2158 Organisational Psychology courses

The Improving ISO 9001:2015 Quality Management System Course is designed to deepen your understanding of quality management principles and enhance the effectiveness of your existing system. This course carefully explores how to refine processes, boost organisational performance, and foster continuous improvement aligned with the ISO 9001:2015 standard. Ideal for professionals seeking to strengthen their knowledge, it offers clear guidance on identifying areas for enhancement without the need for physical attendance. With a focus on strategic improvements, this course provides valuable insights into optimising quality management frameworks to better meet customer expectations and business objectives. Through detailed explanations and practical approaches, learners will gain confidence in advancing their quality systems, ensuring they remain robust and adaptable in today’s evolving business environment. This online programme is perfectly suited for individuals aiming to contribute positively to quality assurance initiatives within their organisation. Learning Outcomes: Gain a comprehensive understanding of the ISO 9001:2015 standard and its key requirements. Identify opportunities for improvement within your organisation's quality management system. Develop useful strategies for effective leadership and planning. Acquire knowledge and techniques for providing adequate support and resources. Enhance your operational processes through effective implementation strategies. Learn how to evaluate and measure performance to drive continuous improvement. Certification Upon course completion, you're eligible for a FREE certificate titled ISO 9001:2015 in PDF or hardcopy format. The PDF certificate will be sent to your registered email without any cost. For hardcopies, the UK delivery fee is £3.99 and the International delivery fee is £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quality assurance professionals seeking to enhance their knowledge of ISO 9001:2015. Management personnel responsible for implementing and maintaining a quality management system. Professionals looking to improve their organisation's performance and customer satisfaction. Individuals aiming to expand their skill set and enhance their career prospects in quality management. Any professional interested in understanding and leveraging the benefits of ISO 9001:2015. Career path Quality Manager: £40,000 - £60,000 per annum Compliance Officer: £30,000 - £45,000 per annum Process Improvement Specialist: £35,000 - £55,000 per annum Quality Assurance Analyst: £25,000 - £40,000 per annum Auditor: £30,000 - £50,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Mastering safety audits is a crucial step towards fostering a secure and efficient workplace. This Safety Audit Essentials Training Course offers a focused exploration of the core principles and practices that underpin effective safety auditing. From the initial stages of planning through to carrying out audits and managing follow-ups, the course covers essential concepts that help organisations maintain high standards in health and safety management. It also addresses key areas such as risk assessment and Control of Substances Hazardous to Health (COSHH), ensuring participants gain a solid grasp of the critical elements needed for thorough safety oversight. Designed for professionals keen to deepen their understanding of safety auditing, this course provides insights into nurturing a proactive safety culture and promoting continuous improvement. Advanced audit techniques are also introduced to broaden knowledge beyond the basics, supporting ongoing development in the field. Delivered entirely online, this training allows learners to engage at their own pace while building expertise that benefits both individual careers and organisational safety objectives. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Safety Audit Module 02 : Safety Audit Planning Module 03 : Conducting Safety Audits Module 04 : Corrective Actions and Follow-up Module 05 : Safety Culture and Continuous Improvement Module 06 : Advanced Safety Audits Module 07 : Risk Assssment Module 08 : COSHH Learning Outcomes: Understand the principles and importance of safety audits. Plan and execute effective safety audits to identify risks. Implement corrective actions and follow-up procedures. Cultivate a safety culture for continuous improvement. Conduct advanced safety audits for comprehensive assessment. Perform risk assessments and ensure compliance with COSHH regulations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety professionals Workplace safety officers Managers responsible for safety compliance Auditors looking to specialize in safety audits Environmental health officers Individuals pursuing a career in safety management Personnel involved in safety risk assessment Those committed to enhancing workplace safety Career path Health and Safety Auditor Safety Compliance Officer Risk Assessment Specialist Safety Culture Coordinator Environmental Health Consultant COSHH Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Whether you're organising a gala dinner, wedding reception, or charity fundraiser, planning a successful social event demands more than just good taste—it requires strategy, structure, and strong organisational knowledge. This course offers a clear pathway through the essential components of social event planning, covering everything from theme development and budgeting to vendor coordination and marketing. You’ll learn how to structure events that leave lasting impressions, while keeping timelines, budgets, and stakeholder expectations firmly on track. Designed for anyone interested in mastering the essentials of social occasions—from intimate gatherings to large-scale celebrations—this course breaks down each step of the planning process into digestible modules. The content is crafted to help learners build confidence and fluency in areas like event logistics, creative concept planning, financial oversight, and promotional techniques. With attention to detail and an understanding of how successful events come together, this course is ideal for those ready to plan with purpose and professionalism. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Social Events Planning Module 01 : Introduction to Social Event Planning Module 02 : Event Design and Theme Development Module 03 : Budgeting and Financial Management Module 04 : Vendor Selection and Managementsiam Module 05 : Logistics and Operations Module 06 : Event Marketing and Promotion Learning Outcomes: Conceptualize Themes: Develop creative event concepts and captivating themes to set the stage for memorable experiences. Financial Mastery: Gain expertise in budgeting and financial management for seamless event execution. Vendor Relations: Cultivate effective vendor relationships, ensuring seamless coordination and top-notch services. Logistical Prowess: Master the intricacies of event logistics and operations, ensuring flawless execution. Strategic Marketing: Implement strategies for event marketing and promotion to maximize reach and attendance. Design and Aesthetics: Create visually appealing events through meticulous event design and theme development. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Event Planners Marketing Professionals Hospitality Enthusiasts Students Pursuing Event Management Entrepreneurs in Event Services PR and Communications Specialists Individuals Seeking a Creative Career Path Professionals Transitioning into Event Planning Career path Event Coordinator Wedding Planner Corporate Event Manager Public Relations Specialist Marketing Manager (Events) Venue Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced business landscape, understanding governance and risk management practices is not just a choice; it’s a necessity. The Governance and Risk Management Practices Course is designed to help professionals grasp the essential principles and strategies involved in managing risks while maintaining robust governance structures. Whether you’re already in a leadership role or aiming to strengthen your decision-making abilities, this course provides the knowledge to help you navigate the complexities of risk and governance frameworks effectively. It delves into key concepts, such as assessing risk exposure, developing control measures, and making informed decisions that drive organisational success. This course focuses on equipping you with the tools and insights to anticipate potential risks and understand the importance of governance within any business environment. By engaging with a structured and insightful curriculum, you will become adept at identifying and addressing risks, ensuring your organisation remains resilient in the face of challenges. With clear explanations, relevant case studies, and an emphasis on practical methodologies, the course offers a streamlined approach to managing risks while adhering to governance standards. Stay ahead of the curve, and safeguard your business with the strategies you’ll learn from this essential course. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Corporate Governance Module 02: Governance Structures and Mechanisms Module 03: Transparency, Disclosure and Ethics Module 04: Corporate Governance in ESG Module 05: Introduction to Risk Management Module 06: Risk and Types of Risk Module 07: Risk Management Process Module 08: Compliance and Ethics Module 09: Compliance Audit Learning Outcomes: Gain in-depth knowledge of corporate governance and its importance. Understand the structures and mechanisms that underpin corporate governance. Explore the ethical aspects of transparency and disclosure in business. Grasp the significance of corporate governance in the context of ESG. Identify and assess various types of risks that can impact businesses. Learn the ins and outs of risk management, compliance, and ethical auditing. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business leaders Risk management professionals Compliance officers Corporate governance enthusiasts ESG-focused individuals Business students Professionals looking to enhance their knowledge Anyone interested in corporate ethics and transparency Career path Risk Manager Compliance Officer Corporate Governance Analyst ESG Specialist Business Consultant Corporate Ethics Auditor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Managing a modern educational institution requires more than just academic know-how — it calls for confident leadership, smart decision-making, and a clear grasp of organisational dynamics. This course offers a well-rounded perspective on school administration, designed to suit those aiming to understand how schools function from a strategic and leadership viewpoint. With structured online modules, learners can explore the essential principles behind effective school operations, policy implementation, and leadership culture — all from the comfort of their preferred device. Whether you’re aspiring to take on a leadership role in education or looking to enhance your understanding of how educational settings are managed behind the scenes, this course presents a focused and informative journey. Covering everything from staff management to safeguarding policies and budget responsibilities, it delivers insight into how schools stay on track — both academically and administratively. Key Features of the Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth School Administration and Educational Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. The curriculum outline of our course is as follows: Module-1: Introduction to School Administration Module-2: Types of Schools in the UK Module-3: Workplace Development Module-4: Creating and Maintaining a School Culture Module-5: Educational Administration and Management Module-6: Safeguarding Students Module-7: Child Development Module-8: Serious Behavioural Issues and Problems of Students Module-9: Managing School Premises Module-10: Safety and Maintenance As an Administrator Module-11: Self-Management and Dealing with Stress Accreditation All of our coursesare fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Anyone with a knack for learning new skills can take this course. Requirements No prior degree or experience is required to enroll in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Level 3 Diploma in Accounting - CPD Accredited Accounting is the language of business, and understanding it is essential for anyone looking to manage finances or support organisational growth. The Level 3 Diploma in Accounting Course is designed to provide learners with a thorough understanding of accounting principles, concepts, and methods—whether you're new to the subject or seeking to build on existing knowledge. From foundational terms to complex financial statements, each section builds a solid base for mastering the core functions of accounting. This course explores double-entry systems, recording transactions, preparing financial statements, and interpreting key documents such as balance sheets and cash flow statements. With clear explanations and structured lessons, it covers everything from bookkeeping distinctions to depreciation and audit basics. Whether you're aiming to work in finance or want to handle your own accounts with confidence, this diploma offers the detailed knowledge needed to navigate the accounting landscape with assurance. Key Features CPD Certified Free Certificates Fully online, interactive course Developed by professionals in the field Self-paced learning 24/7 Learning Assistance Course Curriculum The detailed curriculum outline is as follows: Section 01: Introduction Lecture 01: Introduction to Accounting & Accreditation Section 02: Basic Accounting Terms Lecture 02: Difference between Bookkeeping and Accounting Lecture 03: Accounting Equation - Assets, Liabilities and Owners' Equity Lecture 04: Expanded Accounting Equation - Revenues and Expenses Lecture 05: Transactions Lecture 06: Accounts Lecture 07: Accrual Accounting System Lecture 08: Double-Entry Accounting System - General Journal and General Ledger Lecture 09: Recording Transactions Section 03: Common Transactions Lecture 10: Credit Purchases Lecture 11: Cash Purchases Lecture 12: Credit Sales Lecture 13: Cash Sales Lecture 14: Unearned Revenues Lecture 15: Prepaid Expenses Lecture 16: Unrecorded Expenses Lecture 17: Unrecorded Revenue Lecture 18: Depreciation Lecture 19: Types of Discounts Lecture 20: Discount Allowed Lecture 21: Discount Received Section 04: Practice Exercise 1 Exercise 2 Exercise 3 Exercise 4 Exercise 5 Section 05: Accounting & Financial Statements Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Accreditation This Level 3 Diploma in Accounting course is fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone interested in: Accounting and Finance Bookkeeping Payroll Management Tax Accounting Career path Assistant Accountant Bookkeeper Payroll Administrator Accounts Assistant Tax Assistant Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Transformational and Charismatic Leadership is a dynamic course designed to help you become an influential and inspiring leader, one who has the ability to drive change and motivate teams towards exceptional results. In today’s fast-paced business environment, great leaders are not only focused on meeting targets but also on cultivating a positive culture that fosters creativity, collaboration, and growth. This course will guide you through the core principles of both transformational and charismatic leadership, showing you how to inspire trust, communicate effectively, and create a vision that resonates with your team. With expert insights and proven strategies, this course will provide you with the tools to refine your leadership approach, helping you to lead with clarity, confidence, and authenticity. Whether you're looking to elevate your leadership skills or simply learn how to make a lasting impact on your team, this course offers the knowledge and strategies needed to make a genuine difference. By embracing these leadership styles, you'll be well-equipped to motivate and guide your team through the complexities of modern business with purpose and vision, ensuring continued success and organisational growth. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Transformational and Charismatic Leadership Module 01 : Introduction to Charisma Module 02 : Developing Confidence Module 03 : Communication Skills Module 04 : Social Skills Module 05 : Presence and Charisma Module 06 : Developing Authentic Charisma Module 07 : Emotional Intelligence and Empathy Module 08 : Charismatic Leadership Module 09 : Adaptability and Flexibility Module 10 : Charisma in Professional Settings Learning Outcomes: Charisma Mastery: Cultivate an aura of magnetism and influence through Module 01. Confidence Empowerment: Elevate your self-assurance in Module 02. Compelling Communication: Polish your speaking prowess for impactful leadership in Module 03. Social Acumen: Sharpen your interpersonal skills in Module 04. Commanding Presence: Learn to exude confidence and charisma in Module 05. Authentic Leadership: Develop genuine charisma in Module 06. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Leaders seeking to unlock their full potential. Managers aiming to inspire and motivate their teams effectively. Professionals desiring to enhance their leadership presence. Entrepreneurs looking to lead with charisma in their ventures. Individuals keen on mastering emotional intelligence and empathy. Team Leaders wanting to adapt seamlessly to dynamic environments. Project Managers seeking to lead with charisma and authority. Anyone yearning to make a powerful impact as a charismatic leader. Career path Leadership Consultant Executive Coach Team Development Specialist Organizational Change Manager Talent Development Manager Leadership Trainer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Business Support Manager Course is designed to equip aspiring managers with a robust understanding of essential business functions and strategic management principles. Covering key areas such as financial reporting, budgeting, risk management, and investment planning, this course offers a detailed exploration of business processes and decision-making tools. It delves into critical topics including stakeholder analysis, supply chain management, and project oversight, preparing learners to navigate the complexities of modern business environments confidently. Beyond finance and operations, the course addresses communication skills, negotiation techniques, marketing fundamentals, and corporate governance, ensuring a well-rounded managerial perspective. With an emphasis on strategy formulation and implementation, alongside business law and consumer protection, learners gain the knowledge to contribute effectively to organisational growth. Whether you aim to sharpen your administrative capabilities or develop strategic insight, this course presents a structured pathway to broaden your managerial expertise while aligning with current business demands. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Accounting Concepts and Standards Module 02: Balance Sheet Module 03: Income statement Module 04: Financial statements Module 05: Cash Flow Statements Module 06: Understanding Profit and Loss Statement Module 07: Financial Budgeting and Planning Module 08: Introduction to Finance Module 09: Essential Skill for Financial Advisor Module 10: Financial Planning Module 11: Financial Risk Management and Assessment Module 12: Investment Planning Module 13: Business Processes Module 14: Ratio Analysis Module 15: Planning & Forecasting Operations Module 16: Ten Common Statistical Mistakes Module 17: Needs Assessment Module 18: Business Analysis Planning Module 19: Strategy Analysis Module 20: Stakeholder Analysis Module 21: Business Development and Succession Planning Module 22: Process Management Module 23: Supply Chain Management Module 24: Procurement & Purchasing Management Module 25: Project Management Module 26: Business Analysis Planning and Monitoring Module 27: Strategic Analysis and Product Scope Module 28: Quality Management Module 29: Negotiation Techniques Module 30: Communication Skills Module 31: Skills of an Effective Administrator Module 32: What is Marketing? Module 33: Common Marketing Types (I) Module 34: Common Marketing Types (II) Module 35: Business Etiquette Module 36: Introduction to Strategic Management Business Module 37: Corporate Governance Module 38: Industry Analysis Module 39: Strategy Formulation Module 40: Strategy Implementation Module 41: Building a Brand Module 42: Generating Success from the Customer Relationship Module 43: Understanding Business Law Module 44: Contract & Business Law Module 45: Consumer Law and Protection Module 46: Introduction to Human Resources Module 47: Business Proposal Writing Module 48: The Market System and the Circular Flow Model Module 49: Supply, Demand and Prices Module 50: Market Structure: Perfect Competition vs Monopoly Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Prepare to make a difference with Learning Support Assistant Training. Equip yourself with the skills needed to effectively support students and enhance their learning experience.

This Leisure management course will teach you how to manage and maintain a leisure facility, including a six-stage facility life cycle, benchmarking, quality management, asset management, operations, and activities. Furthermore, with modules packed with in-depth knowledge, this leisure management course lets you become acquainted with travel and tourism features. This Level 4 Leisure Management course is endorsed by The Quality Licence Scheme and accredited by CPD,(with 120 CPD points) to make your skill development and career progression related to Leisure Management substantial and easier than ever! After finishing this leisure management course, you will learn about managing hotels and accommodations as well as making choices to ensure the efficient running of the firm. In addition, after completing this leisure management course, you will have a better grasp of how to use human resources in the leisure business and how to apply leisure management or tourism marketing tactics. This leisure management course provides the learners with the knowledge of: Leisure industry and its management Discussion of the hotel and lodging sector and how to manage it Leadership skills in the leisure business to their full potential leisure industry's health and safety aspects The methods for managing and maintaining a recreational facility The essential characteristics of high-quality travel, tourist, and leisure facilities How to run a hotel or lodging business The fundamentals of leisure service planning Human Resource Management in the leisure industry leisure and recreation marketing Procedures for health and safety in recreational activities Why Prefer This Leisure Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this course: Module 01: Introduction In this module, we will cover the following topics: Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility In this module, we will cover the following topics: Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure In this module, we will cover the following topics: Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging In this module, we will cover the following topics: Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services In this module, we will cover the following topics: Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry In this module, we will cover the following topics: Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry In this module, we will cover the following topics: Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation In this module, we will cover the following topics: Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare In this module, we will cover the following topics: Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Travel Agency Owner Airline customer service agent Tourist information centre assistant Care escort Requirements The Leisure Management software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Travel agent (£18,000 to £27,000) Travel agency manager (£20,000 to £40,000) Tourist guide (£18,000 to £30,000) Tour manager (£16,000 to £30,000) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Leisure Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Leisure Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)