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1570 Organisational Behaviour courses in Cardiff delivered On Demand

Level 7 Leadership and Management (QLS Endorsed)

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Level 7 Leadership and Management (QLS Endorsed)
Delivered Online On Demand4 weeks
£110

Service Helpdesk & Technical Support : Beginner's Guide

4.9(27)

By Apex Learning

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Service Helpdesk & Technical Support : Beginner's Guide
Delivered Online On Demand
£100

Event Planner Courses

4.9(27)

By Apex Learning

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Event Planner and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Event Planner bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Event Planner course that will enhance your skills and prepare you for the competitive job market. Also, our Event Planner experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Event Planner, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Event Planner Bundle Consists of the following Premium courses: Course 01: Event Planning Course 02: Wedding Planner Course 03: Hospitality Management Course Course 04: Party Planner Course 05: Interior Design Professional Diploma Course 06: Drone Photography Course Course 07: Customer Relationship Management Course 08: Catering Management Course 09: Cost Control Process and Management Course 10: Sophisticated Baking and Cake Decorating Level 2 Course 11: Professional Photography Diploma Course 12: Working Effectively Across Cultures Course 13: Leadership Skills for The Future Course 14: Time Management Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. Learners inside the UK will enjoy free delivery of the hardcopy certificate, and learners outside the UK will need to pay a £9.99 postal delivery charge. Curriculum of Bundle Course 01: Event Planning Introduction to Event Management Role of an Event Planner Event Classification Events and Clients Steps to Plan an Event Invitation to the Event Event Marketing Catering at Events Event Decorations Cleaning and Waste Disposal Event Security Developing an Event Planning Business Course 02: Wedding Planner An Overview of Wedding Industry Profession of a Wedding Planner Wedding Timelines Wedding Budgets The Vision, Venue, and Theme Determining Food and Beverage and the Wedding Cake Music, Photography and Floral Décor Wedding Attire Setting the Stage: Choosing, Equipping and Decorating Venue Wedding Day Details Post Wedding Activity and Evaluation Starting your Own Wedding Planning Business Course 03: Hospitality Management Course Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 04: Party Planner Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Course 05: Interior Design Professional Diploma Introduction to Interior Design Design Principles Project Overview Design Elements Design Elements Practical Components Room by Room Design Popular Interior Designs Sustainable Design Presenting Your Ideas Managing Interior Design Business Course 06: Drone Photography Course Photography Basics Drone Photography Activity Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 08: Catering Management An Overview of Catering Business Laws and Legislations Regarding food Safety and Hygiene Food Safety and Hygiene Food Safety in Catering Management of Food and Beverage Operations Marketing and Human Resource Course 09: Cost Control Process and Management Introduction & Fundamentals Cost Control process Production Control and Tests Test and Checks in Cost Control Monitoring via reports and Checklist Course 10: Sophisticated Baking and Cake Decorating Level 2 Sophisticated Baking & Cake Design Icing Fondant Making Decorating with Fondant Everything in Brief Course 11: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 12: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 13: Leadership Skills for The Future Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 03: Creativity in Leadership Module 04: Organisational Skills Module 05: Leadership Skills and Competencies Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Planner bundle. Requirements Our Event Planner course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Event Planner expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Event Planner Courses
Delivered Online On Demand
£100

Business Management Accredited Career Bundle Course

5.0(2)

By Training Express

Step into the world of business management with a course bundle designed for modern learners who appreciate structured knowledge without the fuss. This online programme offers a dynamic mix of theory, strategy, and organisational insight—all wrapped in an accessible format that fits comfortably into your daily routine. Whether you’re aiming to sharpen your understanding of business frameworks or explore the finer points of leadership and operations, this course provides the knowledge to help you move forward with confidence. You won’t find any fluff here—just clear, engaging content built to inform and inspire. Each module has been developed with relevance in mind, offering valuable perspectives on planning, communication, finance, and management fundamentals. The goal? To help you make sense of how organisations function and what makes them tick, without drowning in jargon. If you're ready to take your interest in business to the next level, this bundle is your no-nonsense route to doing just that—from the comfort of your screen. Key Features of Business Management Career Bundle CPD Accredited Business Management Courses Instant PDF certificate Fully online, interactive Business Management course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Business Management Career Bundle Course 01: Human Resource Management Course 02: Supervising Others Training Course 03: Strategic Planning and Implementation Course 04: Developing Teamwork Course 05: Effective Time Management Course 06: Managing Meetings Course 07: Communication Skills Course 08: Problem-Solving Skills With Critical Analysis Course 09: Change Management Course 10: Workplace Professionalism Course 11: Risk And Crisis Management Course 12: Conflict Management Course 13: Stress Management Course 14: Facilitation Management Course 15: Business Ethics Course 16: Business Etiquette and Professionalism Course 17: Negotiation Course 18: Organisational Skills Training Course 19: Health and Safety Course 20: First Aid at Work These Business Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Business Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This complete Business Management course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles: Business Manager Line manager Administrative Assistant Personal Assistant HR professionals Advisor Requirements No prior degree or experience is required to enrol in this Business Management course. Career path This Business Management Course will help you to explore avariety of career paths in the related industry, including: Business Manager Operations Manager Project Manager Human Resources Manager Marketing Manager Sales Manager Financial Manager Office Manager Executive Assistant Administrative Coordinator Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Business Management Accredited Career Bundle Course
Delivered Online On Demand1 hour
£100

Customer Service - CPDQS Accredited Bundle Course

5.0(14)

By Training Express

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Customer Service - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Call Centre Management Course

3.5(2)

By Elearncollege

Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Call Centre Management Course
Delivered Online On Demand9 days
£99

Office Administration, Business Administration & Retail Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world thrives on strong administrative, managerial, and customer service skills. Did you know that in the UK, a recent study found that 85% of employers prioritise well-developed soft skills in their candidates? Are you ready to take your career in business to the next level? This Office Administration, Business Administration & Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Office Administration & Skills Diploma Course 02: Compliance Officer Training Level 3 Course 03: Customer Service Training Course 04: Diploma in Performance Management Course 05: Project Management Course Course 06: Change Management Course 07: Business Administration Course 08: Financial Analysis Course Course 09: Diploma in Business Proposal Writing Course 10: Business Etiquette and Professional Behavior Course 11: Business Improvement Course 12: Ultimate Microsoft Excel For Business Bootcamp Course 13: Negotiation Skills Certificate Course 14: Retail Management Skills Course 15: Workplace Confidentiality Course 16: Product Management Course 17: Visual Merchandising Diploma Course 18: Strategic Marketing & Planning Course 19: Professional Diploma in Stress Management Course 20: Complete Communication Skills Master Class This Office Administration, Business Administration & Retail Customer Service bundle offers a holistic exploration of sales and marketing management principles, equipping you with the knowledge and skills to navigate the dynamic world of customer engagement. You'll delve into customer relationship management techniques, sales and marketing fundamentals, and innovative strategies for generating leads and driving sales. Learning Outcomes of Office Administration, Business Administration & Retail Customer Service Develop comprehensive office administration skills and compliance management knowledge. Master performance management strategies and project management methodologies. Gain insights into financial analysis, business proposal writing, and change management. Enhance business etiquette and professional behaviour in the workplace. Learn advanced Microsoft Excel techniques for data analysis and reporting. Acquire skills in retail management, customer service, and visual merchandising. Invest in your future and enrol today to unlock exciting career opportunities! Why Choose Our Office Administration, Business Administration & Retail Customer Service Course? Get a Free CPD Accredited Certificate upon completion of Office Administration Get a free student ID card with Office Administration Training The Office Administration is affordable and simple to understand This bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Office Administration course materials This bundle comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Retail Management Skills Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location and much more... =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Office Administration, Business Administration & Retail Customer Service bundle is ideal for: Newcomers to Business Office Professionals Retail Staff Career Changers Entrepreneurs Ambitious Individuals Requirements You will not need any prior background or expertise to enrol in this Office Administration, Business Administration & Retail Customer Service bundle. Career path After completing this Office Administration, Business Administration & Retail Customer Service bundle, you are to start your career or begin the next phase of your career. Office Manager Business Analyst Retail Manager Project Manager Marketing Specialist Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Office Administration, Business Administration & Retail Customer Service
Delivered Online On Demand5 days
£109

Genealogy Course

3.5(2)

By Elearncollege

Description Genealogy Diploma Learning about the roots of your family can be an awesome journey. You realise there is more about you than you know when you find out more about your ancestry and lineage. Knowing how to go about tracing your family tree is not easy and once you start gathering more and more information, it would be difficult to understand what is to be kept and what is to be discarded. The Genealogy Diploma Course can help guide you on the journey by teaching you how to find relevant information and from where it can be found and what to do with the information. The course helps keep you organised in your endeavour and also helps you to discover more information. Said to be the hobby that is gaining the most popularity in the UK, research on family history is the second most popular search topic on the internet. More serious than an average hobby, tracing one's ancestors fulfils the basic need of a person to not only know one's origins but also understand oneself better. One can get to know a lot of stories that can be quoted in family and friend circles and can provide lots of fun and entertainment. For anyone who has wondered about their ancestry, how their ancestors look, how they made their living and their attitudes, the Genealogy Diploma course is the apt one to take. It is also an ideal course for any person looking to pursue genealogy as a profession and looking forward to learning more about what it involves. With this diploma in hand, a person would be better skilled in researching genealogy. The course is designed to help you uncover the ancestry of a family back hundreds of years. The amount of information to be sourced depends entirely on the person doing the research. What You Will Learn 1: Planning Genealogical Research 2: Know Your Ancestors 3: Building good organisational skills 4: Searching Online 5: Search Using Government Sources 6: Locate Your Ancestors 7: Ethnic Research Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Genealogy Course
Delivered Online On Demand9 days
£99

Introduction to Payroll Systems Course

3.5(2)

By Elearncollege

Description Introduction to Payroll Systems Diploma Payroll is the procedure by which employers reimburse the employee for the amount of work that he or she has done. Though payroll seems like everyday duty, there are many complicated aspects including, taxes and maintaining accuracy that needs to be performed with utmost caution. Software on the payroll system helps manage the long list of data with exactness and perform the calculation without minimum error. A specialised course in payroll systems is important for those who are entrusted with managing intricate processing systems. The course provides detailed information about the system and how to deal with the various unique situations that occur within the payroll system. This course will allow the learners to generate reports on payroll functions that are necessary to undertake numerous supervisory and management tasks. Learners are also exposed to leave accrual and hiring and separation policies. The course aims to provide primary knowledge and understanding of processes involving basic calculations and the preparation of payroll. Learners will also acquire knowledge about payroll processes, procedures and the skills required in undertaking routine as well as some special tasks. The course will also help the learner identify employees' pay differentiation and entitlements. It will enable them to make calculations in relation to gross and net pay. They will also be able to comprehend the necessity of accuracy and security while performing jobs related to payroll. This course will give the learners an opportunity to produce academic validation for their skills and knowledge in order to display their abilities to employers and secure a position. It will empower the takers with all the necessary know-how to be efficient workers in the area. This course enables the learner to process all types of calculations leading to the final net wages figure following all legal and organisational formalities and confidentialities. What You Will Learn 1: INTRODUCTION AND STARTERS AND LEAVERS - MANUAL SYSTEM 2: GROSS PAY AND STATUTORY PAY 3: THE PAYE REGIME AND THE NIC REGIME 4: STATUTORY AND VOLUNTARY DEDUCTIONS AND NET PAY 5: PAYSLIPS 6: RTI AND THE PAYROLL SYSTEM AND WORKING THE COMPUTERISED PAYROLL SYSTEM Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Introduction to Payroll Systems Course
Delivered Online On Demand9 days
£99

Level 7 Diploma in Leadership & Management - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before About 79% of employees quit their company because of the lack of leadership management qualities of their manager. A good leader with leadership management qualities creates a mechanism for maintaining an effective working environment where everyone feels valued. This comprehensive Diploma in Leadership & Management equips you with the knowledge and skills to excel in supervisory and management roles. With step-by-step guidelines from Our Leadership Management training, you will learn leadership management skills required to maintain a positive workplace atmosphere in your company. You'll master team building, project management, performance management, and employee motivation. Learn how to set SMART goals, navigate compliance risks, and develop strong leadership qualities that inspire your team. Moreover, you will be well aware of mistakes a leader can make during leadership management that may result in an employee quitting the job. This Leadership and Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Leadership & Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Leadership & Management Bundle Package includes: Main Course : Advanced Diploma in Leadership and Management at QLS Level 7 10 Additional CPD Accredited Premium Courses related to Sales and Marketing: Course 01: Team Management and Leadership Development Training Course 02: Team Leader Course 03: Team Building & Management Diploma Course 04: Agile Project Management Course 05: Project Management Course 06: Compliance Risk and Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Performance Management Course 09: Diploma in Employee Management Course 10: Smart Goal Setting Empower yourself to take the next step in your career. Enrol today and unlock your leadership potential! Learning Outcomes of Leadership & Management Apply effective leadership styles to motivate and empower teams. Develop strong communication skills for clear and concise direction. Implement project management strategies for successful execution. Master performance management techniques to drive employee growth. Create a positive and productive work environment for high performance. Uphold ethical and legal compliance standards within your organization. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Leadership & Management Get a free student ID card with Leadership & Management Training program (£10 postal charge will be applicable for international delivery) The Leadership & Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Leadership & Management course materials The Leadership & Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Leadership and Management at QLS Level 5 Module 1: Understanding Management And Leadership Module 2: Leadership Theories Module 3: Improving Management And Leadership Performance Module 4: High Performance Teams Module 5: Motivating Employees Module 6: Organisational Skills Module 7: Talent Management Module 8: Succession Planning Module 9: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings And Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence In Leadership Module 17: Managing Conflict Module 18: Dealing With Office Politics Module 19: Risk Management Module 20: Corporate Responsibility And Ethics Module 21:Microsoft Word, Excel, PowerPoint Course 01: Team Management and Leadership Development Training Module 1: Grooming A New Manager Module 2: Coaching And Mentoring (I) Module 3: Coaching And Mentoring (II) Module 4: Measuring Performance Module 5: Motivating Managers Module 6: Signs Of Poor Management Module 7: Trust Your Team Of Managers Module 8: When An Employee Complains About Their Manager Module 9: When Do You Step In? Module 10: Remember These Basic Qualities Course 02: Team Leader Module 01: Defining Team Module 02: Understanding Management And Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management And Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Managers Team Leaders Supervisors Career Changers Business Owners Entrepreneurs Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Operations Manager Department Head Business Director Certificates Advanced Diploma in Leadership and Management at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Level 7 Diploma in Leadership & Management - QLS Endorsed
Delivered Online On Demand38 hours
£109