8089 Organisation courses in Garforth delivered Online

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Overview From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you. The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting. At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of IT support technician Enhance your understanding of computer hardware and software system Learn the skills for building computer networks Grasp the basics of system administration and cybersecurity Explore the principles of storage and cloud computing Acquire the expertise required for identifying and solving issues Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building System Administration Cybersecurity Cloud Computing Troubleshooting Who Should Take this IT Support Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. IT Support Training Certification After completing and passing the IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as  IT Support Technician IT Teacher IT Support Assistant Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In this age of technology, businesses and organisations need professionals with expert EDM skills to manage their documentation. Develop your skills and expertise in EDM with our Electronic Document Management Training course. This course will help you acquire a valuable skill set and increase your career potential.  The course will provide an in-depth understanding of electronic document management. From the detailed modules, you will learn the basics of standards, regulations, and compliance. In addition, you will explore the vital areas of operations and processes in EDM, lifecycle management and much more. The course will also cover topics such as document control, security and auditing. When you complete the course you will receive a certificate of achievement accredited by CPD. This certificate will enhance your resume and boost your career in the relevant sectors. Enrol now! Course Preview Learning Outcomes Understand the key skills for electronic document management Learn about the standards, regulations, and compliance Deepen your knowledge about electronic document lifecycle management Understand the opinions and processes in EDM Build your expertise in document control, security and auditing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? EDM Compliance management EDM lifecycle management Document control, security and auditing Who Should Take This Electronic Document Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.   Are There Any Entry Requirements? This Electronic Document Management Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Electronic Document Management Training Certification After completing and passing the Electronic Document Management Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Electronic Document Management Training will equip you with effective skills and abilities and help you explore career paths such as  Document Management Specialist/Analyst EDM System Administrator Information Governance Manager EDM Consultant: Module 01: Introduction to Electronic Document Management (EDM) Introduction to Electronic Document Management (EDM) 00:21:00 Module 02: Standards, Regulations and Compliance in EDM Standards, Regulations and Compliance in EDM 00:21:00 Module 03: Implementing and Framework of EDM Implementing and Framework of EDM 00:16:00 Module 04: Electronic Document Lifecycle Management Electronic Document Lifecycle Management 00:20:00 Module 05: Operations and Processes in EDM Operations and Processes in EDM 00:19:00 Module 07: Advanced Topics in EDM Advanced Topics in EDM 00:22:00 Module 6 Document Control, Security, and Auditing Document Control, Security, and Auditing 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Payroll is a very big part of any company, as it helps manage the company's finances when it comes to employee salaries. There is a huge demand for people who can use their skills in this department as there are a lot of numbers that need to be taken care of. If you already have an accounting degree but would like to focus on payroll then you should definitely get this Diploma in Payroll Management course. The course starts with explaining to you what payroll is and the principles of payroll systems - including positive and negative pay. Then you move onto the confidentiality and security information section of the course before following into effective payroll processes. You will also learn to increase the efficiency of payroll management before addressing risk and time management aspects. Furthermore you will get more information on personal filing, net and gross pay and so much more. The course is well balanced and goes quite in depth into payroll management, and getting it will help you focus more on payroll management as a career. Who is the course for? People who are interested in learning how payroll works for large organisations Professionals seeking to get into a payroll or accounting related job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Payroll Management is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Accounting manager Accounting assistant Payroll manager Diploma in Payroll Management What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Diploma in Payroll Management 00:20:00 Final Exam Final Exam- Diploma in Payroll Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Microsoft SharePoint, a web-based co-working platform, helps the business organisations to share documents and ideas. This document management platform allows the users to work effectively and collaboratively with other members. Through the Microsoft SharePoint 2016 For Users, you will learn how to navigate and use Microsoft SharePoint and how to manage the documents or how to find out the desired contents, documents, etc. The Microsoft SharePoint 2016 For Users teaches you to use the application using lists and how to use the communication and collaboration features, or how to use the application with Microsoft word program, etc. The course provides all the necessary information that a user may need to operate or navigate the program through different devices. Learning Outcomes: Accessing and navigating through SharePoint sites Adding documents and searching in SharePoint sites Filter, group and sort lists, while also adding item to lists, modifying them and configuring views Collaborating with others by sharing and updating profiles, sharing and following content, and creating blog posts Using SharePoint across other Microsoft Office programs like Outlook Integrate SharePoint with OneDrive and using it on mobile devices Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Users is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Users is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening and Navigating SharePoint Team Sites Access SharePoint Sites 00:15:00 Navigate SharePoint Sites 00:15:00 Working with SharePoint Content Adding Documents 00:15:00 Searching SharePoint 00:15:00 Using Lists Add Items to Lists 00:15:00 Modifying List Items 00:15:00 Configure List Views 00:15:00 Filter, Group, and Sort List Data 00:15:00 Using Collaboration and Communication Features Update and Share Your Profile 00:15:00 Share and Follow SharePoint Content 00:15:00 Create a Blog Post 00:30:00 Using SharePoint with Microsoft Office Open and Save SharePoint Documents with Microsoft Office 00:15:00 Use Document Versions in Microsoft Office 00:30:00 Access SharePoint Using Outlook 2016 00:15:00 Accessing SharePoint Using Alternate Methods Synchronize OneDrive with SharePoint 00:15:00 Use SharePoint with a Mobile Device 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Users 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Users 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Users 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Estate Agent Diploma Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Estate Agent Diploma CPD Accredited is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Estate Agent Diploma CPD Accredited for? This Estate Agent Diploma CPD Accredited is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose This Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Introduction to the Course - Estate Agent Introduction to the Course - Estate Agent 00:03:00 Module 01: Estate Agent: An Introduction Introduction to Estate Agents 00:24:00 Module 02: Different Types of Estate Agents Different Types of Estate Agents 00:19:00 Module 03: Getting Started on the Job Getting Started on the Job 00:19:00 Module 04: Listing Property: Finding the Sellers Listing Property: Finding the Sellers 00:27:00 Module 05: Valuation Process Valuation Process 00:24:00 Module 06: Negotiating as an Estate Agent Negotiating as an Estate Agent 00:12:00 Module 07: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:26:00 Module 08: Letting Property Letting Property 00:34:00 Module 09: Technology for Estate Agents Technology for Estate Agents 00:21:00 Module 10: Regulation of Estate Agents Regulation of Estate Agents 00:16:00 Final Recap to the Course Final Recap to the Course 00:00:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Overview Fraud can be lethal for an organisation's reputation, security and financial aspects. That is why companies pick out the best candidates for the role of fraud prevention. Develop an excellent grasp of fraud prevention and be among the skilled candidates with the help of our Fraud Detection & Prevention Training. The Fraud Detection & Prevention Training will provide you with deep insights into fraud detection and prevention processes. Here, you will learn the skills to identify fraudulent actions and know how to gather the evidence. The course will educate you on the prevention process and show you how to develop a response plan. You will also get a detailed understanding of the law and legislation regarding fraud.  By the end of the course, you will have acquired the key skills required for fraud prevention. These skills will be beneficial for acquiring a promising career in the relevant industry. Join now! Course Preview Learning Outcomes Enhance your knowledge of different types of fraud Learn about banking fraud and scammers Deepen your understanding of fraud prevention strategies Build your expertise in fraud detection and evidence collection Understand the process of fraud investigation and response plan development Enrich your knowledge about the law and legislation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Fraud Identification Fraud Prevention Fraud Detection Response Plan Development Who Should Take this Fraud Detection & Prevention Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Fraud Detection & Prevention Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Fraud Detection & Prevention Training will equip you with effective skills and abilities and help you explore career paths such as  Fraud Analyst Compliance Officer Risk Management Specialist Internal Auditor Module 01: An Overview of Fraud An Overview of Fraud 00:10:00 Module 02: Types of Fraud Types of Fraud 00:13:00 Module 03: Banking Frauds Banking Frauds 00:15:00 Module 04: Fraud Prevention Fraud Prevention 00:17:00 Module 05: Fraud Detection Fraud Detection 00:16:00 Module 06: Fraud Evidence Fraud Evidence 00:09:00 Module 07: Fraud Response Fraud Response 00:19:00 Module 08: Fraud Investigations Fraud Investigations 00:11:00 Module 09: Bribery Bribery 00:17:00 Module 10: Laws & Legislation and Court Room Laws & Legislation and Court Room 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Writing is the primary mean of communication for most of the individuals, but many people face issues with it. The most important method of communication for people who are related to business fields is through messages. Most of the messages that are transferred are related to a kind of action that must be taken, or some important business decisions must be made. Nowadays, business uses different methods of communication like emails, memos, video conferences, letters, etc. In this course, you will learn about the different way of business writing as you will be focused on the spellings, grammar and punctuations. You will likewise learn about the standard business documents such as proposals, reports and business agendas. You will also learn about the different words that you will work with as well as business-related terms, how to construct sentences as constructing sentences plays the main role in any writing, the format and the basic structure for writing agendas. The most critical writing of a business is report writing as it helps the supervisors to identify the organisations quality of work. In this lessons, you will learn how to write a report accurately and also cover different types of writing. You will also learn about the common writing error that the writers make and how can you correct them. Lastly, many other topics will be covered in details related to business writing in this course. Who is the course for? Individuals who need help in writing emails, making presentations, and putting their thoughts into words. Individuals who have jobs where writing is important. Marketing professionals. Entrepreneurs. Sales professional. People who are working in HR department. Individuals who are new to the business world or have many years of business experience at any level and would like to enhance their business writing skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Business Writing is a useful qualification to possess, and would be beneficial for the following professionals: Economist writers. Economist journalist. E-book writers. Business writing specialist. Freelancer corporate business writer. Data analyst. Marketing communication specialist. Business content writer. Business plan writers. Business consultant. Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Business Writing 00:20:00 Final Exam Final Exam- Diploma in Business Writing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00