When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.
During this training course, you will acquire the knowledge and skills to plan and carry out internal audits in compliance with ISO 19011. About This Course Based on a number of exercises, you will learn how to utilise audit techniques and become competent to manage an internal audit programme, communicate with customers, and manage conflict resolution. After acquiring the necessary expertise, you can sit for the exam and gain 'Certified ISO/IEC 27001: 2022 Internal Auditor' Certification. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives By the end of this training course, the participants will be able to: Explain the concepts and principles of an information security management system (ISMS) based on ISO/IEC 27001: 2022 Analyse the ISO/IEC 27001: 2022 requirements for an ISMS from the perspective of an auditor Evaluate the ISMS conformity requirements Plan, conduct, and close an ISO/IEC 27001: 2022 compliance audit programme Assist an organisation in transitioning from ISO 27001: 2013 Deliver an ISO/IEC 27001: 2022 Internal audit programme Our approach This training is based on both theory and best practices used in ISMS audits Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam Course Overview Module 1 Foundational Audit principles and concepts of Information Security Management System (ISMS) Module 2 The Information Security Management System (ISMS) Module 3 ISO 19011 audit concepts and principles Module 4 Preparation of an ISO/IEC 27001 audit Module 5 Providing an ISO/IEC 27001 audit Module 6 Closing an ISO/IEC 27001 audit Module 7 Managing an ISO/IEC 27001 Internal audit programme Course Agenda Day 1: Introduction to the information security management system (ISMS) and ISO/IEC 19011 Day 2: Audit principles, preparation, and initiation of an audit Day 3: Audit activities, Closing the Audit and the Certification exam Accreditation Assessment All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites A general understanding of ISO/IEC 27001: 2022 and knowledge of audit principles. Provided by This course is Accredited by NACS and Administered by the IECB What's Included? Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend? Auditors seeking to perform Internal Information Security Management System (ISMS) certification audits Managers or consultants seeking to master an Information Security Management System audit process Individuals responsible for maintaining conformance with Information Security Management System requirements Technical experts seeking to prepare for an Information Security Management System audit Expert advisors in Information Security Management
Introduction: Learning about workplace monitoring and data protection is absolutely essential for anybody in any organisation of every type and size - whether you're an employer, employee or directly responsible for data collection compliance. This course provides a comprehensive guide to understanding the legal requirements involved with employee data collection and the legally binding stipulations of the new General Data Protection Regulation (GDPR) for all UK organisations. From a comprehensive look into GDPR principles and the definition of 'personal data', to ways to ensure compliance as an employer and the rights and responsibilities involved in workplace monitoring, this course covers everything you need to know about workplace monitoring and data protection. What You Will Learn: The general principles of the GDPR and how they pertain to your organisation A comprehensive definition of 'personal data' and all it entails How to ensure full legal data protection compliance The rights and responsibilities of workplace monitoring for employers and employees Benefits of Taking This Course You will avoid the serious legal implications of non-compliance of the GDPR You will increase productivity by improving employer/employee trust You will avoid the costly process of hiring data protection consultants You will improve your reputation within the industry and attract new business
Description Change Management Diploma Revolutionise your professional journey with our exclusive Change Management Diploma course. Meticulously designed and optimised for the digital age, this unique online course will enable you to manage and lead change effectively across diverse business environments. Our comprehensive curriculum, accessible entirely online, encompasses everything from the foundational aspects of change management to the challenges faced during change implementation and strategies to overcome them. We've structured our course to accommodate both beginners and those already familiar with the subject, assuring an enriching learning experience for all. The Change Management Diploma is your gateway to understanding the need for change in today's fast-paced business world. It illustrates the different dynamics that drive alterations in the organisational landscape. The course underscores the importance of recognising these evolving factors, ensuring you're well-prepared to embrace change as an integral part of any organisation. Planning and designing change is a fundamental aspect of our Change Management Diploma. We impart insights into effective strategies for change management, focusing on designing feasible plans that align with organisational objectives. From assessing risk to developing communication strategies, we cover everything to help you plot a successful change roadmap. We don't just provide you with the blueprint for change; we also guide you through the labyrinth of implementing change. The course lays out effective practices and approaches for rolling out change smoothly, mitigating resistance, and harnessing support from key stakeholders. The Change Management Diploma delivers real-world techniques for implementation, ensuring you're well-equipped to handle the practical aspects of change management. A pivotal part of our course revolves around leading change. Leadership is central to driving change effectively and our Change Management Diploma is designed to develop those vital leadership skills in you. We guide you on how to cultivate trust, inspire commitment, and lead with empathy during periods of change. Change management in agile organisations is another aspect covered in this course. The importance of agility and adaptability in today's business world cannot be overstated. We delve into how change management operates in agile frameworks, helping you navigate fluid organisational structures and adapt to rapid business shifts. Sustaining change is critical and our Change Management Diploma empowers you with techniques and strategies to maintain the momentum of change. You will learn how to reinforce change, ensuring its longevity and positive impact on the organisation. Additionally, we confront the real-world challenges associated with change management. Our course offers a comprehensive understanding of potential obstacles that can impede the change process. It provides you with practical approaches to overcome these challenges, enabling you to successfully steer through any turbulence encountered during the change journey. To provide a well-rounded perspective, we incorporate change management case studies into our curriculum. These real-world examples deepen your understanding of the subject matter, offering a glimpse into how theory translates into practice. As we gaze into the future, it's evident that change management is poised to play an increasingly crucial role in businesses. Our Change Management Diploma course concludes with an outlook on the future of change management, preparing you to be an effective change leader in the evolving business landscape. Enrol in our Change Management Diploma today and embark on a transformative journey. Be the catalyst for positive change, lead with vision and adaptability, and steer your organisation confidently towards a thriving future. This comprehensive online course is the stepping stone you need to become an accomplished change management professional. What you will learn 1:The Foundations of Change Management 2:Understanding the Need for Change 3:Planning and Designing Change 4:Implementing Change 5:Leading Change 6:Change Management in Agile Organizations 7:Sustaining Change 8:Overcoming Change Management Challenges 9:Change Management Case Studies 10:The Future of Change Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Advance your expertise with AgilePM® Practitioner, a comprehensive course building on agile project management foundations. Dive deep into advanced concepts, such as tailoring frameworks, managing teams, and optimising project delivery. About this course £597.00 38 lessons Accredited training Certificate of completion included Exam inlcuded Course curriculum Course IntroductionCourse IntroductionAgilePM Tutor BotAbout Your InstructorCourse Guide Module 1Lesson - Introduction Module 2Lesson - Roles & ResponsibilitiesTest Your Knowledge Quiz Module 3Lesson - Project Management Through the LifecycleTest Your Knowledge Quiz Module 4Lesson - The Effective Use of the DSDM ProductsTest Your Knowledge Quiz Module 5 Lesson - Deliver on Time Combining MoSCoW and Timeboxing Test Your Knowledge Quiz Accredited AgilePM training is provided by ITonlinelearning, APMG-International Accredited Training Organisation.
Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld. This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. This includes, but isn’t limited to, those that work in domiciliary care, the NHS, community centres, prisons or with a family member at home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect. You and the organisation you work for must take appropriate and proportional measures necessary for the protection of adults in your care, while still ensuring they are supported and empowered to have control over how they want to live their lives and this course can bring you one step closer to being able to do this. This means that whatever the circumstance, you and the organisation you work for must take appropriate and proportional measures necessary for the protection of adults in your care, while still ensuring they are supported and empowered to have control over how they want to live their lives. During this course you will hear many facts, figures and details surrounding the risk to adults in need of care and support, the types of abuse suffered and key safeguarding legislation put in place to minimise the abuse of adults with care and support needs. By the end of this course, you will have learned a better understanding of safeguarding principles and be able to apply them to your role. This includes being able to define the key terminology in relation to safeguarding; identify the principle laws that relate to safeguarding and why they have been put in place to minimise abuse; recognise and respond to the ten types of abuse suffered by vulnerable adults; identify and report concerns of abuse or neglect; describe your role, responsibilities and boundaries; ensure people are supported and encouraged to make their own decisions and give informed consent, and finally manage the environment to minimise the risk of abuse.
10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access
10 QLS Endorsed Courses for Financial Investigator | 10 Endorsed Certificates Included | Life Time Access