2109 Other courses in Bushey delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. Overview After completing this course, students will be able to: Describe the functionality of Windows PowerShell and use it to run and find basic commands. Identify and run cmdlets for server administration. Work with Windows PowerShell pipeline. Describe the techniques Windows PowerShell pipeline uses. Use PSProviders and PSDrives to work with other forms of storage. Query system information by using WMI and CIM. Work with variables, arrays, and hash tables. Write basic scripts in Windows PowerShell. Write advanced scripts in Windows PowerShell. Administer remote computers. Use background jobs and scheduled jobs. Use advanced Windows PowerShell techniques. This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows based servers. Getting Started with Windows PowerShell Overview and Background Understanding command syntax Finding commands Lab : Configuring Windows PowerShell Lab : Finding and Running Basic Commands Cmdlets for administration Active Directory administration cmdlets Network configuration cmdlets Other server administration cmdlets Lab : Windows Administration Working with the Windows PowerShell pipeline Understanding the Pipeline Selecting, Sorting, and Measuring Objects Filtering Objects Out of the Pipeline Enumerating Objects in the Pipeline Sending pipeline data as output Lab : Using the Pipeline Lab : Filtering Objects Lab : Enumerating Objects Lab : Sending output to a file Understanding How the Pipeline Works Passing the pipeline data Advanced considerations for pipeline data Lab : Working with Pipeline Parameter Binding Using PSProviders and PSDrives Using PSProviders Using PSDrives Lab : Using PSProviders and PSDrives Querying Management Information by Using WMI and CIM Understanding WMI and CIM Querying Data with WMI and CIM Making changes with WMI/CIM Lab : Working with WMI and CIM Working with variables, arrays, and hash tables Using variables Manipulating variables Manipulating arrays and hash tables Lab : Working with variables Basic scripting Introduction to scripting Scripting constructs Importing data from files Lab : Basic scripting Advanced scripting Accepting user input Overview of script documentation Troubleshooting and error handling Functions and modules Lab : Accepting data from users Lab : Implementing functions and modules Administering Remote Computers Using basic Windows PowerShell remoting Using advanced Windows PowerShell remoting techniques Using PSSessions Lab : Using basic remoting Lab : Using PSSessions Using Background Jobs and Scheduled Jobs Using Background Jobs Using Scheduled Jobs Lab : Using Background Jobs and Scheduled Jobs Using advanced Windows PowerShell techniques Creating profile scripts Using advanced techniques Lab : Practicing advanced techniques Lab : Practicing script development (optional)

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. Overview After completing this course, students will be able to:Describe the functionality of Windows PowerShell and use it to run and find basic commands.Identify and run cmdlets for server administration.Work with Windows PowerShell pipeline.Describe the techniques Windows PowerShell pipeline uses.Use PSProviders and PSDrives to work with other forms of storage.Query system information by using WMI and CIM.Work with variables, arrays, and hash tables.Write basic scripts in Windows PowerShell.Write advanced scripts in Windows PowerShell.Administer remote computers.Use background jobs and scheduled jobs.Use advanced Windows PowerShell techniques. This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows based servers. Getting Started with Windows PowerShell Overview and Background Understanding command syntax Finding commands Lab : Configuring Windows PowerShell Lab : Finding and Running Basic Commands Cmdlets for administration Active Directory administration cmdlets Network configuration cmdlets Other server administration cmdlets Lab : Windows Administration Working with the Windows PowerShell pipeline Understanding the Pipeline Selecting, Sorting, and Measuring Objects Filtering Objects Out of the Pipeline Enumerating Objects in the Pipeline Sending pipeline data as output Lab : Using the Pipeline Lab : Filtering Objects Lab : Enumerating Objects Lab : Sending output to a file Understanding How the Pipeline Works Passing the pipeline data Advanced considerations for pipeline data Lab : Working with Pipeline Parameter Binding Using PSProviders and PSDrives Using PSProviders Using PSDrives Lab : Using PSProviders and PSDrives Querying Management Information by Using WMI and CIM Understanding WMI and CIM Querying Data with WMI and CIM Making changes with WMI/CIM Lab : Working with WMI and CIM Working with variables, arrays, and hash tables Using variables Manipulating variables Manipulating arrays and hash tables Lab : Working with variables Basic scripting Introduction to scripting Scripting constructs Importing data from files Lab : Basic scripting Advanced scripting Accepting user input Overview of script documentation Troubleshooting and error handling Functions and modules Lab : Accepting data from users Lab : Implementing functions and modules Administering Remote Computers Using basic Windows PowerShell remoting Using advanced Windows PowerShell remoting techniques Using PSSessions Lab : Using basic remoting Lab : Using PSSessions Using Background Jobs and Scheduled Jobs Using Background Jobs Using Scheduled Jobs Lab : Using Background Jobs and Scheduled Jobs Using advanced Windows PowerShell techniques Creating profile scripts Using advanced techniques Lab : Practicing advanced techniques Lab : Practicing script development (optional)

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures Providing operational support Managing systems for monitoring system performance and availability Writing and deploying scripts for task automation and system administration Successful completion of Red Hat System Administration I (RH124) is recommended. Experienced Linux administrators seeking to accelerate their path toward becoming a Red Hat Certified System Administrator should start with the RHCSA Rapid Track course (RH199). Overview You should be able to demonstrate these skills: - Install Red Hat Enterprise Linux using Kickstart - Manage file systems and logical volumes - Manage scheduled jobs - Access network file systems - Manage SELinux - Control firewalls - Perform troubleshooting tasks Red Hat System Administration II (RH134) is designed as the second part of the Red Hat© Certified System Administrator (RHCSA©) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux© system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat© Enterprise Linux. Prerequisites Successful completion of Red Hat System Administration I (RH124) is recommended. 1 - Automate installation with Kickstart Automate the installation of Red Hat Enterprise Linux systems with Kickstart. 2 - Use regular expressions with grep Write regular expressions that, when partnered with grep, will allow you to quickly isolate or locate content within text files. 3 - Create and Edit text files with vim Introduce the vim text editor, with which you can open, edit, and save text files. 4 - Schedule future Linux tasks Schedule tasks to automatically execute in the future. 5 - Manage priority of Linux processes Influence the relative priorities at which Linux processes run. 6 - Control access to files with access control lists (ACL) Manage file security using POSIX access control lists. 7 - Manage SELinux security Manage the Security Enhanced Linux (SELinux) behavior of a system to keep it secure in case of a network service compromise. 8 - Connect to network-defined users and groups Configure systems to use central identity management services. 9 - Add disks, partitions, and file systems to a Linux system Manage simple partitions and file systems. 10 - Manage logical volume management (LVM) storage Manage logical volumes from the command line. 11 - Access networked attached storage with network file system (NFS) Access (secure) NFS shares. 12 - Access networked storage with SMB Use autofs and the command line to mount and unmount SMB file systems. 13 - Control and troubleshoot the Red Hat Enterprise Linux boot process 14 - Limit network communication with firewall Configure a basic firewall. 15 - Comprehensive review Practice and demonstrate knowledge and skills learned in this course.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for business professionals who leverage data to address business issues. The typical student in this course will have several years of experience with computing technology, including some aptitude in computer programming. However, there is not necessarily a single organizational role that this course targets. A prospective student might be a programmer looking to expand their knowledge of how to guide business decisions by collecting, wrangling, analyzing, and manipulating data through code; or a data analyst with a background in applied math and statistics who wants to take their skills to the next level; or any number of other data-driven situations. Ultimately, the target student is someone who wants to learn how to more effectively extract insights from their work and leverage that insight in addressing business issues, thereby bringing greater value to the business. Overview In this course, you will learn to: Use data science principles to address business issues. Apply the extract, transform, and load (ETL) process to prepare datasets. Use multiple techniques to analyze data and extract valuable insights. Design a machine learning approach to address business issues. Train, tune, and evaluate classification models. Train, tune, and evaluate regression and forecasting models. Train, tune, and evaluate clustering models. Finalize a data science project by presenting models to an audience, putting models into production, and monitoring model performance. For a business to thrive in our data-driven world, it must treat data as one of its most important assets. Data is crucial for understanding where the business is and where it's headed. Not only can data reveal insights, it can also inform?by guiding decisions and influencing day-to-day operations. This calls for a robust workforce of professionals who can analyze, understand, manipulate, and present data within an effective and repeatable process framework. In other words, the business world needs data science practitioners. This course will enable you to bring value to the business by putting data science concepts into practice Addressing Business Issues with Data Science Topic A: Initiate a Data Science Project Topic B: Formulate a Data Science Problem Extracting, Transforming, and Loading Data Topic A: Extract Data Topic B: Transform Data Topic C: Load Data Analyzing Data Topic A: Examine Data Topic B: Explore the Underlying Distribution of Data Topic C: Use Visualizations to Analyze Data Topic D: Preprocess Data Designing a Machine Learning Approach Topic A: Identify Machine Learning Concepts Topic B: Test a Hypothesis Developing Classification Models Topic A: Train and Tune Classification Models Topic B: Evaluate Classification Models Developing Regression Models Topic A: Train and Tune Regression Models Topic B: Evaluate Regression Models Developing Clustering Models Topic A: Train and Tune Clustering Models Topic B: Evaluate Clustering Models Finalizing a Data Science Project Topic A: Communicate Results to Stakeholders Topic B: Demonstrate Models in a Web App Topic C: Implement and Test Production Pipelines

