14998 Other courses delivered On Demand

Launch Your Career Certificate This Kickstart Your Career course gives you all you require to think about getting back to the labor force in the wake of investing significant energy to really focus on your kids, or entering the labor force interestingly. At the finish of this course, members have the instruments they need to unquestionably seek after a profession in the field based on their personal preference. The course covers numerous subjects identified with effective combination into any work space from the relational abilities you need, to approaches to conform to existing protection enactment. We have built up this course to give understudies significant data about how to effectively enter or return the labor force. All through the course, understudies are given guidance, tips and methods for figuring out how to deal with their time, how to work in groups and how to discuss viably with their supervisors and partners. The course additionally covers exchange abilities that are essential for working with others and procuring a reasonable compensation for yourself. Understudies of this course further find out about how to improve their own adequacy, oversee client relations and how to manage weight at work. At the finish of the course, understudies get a certificate, demonstrating they have effectively finished every module. What You Will Learn This course was intended to give takers an all out outline of what is associated with entering the labor force, paying little heed to experience or industry. This is what the course covers: Instructions to set up and oversee needs at work What their privileges are in work environment connections and how to implement those rights The particular abilities engaged with reinforcing individual adequacy The indications of stress and how to stay away from burnout The most effective method to build up a relationship with your clients by zeroing in on Customer Relationship Management The relational abilities expected to deal with troublesome individuals and circumstances Tips on the best way to function admirably in, and ultimately lead, working environment groups The primary periods of exchange and how to incorporate those stages effectively Significant data about information insurance, including how to apply authoritative systems to your work Instructions to make a CV that stands out, alongside essential meeting abilities Advantages of the Kickstart Your Career Course This Kickstart Your Career course incorporates the accompanying advantages: A reasonable course that sets you up for passage, or reemergence, into the work environment after a period away An educational plan that is straightforward, isolated into 10 complete modules The accomplishment of feeling sure about your choice to get back to work Mastering new abilities, like self-assured correspondence, arrangement and how to work in groups, which you can use in the work environment and past Figuring out how to successfully oversee pressure, both at work and in your own life The capacity to concentrate from any area with a web association Become familiar with the material whenever and at your own speed Lifetime admittance to the course - no cutoff times Acquire a perceived confirmation while finishing the course, which will improve your profession possibilities

This course gives an exhaustive outline of information insurance necessities in the working environment. The course starts by giving an overall outline of information assurance. Like its advantages, and key realities about the Data Protection Act. The course additionally turns out how to assemble an information security strategy for your organization just as telling you how to react to data demands. Information insurance is a vital part of pretty much every working environment. Most organizations have some close to home information or touchy information with respect to every last one of their clients and representatives. Figuring out how to make a powerful information assurance strategy just as the accepted procedures you should utilize when managing private information is the most ideal approach to guarantee consistence with the Data Protection Act. What's Covered in the Course? Data about the Data Protection Act, including the rights stood to people and the duties presented onto associations The conditions that are joined to the social occasion, preparing, and support of information What is expected of your organization on the off chance that you need to impart information to different branches in your association The four fundamental parts of information security The most effective method to build up an ideal information assurance strategy that addresses your association's issues The means you should take to deal with demands for data from people Advantages of Taking This Course Finding out about the Data Protection Act and the advantages of consistence Acquiring knowledge into the rights stretched out to people under the Data Protection Act with respect to the treatment of their own and touchy information Understanding the commitments associations should meet on the off chance that they need to gather, use, and keep up close to home or touchy information Securing data about how to appropriately impart information to others inside your association without abusing the demonstration Acquiring significant data about the advancement of an extensive information security strategy Who can take the course? Any individual who has a premium in becoming familiar with this topic is urged to take the course. There are no passage necessities to take the course. What is the design of the course? The course is separated into 6 individual modules. Every module takes somewhere in the range of 5 and an hour on normal to consider. In spite of the fact that you are allowed to spend so a lot or as brief period as you feel vital on every module, essentially sign all through the course whenever it might suit you. Where/when would i be able to contemplate the course? You can consider the course any time you like. Just sign all through the online course as frequently as you require. The course is viable with all PCs, tablet gadgets and advanced mobile phones so you can even investigation while moving! Is there a test toward the finish of the course? Whenever you have finished all modules there is a various decision test. The inquiries will be on a scope of subjects found inside the modules. The test, similar to the course, is on the web and can be taken a period and area based on your personal preference. What is the finish mark for the last assessment? The breeze through mark for the assessment is 70%. On the off chance that you don't finish the assessment first time you will get further freedoms to step through the exam again after additional examination. There are no restrictions to the occasions you can step through the exam. All test retakes are incorporated inside the cost of the course. When will I get my endorsement? Whenever you have finished your test you can sign in to your record and download/print your endorsement any time you need it. What amount of time does it require to finish the course? We gauge that the course will require around 3 hours to finish altogether, in addition to an extra 30 minutes for the finish obviously test. Course Content Module 1: Benefits of Good Data Safety and the Data Protection Act Module 2: Conditions and Permissible Reasons to Access Data Module 3: The General Data Protection Regulation Module 4: Data Sharing and Security Module 5: Creating a Data Protection Policy Module 6: Managing Requests for Personal Data Course Detail Course Access: Lifetime Tests Included: Yes Similarity: All significant gadgets and programs

Course Description Do you have a passion for a healthy lifestyle, incorporating diet and exercise into your daily routine that you now want to share with others? This diploma will teach you everything you need to know about being an effective fitness instructor/personal trainer and helping your clients achieve their fitness goals on a daily basis. 32 comprehensive modules The Fitness Diploma is broken into comprehensive modules which will teach you everything you need to know to become a successful fitness instructor or personal trainer. The course is set in manageable modules which you can study at your own pace and in your own time while still having the benefit of a full-time position. End of course certification On completion of the course, you will be required to pass a test, which is made up of multiple choice questions based on the modules you have studied. Once you pass, you will be able to download and print your certificate and start using your new diploma to enjoy a successful career within the fitness industry. You also have the option of having your diploma posted to you at an additional cost. Please Note: This course is not recognised by CIMSPA (formerly REPs).   What You Will Learn This course is designed to provide you with a complete overview of what you need to become a successful fitness instructor or personal trainer. During the course you can expect to learn the following: Learn what you will need to begin your career in fitness, from the skills you will need to the role you will be expected to perform on a daily basis. Understand the human anatomy of the bones, their function and how exercise can impact the bones. You will also learn about how bones are affected as part of the ageing process. Learn more about the cardiovascular system from the heart's function to respiratory function and how these are impacted by exercise, along with the benefits. Get an understanding of muscles and how they work and the different muscle types. Understand joints and nervous system, as well as injury prevention. Learn more about obesity and diabetes and how the two are linked. Obesity has become a serious issue in the United Kingdom with more people being diagnosed with diabetes on a daily basis. Get a good understanding of a healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals. Learn how to encourage your clients to embrace an active lifestyle and how it can benefit them in the long run. Identify how exercise impacts the body as a whole. Learn how to safely monitor your clients' exercise intensity. Learn how to set fitness plans in place, how to plan, difficulties you may face and standards you must adhere to. Get a good understanding of the importance of stretching, working with disabled customers and outdoor exercise routines. Learn how to work with children, from exercise to diet. Identify if yoga or pilates may be something you will want to specialize in. Know how to deal with emergencies in the fitness industry. Advantages of taking the Fitness Diploma The fitness diploma will provide you with a wide number of benefits to help you enjoy a successful career as a fitness instructor or personal trainer. Fast track your career. Improve your career prospects. Improve your knowledge and skill when it comes to the human anatomy. Understand the link between exercise and diet. Know how to work with your client, encourage them and support them to achieve their goals. Use any device to access the modules online, enabling you to study from anywhere at any time. Study at your own pace with no schedules or deadlines to adhere to. Be rewarded with an industry recognised certification on successful completion (this is not recognised by REPs). Take advantage of online support during your studies. Be confident in your abilities and knowledge as a fitness instructor or personal trainer.   Course Modules Module 1 : Beginning a Career in the Fitness Industry Module 2 : Anatomy - The Skeleton Module 3 : Anatomy - Cardiovascular System Module 4 : Anatomy - Muscles and Somatotypes Module 5 : Anatomy - The Nervous System Module 6 : Anatomy - The Joints Module 7 : Obesity & Diabetes Module 8 : Diet and Fitness Module 9 : Collecting & Analysing Nutritional Information & Nutritional Goal Setting Module 10 : Encouraging Clients to Incorporate Activity into their Lifestyle & Understanding of Health Benefits Module 11 : The Effects of Exercise on the Body Module 12 : How to Safely Monitor Exercise Intensity Module 13 : GP and Exercise Referral Module 14 : Preparing Fitness Plans for Clients Module 15: Stretching Fitness Module 16: Fitness Training for Disabled People Module 17: Group Personal Training Module 18: Gym Exercising - Planning and Instructing Module 19: An In Depth Look at Personal Training Module 20: Outdoor Fitness Module 21: Children - Fitness and Diet Module 22: Yoga Instructing Module 23: Pilates Instructor Module 24: Understanding Emergency Procedures in a Fitness Environment Module 25: Understanding & Controlling Risks in a Fitness Environment Module 26: Safeguarding Children and Vulnerable Adults Module 27: Setting up your own Fitness or Personal Training business Module 29: Finance Module 30: Insurance and Tax Module 31: Marketing Yourself as a Personal Trainer Module 32: Health and Safety   Course Duration: 16hours

With so many different diets and eating fads out there, sometimes it’s hard to separate fact from fiction. The good news is, the science behind our nutrition doesn’t change with trends, and once you have a deeper understanding of how various diets support their claims, you will be empowered to make smarter and healthier decisions. This course was created by the National Academy of Sports Medicine (NASM), which for over 30 years has built its reputation on evidence-based recommendations that adhere to rigorous scientific standards. More than 20 experts in nutrition, psychology and behavior change were consulted to provide the most reliable guidance for people of varying ages, ethnicities, backgrounds, food preferences, and goals.

As part of this course, you will learn how to communicate your organisation’s vision and values to others effectively.

If you've ever phoned a GP surgery or hospital and been greeted by someone who seems to know everything — that’s the work of a Medical Administrator. This course gives you the knowledge to handle medical paperwork, book appointments, manage patient records, and decode the mysterious world of medical jargon — without the need for a white coat or a stethoscope. It’s built for anyone who wants to move confidently into a medical office setting, learning everything from basic office procedures to patient confidentiality and communication techniques — all without leaving your sofa. The UK healthcare sector is one of the busiest in Europe, with over 1.5 million NHS staff and rising demand for admin professionals who keep things running smoothly behind the scenes. With this online course, you'll find out how medical offices stay organised, how records are handled, and how the front desk often runs the show — all while keeping it calm and polite. Whether you're aiming for a role in a hospital, private clinic or GP surgery, this course walks you through the essentials in a way that makes sense. No jargon. No fluff. Just everything you need to know to get moving in the world of medical admin. Learning outcome: After completing this course successfully, you will Learn about clinical and medical administration Understand how to manage a filing system and medical records Understand how to preserve confidentiality in a medical setting Learn the terminology and jargon used in medical Know how to keep up with workplaces safety Acquire an understanding of healthcare information technology Learn about legal considerations and ethics Key Features of the Medical Administrator Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Medical Administrator course is as follows: ***Medical Administrator*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics Accreditation All of our courses, including this Medical Administrator course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone can enrol in this Medical Administrator course. This course will provide a wealth of information for: Anyone who enjoys learning new skills Anyone looking to get ready for greater employment opportunities Anyone seeking to enhance their career in order to obtain promotions Anyone who wishes to raise their current abilities to a higher level. Career path You will be able to pursue a number of careers after completing this course, including: Medical Secretary Health records clerk Medical Assistant Medical Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. Learning Outcomes Know about the fundamentals of Office Administration. Recognize the opportunities in Office Administration. Learn about the requirements, duties and responsibilities of Office Administration. Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator. Get an overview of shipping and mail services in the UK. Learn about royal mail services and the alternatives to royal mail. Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management. Get the ultimate guide to project planning. Recognize the importance and processes of risk management. Acknowledge effective techniques and skills to develop business writing skills. Know about business document structure, meaning and the importance of editing and Proofreading. Get an overview of time management. Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. Lifetime access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Instant access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Get FREE Tutor Support to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Office Skills & Administration (Office Management) Training for Receptionist & Executive PA The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.

Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00

Leading with Emotional Intelligence

Overview The Beauty Skincare Course is a complete guide to mastering essential beauty and skincare skills. This course is tailored for those passionate about beauty and eager to dive into the science of skin health and beauty care. With a focus on skin anatomy, skin nutrients, and personalized beauty treatments, you’ll learn to cater to different skin types, ethnicities, and seasonal skincare needs. This program equips you with expert knowledge on remedies for acne, eczema, and other skin conditions while teaching strategies to address ageing effects and promote overall beauty wellness. With an emphasis on beauty routines and the nuances of hair removal, you’ll develop a holistic understanding of beauty practices that set you apart in the competitive beauty industry. Designed for anyone interested in professional or personal growth in beauty, this course offers practical techniques, theoretical knowledge, and insights into addressing skin challenges. As the demand for skilled beauty professionals continues to rise, this course positions you as a leader in the dynamic world of beauty and skincare. Elevate your expertise, embrace innovation, and make your mark in the thriving beauty industry. Learning Outcomes Master the fundamentals of beauty and skincare, including skin anatomy and nutrients. Diagnose skin diseases and recommend beauty solutions for common skin conditions like acne and eczema. Provide customized beauty care for different skin types, ethnicities, and seasonal requirements. Address the effects of ageing with effective beauty techniques and remedies. Gain expertise in hair removal as part of professional beauty care practices. Understand the impact of the sun on skin and offer remedies for sun-related beauty concerns. Build a strong foundation in modern beauty practices to meet industry demands. Key Features of the Course: FREE Beauty Skincare CPD-accredited certificate Get a free student ID card with Beauty Skincare training (£10 applicable for international delivery) Lifetime access to the Beauty Skincare course materials The Beauty Skincare program comes with 24/7 tutor support Get instant access to this Beauty Skincare course Learn Beauty Skincare training from anywhere in the world The Beauty Skincare training is affordable and simple to understand The Beauty Skincare training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Beauty Skincare course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Beauty Skincare course is ideal for aspiring beauty therapists, esthetician professionals, or anyone looking to start a career in beauty and skincare. It’s also perfect for current professionals who want to enhance their knowledge of beauty skincare treatments, skin conditions, and client care. Whether you’re interested in skincare for personal or professional growth, this course offers the crucial skills to succeed in the beauty industry. Requirements Our Beauty Skincare is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Beauty Skincare course, it can be studied in your own time at your own pace. Career Path Completing the Beauty Skincare Course opens up exciting opportunities in the thriving beauty industry. Potential career paths include: Skincare Specialist: £25,000–£30,000 per annum Beauty Consultant: £20,000–£35,000 per annum Dermatology Assistant: £22,000–£30,000 per annum Spa Therapist: £20,000–£28,000 per annum Beauty Influencer: Build your brand through social media and beauty content creation. Freelance Beauty Expert: Offer specialized beauty services and consultations. With the increasing demand for skilled professionals, this course ensures you’re prepared to excel in the beauty industry. Whether in skincare, consulting, or therapy, your expertise will set you apart in this growing field. Course Curriculum 14 sections • 14 lectures • 17:26:00 total length •Skin Anatomy: 00:25:00 •Skin Nutrients: 00:31:00 •Skin Care for Different Skin Types: 00:25:00 •Skin Care for Different Ethnicities: 00:23:00 •Reducing Ageing Effects: 00:28:00 •Hair Removal Examined: 00:26:00 •Diagnosis of Skin Disease: 00:20:00 •Eczema: 00:32:00 •Keratinising and Papulosquamous Disorders: 00:25:00 •Skin Infections: 00:26:00 •Remedies for Acne Prone Skin: 00:24:00 •Seasonal Skin Care: 00:24:00 •Effect of the Sun and Its' Remedies: 00:17:00 •Assignment - Beauty Skincare: 2 days, 12 hours