14982 Other courses in Shepshed delivered On Demand

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Script & Screen Writing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Script & Screen Writing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Script & Screen Writing bundle will help you build a solid foundation to become a proficient worker in the sector. This Script & Screen Writing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Creative Writing Course 02 :Copywriting Course Level 4 Course 03 :Novel Writing and Publishing Course 04 :Creative Writing Course: Writing Storybooks For Children Course 05 :Diploma in Drama and Comedy Writing Course 06 :Creative Writing Course - Short Stories Course 07 :Creative Writing Course - Fiction Course 08 :Creative Writing Course - Horror Course 09 :Creative Writing Course - Novel Course 10 :Business Writing: Influence Your Readers Course 11 :Write and Publish a Research Paper: Complete Guide v6 Course 12 :How to Write a Research Paper in Law and Humanities Course 13 :Freelance Masterclass - Become An Expert Copywriter Course 14 :Content Writing & Copy Writing For SEO and Sales Course 15 :Webinar Marketing Write, Design & Market Webinars Course 16 :Email Writing Training Course 17 :Personal Development and Productivity Level 2 Course 18 :10 Soft Skills for Workplace Course 19 :Public Speaking Course 20 :Selling E-books: The Best Way of Earning Online Course 21 :Basics of Shopify: Earn through E-books Course 22 :Blogger for Beginners Course 23 :Business Writing Course 24 :Business Writing - How You Can Become a Great Writer Course 25: Creative Advertising and Graphic Design for Everyone Course 26: CV Writing and Job Searching Course 27: Foundations of Leadership and Negotiation Skills Development Course 28: Creative Writing Course - Thriller Course 29: Creative Nonfiction Book Writing Course 30: News Writing: Journalism 101 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Learning Outcome This tailor-made Script & Screen Writing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Script & Screen Writing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Script & Screen Writing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Script & Screen Writing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Embark on a transformative journey towards career excellence with our comprehensive Electrical Engineering Course. This meticulously designed programme, guided by seasoned industry experts, will equip you with the latest knowledge and theoretical insights in the dynamic field of electrical engineering. Dive into the essential principles and emerging technologies that define the industry landscape. Stay ahead in the rapidly evolving world of electrical engineering by enrolling in a course that prioritises theoretical depth and conceptual mastery. Elevate your career prospects, command higher salaries, and become a sought-after professional in the competitive job market. Don't just follow the industry trends; lead the way with the expertise gained from our Electrical Engineering Course. Seize this opportunity for career advancement and unlock a brighter future today! This Electrical Engineering Bundle consists of the following 35 CPD Accredited Premium courses - Course 01: Power Electronics for Electrical Engineering Course 02: Engineering Management Course 03: Electric Circuits for Electrical Engineering Course 04: Trigonometry for Electrical Engineering Course 05: Engineering Excellence: Work Practice Controls and Safety Course 06: Electronic & Electrical Devices Maintenance Course 07: Autocad Electrical Design Course 08: Light Current Systems for Electrical Engineering Course 09: Electrical Machines for Electrical Engineering Course 10: Energy Engineer and Consultant Diploma Course 11: Basic Automotive Engineering: Onboard Diagnostics Course 12: Car Mechanic and Repair Training Course 13: Mechanical Engineering Course 14: Motorbike Repairing and Maintenance Diploma Course 15: Domestic Gas Engineer Course 16: Engineering Mechanics Course for Beginners Course 17: Oil and Gas Management Course 18: Manual Handling and The Use of Mechanical Aids Course 19: Robotics - Sensors Course 20: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 21: Diploma In Industrial Environmental Safety Course 22: Electrical 3 Phase Power Transformers Fundamentals Course 23: MATLAB Simulink for Electrical Power Engineering Course 24: Electrical Power System and High Voltage Engineering Course 25: Instrumentation Training: PID Control Course 26: CNC (Computer Numerical Control) Programming for Machining Course 27: Data Center Training Essentials: Power & Electrical Course 28: Renewable Energy Engineering Course Course 29: Sustainable Management of Renewable Energy Resources Course 30: Product Testing Protocols for Quality Assurance Course 31: Mastering Electric Shock Prevention through Online Training Course 32: Advanced Arduino for Embedded Systems Course 33: Embedded C Programming Course Course 34: Slips, Trips & Falls Safety Training Course 35: Scaffolding Safety in Construction Environments 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Electrical Engineering bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Electrical Engineering Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 500 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Electrical Engineering bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Electrical Engineering Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Healthcare Assistant and Safe Handling of Medicines bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Healthcare Assistant and Safe Handling of Medicines related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Healthcare Assistant and Safe Handling of Medicines bundle will help you build a solid foundation to become a proficient worker in the sector. This Healthcare Assistant and Safe Handling of Medicines Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Healthcare Assistant Course 02:Health and Social Care Course 03:Public Health Course 04:Care Planning and Record Keeping Course 05:Diabetes Awareness Course 06:Dyslexia Awareness Course 07:Medical Jargon Course 08:Epilepsy Awareness Course 09:Dementia Awareness Course 10:Immunity Boosting Food Course 11:Phlebotomist Training Course 12:Patient Customer Service Course 13:Personal Hygiene Course Course 14:Health and Safety Level 2 Course 15:Basic First Aid Course 16:Bipolar Disorder Course 17:Anaesthetist Training Course 18:Paediatric Care Course 19:Psychotherapy and Rehabilitation Counselling Course 20:Mental Health Nursing Course 21:Medical Law Course 22:Safe Handling of Medicines Course 23:Infection Prevention & Control: Health & Safety Consultant Course 24:Epidemic and Pandemic Disease Awareness Course 25:Maternity Care Assistant Course 26:Foster Care Training Course Course 27:End of Life Care Nursing Course 28:Basic Life Support and First Aid Course 29:Understanding Autism Level 3 Course 30:Drug and Alcohol Awareness 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Healthcare Assistant and Safe Handling of Medicines bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Healthcare Assistant and Safe Handling of Medicines Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. Light cleaning, laundry, shopping, meal preparation, medication, personal care, help to get dressed, washing and bathing, medical appointments, day centres, appointments and social activities. Care Assistant / Care Worker / Carer / HCA / Community Care Worker / Domiciliary Care Worker / Health Care Assistant / Homecare Support Worker CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Healthcare Assistant and Safe Handling of Medicines bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Healthcare Assistant and Safe Handling of Medicines Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Construction Management and Emergency First Aid and Safety Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Construction Management and Emergency First Aid and Safety Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Construction Management and Emergency First Aid and Safety Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Construction Management and Emergency First Aid and Safety Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Read Construction & Structural Drawing Like Expert Course 02:Diploma in Construction Management Course 03:Quantity Surveyor Diploma Course 04:Building Surveyor Course 05:Land Surveying Course 06:Bricklaying Course 07:Fire Safety | Online Course Course 08:Emergency First Aid and Incident Management at Work Course 09:RIDDOR Training Course 10:LOLER Training Course 11:COSHH Training and Safety - Level 2 Course 12:DSEAR Training Course 13:Autocad Electrical Design Course 14:Rendering AutoCAD Drawings in Photoshop Course 15:Solidworks Foundation Training Course 16:Interior Design Professional Diploma Course 17:Professional Interior Design & Construction Course 18:Construction Safety Course 19:WELL Building Standard Course 20:LEED V4: Building Design and Construction Course 21:LEED V4.1 - Building Design and Construction Course 22:Architectural Studies Course 23:AutoCAD Programming using C# with Windows Forms Course 24:CAD Design Course: Assemblies, Modelling And Civil Drawings Course 25:Construction Cost Estimation Diploma Course 26:Construction Estimation using RSMeans Course 27:Construction Cost Estimation Using Xactimate Course 28:Cost Estimation for Multiplex Building Using Xactimate Course 29:Property Law and Legislation Course 30:Construction Industry Scheme (CIS) 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Construction Management and Emergency First Aid and Safety Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Construction Management and Emergency First Aid and Safety Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Construction Management and Emergency First Aid and Safety Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Construction Management and Emergency First Aid and Safety Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Royal College of Chiropractors and First Aid for Life specialist chiropractor first aid course covering specific medical emergencies in a chiropractic setting (3 hours verifiable CPD) This RCC first Aid and 3 hours verifiable CPD for chiropractors course is a specialist first aid course covering specific medical emergencies in a chiropractic setting. Including topics such as recognising a stroke or pneumothorax, fainting (syncope), head injuries, diabetes and hypoglycaemia, managing spinal injuries in an emergency situation and much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. The RCC first Aid and 3 hours verifiable CPD for chiropractors course is equivalent to 3 hours of verifiable CPD and you will have continuous access to the course for 12 months. This course fulfils the criteria for Appointed Person first aid training, however a more comprehensive practical course is required in order to be a full First Aider. This training does not seek to replace a practical first aid course and practical training is strongly recommended in order to prepare fully for medical emergencies and to experience the force required for CPR and learn exactly how to roll someone into the recovery position and other practical skills.  It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Chest Wounds Collapsed Lung or a sucking chest wound Flail Chest Fainting Head Injuries What to look for and what to do Suspected brain injury Compression and concussion Skull Fracture Strokes and Trans Ischaemic Attacks Spinal Injuries Log rolling someone into recovery position Diabetic emergencies Useful advice Final Lesson & quiz

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 5, 3 & 2 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 1, 3 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

The only OFQUAL regulated dog body language qualification in the UK, giving pet professionals and dog lovers a Level 2 Award in Canine Body Language in a one day live and remote seminar format. Learn to Speak Dog The ultimate bargain bucket bundle combining Dog Body Language Chapters 1, 2 & 3 plus a bonus module to practise your growing observation skills with force free harness fitting. A must have course for any dog owner, pet professional or dog lover! Common myths and mistakes are explained and debunked - you'd be amazed about how much of what we take for granted as "doggy truth" is actually wrong Learn the A B C of dog communication, how to observe each body part, zoom out on the context and spot postural words or phrases Identify tell tale signs of worry and distress that will help you keep your dog safe around children and other dogs Teach your dog to be comfortable and confident wearing a harness, muzzle, vet collar or jazzy jacket with a practical lesson in force free handling! Understand the full suite of dog greetings, how to spot a good dog to mix with AND recognise the all important flags to fair and unfair play between dogs! Dog Body Language Course Curriculum Becoming fluent in dog makes your personal and professional relationship with dogs stronger than it's ever been before. Learning a new language is for life! And this one is utterly fascinating. Here's a breakdown of your lesson plan.. 1 Welcome! Important Docs For Your Qualification Your Student Contract and course information 2 Dog Body Lang Chapter 1: Dog Watching Dog Watching: Scent Become Fluent in Dog! Firm Foundations Zooming In & Behaviour in Context Body Language Myths & Misconceptions Introduction To The Tail Tail Speed & Posture Do Dogs Want Their Tummies Tickled? The Eyes The Ears The Mouth Dog Body Language Level 1 Retention Quiz 3 Dog Body Language Chapter 2: Calming Signals & Avoiding Aggression Introduction Calming Signals Part 1 Calming Signals Part 2 Aggression & Bites Poses of Confidence & Relaxation How To Greet A Dog Dog Body Language Level 2 Retention Quiz 4 Force Free Harness, Muzzle, Vet Collar & Jumper Fitting! Force Free Harness, Muzzle, Vet Collar & Jumper Fitting! 5 Dog Body Language Chapter 3: Dog Greetings & Play Introduction The Dog Handshake Greeting Strategies The Approach The 'Now What?' Fair Play Unfair Play Family Play Getting Involved with Dog-Dog Play Dog Body Language Level 3 Retention Quiz 6 Bonus Talk - Dominance Theory In Detail Let's Talk About Dominance A comprehensive regulated qualification including a live practical skills day and over 15 bite sized video learning modules for you to watch again and again! Put your new-found dog watching skills straight into practise! One of the most important building blocks for any dog owner, understanding body language is Hannah's speciality. She's written the book, she's written the course and now she's written the UK's 1st OFQUAL regulated qualification with iPET Network! This package combines all three dog body language levels, practical application module 'Force Free Harness, Muzzle & Cone fitting' and an 8 HOUR LIVE TRAINING DAY to help you put your new-found dog watching skills straight into practise!

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included