2124 Organisational Skills courses

Managing an office facility is much more than just keeping the lights on and the coffee flowing. This course is designed to provide learners with a thorough understanding of how to effectively oversee the daily operations and administration of office environments. It covers essential topics such as space optimisation, vendor relations, health and safety considerations, and sustainability practices—all tailored to enhance organisational efficiency and staff satisfaction. Whether you’re responsible for a small office or a sprawling corporate hub, the insights gained here will enable you to handle challenges with confidence and professionalism. Through this course, participants will explore the strategic side of facility management, including budget oversight, contract negotiation, and technology integration. Attention is given to the importance of maintaining a productive, safe, and pleasant working environment, ensuring that facilities support the broader goals of any organisation. Ideal for those aiming to deepen their knowledge or take on administrative responsibilities, this course strikes the perfect balance between theory and practical know-how—delivered in an engaging, easy-to-follow format designed for busy professionals. Meet the Accreditation This premium online course titled Office Facility Management ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Office Facility Management Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Office Facility Management course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Office Facility Management course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Office Facility Management course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Office Facility Management course today, and take control of your career! Course Curriculum: Module 01: Office Management Procedure Module 02: Managing Constraints Attached to Office Facilities Module 03: Office Environment Module 04: Maintain Equipment and Consumables Module 05: Office Systems and Procedure Module 06: Flow of Work Module 07: Manage the Maintenance of Office Equipment How is the Office Facility Management assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Facility Management training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Office Facility Management course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Facility Management training.

Recruitment is more than just filling vacancies — it’s about attracting the right talent who can contribute meaningfully to a company’s vision. This course takes you through each stage of the hiring process, from identifying the need for a new role to making a successful offer. You’ll explore proven strategies for job advertising, candidate screening, and structured interviewing, with a focus on aligning hires with organisational culture and goals. Once the right individual is selected, onboarding becomes the foundation for long-term success. The course details how to design a welcoming and informative induction, provide clarity from day one, and maintain engagement through the early months. Whether you're looking to sharpen your hiring strategy or create a smoother employee journey, this course offers valuable insight that helps organisations build stronger teams from the outset. Meet the Accreditation This premium online course titled Recruitment & Onboarding Process ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Recruitment & Onboarding Process Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Recruitment & Onboarding Process course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Recruitment & Onboarding Process course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Recruitment & Onboarding Process course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Recruitment & Onboarding Process course today, and take control of your career! Course Curriculum: Module 01: Recruitment Using Internal and External Sources Module 02: Participate in a Selection Interview Module 03: Factors in Human Resource Module 04: Managing Employee Performance at Work Module 05: How to motivate and Gain Committed Employee Module 06: Perspective, Rights and Responsibilites of employees and Employers Module 07: Termination of Employment Contract How is the Recruitment & Onboarding Process assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Recruitment & Onboarding Process training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Recruitment & Onboarding Process course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment & Onboarding Process training.

Delving into the world of performance improvement and financial insight, this course explores three dynamic methodologies: Theory of Constraints (TOC), Throughput Accounting, and Lean Accounting. Designed to help learners understand how bottlenecks affect organisational flow and profitability, the course breaks down each concept into digestible, well-paced modules. TOC introduces the logic of constraint-based thinking, Throughput Accounting reshapes how financial outcomes are viewed, and Lean Accounting sharpens the focus on customer value without the clutter of traditional costing. Whether you're managing budgets or refining operational efficiency, this course offers clear strategies that speak the language of results. With easy-to-follow explanations and engaging visuals, it helps make sense of complex theories without drowning learners in jargon. By the end, you'll be equipped with fresh perspectives that can support smarter, quicker decision-making—without spreadsheets throwing tantrums. Learning Outcomes: Understand the fundamental concepts of Theory of Constraints, Throughput Accounting and Lean Accounting. Be able to measure business performance using Throughput Accounting. Understand Lean Accounting concepts and how to create lean performance measures. Learn how to manage by value stream and quantify the benefits of improvement activity. Be able to plan by value stream and use the tools of Lean Accounting. Apply the concepts learned to enhance business performance and profitability. This course offers a comprehensive understanding of the Theory of Constraints, Throughput Accounting and Lean Accounting. It is ideal for anyone interested in improving their business processes and financial management skills. You will learn how to measure business performance using Throughput Accounting, as well as how to create lean performance measures. Additionally, you will be introduced to the tools of Lean Accounting, and learn how to manage by value stream, quantify the benefits of improvement activity, and plan by value stream. By the end of this course, you will have a solid understanding of these essential business concepts, and be able to apply them to your organisation, enhancing its performance and profitability. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path You will have the opportunity to explore various job prospects in diverse industries, which offer positions and pay scales including: Operations Manager - £24,000 - £65,000 per annum Lean Six Sigma Specialist - £35,000 - £70,000 per annum Business Analyst - £25,000 - £54,000 per annum Supply Chain Manager - £29,000 - £68,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In today’s fast-paced financial landscape, the battle against financial crime demands sharp minds and a thorough understanding of regulations, risks, and investigative techniques. This Financial Crime Manager Course equips you with the essential knowledge to detect, prevent, and respond to illicit financial activities with confidence and clarity. Designed for aspiring and current professionals, it delves into the mechanisms of money laundering, fraud detection, anti-money laundering (AML) frameworks, and risk assessment strategies that keep organisations secure. Beyond theory, this course explores the critical roles played by financial crime managers in safeguarding assets and maintaining organisational integrity. You will gain insight into the latest legislation, regulatory expectations, and emerging threats, all while sharpening your analytical and decision-making abilities. Whether you’re stepping into the field or seeking to refine your expertise, this course provides the intellectual toolkit to navigate the complexities of financial crime management effectively — no cape or superpowers required. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Financial Crime Manager course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) curriculum : Module 01: Introduction to Financial Investigation Module 02: Characteristics of Financial Crimes Module 03: Categories of Financial Crimes Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Laws against Financial Fraud Module 10: Property Law Module 11: The Mortgage Law Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Crime Manager course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Financial Crime Manager course is open to all, with no formal entry requirements. Career path Upon successful completion of the Financial Crime Manager Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Understanding how businesses function is no longer optional—it’s essential. The Principle of Business Course breaks down the core concepts that govern business environments, from structure and strategy to market dynamics and financial decision-making. Whether you're new to the subject or brushing up on the basics, this course guides you through the building blocks that shape modern organisations and influence day-to-day operations. Designed with clarity and relevance in mind, the course offers a sharp look at the key areas of business such as organisational behaviour, business models, economic context, and decision-making frameworks. If you're looking to grasp how businesses operate, respond to change, and make calculated choices, this course equips you with solid knowledge. It’s direct, insightful, and well-suited for anyone aiming to get a proper understanding of how business principles affect outcomes—from boardroom decisions to frontline results. Meet the Accreditation This premium online course titled Principle of Business ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Principle of Business Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Principle of Business course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Principle of Business course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Principle of Business course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Principle of Business course today, and take control of your career! Course Curriculum: Module 01: Business Markets and the Nature Module 02: Shaping an Organisation's Goal Module 03: Business Finance Management Module 04: Business Budgeting Module 05: Marketing and Sales Process Module 06: Market Research and Brand Value Module 07: Information & Communication Systems How is the Principle of Business assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Principle of Business training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Principle of Business course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Principle of Business training.

Unleash the power of Workplace Communication Management for enhanced productivity and teamwork. Elevate your career with essential communication skills.

Overview of Medical & Clinical Administrator In the heart of the UK's bustling healthcare sector lies the pivotal role of the Medical & Clinical Administrator – the backbone of healthcare's organisational structure. The healthcare industry is vast, with medical & clinical administrators serving as the linchpins holding medical processes together. This Medical & Clinical Administrator course offers a unique opportunity to immerse oneself in this thriving sector. You'll understand the very fabric of healthcare's administrative realm, from mastering medical jargon to safeguarding patient confidentiality. With the healthcare sector in the UK consistently growing, individuals with expertise in medical & clinical administration find themselves in significant demand. Become a part of this ever-evolving industry, and let this Medical & Clinical Administrator course be your compass. The gateway to your future in the healthcare administrative domain beckons. Are you ready? This Medical & Clinical Administrator course covers the following topics: Understand core concepts in medical & clinical administration. Organise schedules and manage medical records efficiently. Implement effective filing systems, ensuring patient confidentiality. Navigate medical jargon, terminology, and IT applications. Uphold workplace safety and manage stocks effectively. Comprehend medical coding, billing, legal aspects, and ethics. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Medical & Clinical Administrator course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Medical & Clinical Administrator is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Medical & Clinical Administrator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Medical & Clinical Administrator Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Medical & Clinical Administrator Module 1: Introduction to Medical and Clinical Administration 00:18:00 Module 02: Organise Schedules 00:20:00 Module 3: Maintaining Medical Records 00:21:00 Module 4: Effective Filing Systems in Medical Offices 00:15:00 Module 5: Confidentiality in a Medical Environment 00:12:00 Module 6: Controlling Stocks and Supplies 00:10:00 Module 7: Medical Jargon and Terminology 00:25:00 Module 8: Maintaining Workplace Safety 00:18:00 Module 9: Information Technology in Health Care 00:14:00 Module 10: Medical (Clinical) Coding and Billing 00:20:00 Module 11: Legal aspects and Ethics 00:20:00

This practical, enjoyable day will give you the tools to go and do your job effectively and the opportunity to practise using them in a safe and supportive environment before putting them into practice for real back in the workplace. To inspire, you need to be inspired!Having the right set of skills, tools and techniques helps us to manage in a productive and beneficial way. Above all, the workshop will inspire you with the determination to engage with the people you manage to produce greater levels of achievement. This workshop will enable you to: Understand what the role of the manager is Engage and inspire a team to perform Recognise the range of styles appropriate for different situations and how your communication style impacts Provide clear direction on your team's purpose, role and responsibilities Understand how to create a motivating environment for those who report to you Hold them accountable for delivery Hold performance conversations Review and evaluate your learning and have a plan to take back and implement at work 1 Bringing the role to life Starting the day with sharing your current ideals and approaches using the pre workshop task Understanding what you bring to your role and your objectives for the day 2 The role and responsibilities of a manager: an overview Responsibility and accountability Producing results Managing teams Developing individuals 3 Communication excellence The model of a team communicator What type of communicator are you and what about your team? Practical interactive group exercise 4 Your role as a team leader - shaping how we work using the organisation's values Your role Your team's role Enabling your team to deliver in a changing mindset 5 Engaging and motivating your team Exercise: using a leadership model to explore how you are enabling your team to engage with current change, what's getting in the way and how you will manage this in your organisational context Peer and group task and discussion 6 Addressing motivation at team and individual level in times of change Exercises:Identifying approaches to motivating people at work based on a work based model of motivation: team taskExploring a behavioural model of motivation: team discussion Review in plenary 7 Holding people accountable The work cycle model of team performance: Agree purposeSet objectivesMonitor performanceProvide feedbackCompliance vs. commitment Professional discussion in small groups Exercise: Practising short conversations using peer coaching support 8 Review of learning and action planning Personal review and action planning Group review of learning Evaluation

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: Know their key relationships and the strength of those relationships Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths Understand what is important to you and your key stakeholders Know how motivational value systems can influence behaviour Tailor your communication style to match that of your opposite party Know conflict strategies to resolve conflict in others Learn to be more assertive when challenging Achieve key personal, departmental and organisational objectives 1 Where are you now? How effective are your current working relationships? Can I work effectively without the input from others? Who do you need to be a success? 2 The Strengths Deployment Inventory (SDI) Completion of the SDI questionnaire An understanding of the theory A 'trip around the triangle' Predicting relationship interaction Your scores and what they mean in your relationships 3 Conflict theory What is conflict? The 3 flags of conflict What are your conflict triggers? Your conflict scores plotted The conflict sequence 4 Conflict resolution strategies Early warning signs Most productive behaviours Least productive behaviours Preventable / unwarranted conflict Review of the dynamic triangle Review of the day, personal learning and action planning

The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis. This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills. The objectives of this programme are to help the participants: Understand the significance of leadership skills to the project manager and the impact of these skills on project performance Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Introduction Aims and objectives Personal objectives 2 Project management and leadership What is a leader? How much can leadership be learned? The project environment and the impact of leadership skills The characteristics of high performance project teams and their leaders 3 Principles of effective leadership Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 4 Syndicate case study: Leadership in action Review of the role of leadership in a contemporary project Feedback and plenary discussion: effective project leadership 5 Team exercise: Leadership skills of the project manager Teams compete in performing a project simulation Project review and feedback Discussion of the outcome: role and skills of the project leader 6 Leadership skills for project managers The 3 dimensions of project leadership: inwards, outwards, and upwards The vital role of communication skills and how to develop them Developing a 'project vision': strategic thinking skills Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 7 Leading the project team The role of leadership in developing team performance Understanding individual strengths; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 8 Leading through the organisation Gaining the support others; developing effective influencing skills Getting empowerment from key stakeholders Knowing when and how to take the initiative and lead Building and maintaining rapport with key partners Becoming an effective team player in leadership teams Becoming a business leader; leading colleagues and co-workers 9 Team exercise: Leadership and negotiation Teams engage in a negotiation exercise Exercise review and feedback Discussion of the outcome: negotiation skills of the project leader 10 Negotiation skills for project leaders Characteristics of effective negotiators Classic problem behaviours and mind-sets to avoid Getting to win-win; building partnership and trust 11 Leading more senior stakeholders The challenges and skills of leading and managing upwards Communicating with more senior stakeholders; building credibility Negotiating upwards: knowing when and how The role of networking skills; building and maintaining rapport Handling disagreements; the art of diplomacy Handling personality and style conflicts with more senior people