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration. Overview #NAME? Red Hat System Administration I (RH124) equips you with Linux© administration "survival skills" by focusing on foundational Linux concepts and core tasks. You will learn how to apply command-line concepts and enterprise-level tools, starting you on your journey toward becoming a full-time Linux system administrator. This path continues with the follow-on course, Red Hat System Administration II (RH134). 1 - Getting Started with the GNOME Graphical Desktop Get started with GNOME and edit text files with gedit 2 - Manage Files Graphically with Nautilus Manage files graphically and access remote systems with Nautilus 3 - Get Help in a Graphical Environment Access documentation, both locally and online 4 - Configure Local Services Configure the date and time and configure a printer 5 - Manage Physical Storage Understand basic disk concepts and manage system disks 6 - Manage Logical Volumes Understand logical volume concepts and manage logical volumes 7 - Monitor System Resources Manage memory and CPU utilization 8 - Manage System Software Manage system software locally and using Red Hat Network (RHN) 9 - Get Started with Bash Understand basic shell concepts, execute simple commands, and use basic job control techniques 10 - Get Help in a Textual Environment Use man and info pages and find documentation in /usr/share/doc 11 - Establish Network Connectivity Understand basic network concepts; configure, manage, and test network settings 12 - Administer Users and Groups Manage users and groups 13 - Manage Files from the Command Line Understand Linux filesystem hierarchy; manage files from the command line 14 - Secure Linux File Access Understand Linux file access mechanisms; manage file access from the GUI and the command line 15 - Administer Remote Systems Share and connect to a desktop; use SSH and rsync 16 - Configure General Services Manage services; configure SSH and remote desktops 17 - Manage Physical Storage II Manage filesystem attributes and swap space 18 - Install Linux Graphically Install Red Hat Enterprise Linux and configure the system with firstboot 19 - Manage Virtual Machines Understand basic virtualization concepts; install and manage virtual machines 20 - Control the Boot Process Understand runlevels and manage GRUB 21 - Deploy File Sharing Services Deploy an FTP server and a web server 22 - Secure Network Services Manage a firewall; understand SELinux concepts and manage SELinux 23 - Comprehensive Review Get a hands-on review of the concepts covered throughout the course

Getting Started The programme's primary objective is to deliver practical and realistic solutions to business-related strategic challenges backed by appropriate references to theoretical and conceptual analysis. Globalisation means that effective and fair management of people is more vital than ever. In a turbulent, rapidly changing business environment, the demand for HR professionals who can strategically manage and develop staff potential - whilst overcoming issues such as redundancy, flexible working and the recent challenges of furloughed staff and social distancing - has never been more fundamental to business success. The programme meets the career enhancement needs of human resource (HR) managers, advisers, and administrators. The programme comprises two phases; the first is the Level 7 Diploma in Human Resource Management, awarded by OTHM and delivered by the School of Business and Technology London. The second phase is the MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with LGS to promote this programme. Upon completing the programme, students are awarded an MA in Human Resource Management from the University of Buckingham. Additionally, students can attend the graduation ceremony held in the UK, celebrating their achievements. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Project No Examinations Entry Requirements A Bachelor's degree or an equivalent higher qualification. A copy of a valid photo ID for identification purposes. A well-written Statement of Purpose should outline the student's motivations, career goals, and reasons for pursuing the MA in Human Resource Management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. By submitting these necessary documents, applicants can take the initial step towards joining the MA in Human Resource Management programme and furthering their expertise in the field of HR. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme taught and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS), with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. In addition to the above requirements, all applicants will be required to participate in a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 : OTHM Level 7 Diploma in Human Resource Management Programme structure Strategic Human Resource Management Unit Reference No : J/618/1339 TQT : 200 Credit : 20 This unit aims to enhance learners' comprehension of how proficient strategic management of human resources contributes to attaining organizational goals across diverse environments. Learners will grasp the process of evaluating both external and internal factors impacting an organization and how these contextual elements inform the development of an effective HR strategy. The unit also delves into how strategic human resource management contributes to gaining competitive advantage and fostering organizational expansion. Engagement of Employees and Organisational Learning Unit Reference No : A/618/1340 TQT : 200 Credit : 20 This unit seeks to cultivate learners' comprehension of current issues in employee engagement, organizational learning, and people management and development. Learners will scrutinize and assess the aims and goals of human resource management. They will engage in the design and execution of HR action plans aimed at enhancing employee engagement and organizational performance. Leadership Development and Performance Management Unit Reference No : F/618/1341 TQT : 200 Credit : 20 This unit endeavours to foster strategic leadership and management competencies in learners. It encompasses understanding the pivotal role of leadership and management in augmenting teamwork, proficient communication, and organizational performance. The content aligns with the requisites of roles and competencies pertinent to a strategic level. Global Resourcing, Talent and Reward Management Unit Reference No : F/618/1341 TQT : 200 Credit : 20 This unit seeks to cultivate learners' comprehension of the principles and applications of resourcing, global talent management, and performance and reward management within corporate settings. It entails theoretical and practical insights into recruitment, selection, employee retention, dismissal, and other facets of global talent management. Additionally, learners will explore various strategies for effective reward and performance management within a global context. Managing Employment Relations and Employment Law Unit Reference No : F/618/1341 TQT : 200 Credit : 20 This unit aims to foster a solid understanding of the fundamental principles that govern the management of employment relations. Learners will delve into the realms of employee relations and employment law, with a special emphasis on legislation surrounding recruitment and selection, as well as the protective measures afforded to various types of organizations. Business Research Methods Unit Reference No : T/508/0626 TQT : 200 Credit : 20 This unit seeks to cultivate learners' comprehension of research principles, encompassing the crafting of research proposals, conducting literature reviews, proper referencing, employing data collection techniques like interviews and surveys, designing effective questionnaires, utilizing statistical analysis tools like SPSS, handling qualitative data, and using methodologies for drawing well-founded conclusions from the analyzed data.   Phase 2 - MA in Human Resource Management (Advanced Entry) Programme structure Research Methods Consultancy Project Report Delivery Methods The programme comprises two phases; the first is the Level 7 Diploma in Human Resource Management, awarded by OTHM and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This module will cover the importance of cashflow and sound business planning; types of trade finance, government backed preferential interest loans bank overdrafts; bank loans & bank factoring facilities; bank Customer Foreign Currency CFC accounts, Eurocurrency accounts and other private sector loan facilities.

No-one in business will succeed if they are not financially literate - and no business will succeed without financially-literate people. This is the ideal programme for managers and others who don't have a financial qualification or background but who nonetheless need a greater understanding of the financial management disciplines essential to your organisation. This course will give the participants a sound understanding of financial reports, measures and techniques to make them even more effective in their roles. It will enable participants to: Overcome the barrier of the accountants' strange language Deal confidently with financial colleagues Improve their understanding of your organisation's finance function Radically improve their planning and budgeting skills Be much more aware of the impact of their decisions on the profitability of your organisation Enhance their role in the organisation Boost their confidence and career development 1 Review of the principal financial statements What each statement containsOutlineDetail Not just what the statements contain but what they mean Balance sheets and P&L accounts (income statements) Cash flow statements Detailed terminology and interpretation Types of fixed asset - tangible, etc. Working capital, equity, gearing 2 The 'rules' - Accounting Standards, concepts and conventions Fundamental or 'bedrock' accounting concepts Detailed accounting concepts and conventions What depreciation means The importance of stock, inventory and work in progress values Accounting policies that most affect reporting and results The importance of accounting standards and IFRS 3 Where the figures come from Accounting records Assets / liabilities, Income / expenditure General / nominal ledgers Need for internal controls 'Sarbox' and related issues 4 Managing the budget process Have clear objectives, remit, responsibilities and time schedule The business plan Links with corporate strategy The budget cycle Links with company culture Budgeting methods'New' budgetingZero-based budgets Reviewing budgets Responding to the figures The need for appropriate accounting and reporting systems 5 What are costs? How to account for them Cost definitions Full / absorption costing Overheads - overhead allocation or absorption Activity based costing Marginal costing / break-even - use in planning 6 Who does what? A review of what different types of accountant do Financial accounting Management accounting Treasury function Activities and terms 7 How the statements can be interpreted What published accounts contain Analytical review (ratio analysis) Return on capital employed, margins and profitability Making assets work - asset turnover Fixed assets, debtor, stock turnover Responding to figures EBIT, EBITEDIA, eps and other analysts' measure 8 Other key issues Creative accounting Accounting for groups Intangible assets - brand names Company valuations Fixed assets / leased assets / off-balance sheet finance

We've all sat through far more bad presentations than good ones, but knowing what 'good' looks like is easier than successfully replicating it. Sales presentations are a performance and, as salespeople, fluffing our lines can cost us a lot more than hurt pride. Having discovered and understood the specific needs and burning issues our prospect has, then this course will help any salesperson avoid dropping the ball and instead wowing their prospects with a high-impact, tailored and compelling case for purchase. This course will help participants: Prepare mentally and physically for stand-up presentations Use voice modulation and bullet-pointing to demand attention Avoid boring their prospects Master the do's and don'ts of PowerPoint Deal more effectively with technical hitches and prospect's interruptions Use eye contact and engagement to avoid prospects 'tuning out' Deploy best practice essentials for presenting with colleagues Steer through the toughest Q&A 1 Preparing your presentation Mindset Knowing your objective(s) Vocal warm-up techniques Assembling pre-agreed benefits Time management Room set-up Technical preparation 2 How to open your presentation Vocal energy Summary and agreement of prospect's needs How to have posture and confidence Use of humour What to do with those dreaded hands Confident v non-confident body language 3 How to get and keep people's attention Bullet pointing Linking benefits to specific, stated needs Practical exercise - formulating and delivering tailored benefits Being selective with features Third party reinforcement and case studies 'Watering the garden' eye contact technique Practical exercise - participants practise 'sharing out' eye contact to audience How to handle a prospect's negative body language Handling interruptions 4 Presenting in groups Credentialing all participants Role delineation for group presentations Edifying other participants' messages - do's and don'ts How to maintain energy when not speaking Practical exercise - good and bad practice when not speaking Teamwork in Q&A sessions How to hand over professionally 5 PowerPoint do's and don'ts Use of visual aids Good and bad PowerPoint slides How to make PowerPoint work for you Classic PowerPoint errors Avoiding and handling technical problems Good and bad flipchart practice 6 Closing and / or achieving next action steps Power of summary Good Q&A practice Handling objections Practical exercise - handling objections on one's feet Creating consensus among prospect panel What to do when prospects disagree with each other When to trial close How to close on next action steps 7 Wrap-up Key learning points from each participant Action steps to be implemented on next presentations

If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer. The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors. The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc. This programme will give participants: A clear understanding of the organisation's legal responsibilities for managing contractors The information they need to assess the competence of contractors A practical understanding of risk assessment principles and the transfer of risk to contractors A step-by-step guide to the key aspects of managing contractors in practice, covering:Planning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion Practical guidance on the integration of health and safety controls into organisational procedures for contractor management 1 Introduction Who are contractors? Why manage contractors? Different types of contractors Costs of poor contractor performance 2 Overview of health and safety law and liability Health and safety law and statutory duties Relevance of civil and criminal law Enforcement and prosecution 3 Relevant legislation for controlling contractors Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 1994 (as amended, 2007) Other relevant legislation Contract law 4 Managing contractors in practice Exercise - how well is it happening? The objectives Five step approachPlanning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion 5 Planning the work Scope and extent Risk assessment Interface and other activities Who controls what? Contract arrangements 6 Selecting the right contractor(s) Locating contractor organisations Selection the right contractors Assessing contractor competence Approved lists/frameworks Tender process 7 Pre-work commencement Co-ordination and co-operation Exchange of information Contractor risk assessments and method statements Permits to work Case study exercise 8 During contract work Communication and liaison Supervision and inspection of the work Inspection and reporting procedures Security issues Facilities and access 9 Reviewing work on completion Why, what and how? Achieving continuous improvement in contractor performance 10 Questions, discussion and review