1484 Organisational Skills courses in Cardiff delivered On Demand

The life of Office Administration and all you need to know Do you have an interest in working at the office as an admin? Think about it, if you have right organizing and leadership skills, you can have a successful career as an office admin where the pay is also really high. So what do you need to do to be a good office administrator? This course will give you the guide you need. The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. Every office needs an efficient administrator who can ensure that everything behind the scenes of a successful company is running efficiently. Without one, things quickly start to fall apart. As an Office Administrator you'll be expected to turn your hand to jobs such as sorting out the post, answering the phones, ordering office stationery supplies, greeting clients, typing, filing, managing diaries.The course is meant for prospective office administrator so get on board and become the administrator that you dream of becoming. Course Highlights Administrative Skills Training Bundle is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Administrative Skills Training Bundle into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Administrative Skills Training Bundle Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Administrative Skills Training Bundle is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Administrative Skills Training Bundle is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Business Writing Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time FREE 01:00:00 Managing Tasks FREE 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started FREE 01:00:00 Module Two - What Does Self-Confidence Mean To You FREE 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Administrative Skills Training Bundle 00:30:00 Final Exam Final Exam - Administrative Skills Training Bundle 00:30:00

Thinking about a job as a Digital Product Manager? The BCS Practitioner Certificate in Digital Product Management encourages individuals in both technical and non-technical product-related roles to develop the practical behaviours required to succeed in leading a product project or team.

The CILT(UK) Level 5 Professional Diploma in Logistics and Transport (QCF) is designed to enhance new and existing expertise in the supply chain, passenger transport, road freight or transport planning environments as well as developing core management skills.

These qualifications are designed for Directors and Senior Managers who have the authority across organisational and personal inspiration to translate organisational strategy into effective performance. The qualifications require directors and senior managers to build on their skills in strategic direction and leadership and to focus on the requirements of inter-organisational strategy. Equivalent to a Doctorate in Management, this Level 8 Strategic Direction and Leadership course is designed for Directors and Senior Managers with responsibility for developing and implementing ethical and performance-driven strategy across multiple organisations, leading by example to inspire teams and provide clear direction. CMI qualifications at RQF Level 8 portray practice skills and competencies that are rated in academic terms as being comparable to Doctoral Degrees and Vocational Qualifications at Level 8. Study method Online, self-paced Duration 9 months Access to content Access until course completion Qualification CMI Level 8 Diploma In Strategic Direction and Leadership CPD 670 CPD hours / points Additional info Exam(s) / assessment(s) is included in price Tutor is available to students How Will I Benefit? The CMI Level 8 Strategic Direction and Leadership will develop the advanced skills and knowledge that you need to lead transformational strategic change within your organisation(s), accelerating performance in multiple settings Apply the tools, models and theories directly to real-life work-based problems and see the benefits in your organisation This CMI distance learning course will demonstrate to current and prospective employers your capabilities, ambition and commitment to professional development Achieve the highest level of strategic learning, significantly improving your career prospects and earning power CMI Level 8 Diploma in Strategic Direction and Leadership Learners need to complete all Group A units and any combination of units to a minimum of 7 credits from Group B. Learners need it complete a total of 67 credits to achieve this qualification. The Total Qualification Time is 670 hours, including 210 Guided Learning Hours. UNIT NUMBER UNIT NAME CREDITS GLH TUT Group A Unit 8001V1 Personal development as a strategic leader 10 30 100 Unit 8002V1 Collective strategy development 10 30 100 Unit 8003V1 Inter-organisational strategic planning 10 30 100 Unit 8004V1 Inter-organisational strategic direction 10 30 100 Unit 8005V1 Strategic communication 10 30 100 Unit 8006V1 Strategic culture 10 30 100 Group B Unit 7013V1 Strategic leadership 7 30 70 Unit 7014V1 Strategic leadership practice 7 30 70 NB - If you have achieved either of the Group B Units as part of a Level 7 qualification you do not have to repeat them. Who is this course for? This qualification is not aimed at managers aspiring to a senior management role it is targeted at individuals already employed in a strategic leadership position for a minimum of 3 years. Requirements Ability to complete assignments at post-graduate level. All Learners must hold a Level 7 or equivalent qualification. At least 3 years’ experience at strategic level as a senior manager. Career path This qualification can significantly improve your career prospects, promotional prospects, salary, self-confidence and self-esteem as a senior manager and leader.

Project management isn’t just about charts and checklists; it’s about knowing how to steer a ship without shouting at the waves. This CPD Accredited Course gives you the knowledge to run projects smoothly, on time, and with less head-scratching along the way. Whether you're managing teams, deadlines, or just trying to avoid chaos dressed up as progress, this course lays out the essentials with clarity and purpose. No guesswork—just structured learning designed to build confidence in your ability to coordinate tasks and people efficiently. Perfect for those aiming to sharpen their organisational skills and understand how to keep projects moving without resorting to caffeine and crossed fingers. You’ll explore how to plan, budget, lead, and deliver work across different industries and working environments—without needing to sit in a classroom. It’s all online, professionally structured, and CPD accredited, making it a smart choice for professionals ready to level-up their project know-how. Course Curriculum: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Project Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Project Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Project Management - CPD Accredited training.

This Qualifi Level 5 Diploma In Business Management (Fast Track mode) qualification deals with complex and challenging organisational issues and opportunities. The units are closely linked to current day real world and work challenges and the Qualification will test and develop student's workplace experience and abilities. The Qualifi Level 5 Diploma In Business Management (Fast Track mode) qualification will require learners to make judgments and provide creative and practical solutions and ways of responding to organisational challenges and problems. An action based approach will be sought and learners who have strong motivation to progress in their chosen career and business pathway will gain significantly from the qualification. Key Highlights of fast track Qualifi Level 5 Diploma In Business Management qualification are: Program Duration: 6 Months (Regular 9 months duration course also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This course qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 4 or an equivalent international qualification OR learners may have a first degree in another discipline and want to develop their own business or shift careers OR work experience in a business environment and demonstrate ambition with clear career goals; Level 5 qualification in another discipline and want to develop their careers in management. Career path Learners completing the Qualifi Level 5 Diploma In Business Management (Fast Track mode) can progress to: The Final year of an Undergraduate Degree, or Level 6 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge.

This Diploma in Hospitality and Tourism Management - Level 4 (Fast Track) qualifications (Accredited by Qualifi, UK) have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry. The Diploma in Hospitality and Tourism Management - Level 4 (Fast Track) qualification provides an introduction to the main facets and operations of organisations. It introduces the challenges faced by modern day businesses. The qualification focuses on developing understanding, skills and abilities to equip the Learner with the awareness and aptitudes to be an effective organisational manager and leader. Key Highlights of this Diploma in Hospitality and Tourism Management - Level 4(Fast Track) qualification are: Program Duration: 9 Months (Fast track 6 months option also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Diploma in Hospitality and Tourism Management - Level 4 (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 3 OR A Level 4 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Course can progress to: Level 5 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management Degree qualification, or Combined Level 5 + Level 6 Diploma in Tourism and Hospitality Management - 240 Credits qualification, or The Second year of undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

This Level 3 Diploma in Cyber Security Management and Operations (Fast Track) qualification (Accredited by Qualifi, UK) has been created to develop those learners who are looking to choose, or already have chosen, a career in a business-related sector. It is envisaged that this programme will encourage both academic and professional development so that your learners move forward to realise not just their own potential but also that of organisations across a broad range of sectors. The rationale of the programme is to provide a career path for learners who wish to develop their core capabilities within the cyber security sector. The outcome of this fast track Level 3 Diploma in Cyber Security Management and Operations, which is a recognised UK qualification, is for learners to develop the skills required by organisations globally. This qualification is especially designed for organisational executives and leaders who are tasked with responsibility for cyber security, digital risk management, or the oversight thereof. The Level 3 Diploma in Cyber Security Management and Operations fast track qualifications' primary focus is to prepare administrators and executives to manage and operate generic, nontechnical cyber security activities within a business, third sector or government organisation. This course is particularly suited for learners already in full-time work or those seeking to evolve their careers into cyber and information security fields. The qualification will identify and evaluate practical and lawful ways to safely and securely protect networks, information and assets from cyber-attacks and associated impacts. This fast track Level 3 Diploma in Cyber Security Management and Operations qualification is about 'cyber security' as a holistic discipline. It examines both 'cyber' and 'security' domains which relate to IT security. It is therefore in most parts a non-technical qualification that looks at both cyber-technical and cyber-physical security threats, risks, responses and risk treatments. The Diploma is accredited at Level 3 with a total equivalence of 60 credits. It is envisaged that learners completing this Level 3 programme will progress to Level 4 Diplomas including the Level 4 Diploma in Cyber Security. Key Highlights of this Level 3 Diploma in Cyber Security Management and Operations (Fast Track) qualification are: Program Duration: Fast Track 6 months (Regular 9 months course also available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements Level 3 Diploma in Cyber Security Management and Operations (Fast Track) This Level 3 Diploma in Cyber Security Management and Operations (Fast Track) (Accredited by Qualifi, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 2 OR A Level 3 qualification in another discipline and want to develop their careers in Cyber Security or Information Technology. Career path Learners after completing this Fast Track course progress to: Diploma in Accounting and Business level -4 and level - 5, BEng (Hons) in Software Engineering, BSc (Hons) in Business Computing and Information Systems, BA (Hons) Business Management, BA (Hons) Tourism and Hospitality Managements, The First Year of Undergraduate study, Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

This Diploma in Hospitality and Tourism Management - Level 5 qualification (Accredited by Qualifi, UK) deals with complex and challenging organisational issues and opportunities. The units are closely linked to current day real world and work challenges and the qualification will test and develop learners' workplace experience and abilities. The Diploma in Hospitality and Tourism Management - Level 5 qualification will require learners to make judgements and provide creative and practical solutions and ways of responding to organisational challenges and problems. An action based approach will be sought and learners who have strong motivation to progress in their chosen career and business pathway will gain significantly from the qualification. The Level 5 units are also designed to dove-tail into a top-up undergraduate year at a UK University. Key Highlights of this Diploma in Hospitality and Tourism Management - Level 5 qualification are: Program Duration: 9 Months (Fast track 6 months duration course also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Diploma in Hospitality and Tourism Management - Level 5 (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 4 OR A Level 5 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing the Diploma in Hospitality and Tourism Management - Level 5 progress to: Level 6 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management (Top-up) Degree qualification, or The Final year of a 3 Year UK Undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

This Qualifi Level 5 Diploma In Business Management qualification deals with complex and challenging organisational issues and opportunities. The units are closely linked to current day real world and work challenges and the Qualification will test and develop student's workplace experience and abilities. The Qualifi Level 5 Diploma In Business Management qualification will require learners to make judgments and provide creative and practical solutions and ways of responding to organisational challenges and problems. An action based approach will be sought and learners who have strong motivation to progress in their chosen career and business pathway will gain significantly from the qualification. Key Highlights of Level 5 Diploma In Business Management qualification are: Program Duration: 9 Months (Fast track mode available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 4 or an equivalent international qualification OR learners may have a first degree in another discipline and want to develop their own business or shift careers OR work experience in a business environment and demonstrate ambition with clear career goals; Level 5 qualification in another discipline and want to develop their careers in management. Career path Learners completing the Level 5 Diploma in Business Management can progress to: The Final year of an Undergraduate Degree, or Level 6 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge.