To better equip care organisations and their amazing, hardworking staff in this fight, we offer the Essentials of Sepsis Recognition & Escalation For Care & Support Staff course. This face to face training course delivered by experienced healthcare professionals arms care and support staff with the necessary knowledge, skills and confidence to identify individuals at risk of sepsis, recognise its early signs, and escalate care effectively when they suspect sepsis. With our CQC compliant course, you'll be better prepared to help those at risk. Learners will receive an NR Medical Training/UK Sepsis Trust certificate which is valid for 1 year and a summary of elements covered throughout the course.
– BAG MAKING COURSE – LEATHER GOODS MAKING COURSE: MAKE A STITCHLESS LEATHER BAG – WHAT IS THIS COURSE ABOUT?This is one of our group leather goods making courses for beginners that we organise at our London studio.Using beautiful vegetable-tanned leather, basic leather tools and simple metal fittings, you will make a stitchless leather bag while learning five basic leather working techniques.You will customise your bag by choosing between two designs (see photo gallery) and selecting your preferred colours of leather and fittings.No sewing skills or experience is required!At the end of the course, you won’t just take home a beautiful bag made entirely by you but also an understanding of working with leather and essential leather tools.WHAT WILL I LEARN?During our leather goods making courses, you will always receive an introduction to:-Different leather types-Essential leather tools You will then learn these 5 basic leather working techniques:-Marking leather-Cutting leather-Folding leather-Punching leather-Burnishing leather In the second part of the course, you will apply the techniques learnt by hand-cutting and assembling your beautiful bag using screw studs. No sewing is required.INCLUDED IN THE COURSE:All materials and tools are supplied.WHAT ARE THE ENTRY REQUIREMENTS?This course on making a stitchless leather bag is suitable for beginners.You should be able to use measurements and understand verbal and written English instructions. ADDITIONAL MATERIAL PROVIDEDIn addition to the course, you will receive the following useful handouts to take home with you:– An introduction to leather types and features – A glossary of leather craft tools which includes images and helpful descriptions – A list of the basic fittings used in handbag making, including images and descriptions – A list of reputable suppliers to buy leather and fittings from (in London and online)HOW LONG IS THIS TUITION?:This tuition will require up to 7 hours to complete.We aim to provide customised and high quality tuition services and by only allowing up to 5 students at a time, we are able to focus on each person needs and interests.As every student has a different level of ability and previous experience, this course might lead some students to complete the core aspects of the lesson in a shorter time frame than others.Students who complete the course early will be welcome to stay and use the studio facilities to exercise on the topics of the lesson.
Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal
The YMCA qualifications support every learner, whether they are taking their first steps into fitness or simply wish to boost their skills. Course Overview Through completion of this qualification, learners will develop an awareness of mental health and be able to signpost others to mainstream medical or alternative support organisations. The purpose of this qualification is to develop learners' understanding of mental health, mental ill health and the risks associated with mental health conditions. Learners will also learn about sources of support available to individuals with mental health conditions. Endorsed by the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA), this qualification can be used towards members' annual Continuous Professional Development (CPD) requirements. Enables learners to understand: • Mental health, mental ill health and mental health conditions • Attitudes to mental health • The importance of physical activity and exercise for mental health. Provides learners with knowledge of: • Risks associated with mental health conditions • Mainstream and alternative methods of supporting individuals with mental health conditions. Structure and Assessment: To achieve the YMCA Level 2 Award in Mental Health Awareness and Understanding Approaches to Support Individuals (603/7146/8), learners must successfully complete one unit. Entry Requirments Learners should be aged 16 plus No formal prerequisites, however it is recommended that learners hold YMCA Awards Level 2 Certificate in Fitness Instructing or equivalent. Progression Routes This qualification doesn't provide automatic progression onto another YMCA Awards qualification, however it may provide progression opportunities on to qualifications related to careers in mental health, health and social care, counselling or psychology. Learners taking this qualification may also consider further training at the same and higher levels in a range of qualifications. For example: • YMCA Level 2 Award in Nutrition for Healthy Living (600/5269/7). • YMCA Level 2 Certificate in Gym Instructing (603/2767/4). • YMCA Level 2Certificate in Group Exercise Instructing (603/7154/7). • YMCA Level 2 Diploma in Exercise and Fitness Instructing (Coming soon). • YMCA Level 3 Award in Emergency First Aid at Work (603/1902/1). • YMCA Level 3 Award in First Aid at Work (603/1903/3). • YMCA Level 3 Diploma in Personal Training (Practitioner) (603/2438/7). • YMCA Level 3 Diploma in Teaching Pilates (Practitioner) (603/3855/6). • YMCA Level 3 Diploma in Teaching Yoga (Practitioner) (603/3617/1). DURATION 29 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate
Do you want to train with us and undertake food safety training! Check this Food Safety Course at Knight Training and come train with us! https://knight.training/products/food-hygiene-course-options?variant=43370777608427
Developing a network of MHFA Champions is a key step in creating a mentally healthy workplace. The MHFA Champion one-day course will give you all the skills you need to be an MHFA Champion. This one-day course trains you as an MHFA Champion, giving you: An understanding of common mental health issues Knowledge and confidence to advocate for mental health awareness Ability to spot signs of mental ill-health Skills to support positive wellbeing 1 Introduction to MHFA and understanding mental health (3 hours 30 mins) About Mental Health First Aid About mental health and stress in the workplace Stigma and discrimination Depression Anxiety disorders Other mental health issues (eating disorders, self-harm, psychosis) Early warning signs of mental ill-health Alcohol, drugs and mental health 2 MHFA Champion in practice (3 hours 30 mins) Applying the Mental Health First Aid action plan Action 1: Approach the person, assess and assist with any crisis Suicide Action 2: Listen and communicate non-judgementally Action 3: Give support and information Action 4: Encourage the person to get appropriate professional help Action 5: Encourage other supports Recovery Building a mentally healthy workplace Action planning for using MHFA
Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.
Stories and metaphor are a powerful way to stimulate hope and by-pass resistance – they can also enhance problem solving and creativity, beneficially impact the mind/body system and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Wonderful – inspiring, informative and empowering communication skills masterclassJENI NELSON, PSYCHOTHERAPIST / HYPNOTHERAPIST Why take this course Stories can be incredibly powerful therapeutic tools. They help bypass rigid views about life, enhancing the listener’s flexibility of thought. And by suspending ordinary constraints, they help people reclaim optimism whilst fueling their imaginations with the energy necessary to attain goals. In the physically ill, they can also stimulate the immune system and speed recovery. All successful psychotherapy and counselling involves storytelling and the use of pertinent metaphors, both of which tap into the natural way our brains work. We can’t know what goes on in another person’s mind but, if you perceive the ‘pattern’ of a story and understand that it could be useful to them at a specific point in their life, that is reason enough to tell it. Their unconscious, creative imagination will seek and find the ‘meaning’ relevant to their situation. No explanation, no direct statement of a story’s meaning can substitute for the way it acts on the hearer’s mind. Join us to discover more and learn how to source and tell such therapeutic tales yourself… Gareth was fantastic, brought a wealth of knowledge and enthusiasm as well as stories to the course...PROJECT MANAGER Wonderful practical skills - I was entranced the whole day...PSYCHIATRIST What will you learn How and why our brains work through ‘pattern-matching’ How to use this profoundly useful tool for getting through to people stuck in the black-and-white thinking of emotional distress A powerful way to stimulate optimism, hope and independence in distressed people Increased ability to source and tell therapeutic stories yourself Ways to enhance your own problem solving capacity, as well as being better able to help others with theirs A new way to motivate and engage people Insights into the mind/body communication system and how useful this tool can be for promoting healing and recovery A great way to build rapport and bypass resistance How to choose the appropriate stories and metaphors for different people, and when to use them Practical ways in which therapists, teachers, GPs, managers, policy planners etc can apply this knowledge to their work The ability to enhance flexibility of thought, creativity and confidence in your clients How stories and metaphor can also help us diagnose where problems lie A new love and deeper understanding of the value, resonances and resources within stories Greater confidence in dealing with a wide range of people – and a solid understanding of, and practise in, the therapeutic precision of metaphor and more… So informative and relevant to my everyday work..SCHOOL COUNSELLOR Pat Williams, creator of this course, talks you through its benefits Course Programme The ‘How to tell stories that heal’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am How and why stories help people 11.00am Discussion over tea/coffee 11.30am How to find the right story for each situation 1.00pm Lunch (included) 1.45pm How to use stories as therapy 2.45pm Discussion over tea/coffee 3.00pm How to tell stories well: the three simple rules 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. A fantastic approach that helps you unpack the issues, respond positively and find an effective solution that moves everyone forward... This course will: deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict build your confidence and comfort around being in situations that involve conflict give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: help clients recognise conflict and understand their own responses to it help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes provide clients with a framework and structure for addressing conflict in a healthy way help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. Why take this course Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. Addressing conflict in the right way helps us solve problems and improves the health and wellbeing of everyone involved... What the course covers The common causes of interpersonal conflict The negative impacts and potential benefits in conflict situations How to consider intentions and outcomes when engaging in conflict The different methods used to influence the outcome of conflict, and how the method influences the outcome What a resolution really is The cultural and contextual influences on perceptions, experience, and responses to conflict The role our innate needs and resources play in conflict situations Identifying our influence on the process of conflict Effective skills to engage people who are in conflict A practical, sequenced model for effective mediation and conflict resolution An effective framework for facilitating constructive conversations How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties Effective skills to facilitate negotiations Techniques and diffusing strategies to reduce potential barriers How to access resources to build agreements that last The effective skills needed to facilitate negotiations How to implement opportunities in organisations to address conflict effectively Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively And much more… Course Programme The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Approaches to conflict 11.00am Discussion over tea/coffee 11.30am Understanding Causes and Impact 1.00pm Lunch (included) 1.45pm Increasing engagement 3.00pm Discussion over tea/coffee 3.15pm Reaching Resolution 4.00pm Day ends Who is this course suitable for? This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Course Objectives At the end of this course you will be able to: Collaborate on documents Add reference marks and notes Make long documents easier to use Secure a document Work with forms '1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Collaborating on Documents Modify User Information Share a Document Compare Document Changes Review a Document Merge Document Changes Review Tracked Changes Coauthor Documents Adding Reference Marks and Notes Add Captions Add Cross-References Add Bookmarks Add Hyperlinks Insert Footnotes and Endnotes Add Citations and a Bibliography Simplifying and Managing Long Documents Insert Blank and Cover Pages Insert an Index Insert a Table of Contents Insert an Ancillary Table Manage Outlines Create a Master Document Securing a Document Suppress Information Set Formatting and Editing Restrictions Add a Digital Signature to a Document Restrict Document Access Forms Create Forms Manipulate Forms Who is this course for? Who is this course for? This course is designed for users who would like to create and work with lengthy and well structured documents, collaborate with others on documents, and create forms in Microsoft Word Requirements Requirements Preferably, delegates should have attended the Word Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills