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Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Why Health and Safety For Freelancer Why Health and Safety for Freelancers 00:02:00 Safety Travels Tips Slips, Trips And Falls 00:04:00 Electrical Hazards 00:01:00 Fire hazard 00:03:00 Manual Handling 00:02:00 Introduction General Hazards 00:02:00 Coworking 00:01:00 General Hazards Safety Travel Tips 00:03:00 Office ergonomics Why Ergonomics 00:03:00 Set Up Your Chair, Your Monitor, Your Desk 00:02:00 Keyboard, Mouse and Work Surface 00:03:00 Taking Breaks 00:01:00 Good to Know For Freelancers 00:01:00 procedure in Case Of Fire Procedure in Case of Earthquake 00:02:00 Procedure in Case of Fire 00:02:00 First Aid Introduction First Aid 00:01:00 First Aid For Cuts And Scrapes 00:01:00 First Aid for First Degree Burns 00:01:00 Conclusion First Aid 00:01:00 Course Conclusion Course Conclusion 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction to Chapters 00:04:00 Introduction & Design Recipe Introduction to Design Principles & The Design Recipe 00:03:00 Design Element: Line Design Element: Line 00:05:00 Design Element: Shape Design Element: Shape 00:01:00 Design Element: Form Design Element: Form 00:01:00 Design Element: Colour Design Element: Colour 00:02:00 Design Element: Texture Design Element: Texture 00:04:00 Design Element: Space Design Element: Space 00:02:00 Design Element: Value Design Element: Value 00:01:00 Design Principle: Pattern Design Principle: Pattern 00:03:00 Design Principle: Contrast Design Principle: Contrast 00:02:00 Design Principle: Emphasis/Focal Point Design Principle: Emphasis/Focal Point 00:04:00 Design Principle: Balance Design Principle: Balance 00:05:00 Design Principle: Scale/Proportion Design Principle: Scale/Proportion 00:02:00 Design Principle: Rhythm/Movement Design Principle: Rhythm/Movement 00:02:00 Design Principle: Unity/Harmony Design Principle: Unity/Harmony 00:01:00 Conclusion Conclusion 00:01:00 Assessment Assessment - Interior Design Principles 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:03:00 Lectures Lesson 1: Why write essays? 00:05:00 Lesson 2: How to fail an essay 00:08:00 Lesson 3: Doing the reading 00:05:00 Lesson 4: Answer the question, the whole question and nothing but the question 00:06:00 Lesson 5: How to write a plan 00:05:00 Lesson 6: How to structure an essay 00:04:00 Lesson 7: Using arguments 00:03:00 Lesson 8: Being analytical 00:05:00 Lesson 9: In my opinion … 00:04:00 Lesson 10: Using evidence 00:05:00 Lesson 11: Writing clearly 00:05:00 Lesson 12: Presentation 00:07:00 Lesson 13: A matter of style 00:03:00 Lesson 14: Referencing 00:05:00 Lesson 15: Equality and inclusion 00:04:00 Lesson 16: Critical evaluation 00:06:00 Lesson 17: Checking your work 00:04:00 Lesson 18: Submitting your work 00:04:00 Lesson 19: Learning from feedback 00:06:00 Conclusion Conclusion 00:07:00 Final Assessment Assessment - Write Impressive Essays 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Our best-selling Operations Management Course will provide expert guidance needed to create and maintain the optimum efficiency of business processes in your organisation. This comprehensive package presents all the principles and actions required for you to excel as a first-class designer and controller of a high-performing company. The information and skills gained here could elevate your business's potential, and your career progression. This tutorial will provide a full overview of all the departmental disciplines that will need to be mastered, including Project Management, Quality Control, and Risk Recovery. You will be trained in how to deliver excellent communication, conflict resolution, and business writing. In short, everything that is required to become an outstanding Operations Manager is supplied for you right here in these superlative online learning modules. The Operations Management Course provides a great way to gain all of these operational protocols in the shortest time possible and study in any environment. This learning package has been crafted to give the learner the full range of requisite skills, with the addition of innovative study tools and interactive components. It is designed to swiftly deliver all the knowledge needed for a team leader or departmental manager to take their organisation to its full potential. Why choose this Operations Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at individuals who work in organisations that are looking to improve and excel in their chosen field continually. Experts and champions trained in Lean and Six Sigma can drive those cultural changes. Career Path The information presented in the Operations Management Course will benefit some roles across several business areas but is primarily aimed at senior operational staff looking to provide continuous improvements in their organisation. So, it would significantly enhance the following careers or roles:  Operations Manager Facilities Manager Site Manager Human Resources Manager Project Manager Business Development Advisor Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:20:00 Module 02: Project Management Project Management 00:19:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:26:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:22:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:20:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:16:00 Module 09: Quality Management Quality Management 00:20:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:26:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:37:00 Module 18: Business Environment Business Environment 00:18:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Key Elements of the Marketing Plan Understanding the Marketing Plan and Experiencing its Importance 1.1 00:05:00 Marketing Strategy Versus Marketing Plan 1.2 00:04:00 When Should We Prepare a Marketing Plan 1.3 00:03:00 We Move From Plan to Execution 1.4 00:05:00 How Do You Position Your Brand in the Marketing Plan Research Competitors in Your Industry 2.1 00:07:00 Map the Target Market for Your Marketing Plan 2.2 00:05:00 Clearly Define Your Niche in the Marketing plan2.3 00:06:00 Find the Right Customer Demographics for Your Marketing Plan 2.4. 00:06:00 SWOT Analysis for Your Marketing Plan 2.5 00:05:00 How Do You Best Set Marketing Goals Understanding Keywords in the Marketing Plan 3.1 00:04:00 Measure Your Goals in Your Marketing Plan 3.2 00:06:00 Determine Your Budget in Your Marketing Plan 3.3 00:05:00 Define Team and Roles 3.4 00:05:00 Learn How to Implement and Update Your Marketing Plan Measure Kpis in Your Marketing plan.4.1 00:06:00 Prepare to Implement Your Marketing plan.4.2 00:03:00 Social Media Scheduling Ideas for Your Marketing plan.4.3 00:04:00 Track Your Marketing Plan Progress With Your team.4.4 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: About Health and Social Care Module 1: About Health and Social Care 00:15:00 Module 2: Overview of the UK HealthCare System Module 2: Overview of the UK HealthCare System 00:26:00 Module 3: Principles of Health and Social Care Module 3: Principles of Health and Social Care 00:24:00 Module 4: Codes of Conduct & Legislations in Health & Social Care in the UK Module 4: Codes of Conduct & Legislations in Health & Social Care in the UK 00:31:00 Module 5: Equality and Diversity in Health and Social Care Module 5: Equality and Diversity in Health and Social Care 00:18:00 Module 6: Safeguarding Adults Module 6: Safeguarding Adults 00:30:00 Module 7: Management in Care Homes Module 7: Management in Care Homes 00:25:00 Module 8: Key Aspects Underpinning Quality Health & Social Care Work in the UK Module 8: Key Aspects Underpinning Quality Health & Social Care Work in the UK 00:35:00 Module 9: Career Prospects in Health and Social Care Module 9: Career Prospects in Health and Social Care 00:20:00 Conclusion: Health and Social Care Conclusion: Health and Social Care 00:30:00 Final Assessment Assessment - Health and Social Care Worker Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Programmatic Advertising Welcome to Programmatic Advertising - Digital Marketing in Today's World 00:01:00 High level, what is programmatic advertising and what is the advantages 00:04:00 Digital Marketing Introduction - Programmatic Advertising Digital Marketing Introduction - Qualifying Media and Ad Standards 00:04:00 How it Works - A walkthrough of the programmatic process 00:05:00 The Programmatic Process In Action - Walking Through the Process 00:04:00 Data Enhanced Ad Buys - Using DMPs to Make More Informed Buying Decisions 00:03:00 Programmatic vs. RTB - Defining RTB and Programmatic Programmatic vs. RTB - They are not one in the same, so what are they 00:04:00 Reporting - Go beyond Impressions and Clicks and Discover Response, Win, & Fill 00:04:00 Setting Pricing in a Programmatic Environment 00:06:00 Auctions - Waterfalls, Header Bidding, and All About Programmatic Auctions Auctions - An Introduction to First & Second Price Auctions in Digital Marketing 00:03:00 Traditional Waterfall - Digital Marketing Process of Serving an Ad 00:08:00 Header Bidding - Programmatic Advertising 2.0 - Digital Marketing's New King 00:04:00 Mobile Header Bidding - How This Auction Works Specifically In-App 00:05:00 Recap & Thank You Recap - Thank You - and Bonus Lecture! 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career!22 00:02:00 Don't Take My Word For It - This Is What People Say! 00:01:00 Here's What You'll Get From This Course This is What You'll Learn By Taking This Course 00:04:00 Front Door Barking How To Give Your Dog The Right Communication And Stop Barking At The Front Door 00:09:00 Here's A Demonstration Of What To Do. 00:06:00 Back Garden/Yard Barking How to Stop Your Dog From Barking in the Back Garden/Yard 00:08:00 Here's How You Do It! 00:02:00 Barking At Cats When Out Or In The Back Garden/Yard This Is How To Do It Plus The 'De-Sensitizing Technique' Is Revealed! 00:06:00 Dog Who Barks At And Are Fearful Of Men (Or Women) How To Integrate A Dog Who Barks At Or Is Fearful Of Men (Or Women) 00:12:00 Do You Need Help With Other Unwanted Behaviors? This Will Help. **Bonus Video** Student Question Answered 00:13:00 **Bonus Video** How To Work With Dogs Who Bark In The Car 00:14:00 Assessment Assessment - Dog Trainer - Stop Dog Barking 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Fuel your linguistic ambitions and elevate your fluency in French with our online Edexcel French IGCSE course. Whether you're preparing for A-Level study, planning to navigate foreign territories, or aspiring to make a splash in global business, this course equips you with the skills to communicate effectively and comprehend French with finesse. Enjoy the freedom to explore various topics like lifestyle, holidays, and environmental issues, with the personal attention and limitless assistance of your dedicated tutor. This course empowers you to articulate your thoughts spontaneously, listen to French dialogue, and write with confidence, all in a coherent and fluent manner. Recognise the prestige of being multilingual, a skill cherished by universities, employers, and a multitude of professions such as journalism, marketing, teaching, law enforcement, and many more! Our uniquely designed Edexcel IGCSE course allows you to study online at your own pace, with well-structured topics for efficient learning. Your tutor will offer valuable feedback on assignments and guidance throughout your studies to ensure your exam success. With this IGCSE French course, you will enjoy the following benefits: Course material aligned with the latest specifications, offering engaging and dynamic content. Option for fast track study for 2022 exams. Access to our partnered network of exam centres (exam venue guaranteed). Unending tutor support to help devise your study plan and throughout your studies. Exam pass guarantee (Should you fail the first time, our support continues till you pass). French, the UK's most chosen second language, can be mastered right from the comfort of your home through this IGCSE course, which focuses on both spoken and written aspects.  About the awarding body Awarding body: Edexcel Our course code: X811 Qualification code: 4FR1 Official Qualification Title: IGCSE French Edexcel, the UK's largest awarding organisation, has been steering individuals towards success through education for nearly two decades, both in the UK and overseas. It is a globally recognised education and examination body. ⏱ Study Hours Allocate between 120 and 150 hours for studying, plus additional time for completing assignments. 👩‍🏫 Study Method Our interactive online learning platform delivers the course, offering diverse resources such as videos, quizzes, and interactive activities. Should you prefer, the learning materials can be printed. 📆 Course Duration Upon enrolment, you are given up to two years to complete your studies and exams, with continuous tutor support. 📋 Assessment Enrolment for examinations is open from Summer 2022. You’ll need to complete two standard IGCSE written exams and one speaking assessment. Exams Paper 1: Listening – 30-minute written exam, contributing 25% towards IGCSE, 40 marks Paper 2: Reading and writing – One hour 45-minute written exam, contributing 50% towards IGCSE, 80 marks Paper 3: Speaking – 8-10 minute spoken exam, contributing 25% towards IGCSE, 40 marks Questions in the exam will be multiple-choice, structured, closed short answer, and open response. Your exam centre will be arranged at one of our partnered locations across the UK. Assignments  Throughout the course, various assignments will be required. These assignments will not contribute towards your final grade but will allow your tutor to provide feedback and track your progress. These assignments will also be used to provide predicted grades if needed. 👩‍🎓 Course Outcomes Upon successful completion, you will be awarded an IGC SE in French by Edexcel. This syllabus (4FR1) is specially chosen due to its suitability for distance learning. ℹ️ Additional Information Official Qualification Title - IGCSE French Difficulty - Level 2 Entry requirements - It is highly recommended that you possess a fundamental understanding of French before embarking on this course. Course Content The course content spans across various topics such as home life, school environment, food and health, the media, family, friends, holidays, special occasions, daily life, environmental issues, traditions, education, and future plans. You will also be guided on how to prepare for your speaking, listening, reading, and writing assessments.

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00