1672 Organisational Behaviour courses in Cardiff delivered Online

Course Overview: Crack the Business Efficiency Code: Diploma in Lean Process and Six Sigma Millions saved, empires built. That's the power of Lean Process and Six Sigma. This isn't just a course; it's your launchpad. Go deeply into Lean's core: grasp its culture, principles, and value vs. waste. Master Value Stream Mapping and unlock the magic of flow and pull. Then, conquer Six Sigma. Master each phase, from defining problems to controlling solutions. Become the cost-saving genius and the efficiency expert. Enrol now. Lead the business transformation. Key Features of the Course: CPD certificate upon successful completion. 24/7 Learning Assistance for continuous guidance. Engaging and contemporary learning materials. Who is This Course For? This diploma in Lean Process and Six Sigma is ideal for aspiring process improvement specialists, business analysts, managers, and those keen to understand the intricacies of Lean and Six Sigma for organisational enhancement. Learning Outcome Gain an insightful understanding of the lean methodology. Recognise the intrinsic values and principles of Lean Culture. Discern the Five Principles of Lean and their application. Distinguish between Value and Waste in processes. Master the art of Value Stream Mapping (VSM). Learn the Principles of Flow and Pull. Acquire a comprehensive overview of Six Sigma. Navigate through the Six Sigma phases from Define to Control with confidence. Why Enrol in This Course: Stay ahead in the dynamic world of business by mastering process improvement skills. This Diploma in Lean Process and Six Sigma is a top-reviewed offering that has recently been updated and aligned with the latest trends. It is your ticket to achieving operational excellence. Requirements: Basic understanding of business processes. Familiarity with management principles is beneficial but optional. Career Path: Lean Process Consultant - Avg. UK salary: £45,000. Six Sigma Specialist - Avg. UK salary: £50,000. Operations Analyst - Avg. UK salary: £42,000. Quality Assurance Manager - Avg. UK salary: £55,000. Process Improvement Manager - Avg. UK salary: £53,000. Business Process Manager - Avg. UK salary: £52,000. Continuous Improvement Director - Avg. UK salary: £70,000. Certification: Learners will be awarded an accredited CPD certificate upon completing the Diploma in Lean Process and Six Sigma course. Course Curriculum 12 sections • 12 lectures • 03:31:00 total length •Understanding Lean: 00:22:00 •The Lean Culture: 00:19:00 •The Five Principles of Lean: 00:10:00 •Value and Waste: 00:19:00 •Value Stream Mapping (VSM): 00:19:00 •The Principles of Flow and Pull: 00:14:00 •Overview of Six Sigma: 00:12:00 •The Define Phase: 00:17:00 •The Measure Phase: 00:21:00 •The Analyse Phase: 00:23:00 •The Improve Phase: 00:21:00 •The Control Phase: 00:14:00

Overview Gain the ultimate leadership and management skills and become a qualified leader by enrolling in the advanced Complete Leadership and Management Diploma - Level 4 course. This comprehensive Complete Leadership and Management Diploma - Level 4 aims to equip you with a solid understanding of leadership and management,along with the skills, expertise and confidenceto drive your career forward. You'll learn about professional skill development essentials, time management, delegation, dealing with poor performance, defining team values and goals, project management, and many more. Throughout the course, you'll discover many reasons for being unable to achieve goals and credibility that will help your personal development. Boost your career opportunities as a leader by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Complete Leadership and Management Diploma - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Complete Leadership and Management Diploma - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 21 lectures • 08:46:00 total length •Introduction to the Course: 00:03:00 •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:37:00 •Corporate Responsibility and Ethics: 00:16:00

Overview This comprehensive course on Admin, Secretarial & PA - Level 7 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Admin, Secretarial & PA - Level 7 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Admin, Secretarial & PA - Level 7. It is available to all students, of all academic backgrounds. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 21 sections • 21 lectures • 07:10:00 total length •Introduction to Personal Assistant: 00:20:00 •Introduction to Office Administration: 00:17:00 •Skills of an Effective Administrator: 00:18:00 •Introduction to Reception and Receptionist: 00:29:00 •Business Telephone Skills: 00:21:00 •Representing Your Boss and Company: 00:25:00 •Business Etiquette: 00:19:00 •Mail Services and Shipping: 00:26:00 •Travel Arrangements: 00:22:00 •Organising Meeting and Conferences: 00:19:00 •Diary Management and Note taking: 00:21:00 •Time Management: 00:25:00 •Record Keeping and Filing Systems: 00:24:00 •Business Writing Skills: 00:25:00 •Organisational Skills: 00:19:00 •Communication Skills: 00:19:00 •Customer Service: 00:22:00 •Effective Planning and Scheduling: 00:39:00 •Invoicing/Petty Cash: 00:20:00 •Assignment - Admin, Secretarial & PA - Level 7: 2 days •Workbook - Admin, Secretarial & PA - Level 7: 00:00:00

Overview This Management Level 5 course meticulously delves into understanding the complexities and nuances of modern leadership, catering to those keen on mastering the art of effective management. This course has been curated meticulously to offer insights into various facets of management and leadership. From understanding the fundamental theories that govern administration to honing skills like negotiation and communication, the curriculum is a comprehensive voyage through the disciplines that develop a proficient manager. One would also find a detailed exploration of contemporary issues like corporate responsibility and the nuances of navigating office politics, promising a well-rounded educational experience.In addition to managerial theories and practices, the Management Level 5 course is robustly equipped to impart essential technological skills. With extensive modules on Microsoft Word, Excel, and PowerPoint, learners are primed to excel in the modern digital workspace, harnessing the power of these tools to augment their managerial prowess. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management Level 5. It is available to all students, of all academic backgrounds. Requirements Our Management Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 23 lectures • 04:37:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:06:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

This course is designed to  provide you with adequate learning of the necessity of implementing and maintaining the right corporate behaviour at your company. If you want to find out the benefits and methods of adapting a good corporate behaviour, then you will find it all here in this course. You will master the necessary skills of enhancing corporate behaviour in this course for the betterment of the business. Description: Corporate behaviour is the major aspect of any business organisation. The right attitude and behaviour can help your company to shoot with effective productivity. Understand what corporate behaviour is through this course. Learn and recognise the benefits of corporate behaviour. Explore the different types of behaviour and find out your most appropriate behaviour you want to implement at your company. Identify the common categories of corporate behaviour. If you want to master the necessary skills of enhancing corporate behaviour for the industry you are in, then enrol in this course and learn everything you need. Who is the course for? This course is designed for Department Managers, Senior Managers, Divisional Managers and Middle Managers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Business Management: Corporate Behaviour is a useful qualification to possess and would be beneficial for the following careers: Management Analysts. Human Resource Professional. Training and Development Managers. Executives. Counselor. Diploma in Business Management: Corporate Behaviour Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Diploma in Business Management: Corporate Behaviour- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Business Management: Corporate Behaviour 00:20:00 Final Exam Final Exam- Diploma in Business Management: Corporate Behaviour 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Know how to manage your organisation's resources and marketplace objectives, boosting your career potential to higher levels. This Strategic Business Management Advanced Diploma course will train you in advanced strategic methodologies that will transform your business and deliver successful results. The course was compiled with the aid of industry experts and reinforces management principles that are vital to victory in any sector. You will be coached in many corporate skills such as leadership, operations management, performance recognition, marketing, decision-making, research and development, and cost-efficiency. It provides the perfect package for anyone that genuinely wants to excel in business. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 46 lectures • 00:45:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:30:00 •Succession Planning 101: 00:15:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 02:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:15:00 •Introduction: 00:15:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Introduction: 01:00:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00

Overview Gainup-to-date HR skills with the HR, Payroll,Paye, Tax Professional Diploma course. This HR, Payroll,Paye, Tax Professional Diploma course will provide you with an in-depth understanding of human resource management fundamentals and the skills to manage payroll expertly. It is designed to assist you to grasp every concept, from the basics to the advanced aspects.Boost your career with HR skills and gain the knowledge to work for leading companies. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR, Payroll,Paye, Tax Professional Diploma. It is available to all students, of all academic backgrounds. Requirements Our HR, Payroll,Paye, Tax Professional Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 47 lectures • 12:12:00 total length •Human Resource Management: 01:00:00 •HR Planning, Recruitment and Selection: 01:00:00 •Induction, Training and Development: 00:45:00 •HR Department's Responsibilities: 00:45:00 •The UK Recruitment Legislations Guide: 00:20:00 •Organisational Culture: 00:45:00 •Motivation, Counseling, Resignations and Retirement: 01:00:00 •Performance Appraisal: 00:45:00 •Remuneration Policy: 00:15:00 •Records and Statistics: 00:30:00 •Industrial Relations: 00:15:00 •The UK Recruitment Industry Statistics: 00:25:00 •Introduction to Payroll Management: 00:10:00 •An Overview of Payroll: 00:17:00 •Running the payroll - Part 1: 00:14:00 •Running the payroll - Part 2: 00:18:00 •Manual payroll: 00:13:00 •Benefits in kind: 00:09:00 •Computerised systems: 00:11:00 •Total Photo scenario explained: 00:01:00 •Brightpay conclude: 00:03:00 •Find software per HMRC Brightpay: 00:03:00 •Add a new employee: 00:14:00 •Add 2 more employees: 00:10:00 •Payroll settings: 00:04:00 •Monthly schedule - Lana: 00:14:00 •Monthly schedule - James: 00:08:00 •Directors NI: 00:02:00 •Reports: 00:02:00 •Paying HMRC: 00:05:00 •Paying Pensions: 00:04:00 •RTI Submission: 00:02:00 •Coding Notices: 00:01:00 •Journal entries: 00:07:00 •Schedule: 00:03:00 •AEO: 00:06:00 •Payroll run for Jan & Feb 2018: 00:13:00 •Leavers - p45: 00:03:00 •End of Year p60: 00:02:00 •Installing Brightpay: 00:13:00 •PAYE TAX: 00:13:00 •NI: 00:11:00 •Pensions: 00:06:00 •Online calculators: 00:07:00 •Payslips: 00:03:00 •Journal entries: 00:07:00 •Conclusion and Next Steps: 00:08:00

Overview This comprehensive course on Business Studies will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Studies comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Studies. It is available to all students, of all academic backgrounds. Requirements Our Business Studies is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 5 lectures • 00:50:00 total length •Understanding Business Studies: 00:08:00 •Business Environment: 00:09:00 •Business Operations: 00:10:00 •Organisational Studies: 00:14:00 •Human Resources Management: 00:09:00

Overview Become a skilled professional by enrolling in the Office Skills course.This comprehensive Office Skills is designed to cover all the key topics you need to excel in the field of office administration and reception. This extensive course will teach you how to handle a comprehensive range of essential office admin duties, compose critical business letters and handle complex mail and shipping requirements. It will provide you with technical skills to meet the dynamic challenges facing modern companies.Convert your passion and enthusiasm into a prosperous career by enrolling in the Office Skills course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills. It is available to all students, of all academic backgrounds. Requirements Our Office Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00