuse Awareness Diploma Online Domestic violence is often overlooked as it takes place behind closed doors and is a social taboo that is rarely discussed. This must be stopped, and raising awareness, education, and intervening at the earliest stages are the most effective ways to address this issue. This Domestic Violence and Abuse Awareness Diploma will provide you with a thorough understanding of domestic violence and abuse, as well as who is most vulnerable and how to assist both adult and child victims. Why choose this Domestic Violence and Abuse Awareness Diploma course from the School of Health Care? Self-paced Domestic Violence and Abuse Awareness Diploma Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Domestic Violence and Abuse Awareness Diploma Course developed by industry experts. After each module Domestic Violence and Abuse Awareness Diploma Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Domestic Violence and Abuse Awareness Diploma Course. The Domestic Violence and Abuse Awareness Diploma course discusses the physical, mental and emotional impact that domestic abuse and violence have on victims. In this Domestic Violence and Abuse Awareness Diploma, you'll look at the barriers and unique challenges that some abuse victims face, the long-term repercussions, how financial abusers maintain control over their victims even after separation, and the impact domestic abuse can have on society, both socially and financially. Domestic abuse has devastating effects on children, whether they are the direct target of the abuse. In this Domestic Violence and Abuse Awareness Diploma, you'll learn about the various types of abuse a child may face, what warning signs to look for, and the long-term physical and mental health effects abuse has on children at various stages of development. Main Course: Domestic Violence and Abuse Awareness Diploma Free Courses included with Domestic Violence and Abuse Awareness Diploma Course Course 01: Level 2 Award in Suicide Awareness Course 02: Drug and Alcohol Awareness Training [ Note: Free PDF certificate as soon as completing the Domestic Violence and Abuse Awareness Diploma Course] Domestic Violence and Abuse Awareness Diploma Online This Domestic Violence and Abuse Awareness Diploma course consists of 10 modules. Course Curriculum of Domestic Violence and Abuse Awareness Diploma Module 01: An Overview of Domestic Violence & Abuse Module 02: Understanding the Dynamics of Domestic Violence Module 03: How Does Domestic Abuse and Violence Begin Module 04: The Impact of Domestic Violence on Victims Module 05: The Impact of Domestic Violence on Children & Young People Module 06: Assessing the Risks of Domestic Violence and Abuses on Children Module 07: Helping Children Recover from Domestic Abuse Module 08: The Ways of Supporting the Victim and Reporting Incidents Module 09: Understanding the Process of Record Keeping Module 10: Working with Victims of Domestic Abuse Assessment Method of Domestic Violence and Abuse Awareness Diploma Training Online After completing Domestic Violence and Abuse Awareness Diploma Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Domestic Violence and Abuse Awareness Diploma Training Online After completing the Domestic Violence and Abuse Awareness Diploma course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Domestic Violence and Abuse Awareness Diploma Online This Domestic Violence and Abuse Awareness Diploma is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. However, this Domestic Violence and Abuse Awareness Diploma course is not limited to those working in the field, as it includes invaluable information for anyone who wants to increase their awareness of the issues raised. 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